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Valutazione complessiva
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9.1 "Posizione eccezionale."9.8 "98%
ha gradito i ristoranti e i bar ." 9.8 "98%ha apprezzato la vicinanza alla spiaggia ." 9.6 "Il 96%ha gradito la vicinanza dei negozi ." 8.7 "87%ha gradito la vicinanza alle attrazioni turistiche ." 7.4 "Comodo accesso in auto , secondo il 74%." 9.8 "Buon accesso all'aeroporto per il 98%." 9.5 "Centro città facilmente raggiungibile , lo afferma il 95%." 10.0 "Vicino ai mezzi di trasporto pubblico , per il 100%." -
7.4 "Buon servizio."8.5 "Il 85% pensa che lo
staff sia molto gentile ." 7.3 "73% degli ospiti afferma che ilservizio concierge è fantastico ." 7.9 "79% ha detto chelo staff di animazione era fantastico ." -
6.4 "La colazione è mediocre."
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6.1 "Le camere sono accettabili."5.1 "Solo 51% afferma che
le camere sono abbastanza spaziose ." 5.4 "I letti sono accettabili per il 54%." 6.7 "Solo il 67% ritiene ilbalcone accettabile ." -
5.5 "Pulizia nella media."6.6 "66% ritiene
la pulizia dell'hotel nella norma ." -
5.4 "Servizi nella media."5.1 "51% pensa che
la struttura sia accettabile ." 5.8 "58% ha detto chel'architettura non era spettacolare ." -
4.7 "L'atmosfera non era piacevole."2.3 "77%
ha criticato lo stile dell'hotel ." 4.5 "Per il 55%,l'ingresso della hall è inferiore agli standard ." -
4.0 "Livello sotto la media."2.7 "Il
prezzo è troppo alto per il 73%." 0.0 "Il 100% ritiene lebevande troppo costose ." -
2.5 "Connessione internet inadeguata."2.0 "80% degli ospiti ritiene che
la qualità della wifi sia pessima ."
Valutazione complessiva
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8.6 "La posizione è eccellente."9.7 "97%
ha apprezzato la vicinanza alla spiaggia ." 9.6 "96%ha gradito i ristoranti e i bar ." 8.7 "87%ha gradito la vicinanza alle attrazioni turistiche ." -
7.1 "Buon servizio."8.6 "Il 86% pensa che lo
staff sia molto gentile ." 7.2 "72% degli ospiti afferma che ilservizio concierge è fantastico ." -
6.3 "La colazione è mediocre."
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6.0 "Le camere sono accettabili."5.3 "
I letti sono accettabili per il 53%." 5.1 "Solo 51% afferma chele camere sono abbastanza spaziose ." -
5.5 "Pulizia nella media."6.7 "67% ritiene
la pulizia dell'hotel nella norma ." -
5.2 "Servizi nella media."
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4.6 "L'atmosfera non era piacevole."2.4 "76%
ha criticato lo stile dell'hotel ." 4.7 "Per il 53%,l'ingresso della hall è inferiore agli standard ." -
3.7 "Livello sotto la media."3.1 "Il
prezzo è troppo alto per il 69%." -
2.8 "Connessione internet inadeguata."2.3 "77% degli ospiti ritiene che
la qualità della wifi sia pessima ."
Valutazione complessiva
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9.2 "Posizione eccezionale."9.8 "98%
ha apprezzato la vicinanza alla spiaggia ." 7.6 "Comodo accesso in auto , secondo il 76%." -
7.7 "Buon servizio."8.5 "Il 85% pensa che lo
staff sia molto gentile ." 7.2 "Il 72% pensa che ilservizio sia molto professionale ." -
6.6 "La colazione è mediocre."
