location, location, location a few nit-picky things . . . iron was rusty, TV remote didn't work
everyone was very accomodating and Grace upgraded our room to a king wich was wonderful
This is an excellent hotel so close to the Riverwalk. Very clean. Nice decor. Staff is very friendly and helpful. Would definitely stay here again and recommend to others.
The friendliness and helpfulness of the staff are commendable; the room was spacious and attractive; the location was convenient yet quiet. The restaurant was affordable. Clock and lamps were unplugged and hangers missing when we checked in. Restaurant buffet was ample but lacking in quality--food was lukeward, oatmeal lumpy.
Valet was $35 ...should have been included with hotel
Very close to the river walk The pictures of the rooms I felt did not accuratley depict what we were given
The staff was amazing from management to room service. This is my new San Antonio hotel. The rooms were cool retro with modern ammenities. The pool was clean and nice. But really, the staff made the difference. None
closeness to the Alamo pay for internet access
Location No valet or bellman on arrival
Parking was $24.00 a day. There was no actual hotel parking. It was either metered parking or valet parking in a parking lot with no cover.
The location is just terrific and allows you to walk to all downtown attractions, and we enjoy staying in historic hotels rather than the low-end or high-end chains, both of which are available in downtown San Antonio. The ground level garden and pool areas are nice, as is the spacious lobby. The the price is extremely modest for a downtown hotel in a major city. The old hotel could use some up-dating; it's a little worn out. Our elevator wasn't in perfect working order (the door was very slow and erratic about closing) and the historic "Rough Riders" bar still has smoke from Teddy Roosevelt's cigars in the walls.
La posizione, il prezzo, il personale
La posizione centralissima (di fronte ai giardini di Fort Alamo e a 5min a piedi dal Riverwalk), la camera molto spaziosa, la colazione (buona la scelta e anche la qualità dei prodotti serviti). Il personale in quanto a cortesia decisamente di scarso livello. Da una struttura del genere ci si aspetta sicuramente qualcosa in più.
Ernie's bar proprio in hotel - ottima happy hour, molto rilassato il bar. buona la colazione in hotel ogni mattina, il personale molto cordiale, le camere belle e pulite.
La posizione era fantastica. Il personale era cordiale. Prezzi modici considerando la sua posizione (cuore del centro cittadino). La doccia era il backup.
Abbiamo apprezzato molto la posizione dell'hotel, era veramente conveniente in tal senso, si trova a poca distanza a piedi da molte attrazioni e ristoranti. Il personale era davvero cordiale. Quasi tutto è stato perfetto, ma sarebbe stato bello avere un piccolo frigorifero in camera per memorizzare il nostro cibo e bevande. Inoltre uno dei nostri letti era perfettamente e che ha reso difficile dormire su letti così migliori sarebbe stato bello.
Mi è piaciuta la cordialità del personale, l'attenzione del personale sempre pronto ad aiutare. Hilda la governante teneva la pulizia della camera molto bene e ordinato. Sono felice con la mia esperienza. E' stata una magnifica posizione proprio sul lungofiume.
Le camere sono pulite. Facile accesso al Riverwalk. Tutti i dipendenti gentili e disponibili Niente
Ottima posizione. Hotel splendido
Ottima posizione di servizio personale estremamente cordiale ottima
Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
The staff was very friendly, helpful, and professional. Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Excellent hotel with a nice view of the Riverwalk. The room and restaurant were first class and the staff was very helpful. Well worth the money The only problem we saw was around the pool where there was debris and refuse but there were also a lot of inebriated people there when we got there which might account for stuff on the ground and in the pool.
Beautiful room friendly staff
Yes The view
Great Stay! Room was clean, spacious, and beds were comfortable.
Room, location, close to activities All good
Hotel had lots of activities planned for families and kids, including egg hunt and wake up call by the Easter bunny. Super friendly staff and very clean. Excellent access to the mall and food court area for those that like different tastes on a budget, but also quick access to very nice restaurants as well. Some of the activities were at the other Marriott across the street
Location, easy to find, by riverwalk. Oh, the people working there, OUTSTANDING IN EVERY ASPECT! Nothing, would stay there if the prices were better!
How close it was to the river walk. The smell on our floor and room size.
Housekeeping was fast. Location on the river walk was very convenient. The room and bathroom were very small. There was also a very strong scent of perfume that was overwhelming when you walked into the hotel. We noticed it every time we came into the hotel during our stay. It was almost nauseating. Parking was expensive. It was the week of Thanksgiving and the front desk seemed to be severely understaffed.
The hotel was great and the staff was nice as well by accommodating you with the services and room. We had a great view and we could just walk downstairs to the river walk. The river walk was close but the places we wanted to go to were further than expected. Overall the San Antonio Marriott Rivercenter was great especially since it has a mall right down stairs. I did not like that you had to pay for parking. Your paying a price you would think that that would be included. Also there was no mini fridge in the room for food.
Near Convention Center. Bathroom was not clean.
The hotel room was filthy. Toilet was clogged and the sheets were stained.
