Hotel: Soho, Londra

Punti positivi: Ottima posizione

Punti positivi: Eleganza moderna questo hotel è uno dei migliori in cui sia mai stato. Design contemporaneo Incorporato nel fascino del vecchio mondo e nel design classico dell'edificio, la posizione è superlativa, non posso assolutamente ottenere più centrale di questo. Il personale è meraviglioso, proprio accanto al portiere, ci sono stato quattro volte negli ultimi sei mesi, e devo dire che è così bello quando il portiere vi saluta e vi dà il benvenuto.

Punti positivi: Very conveniently located Some staffs are very friendly but some are not

Punti negativi: The hotel staff in suit is more professional and friendly. We wanted to exchange some more pounds and a reception lady told us that she couldn’t tell us the currency rate until we told her how much we wanted to exchange. I turned to another male staff in suit who was standing beside her and he could immediately provide me with the exchange rate. When I asked another hotel lady to book 2 taxis for me to go to the airport, she said 175 pounds in the first place. Then she said it would be 160 pounds each for booking 2 taxis, that means it’s 320 pounds in total. I asked her if there could be a discount and she replied bluntly that “it’s up to you!” I said you didn’t speak to a hotel guest like that, I am just asking if you could talk to the taxi drivers. Again, another man in suit standing beside the lady staff immediately apologised to me. Finally, another male staff told me it would be 160 pounds for both taxis instead of 320 pounds the lady told me in the beginning which I found more reasonable. Both young ladies in red shirt were rude and impolite. It’s like the male staff who appeared to be more senior and professional came to rescue the situation every time.

Punti positivi: The gym and pool facilities were great

Punti negativi: A buffet breakfast would have been great

Punti positivi: struttura meravigliosa, centralissima,staff impeccabile e professionale in particolare Federica e Osvaldo (ma anche tutti gli altri ragazzi italiani) che hanno reso il nostro soggiorno indimenticabile

Punti positivi: Colazione fantastica, personale (molti italiani) stupendo e ottima posizione.

Punti negativi: THE housekeeping service was not always perfect like it uses to be...they forgot twice the last service of the day , and sometimes I didn’t have hand towels ( always after the housekeeping service of the evening)

Punti positivi: The service. The food. The room. The location. EXCEPTIONAL!!!

Punti positivi: Staff were very helpful.

Punti positivi: Location, location, fresh soft and modern interior style, good breakfast concept

Punti negativi: Very expensive, inroom technology is very special and not userfriendly Cleaningles. Not top for this style and level of hotel. Showers not good,

Punti positivi: Location excellent , staff friendly especially staff at breakfast

Punti negativi: Bar downstairs slow at serving and selection of some drinks limited

Punti positivi: Hotel quality and spa

Punti negativi: room size

Punti positivi: Location, housekeeping, food

Punti negativi: Check in process was a bit slow and staff were ill informed

Punti positivi: Very close to everything we wanted: shops, restaurants and the big surprise, Sunday Regent Street was closed to traffic with a “Summer Streets” celebration; live music, cook outs and a festive atmosphere.

Punti negativi: No buffet breakfast, only a la carte. Not a big issue.

Punti positivi: Fantastico! Personale eccellente, tutto come sempre!!

Punti negativi: Non è una nota negativa ma non tutte le stanze hanno la doccia...

Punti positivi: Le camere. I fiori. Tutto perfetto

Punti positivi: Morning tea tray to room and lovely friendly, professional staff

Punti negativi: No lift to top floor. There are a lot of stairs to the top floor.

Punti positivi: We loved the period look of the hotel, built in 1798. Rooms have been tastefully updated. Very spacious room. Our room was the Madam Dafloz, reportedly a popular woman of ill repute, because of her cleanliness. Location in Soho was convenient to attractions. Hotel staff were very charming and helpful.

Punti negativi: A bit pricey, but worth it for the ambiance!

Punti positivi: Excellent room, very friendly and responsive staff. Free upgrade!

Punti negativi: Nothing

Punti positivi: Location, staff were fab. I understand you pay for the history as well as location and service but I expected more in terms of the room for the cost.

Punti negativi: Value for money for the size of the room.

