Comfort Inn & Suites Evansvile Airport

I booked a 2 double bed suite with a sofa bed that my daughter slept on. When we folded it out the first night I noticed that one whole side of the thin mattress was ripped off and the stuffing/springs was visible. That was a bit irritating but I just took both sheets and tucked it in good so it was covered up. I also noticed that there was something on my comforter on my bed and I asked one of the workers to give me a fresh comforter - that didn't happen. We also didn't get new towels and the sofa bed wasn't made. So the cleaning service is poor in my opinion. The full beds were very comfortable however and we slept great on them. The shower however was frustrating to figure out and the shower head had only 2 settings which both were hard pressure (not ideal for kids). I had to put the shower head in between settings so my daughter could take a shower. No matter what I did when I took a shower the water shot out and got all over the bathroom floor. You can imagine the same happened with a kid... The room and service seems like it was expensive for the quality all around even though I got a good deal on here. I'm not sure if I would go back - I've been to several other hotels in Evansville and I think they did better.

The guy at the front desk, James was extremely kind and helpful.

Gross linens and comforter. First two rooms I got moved two had dried blood on the sheets and comforter.... third room had holes in the sheets and dirt on them. I was so tired I didn’t call to change rooms again bc there wasn’t dried blood on everything. So, I put towels down on the sheets and pillows so I could catch a few moments of rest before having to wake up early for my flight. Hopefully the towels were clean. The guy at the front desk said it had been happening a lot and was a mile deep into his list of unclean rooms . Since I didn’t book directly with them he couldn’t do anything concerning the rate for the inconvenience the uncleanliness of the rooms. Will be booking directly through the hotels from now on. Last night was gross and horrible. I can’t believe I paid for unsanitary conditions.