When I travel I always try to stay in a Crowne Plaza Hotel (Dallas, Addison, San Antonio, etc.). The hotels are always clean, comfortable, very attractive, helpful, and the staff is always courteous and professional. I especially appreciate the Business Center so I can stay in touch with my office and keep up with my class homework.
Ease of check in and check out. Felt the bathroom was small. Also, where the desk was located and placed made it very tight to sit and work.
Everything was in order and staff very warm! No.
The room smelled moist. The room looked outdated and the bed was hard. There was nothing special to that place. The staff was ok. I will not gk back.
This hotel is clearly older than ones that I have stayed in the past. I had a suite which was perfect for my needs The staff were extremely friendly and prompt when it came to requests. The restaurant was okay but overpriced for the quality of food. Also, the location was not really inconvenient if you did not have a car as you were surrounded by mostly corporate office buildings. However, for a 1-2 night stay, it was fine.
It was well maintained. We picked it for the location to the airport and they had a shuttle to take you there.
The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good. This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.
L'ubicazione è tutto. L'Omni La Mansion è in una posizione perfetta sulla Riverwalk senza la folla degli hotel per convegni. Il servizio è di prim'ordine e il cibo era favoloso.
La buona notizia è che l'hotel è proprio sul fiume a piedi, così ci si trova proprio nel cuore dell'azione. Se sei alla ricerca di azione, questo è il posto ideale per soggiornare. La cattiva notizia è che l'hotel si trova direttamente sulla Passeggiata sul Fiume e quindi ci si trova proprio nel cuore dell'azione. Un sacco di rumore proveniente da le barche e persone in giro sul fiume, quindi, se siete alla ricerca di - tranquilla, questo non è il posto giusto.
Ho apprezzato la sua posizione che da' la possibilita' di godere appieno della citta' e delle sue attrazioni turistiche.un ambiente ottimo ,rilassante molto pulito.Rapporto qualita' prezzo ottimo.
Il personale era molto cordiale e la camera era molto bella. Il bagno non era pulito bene quando siamo arrivati. Il supplemento per la colazione, ma il cibo era sempre ottimo.
Ho pensato che il posto era pulito e confortevole. Il personale che abbiamo incontrato erano tutti simpatici. Abbiamo visitato durante un rinnovo e il check-in è stato un po' strano. Inoltre ho trovato che il servizio navetta era un po' debole. Ci sono così tanti posti per viaggi a San Antonio che piazza del mercato sembra una irrilevanti spot di viaggio troppo è che è a soli 2 isolati di distanza.
Hotel pulito, personale cordiale. Sono stato felice con il nostro soggiorno. Non c'era alcuna colazione continentale disponibile...
Don't think that because of the great rates you're not getting a quality place because you are. We were only going to stay one night and ended up staying three. Unmatched service alone guarantees we'll be coming back. Not one time in our 3 night stay did we find a single flaw in the room, property or staff. The location is strategic as it is close to the awesome Riverwalk and also to most freeway on ramps. From the minute we checked in, we were offered suggestions on where to go, eat, coupons, and maps. We interacted with all of the staff, including the General Manager, day and night, and all we're professional and helpful. We are not just recommending it, we are coming back.
For the low price it was very good!!! The breakfast was about average but the room had a big bed and a puli out coach. Staff was extremely friendly abdomen helpful. If I ever return to San Antonio I will be staying here again!! Ironing board in the room was flimsy but I could live with it!!
Very nice, clean room. Staff was very friendly and helpful. N/a
I liked the comfort of the beds. The breakfast was very poor. They only had fruits, coffee, pancakes. Nothing compared to other hotels .
This hotel is extremely clean! The rooms have wood like laminate which is so nice compared to gross hotel carpet!! The staff was really friendly. I loved the location on the Riverwalk. I would stay here again!
The convenience to the river walk was nice. The staff is very friendly and helpful. No shuttle from the airport to the hotel. We also reserved two rooms one with a king bed and another with two double beds however they gave the king bed away to someone else and we ended up with double beds in each.
Sleeping in the bed. The outrageous parking fee. $62. For a 24 hour period. I didn't need the room serviced but I did put my full trash can just outside the door in the am and it was still there when we checked out at 4:30 pm. The room was fine but not worth $250 a night. I thought it would be something special for that kind of money.
The location was great, not right in the busiest part of the Riverwalk, but for the price it was a pretty short walk! The pool was small but nice. The rooms seemed fresh and new-ish. The staff was friendly and helpful. No free breakfast and the Coke I bought in the lobby cost $3, but for the price I paid for the room that wasn't a HUGE deal. The parking cost extra but that is normal for hotels on the Riverwalk.
Nothing. Didn't even stay there I requested two suites, only got two regular rooms. Charged me for two suites. I cancled the rooms and never got my money back. Horrible experience
I liked that it was clean, and comfortable. The location was perfect, allowed us easier access to the museums and the alamo. There staff was very friendly I really enjoyed my stay
The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary. Not a thing!