Punti positivi: The hotel was perfect!! It’s so cozy and homey... It doesn’t even feel like a hotel, it feels more like a home

Punti negativi: N/A

Punti positivi: Wonderful historic building with quirky but luxurious room that was very quiet despite the location in the heart of Soho. The staff were exceptionally friendly, helpful and welcoming and the room service breakfast and morning tea in fine China cups was a great treat!

Punti negativi: Nothing.

Punti positivi: Relaxed, friendly, helpful staff. Very comfortable. Superb location. Lovely cat too.

Punti positivi: Quaint hotel in the heart of Soho.

Punti positivi: posizione centrale pulita struttura particolare

Punti negativi: lo scarico del water non funzionava bene. tiravi lo sciacquone ma non scendeva bene se non dopo numerosi tentativi e con difficoltà stanza estremamente calda piccolissima e condizionatore sopra al letto quindi impossibile accenderlo di notte

Punti positivi: Lovely welcome from perfectly attentive staff, gorgeously wonky Georgian building and fantastic location. Fab little mini-break!

Punti negativi: Burst water main on Regent Street so hot water was lacking - thru no fault of the hotel!! They couldn’t have been more accommodating.

Punti positivi: L'hotel era molto bello. Il personale era incredibile! Ci hanno offerto una sistemazione durante il mio viaggio che hanno reso l'inizio del mio viaggio molto più facile. Lo consiglio vivamente!

Punti positivi: Friendly staff, excellent service and a perfect location.

Punti negativi: No restaurant at the hotel so we had to go out for breakfast every day which was inconvenient.

Punti positivi: Location, friendly service, quiet sanctuary in a hip happening location.

Punti positivi: Esther at the reception was great!

Punti negativi: Bed wasn’t the most comfortable- room #2

Punti positivi: Great location, friendly staff! Stayed in a Deluxe Room with 3 friends.

Punti positivi: The location is perfect and very professional and lovely staff

Punti positivi: Bed was really comfy, staff were very friendly & helpful.

Punti negativi: Breakfast was disappointing, for the price I paid I was expecting the croissants to at least come hot. Ordered a orange juice, got some kale juice instead. If I’d known it would come the way it did, i would’ve skipped the breakfast.

Punti positivi: Good location, all is very modern and clean.

Punti negativi: We did not feel like we are in hotel. Not for that price. The room was tiny. Going to the room requered to open few doors and some with a card. It is not what you expect from 4 starts maybe from a motel.

Punti negativi: Letti scomodi Luce in camera nella notte , scuri non coprenti

Punti positivi: Location to Shaftesbury Ave was a short walk, so easy for some West End theatre shows. There was handy eateries nearby and also a 7 day Tesco supermarket. The hotel was lovely and staff were extremely nice and helpful.

Punti negativi: Would have been good to have a laundry facility to do own laundry. (There was only a service provided to pay per item). The kitchenette in our room was great but a toaster would have been good for a quick breakfast. (Also no tea towel or dishwashing liquid in room. It could be requested but should just come provided). Also the surrounding area was a little noisy at night, but wasn't a huge problem and usually settled before midnight.

Punti positivi: -Staff very helpful, friendly and accommodating when I asked to move rooms as mine was in another part of the hotel away from my traveling companion. -Beds super comfortable

Punti negativi: -For the price that we paid, I would have expected the rooms to be much bigger, and in general to be much nicer. (Also, they have these horrid faux fur throws on the end of the bed. Why? It adds nothing in terms of style and is outdated) -No bar or restaurant although they provide places locally to get a bite to eat. -The hotel is split into two parts and the hallways are so dark you can get a bit lost.

Punti positivi: Service. Always nice.people

Punti negativi: No breakfast.at.the property

Punti positivi: Stayed 1 night at the hotel, located in the heart of soho, very accessible to many eateries and shopping. The room was clean and comfortable. The only thing I did not like about it, was that the shower seemed quite week. All the staff were friendly and very helpful. Overall a great stay.

Punti positivi: Posizione ottima, pulito non come mi aspettavo visto il prezzo, personale accogliente e discreto

Punti negativi: Rapporto qualità prezzo decisamente caro, ma Londra è comunque cara. Ho dovuto sollecitare ripetutamente i primi giorni per la pulizia della stanza.

