Hotel Mela Times Square

la posizione e la gentilezza di tutto lo staff dal primo all'ultimo giorno la pulizia impeccabile della camera

sicuramente il posto veramente strategico, centrale a portata di tutto. Ma anche la cortesia dello staff, anche quando non avevo capito il perche dovessi pagare 300.00 dollari in piu', lo staff si e' prodigato a darmi una spiegazione avendo molta pazienza perche il mio inglese non e' perfetto

solo il fatto che appena arrivato ho pagato in piu' 300.00 , che poi come risulta da fattura non dovrebbere essere stati addebitati, questo lo vedro solo su e/c carta di credito.

Seven days in New York with a four year old

Staff were very courteous and my daughter had a great time question the concierge JP. He doted on her every chance he got. The room was an ok room large because it was a room outfitted for wheel chair customers. They removed the fridge and the safe wasn't installed. But overall it was comfortable clean and spacious. The restaurant next door was cozy and offered great food. It was a bit pricey. I would recommend Pret A Manger for breakfast as their fare is healthy and affordable. I would definitely go back to Hotel Mela for its location and price.

Worth the penny!

You get what you paid for. The whole staff was excellent. They were courteous, and very accommodating especially the Filipino guy who always helped us with our luggage and arranged for our transportation. The front desk was very helpful with information about NYC. The room was fairly small but I already expected that since it was clearly stated in their website. I don't mind staying in a small room as long as it is clean and Hotel Mela is very clean. The Housekeeping assured that we have enough towels and toiletries and the lady was very polite. The Bistro downstairs was also very commendable. Their breakfast was superb and the service was impeccable. The location was perfect, too. As first timers in NYC, it really helped us because everything was walking distance to out hotel. Overall, I really enjoyed my stay and would definitely recommend it to my friends. Thanks Hotel Mela!

The first room we stayed in which was in 5th floor near the elevator needed an update. It was a bit dark but still ok.

Very helpful and friendly desk staff. Bowl of free apples on counter. Location is right in the middle of all the Time Square action and broadway shows, and lots of restaurants - if that is what you want. Staff booked our car service for trip back to airport and service was excellent and reasonably priced.

Room space is tight. The closet for hanging up long pants is inadequate. Must call front desk to request a bucket of ice - no ice machines. Bathroom lacks sufficient towel rods and there is no place to hang up a wet washcloth, no shelf or niche in shower to place shampoo, body wash, etc except for one tiny triangular metal soap dish type thing. Only one shelf below the bathroom vanity to place toiletry bags, had to place hair dryer on floor. Hardly any counter space around bathroom sink, and only one narrow glass shelf above sink. Why is bathroom so sparse and lacking in these necessities? On one occasion, a drunk guest tried to open our room door at 2 a.m. and I had to yell out "This room is occupied. Get out of here!" in my best effort to sound like a tough New Yorker. This worked; he left.

The room was a lot nicer and bigger than I expected.

The location could not be better and the hotel was very clean and well staffed.

The friendliness of the staff and the location was perfect!! Steps away from everything!!

great location: Times square, Bryant park, grand central, etc is minutes away from hotel.