Recensioni recenti
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6,0
Punti negativi: Check cars carefully for tech issues and not mention they have no issues and later customers have to find out that its wrong.... even small matters should be clearly highlighted which was with my car not the case
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4,8
Punti negativi: Staff was terrible, took 45 minutes to rent the car. Should've taken 5. I missed a meeting.
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10,0
Punti positivi: Friendly staff, and easy pick up and drop off
Punti negativi: Everything was excellent
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7,2
Punti positivi: The drop off staff was super friendly and effecient.
Punti negativi: When picking up the rental, the gentleman helping me was extremely rude and trying to scam me in to buying their car insurance when I had already purchased a package online during checkout. The car I rented was nothing like the description online and they said it was the only automatic they had.
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10,0
Punti negativi: After a long vacation filled with disappointments and misleading statements renting from Europcar, Global, Buchbinder and Internet in Poland, Germany and the U.K. it was refreshing to receive no excellent no nonsense treatment at a good price from Enterprise in Frankfurt.
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10,0
Punti positivi: Amazing service
Punti negativi: Amazing service
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5,2
insurance offered on website is not recognized by alamo
Punti negativi: we were offered an insurance for the car when making online reservations through kayak for a car rental with alamo. When picking up the car, Alamo had no records of an insurance purchase nor did they recognize our receipt of the purchase. do not buy the car insurance offered on the kayak website.
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6,0
Punti negativi: We reserved a passenger van so we can easily fit our luggage. Instead we were given a smaller suv which barely fit our luggage. Although the smaller suv rents for less than a passenger van, they charged us the same price. I would like to get a price adjustment.
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10,0
No hassles.
Punti positivi: Very nice representatives at the desk. They did not try to push extra coverages on us. When I let them know we had ordered an automatic transmission vehicle and the one they had reserved for us was standard transmission, they upgraded us to a van with automatic without any hassles.
Punti negativi: I ordered an SUV with automatic transmission and was given one without. The representatives were very helpful and upgraded us to a van with automatic.
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6,0
Punti negativi: Controllare attentamente le auto per problemi tecnici e per non parlare che non hanno problemi e i clienti successivi devono scoprire che il suo sbagliato.... anche piccole questioni dovrebbero essere chiaramente evidenziate che è stato con la mia auto non il caso
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4,8
Punti negativi: Il personale era terribile, ci sono voluti 45 minuti per noleggiare l'auto. Avrebbe dovuto prendere 5. Ho perso una riunione.
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10,0
Punti positivi: Il personale era cordiale e il servizio di prelievo e rientro è facile
Punti negativi: Tutto era eccellente
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10,0
Punti positivi: Friendly staff, and easy pick up and drop off
Punti negativi: Everything was excellent
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10,0
Punti negativi: After a long vacation filled with disappointments and misleading statements renting from Europcar, Global, Buchbinder and Internet in Poland, Germany and the U.K. it was refreshing to receive no excellent no nonsense treatment at a good price from Enterprise in Frankfurt.
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10,0
Punti positivi: Amazing service
Punti negativi: Amazing service
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10,0
No hassles.
Punti positivi: Very nice representatives at the desk. They did not try to push extra coverages on us. When I let them know we had ordered an automatic transmission vehicle and the one they had reserved for us was standard transmission, they upgraded us to a van with automatic without any hassles.
Punti negativi: I ordered an SUV with automatic transmission and was given one without. The representatives were very helpful and upgraded us to a van with automatic.
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10,0
Punti positivi: Il personale era cordiale e il servizio di prelievo e rientro è facile
Punti negativi: Tutto era eccellente
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6,0
Punti negativi: Check cars carefully for tech issues and not mention they have no issues and later customers have to find out that its wrong.... even small matters should be clearly highlighted which was with my car not the case
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4,8
Punti negativi: Staff was terrible, took 45 minutes to rent the car. Should've taken 5. I missed a meeting.
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5,2
insurance offered on website is not recognized by alamo
Punti negativi: we were offered an insurance for the car when making online reservations through kayak for a car rental with alamo. When picking up the car, Alamo had no records of an insurance purchase nor did they recognize our receipt of the purchase. do not buy the car insurance offered on the kayak website.
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6,0
Punti negativi: We reserved a passenger van so we can easily fit our luggage. Instead we were given a smaller suv which barely fit our luggage. Although the smaller suv rents for less than a passenger van, they charged us the same price. I would like to get a price adjustment.
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6,0
Punti negativi: Controllare attentamente le auto per problemi tecnici e per non parlare che non hanno problemi e i clienti successivi devono scoprire che il suo sbagliato.... anche piccole questioni dovrebbero essere chiaramente evidenziate che è stato con la mia auto non il caso
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4,8
Punti negativi: Il personale era terribile, ci sono voluti 45 minuti per noleggiare l'auto. Avrebbe dovuto prendere 5. Ho perso una riunione.
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