Punti positivi: Mi è piaciuto tutto, la camera era molto grande, e visto la posizione è molto raro trovarsi di fronte a camere simili. All'ingresso ti viene subito offerto da bere, cosa per niente scontata. E abbiamo trovato un benvenuto in stanza, della frutta e dei prodotti per la mia compagna. Quando ritornerò a Londra penso che risoggiorneremo in questa struttura.

Punti positivi: The hotel and staff have exceeded therself we were pleasently surprised with this little hidden gem with our room upgrade room complimentary gifts and Proseco and bed decorated in flowers petals for my husbands birthday really overwhelmed we would highly recommend this hotel and will be returning thank you very much

Punti positivi: Loves the staff and products in room ; great coffee and comfy bed. Water and fruit in room is wonderful

Punti negativi: Nothing

Punti positivi: Excellent location

Punti negativi: 1st room was not suitable with furniture scratched and in poor state of repair. Lady staff at breakfast very abrupt and slow service. When breakfast eventually arrived it seemed as though it had been cooked in an inferno

Punti positivi: Fabulous location, nice room, lovely staff, free fruit and water. Perfect!

Punti positivi: Comfort and friendly staff

Punti negativi: I asked for soya milk for the room but the night reception couldn’t bring it

Punti positivi: I didn't have a breakfast

Punti negativi: Everything was good

Punti positivi: Excellent Location, Beautiful hotel, loved the bathroom magic lights

Punti negativi: Joint beds together

Punti positivi: Loved the vibe of the room.

Punti negativi: Very noisy area.

Punti positivi: The room was comfy and cosy

Punti negativi: The breakfast was not up to expectation

Punti positivi: This place was incredible. Free upgrade, staff super friendly and helpful (even googling store locations and times for me) and everything was spotless.

Punti negativi: Mi hanno addebitato oltre 2.000 con una scusa

Punti positivi: The W Hotel is in a very central location in London - right in the heart of Chinatown and it's surroundings. We expected it to be quite loud but found the hotel to be extremely quiet and comfortable during our stay there. The hotel has a very funky vibe and is suited to travellers who don't mind being in the heart of the action and looking for a modern hotel. The room was comfortable and had all the modern conveniences one would expect from a hotel of W's size. Overall, a pretty good stay!

Punti positivi: Courtesy champagne and cake for birthday was a nice touch

Punti positivi: Everything the service is 5 star

Punti negativi: Nothing

Punti positivi: Nice Design , Big luxurious Room , Smart home controls , Excellent Location , Friendly Staff

Punti negativi: AC Control doesn’t work sometimes , Curtain hard to open and close

Punti negativi: La colazione è troppo semplice per un hotel del genere

Punti positivi: Solo la posizione

Punti negativi: Tutto A) La sera diventa un locale notturno tutto l’albergo , impossibile sedersi tranquilli , tutto diventa una discoteca , ( tutte le sere , almeno io sono arrivato il mercoledì e ripartiti la domenica ) e non vi dico di che genere .... compreso vari buttafuori sparsi

Punti positivi: Posizione camere ma in primis la palestra ottima Staff super competente La concierge top informatissima su tutti i livelli

Punti negativi: Niente tutto perfetto

Punti positivi: One of the best hotel at central area! Location is good! Staff are friendly . Very close to all shops. I am visiting in August, 33 degree , the air conditioning system is good ! Not many hotel have good air conditioning system in central area as they are all much older !

Punti negativi: W hotel always have party during the weekend! The room is quiet still! But you can feel the hotel is “busy” during the party time. Also, no bath in the room, which is a bit weird for this price’. Shower room very small.

Punti positivi: The locations! Room designs are modern and nice.

Punti negativi: On two separate occasions I came to find my room door open (the housekeeping forgot to close the door when they finished cleaning my room and kept the door open with all my belongings inside) Totally made me feel unsafe! The first room (spectacular room) is very small bcoz of the counter they have in the middle, takes up soo much space in the room so no place to move around. Cleanliness wasn’t good either although i did point it out a few times. And above all that my room was just on top of the bar so the noise was too much to handle and my room was actually shaking from the loud sound.

Punti positivi: The staff and the location

Punti negativi: Over priced

Punti positivi: Loved this hotel. It's modern and quirky but great fun. The bar was fantastic....great DJ and drinks!

Punti positivi: Everyone was friendly

Punti negativi: Bar service was very slow and we had to ask to be served every time