Hotel Nexus, BW Signature Collection

Lo staff della reception era fantastico! Cordiale e disponibile! La parte migliore del mio soggiorno.

Le pulizie sono venute due volte prima dell'orario del check-out.

Le camere sono piccole

Le camere sono piccole. Le pulizie non sono state fatte un giorno quando non eravamo in piedi alle 8:30

Nice rooms, clean and good shower. Shuttle service to the town center is very convenient as well as free parking.

Breakfast was very very very basic. Location still far away from Seattle center.

The swimming pool was nice and quiet and the staff were very nice

The surface around the pool/pool deck was very hard to walk on and the pool towels are way to small

The king size bed is comfortable, the staffs are friendly

The location is not convenient to those who don’t travel with cars, and it’s pretty noisy

This is the first time that I went to a hotel breakfast bar and needed a room key to get in. Room where breakfast was served was crowded and you had to wait for a table.

Getting jerked around by the front desk staff. I arrived and they reported that they didn't have a room for my family. I responded that I had pre-paid for a 2 room suite and presented my reservation confirmation and receipt. The front staff then responded that they commonly have issues with reservations crossing over from Expedia and would I accept a smaller room. I responded that they are located in a Tech capital (Seattle) and that their computer issues are not my problem. I wanted what I had paid for. They offered to look for a comparable room in the area and I went to the car to explain the situation to my family. Apparently, they could not locate another room in the area, because when I got back to the front desk, they suddenly had a 2 room suite available. Laundry room had half of the washers and dryers not working.

Good breakfast

No elevator to our floor.