Apprezzato il parco, la piscina e le infrastrutture.Ottimo servizio in camera per la prima colazione alle 4.45.
Aspetto un pò superato: pochissimi clienti, bar chiuso presto e poco provvisto.Struttura immensa che andrebbe un pò "rivissuta"
mancanza di servizi
inesistenza di servizi
Alla partenza non mi hanno ridato la stampata della carta di credito fatta all'arrivo (nonostante l'avessi richiesta) e quindi la mia carta di credito è stata clonata. Non usatelo
Fantastic hotel, best location in Marrakesh right outside the Medina and close to the new center.
The lobby is amazing big and there is more space than needed which is very good. The pool is huge and the pool area a perfect escape from the hectic life outside the hotel wall. You really need a "normal" world in Marrakech where you can relax... the hotel is also next to the Medina and you only need 10-15 min walk to the big square (food market), and you are right next to the new modern downtown.
Service could have been better for a "deluxe" hotel. First of all we had got a confirmation for pick-up service at arrival at the airport - nobody there! It sucks! Then you have to fight with the taxi drivers and pay rip off prices to get to your hotel on your own. We never got compensation for their failur!
The pool are was o.k, room reasonable and location reasonable
The staff were not 5*, I asked for shower gel 3 times and still received none, reported no hot water for 2 days during my stay and a repair man appeared but nothing was done, therefore we were unable to shower for 3 days. Staff competant in English when we arrived and wanted to sell us a trip but when we complained they wer unable to understand English
I thought it was one of the One and Only Group. It wasn't!! (My mistake)
It was very dark in all of the public area's, no tea and coffee or in the room and empty mini bar, slow room service and coffee and food was cold
The breakfast was excellent, the hotel from outside and inside is excellent but the rooms were ok.
Toilet not working properly
The staff were very courteous and always extremely helpful. The breakfast was fantastic, particularly the croissants, morrocan flat pastry bread and crepes. Dinner in the restaurant was also very good, particularly the harira and veal targine.
the hotel was stunning, decor, art , facilities and the people very helpful and pleasent. it has exceeded my expections.
I was expecting to pay in euro as the price quoted, however the bill came in local currency and that worked out to be a bit dearer . I was disappointed this was not pointed out earlier .
Royal Mirage Deluxe Marrakech ti permette di soggiornare nel centro di Marrakesh e di raggiungere a piedi Marrakech Plaza e Avenue Mohammed VI in meno di un quarto d'ora. Potrai usufruire di accesso gratuito a Internet via cavo, una postazione PC e check-in veloce. Il un parcheggio gratuito è disponibile in loco.
Basato su 296 recensioni
Le condizioni variano a seconda del tipo di camera e del fornitore.