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5.5 "Pulizia nella media."5.1 "Solo 51% degli ospiti afferma che
le camere siano sufficientemente pulite ." 6.3 "63% ritienela pulizia dell'hotel nella norma ." -
5.1 "Le camere sono accettabili."5.1 "Solo 51% degli ospiti afferma che
le camere siano sufficientemente pulite ." 5.7 "I letti sono accettabili per il 57%." 6.6 "Solo il 66% ritiene ilbalcone accettabile ." -
5.0 "Servizi nella media."4.7 "53% pensa che
la struttura non sia carina ." 1.1 "Il 89% ritiene chele strutture hanno bisogno di essere rinnovate ." 4.1 "Per il 59%,l'ingresso della hall è inferiore agli standard ." -
4.8 "Non molto comodo."4.1 "Il 59% afferma che
le camere sono piccole ." 3.8 "L'aria condizionata è stata criticata dal 62%." 3.1 "Il 69%ha criticato il bagno piccolo ." -
4.6 "L'atmosfera non era piacevole."2.4 "76%
ha criticato lo stile dell'hotel ." 4.1 "Per il 59%,l'ingresso della hall è inferiore agli standard ." -
4.3 "Livello sotto la media."2.6 "Il
prezzo è troppo alto per il 74%." -
2.3 "Connessione internet inadeguata."1.9 "81% degli ospiti ritiene che
la qualità della wifi sia pessima ."
Valutazione complessiva
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9.2 "Posizione eccezionale."
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7.5 "Buon servizio."
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5.2 "Le camere sono accettabili."
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4.0 "Livello sotto la media."
Valutazione complessiva
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8.9 "La posizione è eccellente."
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7.3 "Buon servizio."8.3 "Il 83% pensa che lo
staff sia molto gentile ." -
6.1 "Le camere sono accettabili."5.5 "
I letti sono accettabili per il 55%." -
5.6 "Comfort nella media."5.5 "
I letti sono accettabili per il 55%." -
5.3 "Pulizia nella media."
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5.1 "Servizi nella media."
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2.7 "Connessione internet inadeguata."2.2 "78% degli ospiti ritiene che
la qualità della wifi sia pessima ."
Recensioni recenti
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5.4recensione da
Beautiful hotel and amazing location with some great amenity options. The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
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4.5recensione da
I liked the beach being right there Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again
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7.4recensione da
Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
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10.0recensione da
Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
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8.8recensione da
The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal. The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.
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9.1recensione da
I loved the pools, swim up bar, the food was good too! The staff was super friendly and the place was very clean! The beach is man-made, very small, and the ocean is more like an inlet.
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2.2recensione da
The taxes were supposed to be encluded- they were not!!
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8.0recensione da
Loved the salt water pool, the oceanfront hammocks, the different restaurant options in the hotel, the 24 pool/hot tubs, very friendly and accommodating staff The rooms were very small and didn't have a dresser
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7.1recensione da
The staff was very friendly and helpful at the check in. The rooms are very clean and modern. Good location. No room service. No water bottles in the room, if you want something to drink or eat you have to go to the lobby or a cafe in the second floor.
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6.0recensione da
Outdated and deteriorated exterior facade. Bar area can use an update. It's a good 20 years behind. More outdoor seating can be added to the terrace.
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10.0recensione da
I loved the location. The hotel staff was fabulous. Very friendly and willing to help. The door to my balcony was permanently locked. I would have like to have had access to the balcony.
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10.0recensione da
Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
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8.8recensione da
The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal. The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.
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9.1recensione da
I loved the pools, swim up bar, the food was good too! The staff was super friendly and the place was very clean! The beach is man-made, very small, and the ocean is more like an inlet.
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8.0recensione da
Loved the salt water pool, the oceanfront hammocks, the different restaurant options in the hotel, the 24 pool/hot tubs, very friendly and accommodating staff The rooms were very small and didn't have a dresser
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10.0recensione da
I loved the location. The hotel staff was fabulous. Very friendly and willing to help. The door to my balcony was permanently locked. I would have like to have had access to the balcony.
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7.4recensione da
Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
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7.1recensione da
The staff was very friendly and helpful at the check in. The rooms are very clean and modern. Good location. No room service. No water bottles in the room, if you want something to drink or eat you have to go to the lobby or a cafe in the second floor.
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5.4recensione da
Beautiful hotel and amazing location with some great amenity options. The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
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4.5recensione da
I liked the beach being right there Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again
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2.2recensione da
The taxes were supposed to be encluded- they were not!!
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6.0recensione da
Outdated and deteriorated exterior facade. Bar area can use an update. It's a good 20 years behind. More outdoor seating can be added to the terrace.
