Hotel: Huai Khwang, Bangkok

Punti positivi: Il personale disponibile

Punti negativi: Più costoso rispetto agli altri hotel che son di gran lunga superiori al Swissotel

Punti positivi: A longer stay of 6 nights this time. The hotel is modern, clean and everything works well. Good for working between appointments. Close to the Metro station.

Punti negativi: Internet access absurdly costly. 15% of the room rate! Many comparable and even much cheaper hotels do not charge for internet any more. The location is convenient for the Metro, but nothing else. Nowhere much to even go for a walk on the weekend. This is really a business only hotel in my view.

Punti positivi: It was right next to my palce of appointments ( BIDC )

Punti positivi: Very friendly and helpful staff. Rooms are clean and tidy and the staff do a very good job cleaning every day. Laundry facilities quick and efficient. Well located for taxis and subway.

Punti negativi: When there is a large conference or function the seating areas for residents are removed and there is very little space for residents to sit and relax. Obviously the functions are very important for revenue but so are normal residents.

Punti positivi: The room and hotel were clean and everything worked. The restaurants offered good choice and quality, but few guests used them whilst I was there.In general this is a good business hotel.

Punti negativi: Internet charges are excessive. At the room rate charged, it is too much to have to pay by the day for internet access in 2010!

Punti positivi: silent rooms .location near MRT station

Punti negativi: Hotel never found the booking made through booking .com so we were forced to pay for an upgrade to executive floor . We found as well that the people there were very strict and limited in terms of service. The upgrade was sold to us as a better value for money deal than booking .com but it turned out to be like for like much worse !

Punti positivi: The ambience was escellent. Room neat and tidy and good size.

Punti negativi: there was no room to sit and relax in lobby during lunch time as they cleard the chairs to make room for dining tables.

Punti negativi: I am writing to complain about my very unpleasant stay at the Swissotel Le Concorde on July 4, 2009. I booked a room for 2 persons thru booking.com. When I arrived at the hotel, I told the personnel of the hotel that the second person will arrive later, but the person who checked me in did not tell that the second person would need to be registered at the hotel. Later in the evening, I arrived at the hotel with my friend (i.e. the second person). Although I said that I booked the room for 2 persons, but I was told that I had to pay 1,000 Baht extra, otherwise the second person was not allowed to go upstairs. I said that I booked the room for 2 persons (and requested 2 beds) and told the person who checked me in that the second person will join me later (which she did half an hour after I have checked in). The hotel staff at the lobby, when I returned that evening, did not accept this and said that I should have registered my friend when I checked in. I was very angry about this kind of manoeuvre to charge me an extra 1,000 Baht plus 17% service and tax, especially for a 5-star hotel. I give this hotel zero point for the rating and will never ever go back nor recommend it. If possible, could you please forward my complaint to the hotel and also to the equivalence of the Hong Kong Tourist Association in Thailand or Bangkok. Thank you in advance. Auguste Tran

Punti positivi: Hotel is stunning.Pure Swiss Class.Very good price at $60 p/N.no where in the world can you get a five star hotel for that price.service fantastic.

Punti negativi: Hevy traffic in and out of hotel all the time.beware of this.location amidst many massage parlours

Punti positivi: Perfect,, the pool on the 5th floor was perfect!!!

Punti negativi: they could have asked at check in if i wanted non-smoking but was arragned quickly.

Punti positivi: excellent food & good services

Punti positivi: Il bagno più pulito in cui sia stato a Bangkok.

Punti negativi: Troppo lontano dalla zona più vivace. Abbiamo dovuto prendere un taxi per andare ovunque.

Punti positivi: Tutto è nuovo perché la ristrutturazione è appena terminata

Punti negativi: Qualche area è ancora in allestimento

Punti positivi: Un ottimo rapporto qualità-prezzo. Il personale è molto professionale!

Punti negativi: After checked out I left my luggage, and when I picked up, the stuff’s behavior was so terrible. They just called me to get in luggage room and pointed out. He didn’t bring it out and nothing to say. There was no hospitality. I don’t want to stay...

Punti positivi: Wonder view from the poll and had the shower of my life after a long journey. At the end I had almost forgotten to get my Vietnam visa. I had lost my debt card and needed. Cash advance. The only way to get the visa was if the hotel would charge my room. This was highly unorthodox for them to do so but they came through for me and everything worked out. Thank you so much

Punti positivi: Comodo per la vicinanza allo shuttle per l'aereoporto (c'è un servizio navetta gratuito dell'albergo). Interessante il sservizio navetta gratuito che ti porta a alcuni punti della città. Ottima colazione a buffet, interessante anche la cena visto il prezzo (era in promozione al 50%). La nostra prenotazione è stata upgradata al nostro arrivo perchè non erano disponibili camere fumatori: splendido lo skyline dal 22° piano

Punti negativi: Decisamente fuori dal centro: è un po' complicato raggiungere I punti nevralgici di Bangkok, visto il traffico caotico della città. La stazione della metro è comunque raggiungibile a piedi. Pessima l'agenzia turistica presente nella hall dell'hotel.

Punti positivi: The Breakfast buffet

Punti negativi: The non-consistnacy in interent prices, they told us 600 bhat for a day conection and we than asked again at the end of our stay and we found sometimes they chrage only 268 bhat. we didnt take the service at 600 but we took it at 268. It looks that they are over pricing it and than reducing the price if gusets are not taking the facility.

Punti positivi: deliciuos kitchen, wonderful hotel and excellent staff

Punti positivi: The hotel staff were extremely pleasant and the hotel is very beautifully set.

Punti negativi: The hotel is not centrally located and requires transportation to go to any place.

