Grand Hotel Europa

la posizione visto che è a ridosso della stazione ferroviaria

camere molto essenziali

Il prezzo.

La pulizia del bagno.

ci siamo trovate bene, anche la cena era di buona qualità, il personale gentile, lo consiglio.

disponibilita' dello staff in tutte le fasce orarie, silenziosita' notturna

qualita' buffet della colazione ed assortimento scarno (niente frutta fresca,the' solo in caraffa,salumi e formaggi poco saporiti), scarico wc poco funzionante, saliscendi doccia non funzionante

The bed was very comfortable and the shower was good.

The booking indicated a city view and a balcony and a spa tub - none of which was true. The view out of my window was straight onto the next building. It is also not soundproof, as claimed, although the property is not noisy. None of this was problematic, but it is misleading advertising. The room was not thoroughly cleaned - someone's old sock was hanging from the ceiling covering the smoke alarm. The split-level suite is not actually useable. The whole bottom level is empty except for one small chair in the corner. The top level is simply a bed. With no furniture on the bottom level one is forced to just be upstairs on the bed the whole time - I might as well have had an extremely tiny hotel room. I had thought that my choice to stay close to the station was convenient. In fact, the area around the station and the street that the hotel are is filthy and I did not feel safe walking around there. As a result, I made sure I was back on the property by sunset - this ruined what I had hoped would be pleasant evening (my only evening) in Naples, walking to a restaurant in the historical centre. I would rather have spent a little more on taking a taxi to get to accommodation far from that area.

Far from my expectation particularly the facilities in the hotel. The staff are nice and helpful but not good enough for knowledge of the city.

Facility is too outdated.

It is very close the railway station. You can have a good dinner in the restaurant in this hotel.

The stuff are not very friendly.

We only stayed one night as we were in sorrento and we had an early flight home so it was convienient for us to stay here. It was close to the train station and Alibus to the airport which we used. The breakfast could have been better, no fresh fruit only tinned, the bread in the basket was hard and we had to wait until it was filled again, the machine for coffee was very slow and people had to queue to use it. Overall the hotel was nice and clean, our room was nice but bathroom very small. Because our room was at the front of hotel we could not open the window as the noise from the traffic was unbearable ( not the hotel's fault) so it was good that there was air con. If we had to do an overnight stay in Naples again we would stay here .

Not a good selection at the breakfast, very noisy hotel as a lot of traffic outside.

the location was excellent, close to train/transport station, very useful if you intend to do a lot of travelling to see all the Roman sights.

some of the reception staff could have been a bit more friendly, but apart from that everything was ok.