Denver hotel vicini a Ellie Caulkins Opera House

Punti positivi: La palestra è fantastica, il servizio è assolutamente a posto

Punti positivi: Il personale della reception e della caffetteria sono incredibilmente gentili.

Punti negativi: La doccia non è pulita e perdeva durante tutto il soggiorno. Ho ordinato il servizio in camera, ma il vassoio non è stato ritirato anche dopo aver chiamato il servizio di pulizia per prenderlo. Per un hotel di lusso non è molto pulito.

Punti negativi: Mi ha dato fastidio dover pagare 49 dollari per parcheggiare e non c'era nemmeno il parcheggiatore. Il servizio al ristorante era lento e non erano particolarmente attenti.

Punti positivi: L'edificio e la posizione erano incredibili. Era proprio accanto alla 16esima strada e a tutti i negozi. Perfetto per viaggiatori solitari

Punti positivi: Posizione

Punti negativi: Fanno pagare per usare il centro business. La tenda della doccia aveva un odore disgustoso appena sono entrato. Ho chiamato il personale per farla sostituire. La luce principale della camera a volte non funzionava

Punti positivi: Bel posto, buon prezzo, servizio e ubicazione eccellente.

Punti positivi: Il letto era molto comodo e il bagno accessibile con sedia a rotelle era spazioso e ben progettato.

Punti negativi: Non ci è piaciuto pagare 42 dollari per il parcheggio. Sul sito web dice "parcheggio disponibile" ma il prezzo è stato scosceso. Questo hotel si trova nel centro di Denver, quindi il parcheggio è di prima qualità, ma preferirei conoscere il prezzo.

Punti positivi: Ben pulito!!!

Punti negativi: /A N

Punti positivi: Confortevole, pulito, ottima posizione, check-in e check-out elettronici.

Punti negativi: La tv in camera non era collegata e la presa non era ben raggiungibile. Non ci sentivamo di chiamare la manutenzione per questo problema ma era proprio fastidioso. Inoltre, eravamo al sesto piano e quando stavamo andando a dormire c'era della musica proveniente da una festa che era più alta 10 volte quanto può essere in una sala da ballo. Abbiamo fatto davvero un buon affare, forse è per questo? Non è tipico nelle mie esperienze da Hyatt.

Punti positivi: Camera pulita ben aggiornata.

Punti negativi: Le tariffe eccessive del parcheggio che sono stati aggiunte al conto e non comunicate al momento del check in o della partenza.

Punti positivi: Tipico Hyatt... il Grand Hyatt Denver è un po' più bello. Ci tornerei senz'altro. Le camere, pulite e ben arredate... bel bar & caffetteria nella lobby.

Punti positivi: The Mountain View from my room was the best part.

Punti negativi: The first morning I was there I spent $100 on room service breakfast for it to be gross.. bacon was cold and hard, bagel was hard, potatoes were were very bland. Shared half my omelette and ate the fruit off the yogurt, then went to the zoo and spent $15 on lunch and it tasted better. Thennnn we tried again the next morning dining in the actual restaurant thinking it would taste better.. Got biscuits and gravy.... which was basically just peppers, sausage and biscuit. My husband had the local benedict and it’s was also gross.. whatever was on the bottom was too hard to cut. The guy asked if everything was okay but I felt bad it wasn’t his problem. He was very nice. We literally got a box to box up at least one meal so he didn’t think we were mad at him. Luckily we only paid $6 for that meal ONLY because it paid for the breakfast package when booking... The worst thing was the last night my husband and I were trying to rent a movie off the tv and we were having problem with the tv.. the remote wouldn’t work.. it kept saying accessing and then unavailable.. (later a man came up and explained something was out.. maybe a tower or something) the lady that was at the desk was incredible rude. Acting like I was stupid. That I just didn’t know how to work the remote.. I had to call 2 times before finally they sent someone up

Punti positivi: Location

Punti negativi: Bathroom in the room and spa

Punti negativi: Parking payments to higher and checking time are late

Punti positivi: I am extremely disappointed with the customer service specifically the housekeeping manager at the Hyatt. I take responsibility for leaving my shal/scarf in my room when I checked out. However, I called about an hr later when I arrived at the airport to let Hyatt know that I had left it. I gave a description, and exact location as to wear it was. Instead of receiving a phone call. I had to call a week later. I again left my number and my work number in hopes for a response. Again no contact was made. Today, about two weeks later I contact the hotel. Received a phone call back and was told they could not find it. My perception is that Hyatt has poor customer service, no follow through and my shal/scarf which I take responsibility for leaving just dissapeared. I was very diligent in calling as soon as I realized it had disappeared. Except apparently Hyatt does not care about customers things and it seems to me my scarf was stollen. I chose this hotel because of its reputation for customer service unfortunately Hyatt showed me through thier actions otherwise. Extremely saddened by the lack of humanity and lack of diligence at this Hyatt location. Will not be staying again.