Punti positivi: Best Price, Good Service, Amazing Breakfast

Punti negativi: Not so Good English Speaking Personel

Punti positivi: Location was not too far a taxi drive from centre. Taxis with metres were well arranged by hotel. Also shuttle service to night bazaar and other places were available.

Punti negativi: There is not much to find on walking distance (restaurant etc).

Punti positivi: il buon rapporto qualità/prezzo.

Punti positivi: La colazione

Punti negativi: Difficoltà di comunicazione con personale thailandese

Punti positivi: pulizia e ottima la colazione

Punti positivi: The staffs are very friendly, helpful and courteous

Punti positivi: Excellent service and cleaness of the Hotel is very good, Staff are very cooperative and polite.

Punti negativi: Nothing

Punti positivi: The hotel was immaculate and the staff were really friendly. The room was spacious and the gym facilities were fantastic. There was also some proper massage parlours outside the hotel which were more then half the price of the ones offered in the hotel. The breakfast was served from 5am which was good and the range of food would appeal to most people. I spotted various captains and crew from the most recognised airlines so that must be a sign of the quality of this place. The price I paid was simialr to a Premier Lodge in Uk and but the quality was better then a Hilton, so people on a budget treat yourself, those who like a luxuary hotel you wont be disappointed.

Punti negativi: without wanting to moan but at check in I waited 15 minutes before they told me I was a VIP and had to check in at a prioroity desk - where i waited another 15 minutes. Not major but after a 12 hour flight it was not appreciated.

Punti negativi: I got a coupon for 20% discount of room service when I check-in , that night, I had room service and when the staff send food over, I shown the coupon but he said it can't be used. I felt so confused! I feel it not reasonable!

Punti positivi: nice clean hotel, good free internet (only in one room type! - other is paying)

Punti negativi: swimming pool does not have seats to lie down in, internet is only free in one room type, other room type is 100thb/day (not clear on booking descripton), room only have free water no soda or beer as described, room was very hot (airco insufficient)

Punti positivi: The rooms were very spacious and the buffet breakfast is very good.

Punti negativi: No drinks in 'MiniBar'

Punti positivi: The facilities in the room were good with free WIFI and breakfast was reasonable.

Punti negativi: I used to have free access to minibar with drinks available but nowadays, the minibar is still free but it's empty.

Punti negativi: On the confirmation I received from Booking.com it says: "Wireless internet is available in the hotel rooms and is free of charge." But under Important information it says: "Wireless Internet is available in Deluxe room only and Free of charge." It would be nice if there was a consequence in the message. It cost an extra 100Baht for Internet in the Studio rooms.

Punti positivi: Il rapporto prezzo qualita

Punti negativi: L'aria condizionata e' diretta sul letto

Punti positivi: pulizia della camera e personale amichevole e disponibile.ho apprezzato anche la cucina e la tranquillita', non avendo l'albergo posizione centralissima

Punti negativi: essendo personale giovane mancano di esperienza e a volte peccano di leggerezza

Punti positivi: There was a great selection for breakfast and the room was comfortable.

Punti negativi: The staff spoke little English. I cancelled my final two days at hotel via phonecall prior to my arrival but they had no record of this and informed me that I had to pay a charge for cancelling although I gave atleast three clear days. I also thought the staff could have been friendlier to the western customers.

Punti positivi: Camere ampie, silenziose e fornite di tutti i confort. Buona la colazione a buffet.

Punti negativi: Il personale parla molto poco inglese a differenza di tutti gli hotel in cui sono stato in thailandia e delle volte risulta complicato capirsi. La zona è lontanissima dal centro e si trova in un quartiere con pochi negozi e nessun ristorante.

Punti positivi: very clean hotel but taxi driver's did't know where hotel was located . taxi had to telephone from airport

Punti negativi: no the hotel had no problems

Punti positivi: Surprisingly clean and very spacious rooms.

Punti negativi: It was really quite unknown, even to the local taxi drivers. They do not even know this hotel existed!

Punti positivi: Cleanliness

Punti negativi: Not many taxi drivers seemed to know where it was

Punti positivi: Comfortable bed Nice electronic bidet in the bathroom Room at sale price was cheap

Punti negativi: Location - taxis cannot find this place and nothing is nearby. Rooms - small and cramped, especially the bathroom. Front desk staff - I talked to four different people, none of whom could tell me whether or not the room I booked on the Metropole website was actually prepaid or just booked. They kept changing their minds as to whether the room was paid or not. Computer system - couldn't find my reservation, so check-in took almost an hour. Bathtub - had a gutter around it that collected water and channeled it straight to the floor, so the bathroom constantly flooded. I had to pay a maid 40 baht to put extra towels around the bathtub to soak up the water. Shower curtain was mouldy along the bottom.

Punti positivi: Location, near Metro, good food nearer,good super market nearer

Punti negativi: Nothing, sorry

Punti positivi: Staff sevice.

Punti negativi: Inadequate computer availability

Punti positivi: Location for night life

Punti negativi: Plain room, nothing impressive.

Punti positivi: Easy chek-in

Punti positivi: I liked that any time I had an issue it was handled immediately. The people were very helpful and kind.

Punti negativi: I did not like that the I paid extra to have a safe in the room and all the rooms safes don't work. The beds were extremely hard.

Punti positivi: The staffs & the cleanliness of the hotel.

Punti negativi: No

Punti positivi: The room is clean and comfortable, and the price is reasonable. The restaurant is exellent both Dinner and Breakfast, varieties of food. Service staff are exellent, eager to serve with very good manner.

Punti negativi: Parking space

Punti positivi: bts station only 5 minutes away

Punti negativi: not situated in a very nice part of Bangkok.much better hotels for the price elsewhere.

Punti positivi: Clean rooms and exellent cuisine