Recensioni recenti
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8,0
No bad surprises
Punti positivi: No surprises.
Punti negativi: Quick service
recensione fornita da
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6,8
I was charged almost twice as much as I should hav
Punti negativi: When I arrived at the Budget location in The Hague to pickup the car, I was told that I had to pay EUR145.62. My reservation email indicated that the amount was US$89.54. I explained to the gentleman who was in charge at the time to no avail. He only said that he could not help me and that I had to take this up with customer service. I was in a rush and paid under protest. I then called customer service to make a complaint and request a refund for the excess amount and the representative told me that I have to wait a couple of days for the reservation to appear in the system. This is completely unacceptable. I am very frustrated with this situation and demand that a refund be made to my credit card immediately.
recensione fornita da
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8,0
Senza brutte sorprese
Punti positivi: Senza brutte sorprese.
Punti negativi: Servizio rapido
recensione fornita da
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8,0
No bad surprises
Punti positivi: No surprises.
Punti negativi: Quick service
recensione fornita da
-
6,8
I was charged almost twice as much as I should hav
Punti negativi: When I arrived at the Budget location in The Hague to pickup the car, I was told that I had to pay EUR145.62. My reservation email indicated that the amount was US$89.54. I explained to the gentleman who was in charge at the time to no avail. He only said that he could not help me and that I had to take this up with customer service. I was in a rush and paid under protest. I then called customer service to make a complaint and request a refund for the excess amount and the representative told me that I have to wait a couple of days for the reservation to appear in the system. This is completely unacceptable. I am very frustrated with this situation and demand that a refund be made to my credit card immediately.
recensione fornita da
-
8,0
Senza brutte sorprese
Punti positivi: Senza brutte sorprese.
Punti negativi: Servizio rapido
recensione fornita da
