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6,0
A little extra
Punti positivi: Great little car! Helpful staff...even with our non Italian vocabulary and their limited english.
Punti negativi: No helpful papers. It would be good to have maps in English and a sheet of what the road signs mean. Not a big thing but very helpful. Rental of GPS was a ridiculously high price. $300 for two weeks. These things are not that expensive and to rip off tourists like that is just greedy. We just went and bought one! A pushy Italian man pushed his way in front of us and then went outside and proceeded to hit a car while trying to move his rental. And acted like it was everyone's fault but his own...and he got away with it. Not cool on all counts.
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3,6
Sneaky Extra Charges
Punti negativi: I had to wait an hour for my already short rental because I wasn't directly a Hertz customer, then I wasn't informed anywhere that they charge commission for the pre-paid gas so a €70 rental cost me €115, and another €100 rental after that cost me €177. Didn't find out until the second time because I wasn't even given a proper check out service at the end of the first. Disgusting, will never use them again.
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3,6
Tariffe Extra Subdolo
Punti negativi: Ho dovuto aspettare un'ora per il mio noleggio già breve perché non ero direttamente un cliente Hertz, poi non sono stato informato da nessuna parte che addebita la commissione per il gas pre-pagato in modo da un noleggio di € 70 mi ha costato €115, e un altro noleggio di € 100 dopo che mi ha costato €177. Non ho trovato fino alla seconda volta perché non mi è stato nemmeno dato un servizio di check out adeguato alla fine del primo. Disgustoso, non li utilizzerà mai più.
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6,0
A little extra
Punti positivi: Great little car! Helpful staff...even with our non Italian vocabulary and their limited english.
Punti negativi: No helpful papers. It would be good to have maps in English and a sheet of what the road signs mean. Not a big thing but very helpful. Rental of GPS was a ridiculously high price. $300 for two weeks. These things are not that expensive and to rip off tourists like that is just greedy. We just went and bought one! A pushy Italian man pushed his way in front of us and then went outside and proceeded to hit a car while trying to move his rental. And acted like it was everyone's fault but his own...and he got away with it. Not cool on all counts.
recensione fornita da
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3,6
Sneaky Extra Charges
Punti negativi: I had to wait an hour for my already short rental because I wasn't directly a Hertz customer, then I wasn't informed anywhere that they charge commission for the pre-paid gas so a €70 rental cost me €115, and another €100 rental after that cost me €177. Didn't find out until the second time because I wasn't even given a proper check out service at the end of the first. Disgusting, will never use them again.
recensione fornita da
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3,6
Tariffe Extra Subdolo
Punti negativi: Ho dovuto aspettare un'ora per il mio noleggio già breve perché non ero direttamente un cliente Hertz, poi non sono stato informato da nessuna parte che addebita la commissione per il gas pre-pagato in modo da un noleggio di € 70 mi ha costato €115, e un altro noleggio di € 100 dopo che mi ha costato €177. Non ho trovato fino alla seconda volta perché non mi è stato nemmeno dato un servizio di check out adeguato alla fine del primo. Disgustoso, non li utilizzerà mai più.
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