Punti positivi: The location is great, friendly staff, room is clean

Punti negativi: wished hotel also providing hot drinking water

Punti positivi: The location is awesome

Punti negativi: Parking was a bit expensive

Punti positivi: We had a very nice stay! All the staff was very friendly and helpful and the room was great! Would love to go back again one day!!!

Punti positivi: I love it

Punti positivi: Great location and very nice hotel!

Punti negativi: I could not get a late check out

Punti positivi: Awesome stay. Great views. Service was 5 star

Punti negativi: No. Great service all around

Punti positivi: The hotel was in a great area and had all the amenities required to make it a comfortable experience. The room was clean. I was satisfied. The gym at the hotel was excellent.

Punti negativi: It seems like the hotel could do with some upgrades.

Punti positivi: Non ho fatto colazione, era una parte del mio affare? Comfort - ottimo. La posizione è ottima

Punti negativi: Se la colazione faceva parte del mio affare, una comunicazione chiara che era inclusa sarebbe utile. Credo che qualcuno abbia detto che ora la colazione è servita.

Punti positivi: Il personale era estremamente cordiale, le camere estremamente pulite e belle. I letti erano estremamente confortevoli.

Punti positivi: Bellissima lobby

Punti negativi: Ci sono un sacco di prese (sia elettriche che USB) che non funzionavano. Molto rumoroso ogni mattina con i camion dell'immondizia nel vicolo.

Punti positivi: Cleanliness, visual appeal

Punti negativi: We did stay during the COVID pandemic so no complaints givens the circumstances.

Punti negativi: Netflix wasn’t working due to an internet issue

Punti positivi: Location, lobby

Punti negativi: Pretentious staff.

Punti positivi: location and historic past - Colorado National Bank bldg

Punti positivi: I had to take a moment to say how amazing all the staff was to my husband and I. Mike at the concierge was literally amazing. With everything going on in the world it’s people like him that make your day a little brighter.

Punti positivi: One front desk person was available upon check-in. He was excellent. Check out was average

Punti negativi: Poor lighting. Lamp in the room was broken. No maintenance was available to replace or repair it.

Punti positivi: I liked the history of the building. The rooms were decorated nice.

Punti negativi: Couldn't open the window. I like to crack open the window for fresh air.

Punti positivi: It was a very nice hotel. The staff was really friendly. The room was nice.

Punti negativi: The room wasn't cleaned well. I found numerous hairs that were not mind on the tables and on the bathroom floors. There was reading lights on each side of the bed. But on one side the reading light didn't stay on. It was like a strobe light.

Punti positivi: The place was clean and comfortable. Will stay again

Punti positivi: Lobby was fantastic, and staff were very helpful.

Punti negativi: Floors needed vacuumed.

Punti positivi: Lobby is beautiful

Punti negativi: Love the shower

Punti positivi: Room was nice

Punti negativi: They chargeed me for long distance calls I made but my son son is here locally and the cheered me for someone else room including smoke damage $1000. I want my money back

Punti negativi: Il menu era molto limitato, ma il valore della reception dalle 17:00 alle 17:00 era eccellente.

Punti positivi: Mi è piaciuta molto la posizione. Proprio vicino a un sacco di negozi e nei pressi dell'autobus navetta che si muove tutto intorno down town Denver. Abbiamo scelto di non fare vantaggio dell'hotel attività settimanali ma è stato bello avere la possibilità di essere sociale nelle serate solida e come raggiungere la colazione al mattino. Ci piacerebbe soggiornare ancora qua in futuro.

Punti negativi: Il divano in camera era abbastanza ripida. Porta della camera è scorrevole e non effettivamente blocco. Anche la doccia non è vicino, era un box doccia.

Punti positivi: Abbiamo apprezzato molto il nostro soggiorno. Hotel incantevole

Punti negativi: Mi è piaciuto tutto

Punti positivi: Ottima posizione, l'hotel era molto pulito e tutto era disponibile nelle camere. Sono rimasto particolarmente colpito quando ho dormito troppo e ho chiesto un'ora in più o due per fare il check-out. Il Denny alla reception era molto più che accomodante, il che mi ha appena fatto trascorrere un soggiorno. Grazie!

Punti positivi: Il letto era molto confortevole. Tutte le comodità di casa, sono disponibili, e ben tenute.

Punti positivi: Molto pulito, con personale cordiale, attento. Proprio vicino alle attrazioni eccellenti a Denver. Centro convegni in fondo alla strada. A poca distanza a piedi da Coors Field. 16TH st Ped Mall a un isolato di distanza. Davvero un ottimo luogo di soggiorno.

Punti negativi: Niente

Punti positivi: La camera era bella e lussuosa. Molto, molto pulita.

Punti negativi: Niente.

Punti positivi: La camera era grande, pulita, il personale cordiale, i servizi fantastici, la cena e la colazione gratuite tutti i giorni - non posso sbagliare!

Punti negativi: Niente.

Punti positivi: Avevamo una camera fantastica, con una piccola cucina. Abbiamo trovato un buon affare quando ho prenotato per un giorno. Pulito, moderno e spazioso.

