Hotel a Sydney

Punti negativi: N/D..

Punti positivi: In ottima posizione, molto confortevole

Punti negativi: I letti erano troppo morbidi

Punti positivi: Privacy

Punti negativi: Nessuno

Punti positivi: Un modo incredibile per iniziare la giornata con una colazione a buffet incredibile. Giovani è il nostro preferito... Sempre di aiuto e accogliente. Un grande lavoratore con un'eccellente attenzione ai dettagli

Punti negativi: Il personale della lavanderia aveva bisogno di una spintarella diverse volte. Non c'erano mai abbastanza asciugamani in camera e, nonostante i vari solleciti per ricordarglielo, siamo stati ignorati. La sala per la cena dovrebbe essere ignorata, in quanto il personale era incapace a cena... Ma è stata trasformato in sala colazioni, che è stato un momento culminante.

Punti positivi: La posizione è buona

Punti negativi: Il personale non era molto gentile

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Bed is very comfortable. Great Location, Great View

Punti negativi: Floor was noisy, could hear people in other rooms

Punti positivi: the location was just right for this occasion the room was comfortable, great view of the harbor and clean.

Punti negativi: the mattress was uncomfortable keep rolling into the middle and found it hard to roll back to the side room 2412

Punti positivi: The hotel was within a reasonably short walk to the harbor bridge, yet also within walking distance of other attractions (like Chinatown which was a great place to visit during the Chinese new year festivities). In particular, the staff was very helpful. The concierge made a great recommendation for a hole in the wall (Chat Thai) and one of the women at the front desk went out of her way to help me plan things to do over my 3 day stay. I really appreciate that they took the time for me. The room was also nice (but it was the most expensive room I booked during my stay in Australia). My recommendation is to do your research and most importantly book early. After I booked I saw room prices skyrocket as I got closer to my travel dates, but that might have been unusual due to it being the Chinese New Year, or maybe there was some other event that took up all the rooms. I wouldn't have been willing to pay as much the room went up to but ~$250 was doable.

Punti negativi: Flights into Sydney from abroad must all arrive in the early morning. Every day there seemed to be a number of people waiting in the lobby as their rooms weren't ready yet. I understand hotels can't check people in too early, but it would have been great had the hotel been able to get me in before lunch. Instead I found myself roaming the city by foot for a good while.

Punti positivi: Close to attractions Nice room Spa on site

Punti negativi: Bath towels not large bath sheets

Punti positivi: Bed was great and the pool.

Punti negativi: Breakfast was really expensive

Punti negativi: The food at the hotel is rather expensive....eat out, it's cheaper.

Punti positivi: that we got up-graded and the buffet breakfast was so delicious

Punti positivi: Hotel staff were very helpful with any personal requests

Punti negativi: Everything came at a cost including the drinking water

Punti positivi: Quiet, modern, good eating options, central, spacious bathroom

Punti positivi: Its location to the event I was attending, would be a great flocation for tourists

Punti positivi:

Punti negativi: Air conditing not working properly - still not cool after asking for attendance to problem Also - had to ask to have room floor cleaned

Punti positivi: pulizia efficienza e posizione

Punti positivi: Location

Punti negativi:

Punti positivi: easy access to the City center, shops, Cafes, Restaurants, walk araunt the Harbour, Museum and the Rocks district and walking distands to all Buss lines

Punti negativi:

Punti positivi: Cleanliness of rooms. Good gym and pool facilities. Great bathroom. My room had a great view of city. Friends were also staying but their room had a poor view overlooking the office block opposite.

Punti negativi: Lifts and lobby slightly old fashioned but still clean and tidy.

Punti positivi: Posizione perfetta per la visita della città e per la vicinanza alle fermate (100 m) dei mezzi pubblici (metro e bus) per aeroporto, Bondi, Manley ecc.; personale cortese; bella camera e vista dai piani alti

Punti positivi: L'accessibilità dell'hotel a tutte le zone migliori di Sydney e la ricca colazione a buffet.

