Four Points by Sheraton Louisville Airport

Hall carpet was really dirty!!! This what you see first!!!

Overall quiet. Bed was comfortable. Worked for our short stay. Close to the airport and expo center.

The room smelled of cigarette smoke. Cleaning products from housekeeping left in room. Had difficulty with confirming reservation with staff prior to arrival.

That it had 2 rooms and the beds were really comfortable.

The room wasn't the cleanest. Our bathroom was really dirty and there was Ants in our room.

Location. Front desk staff was cheerful and helpful. Water and coffee always available in lobby. Room layout was nice.

Room was so noisy. Compressor that ran a/c was noisy that had to talk so loud to hear each other, or turn tv way up over noise. There was a fan that continuously ran in bathroom, again so noisy, that couldn’t be switched off. However, just fixed this by leaving door closed. Hard to fall asleep with the racket. Pillows selection was poor. Housekeeping was inconsistent. Sometimes looked like room had been given the light clean, other times, towels were just switched. Garbage wasn’t dumped. The hallway was dirty, food on rug that was there several days. When we asked maid if she had noticed, she said she would take of it that morning and did, but do you have to ask?! Never seen such a small closet. Inadequate if we would have liked to hang much up, luckily lived out of drawers. Internet was weak and spotty in room.

The location and the shuttle driver was amazing!!

House keeping and management needs to be on the same page, will not stay again for this reason. My room never got cleaned.