Hotel Grand Park

Large and comfortable rooms with very welcoming and helpful staff. Beautiful pool and nice buffet breakfast.

We found our room quite noisy as we could hear other guests coming and going throughout the night. Also the hot water must have run out as we had cold showers.

It is a convenient place , the room Is spacious and comfortable but they could add water as complementary . Overall good value of money .

It was weird that the staff at the reception wanted to charge me for taxes while it is clear I am not Colombian . When I asked why I have to pay taxes he said because you do not have visa , i showed him the visa as it was on an external paper . But still he could have asked for the visa plus other hotel they did not need that paper , they only checked the stamp on the passport . I just felt on my first day in Colombia there something fishy and made me uncomfortable . Also I arranged for a taxi driver through the hotel and we agreed on 55,000 Colombia , 17dollar ; after the pick was made and I wanted to pay to the driver , I asked the driver how much in dollar he said 20 USD and then I asked to check the currency so he corrected that to 17. Also this left me a bewildered .

Great location!!!

Good location, good food and an excellent swimming pool

Last time I stayed here I gave it a 10/10. Unfortunately I had a front room with unsealed windows so the traffic was noisy. I asked the gentlemen at the desk if I could change rooms and I returned four times at intervals he suggested but each time I returned to the desk he seemed to have forgotten the purpose of my visit, and I was told I couldn’t change rooms. I was charged a swimming hat still sealed in it’s plastic bag, which I returned but which they tried to charge me for and when I arranged a delayed checkout I was assured I could stay till 20.00 but was evicted at 18.00 and a not inconsiderable cost of 92,000 peso’s. This is a good hotel and this would not stop me re-booking but it was a frustrating way to spend my last night

Good location. Very nice pool and gym. Food is fine. Good access to airport.

Our room was noisy (street side) Shower was not warm enough

I did like the way the staff took care of us; they have a nice pool, the rooms are big and nice.

I didn't like that the lavatory is part of the room - so you have to wash your hands, teeth and so on inside your 'bedroom'. It feels awkward.