Punti negativi: Hanno appliacto un tasso di conversione tra Euro e Dollaro Australiano troppo sfavorevole, suggerisco di pagare in valuta australiana anche quando di paga con la carta di credito.

Punti positivi: Il personale era eccellente, con un'eccezione nel salotto/bar al 36th piano. Il cameriere mi ha parlato come "Boss", non ha dato il menu, non ha parlato di cucina è stato chiuso fino a quando ho ordinato e non ha avuto bevande in maniero attuale. Le sue scarse prestazioni sono in netto contrasto con il resto del personale. Buona colazione a buffet e centro benessere.

Punti negativi: Migliore esperienza lounge

Punti positivi: • Viste splendide/piano alto • Il mio pacchetto comprendeva La prima colazione, l'ora del tè & bevande/snack • Servizio cordiale • Camere stupende • Vicino ai Traghetti • Atmosfera lussuosa

Punti negativi: • Gli esterni sono datati

Punti positivi: Il Servizio clienti forniti.

Punti positivi: La colazione a buffet era sontuoso.

Punti positivi: Doccia e vasca separate. Letti separati disponibili e vista. Taxi facili da trovare e rapidi. Connessione internet wi-fi gratuita.

Punti positivi: My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.

Punti positivi: Room

Punti negativi: Poor check in service

Punti positivi: with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!

Punti negativi: Nothing I didn't like

Punti positivi: Good location

Punti negativi: Price -- they are "luxury" in price only Also they lie about the construction that goes on there -- they DO work early in the morning before stated repair hours

Punti positivi: Horizon Club views Excellent staff

Punti negativi: Having to leave

Punti positivi: They food and service were good on the Horizon floor.

Punti negativi: We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.

Punti positivi: Location

Punti positivi: The staff were amazing, the best hotel staff I have come across in Australia

Punti positivi: professional staff and attention to detail and cleanliness

Punti positivi: The reception staff were very friendly and efficient coupled with the room service staff who were professional, courteous and friendly.

Punti negativi: With many people at breakfast it was obvious the staff had difficulty coping with large queues, tables not set properly, inattentive staff.

Punti positivi: Great hotel location affording some rooms great views. Excellent bathrooms, comfortable beds. Lots of people obviously love it - maybe it helps if you upgrade to the Horizons Club, though I don't see why you should have to, especially as these rates not always on offer.

Punti negativi: Reception shambolic: no welcome, no porter, no offer of help with bags, no offer to join loyalty programme, told me the Shangri-La in Singapore is tired and needs updating! No apology for not correctly processing reservation. Horrible view of motorway toll booths. Annoying things in the bedroom like unplugged lamps, missing glasses, grubby hotel directory. Food and beverage not good. Saturday night the locals all book up the top floor restaurant and fill up the adjacent bar. Reserve days in advance or you have no chance. For a drink this leaves the Lobby Bar. Neon-lit chilled food cabinet, no music, no atmosphere, bright lighting. Nasty. Only available food outlet The Cafe. Horrible buffet. Dreadful, expensive, over-rated.

Punti positivi: Ottima posizione con eccellenti servizi

Punti negativi: La camera e il bagno erano un po' piccoli

Punti positivi: Il personale era gentile e disponibile. La piscina era ben tenuta. La posizione è molto comoda per lo shopping e il cibo.

Punti negativi: Niente di veramente

Punti positivi: Il servizio era eccellente e gentile; le camere erano servite, come abbiamo indicato un desiderio con la "luce" adeguata e l'eccellente Executive Lounge!

Punti positivi: Excellent location Clean and comfortable rooms

Punti negativi: Room service was ok, but not great tasting Movies list was limited

Punti positivi: Fabulous buffet breakfast

Punti positivi: Great location, some staffs were very nice and helpful

Punti negativi: During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.

