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Valutazione complessiva
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8.2 "La posizione è eccellente."
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4.8 "Il servizio è al di sotto della norma."
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2.3 "Piscina terribile."
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2.2 "Terribile atmosfera."2.3 "77%
ha criticato lo stile dell'hotel ." -
2.1 "Abbastanza comodo."1.9 "Al 81% non sono piaciuti i
letti scomodi ." 1.7 "L'aria condizionata è stata criticata dal 83%." -
1.6 "Le camere sono pessime."0.5 "Il 95% afferma che
le camere sono sporche ." 1.5 "Il 85%si è lamentato del bagno ." 0.0 "Il 100% afferma che sonoin cattivo stato ." 1.9 "Al 81% non sono piaciuti iletti scomodi ." 0.4 "Il 96% afferma cheil bagno è sporco ." 0.7 "Il 93% ha avutoproblemi con l'arredamento ." 1.4 "Il 86% ritienela tv inferiore agli standard ." 1.9 "81% degli ospiti ha avutoproblemi con la doccia ." 1.7 "L'aria condizionata è stata criticata dal 83%." 1.7 "Per il 83%, lestanze sembrano vecchie ." 0.0 "Il 100% ritieneil minibar insoddisfacente ."
Valutazione complessiva
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5.0 "Il servizio è accettabile."
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2.0 "Le camere sono pessime."0.6 "Il 94% afferma che
le camere sono sporche ." 1.6 "Il 84%si è lamentato del bagno ." 0.0 "Il 100% afferma che sonoin cattivo stato ." -
0.7 "In generale abbastanza sporco."0.6 "Il 94% afferma che
le camere sono sporche ."
Valutazione complessiva
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1.9 "Abbastanza comodo."1.6 "Al 84% non sono piaciuti i
letti scomodi ." -
1.8 "Le camere sono pessime."0.6 "Il 94% afferma che
le camere sono sporche ." 1.5 "Il 85%si è lamentato del bagno ." 1.6 "Al 84% non sono piaciuti iletti scomodi ." -
0.8 "In generale abbastanza sporco."0.6 "Il 94% afferma che
le camere sono sporche ."
Recensioni recenti
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2.5recensione da
l was book hotel in your website, totally inconsistent with the online description，Outdoor swimming pool did not open, no water， Thirty two inch television is actually only a very small old-fashioned TV, And also no signal does not work，I ordered a king bed room, give me a queen bed room, all are not correspond, too bad, I'd like a refund
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2.0recensione da
We booked our hotel using kayak and hotels.com. Once we got to the hotel we notice the parking lot was almost empty (not normal for Niagara Falls). The ''manager' show us the room, the walls had graffiti on them (male parts), the bathroom was dirty, there was pee stains on the floor, mirrors dirty, etc. once i removed the blanket from the bed the sheets where stain and there was cigarette ashes and a used match. I asked the manager to show me another room, and the next room was even worse, he finally showed me another one and I said.. are you cleaning the room? he said the rooms were clean. I asked for my money back, he said to me call the website. I called hotels.com and they said.. we will cancel the room but there is not refund. I spoke with hotels.com management and they didn't do nothing to help, they basically they told me to bad so sad and suck it up. The pictures on the website doesnt match the rooms, the rooms are not in sanitary conditions to be rented, there is construction material everywhere. The saddest part is that while we were dealing with the 'manager' another two couples where dealing with the same situation, their money didnt get back, the hotel is a scam. either you stay in the most filthy room ever or you dont get your money back. Thanks God I am a resident from the falls and I have gone to the city hall to put a complain, I am calling the tourist department and the health department. I was so disappointed that hotels.com didnt do a thing to help or at least to show some support or empathy.
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2.0recensione da
Nothing else available Everything it's a dump
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3.3recensione da
The hotel was located close to attractions and offered free parking. Everything else. This place was a dump and should be condemned. Oh, and the wifi did not work.
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2.5recensione da
l was book hotel in your website, totally inconsistent with the online description，Outdoor swimming pool did not open, no water， Thirty two inch television is actually only a very small old-fashioned TV, And also no signal does not work，I ordered a king bed room, give me a queen bed room, all are not correspond, too bad, I'd like a refund
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2.0recensione da
We booked our hotel using kayak and hotels.com. Once we got to the hotel we notice the parking lot was almost empty (not normal for Niagara Falls). The ''manager' show us the room, the walls had graffiti on them (male parts), the bathroom was dirty, there was pee stains on the floor, mirrors dirty, etc. once i removed the blanket from the bed the sheets where stain and there was cigarette ashes and a used match. I asked the manager to show me another room, and the next room was even worse, he finally showed me another one and I said.. are you cleaning the room? he said the rooms were clean. I asked for my money back, he said to me call the website. I called hotels.com and they said.. we will cancel the room but there is not refund. I spoke with hotels.com management and they didn't do nothing to help, they basically they told me to bad so sad and suck it up. The pictures on the website doesnt match the rooms, the rooms are not in sanitary conditions to be rented, there is construction material everywhere. The saddest part is that while we were dealing with the 'manager' another two couples where dealing with the same situation, their money didnt get back, the hotel is a scam. either you stay in the most filthy room ever or you dont get your money back. Thanks God I am a resident from the falls and I have gone to the city hall to put a complain, I am calling the tourist department and the health department. I was so disappointed that hotels.com didnt do a thing to help or at least to show some support or empathy.
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2.0recensione da
Nothing else available Everything it's a dump
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3.3recensione da
The hotel was located close to attractions and offered free parking. Everything else. This place was a dump and should be condemned. Oh, and the wifi did not work.
