Tru by Hilton Madison West, WI

The staff were all amazing. Friendly, professional and helpful. They take wonderful care of their guests.

For the price, this model of Hilton is a joke. Yes there’s a huge bed and yes there’s a huge tv but that’s about it. There’s no room for working unless you pull up the dolly cart to the edge of the bed. There is an office chair but for what I don’t know. The 1/2 ply toilet paper is a joke. There’s no fan in the bathroom. The squeeze tubes they’ve employed for soaps and lotions are incredibly difficult to operate. And this idea that I want to leave my room to get a snack instead of having it in the room is a joke.