Punti positivi: We stayed in a beautiful Relaxation room on the top floor - L43 (which we selected through the online check-in function through the Hilton app - highly recommended!). All staff we encountered were top notch. While our room was not yet ready at 4 (past the 3pm check in time), we were welcomed to enjoy some nibbles and drink at the Executive Lounge on L36. Soon after, the lounge staff provided us with our room keys where we explored the various features of our room. Most notable of which was the spa tub with complementary bath crystals. Hilton Sydney have recently (within past 6 months at least) replaced their Peter Thomas Roth toiletries with Crabtree & Evelyn - Verbena & Lavender). I first came across the range back at Hilton Tokyo in 2017 and took a liking to it. Staff ensured our room was equipped with 2 cots for our young kids. This was promptly set up prior to our arrival at the room. As a Hilton Diamond member, we received premium wifi throughout the hotel - where speeds were impressive for the most part. We were also offered a choice of complementary buffet breakfast at either Glass restaurant on L2 or the Executive Lounge on L36. The Glass breakfast was, by far, more comprehensive - although can get quite busy during peak times. Food was top notch, although it would be good if barista coffee is complementary - at least for Diamond members. We didn't try the gym and pool this time - Fitness First have bought the rights to operate the facilities and will be operational a few months into 2019. The Hilton service staff through the Hilton app or Magic function were very professional, prompt and delivered above expectations. Canapes at the Executive Lounge (6-8pm daily) features a tended bar. Nibbles for the most part differed on the two nights we were staying at the hotel. The Lounge can get quite busy at times so get in early for a seat and table. Would definitely stay again (maybe another staycation next Christmas!) would love to try the Relaxation Suite next time.

Punti negativi: Our Relaxation room on L43 was situated next to the staff storeroom / goods lifts. As such, could hear the lifts during peak periods - not so much during the later evening. From our room, we could also hear the squeaky doors from across the hall. Perhaps timely for maintenance to give the doors some fine tuning. I would also like to see a better spread of snacks throughout the day at the Executive Lounge and perhaps complementary barista coffee at the lounge and Glass restaurant for loyal top tier Hilton members.

Punti positivi: Breakfast, executive lounge where both amazing! Bed was so comfortable!

Punti negativi: Security team is very proactive, I am guessing it’s just the laws in Australia

Punti positivi: We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options. Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my requests (shoe shine, laundry and pillow selection as well as helping to arrange a spare iphone charger) and can be accessed by phone or the Hilton iphone app. Special thanks to the Glass staff member who found my toddler's toys left behind during breakfast. We were able to recover from hotel security.

Punti negativi: Not a huge negative, but we were not provided with information regarding the available benefits at Hilton Sydney as a Diamond Hilton Honors member - something I had to confirm by dialling their MAGIC hotline. Breakfast at the Lounge is satisfactory and rates below the likes of Hilton Tokyo in terms of selection and quality - where Tokyo had an omelet station and also self service alcohol even in the morning. Barista made coffee should be complimentary during breakfast at Glass - at least for valued Diamond Hilton Honors members.

Punti positivi: Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast

Punti positivi: location

Punti negativi: nothing

Punti positivi: The courtesy of staff and its location

Punti negativi: The rooms are quite small and the drains in the showers don't work well

Punti positivi: TV in the shower!

Punti negativi: Nothing

Punti positivi: Gym and Executive floor accessorites

Punti negativi: Nothing

Punti positivi: Quality hotel. Valet parking was efficient, rooms were as advertised i.e. clean, modern with a relaxing feel

Punti negativi: air-conditioning noisy when actually trying to fall asleep

Punti positivi: It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.

Punti negativi:

Punti negativi: la stanza troppo vicina al locale ascensori era molto rumorosa

Punti positivi: Good customer service.

Punti negativi: Slightly long check in time.

Punti positivi:

Punti negativi: The spa was out of order for our last day

Punti positivi: We have never stay in a luxry hotel before and decide after being together for 34 years it would be nice

Punti negativi: