Hotel: Isola di San Clemente, Venezia

Punti positivi: Ladies in Red provided excellent services specially (Shamma) Very good shuttle service Spacious clean room with very nice view Great atmosphere

Punti negativi: Spa & room service were expensive Difficult to communicate with room service because of the poor english language

Punti positivi: Posizione impagabile, stanza meravigliosa, essere su un isola dinnanzi a Venezia è magico. Colazione veramente ottima

Punti negativi: L’unica pecca il ristorante della piscina, non di certo all’altezza della struttura. Chiariamoci, non ho detto che si mangi male, ma indirizzato prevalentemente per clientela straniera e il servizio non è al pari del resto della struttura.

Punti positivi: church, sea view, landscape

Punti negativi: 1. False advertisement for time between successive boat trips from St. Mark square to the hotel 2. False advertisement for Sqm space of the hotel apartment 3. Fraudulent? Breakfast charges in the room service 4. Lack of adequate maintenance and service (English language poor skills) Analytically: 1. The time between successive boat pickups was certified by the hotel staff in the recorded phone call in the nights before the trip to be 20min . (recorded phone call available) So travelers would have to wait 20 min maximum if they lost one boat. In fact the time is 40 min instead of the 20min advertised. The official hotel approved pickup times of 40min can be seen both at the hotel and the pickup point. Photo proof available. 2. We bought a room with 35sqm, the one we received was ~20 sqm. 3. After having breakfast in the room twice, we found during the checkout that extra charges have been added for things we never ordered. We understand this could have been a mistake.

Punti positivi: Colazione di livello superiore, per qualità e varietà. L'albergo si trova in un posto eccezionale (isola privata) ed ha spazi esterni bellissimi.

Punti negativi: Dovrebbe a mio avviso intensificare il servizio di navetta e rivedere gli orari, in quanto costringe l'ospite che vuole andare a Venezia la mattina prima delle 9 o tornare tardi la sera dopo le 00:30 a prendere il taxi boat (€ 90 ogni corsa). Si rischia di spendere più per il taxi che per l'albergo.

Punti positivi: Exceptional location

Punti negativi: Exceptional location

Punti positivi: La tranquillità.

Punti negativi: Il personale.

Punti positivi: Beyond expectations. Everything was more than perfect. Highly recommended.

Punti positivi: I have had a wonderful time at Venice and this hotel .It is a great place. It’s better than good,better than great,and even better than fantastic! The staff I liked most was Tatch.He is a polite ,kind and talented man. I liked all the other staffs too. I thank all the staffs and I will come back! This review above is written by my 7 year old son.Of course,I quite agree with him.

Punti positivi: It’s an amazing property staffed by an excellent team. I couldn’t recommend this place enough.

Punti negativi: Absolutely nothing

Punti positivi: love the location. breakfast. love the hotel itself.

Punti negativi: because of the high tide we have to stay at hotel and there was limited food in there. only one restaurant opened all the outside facilities, and other restaurants even the spa was closed. because the spa was closed, I was upset if I knew that maybe I choose another one. go there when it is summertime!

Punti positivi: L'esclusività della struttura e la facilità nel raggiungere Venezia

Punti positivi: Location perfect Breakfast fantastic Rooms comfortable and grand Gardens beautiful Outdoor seating lovely Bar service excellent