Punti positivi: The morning staff I assume were the owners the women in particular was very rude. She made it seem like it was privilege I was staying there. I tried to ask her about breakfast she said there wasn’t any or any substitute for the matter.

Punti negativi: Bad experience owners are very rude, everything is being constructed upon still and they aren’t offering any of the amenities they said they offer and not even a substitute

Punti positivi: Nothing special...

Punti negativi: They have no parking or you if you want valet is 50 bucks a day... not worth it!!

Punti positivi: Hotel was clean, friendly staff and in a very good spot.

Punti positivi: Location was great, very clean, great room and I had a pretty neat view. The hot water for the whole building went out for a few hours, which sucked. But the staff handled it best they could, and they comped valet services and all that because of that.

Punti negativi: The bed itself sucked. Let me preface, I sleep on a hard bed at home. This bed was not hard, it was a slab of concrete. Everything else was great though!

Punti positivi: The room was spacious, clean, and comfortable though we didn’t need or use the kitchenette. The location was a real plus being only a block from the mall area. The bus also stopped right outside the hotel, (very convenient).

Punti negativi: The parking was very expensive, ($47 not including a tip). We paid $--- for the room so the parking each night was almost half as much as the room. We stayed 3 days so it adds up. The hot tub jets quit working the last two days with no repairs made.

Punti positivi: My room was excellent and had all the amenities I could need. The cleaning staff did a great job and the front desk staff were always warm and helpful whenever I needed something that wasn't available in my room. Breakfast had lots of great options.

Punti negativi: I was looking forward to using the pool/hot tub but it was full of children every night until close. It'd be nice if some time was set aside for adult use, though I understand it's an unsupervised pool.

Punti positivi: no food accommodation because of the out break cov19

Punti positivi: It was clean and I felt like I was at home

Punti negativi: Everything was perfect

Punti positivi: Great location, great accommodations

Punti negativi: Na

Punti positivi: The size & layout

Punti negativi: Not pet friendly & the windows dont crack open

Punti positivi: Secured entry

Punti negativi: No parking was to have Mountain View all I got was a city view

Punti positivi: Customer service from the jump was attentive kind and pro active. And security features with card key entry only was comforting and the team even had bagged breakfast items ready to go as you checked out... I will definitely stay there again. Also the had a list of restaurants nearby that were open and offering delivery or pick up. Which she was gracious to give me a copy.

Punti negativi: The shower had no door. Which was weird.

Punti positivi: Ottima posizione. Art Deco hotel in condizioni eccellenti. La camera con soffitto alto ha fatto sentire grandi.

Punti negativi: L'acqua calda era terribilmente lento.

Punti positivi: Posizione & bar

Punti negativi: Doccia fredda. UN'esagerazione.

Punti positivi: Un personale da morire.

Punti positivi: Lusso e accoglie cani

Punti negativi: Ci è piaciuto tutto

Punti positivi: Comfort and beauty of the room, beverage offered at check in

Punti negativi: The coffee machine is only "on demand" and it takes a while before the reception is able to bring it to your room, then you have to request your coffee pods each day, which is not normal in my opinion compared to other hotels of the same star level that just offer it to you without having to request it. I really did not appreciate this.

Punti positivi: This hotel should not be a 4 star. We left early, it was so bad. Waste of money and ruined our anniversary.

Punti negativi: Broken bathtub broken TVs.

Punti positivi: Loved that they had a nice Restaurant on location. Absolutely loved the cocktail party in the lobby! It was a very nice stay!

Punti negativi: Can’t think of anything.

Punti positivi: I'm local to the Denver Metro area and booked this room for a romantic night away. The spa style bath was a feature that no other hotel at this price point had and was genuinely nicer than times I've paid more other places. The staff was courteous professional.

Punti negativi: Parking was next near impossible to find even after getting directions. Get better signage that's more visible from the street and a really good stay would have been a perfect one.

Punti positivi: Great Honeymoon

Punti negativi: Too much closed because of Covid, wallpaper coming down in bathroom

Punti negativi: One elevator was out for our entire trip, and we were on the top floor. We had to wait for the one in service for forever to get up to our floor.

Punti positivi: Everything about this hotel was amazing !

Punti negativi: Parking is difficult.

Punti positivi: Very clean room. Everyone I interacted with was friendly and helpful. Restaurant downstairs had a great happy hour with good food and solid drinks.

Punti negativi: My view was of a parking garage. But at least it was a quiet garage.

Punti positivi: It was very nice and the staff was very helpful

Punti positivi: Location and gentleman at the front desk was fantastic.

Punti negativi: Bathroom door wouldn't close.

Punti negativi: I've never seen this before: there was a bottom sheet, then a comforter with a top sheet over the comforter. I kept thinking to myself whether the comforter was washed and changed everyday since it was touching my skin.

Punti positivi: Fabulous hotel for a couples getaway, which we do often and often at this hotel

Punti negativi: I have come to this hotel over nearly 20 years, but it has since been surrounded by new construction and parking lots. Fewer rooms have views.