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- Neutrali
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9,6
Punti positivi: Delay in pick up but went out of their way to make up for it.
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8,0
Punti positivi: quick and easy pickup and drop off without a bunch of up sell attempts on insurance and vehicle
Punti negativi: nothing
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9,2
Punti positivi: Staff was friendly and helpful. Drop-off was easy.
Punti negativi: The add-on price for fees was excessive.
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10,0
Punti positivi: Very easy and fast.
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10,0
Punti positivi: It was a new vehicle
Punti negativi: Nothing we were very satisfied
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10,0
Punti positivi: ease of getting the car and easy to return
Punti negativi: nothing
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6,0
Punti negativi: No one at the desk to drop-off, thought that was weird
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2,0
Truck was ok but thecrear passenger window went down snd would not go
Punti positivi: It ran ok
Punti negativi: The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
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4,0
Slow customer service
Punti positivi: The car that we rented was mostly clean
Punti negativi: The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
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10,0
Excellent much cheaper than discounted Avis or hertz
Punti positivi: Will definitely use again
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6,0
Great car needing oil change
Punti positivi: Great car
Punti negativi: Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
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10,0
Punti positivi: Everything
Punti negativi: Nothing
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9,6
Punti positivi: Delay in pick up but went out of their way to make up for it.
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9,2
Punti positivi: Staff was friendly and helpful. Drop-off was easy.
Punti negativi: The add-on price for fees was excessive.
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10,0
Punti positivi: Very easy and fast.
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10,0
Punti positivi: It was a new vehicle
Punti negativi: Nothing we were very satisfied
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10,0
Punti positivi: ease of getting the car and easy to return
Punti negativi: nothing
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10,0
Excellent much cheaper than discounted Avis or hertz
Punti positivi: Will definitely use again
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10,0
Punti positivi: Everything
Punti negativi: Nothing
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6,0
Punti negativi: No one at the desk to drop-off, thought that was weird
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2,0
Truck was ok but thecrear passenger window went down snd would not go
Punti positivi: It ran ok
Punti negativi: The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
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4,0
Slow customer service
Punti positivi: The car that we rented was mostly clean
Punti negativi: The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
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6,0
Great car needing oil change
Punti positivi: Great car
Punti negativi: Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
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