Hotel: Khan Na Yao, Bangkok

Punti positivi: Close to the airport,Fashion Island Mall, and easy access to the tollways

Punti negativi: No microwave in the room.

Punti positivi: Everything. Good choice for staying out of the city.

Punti negativi: -Nowhere to plug in the bathroom

Punti negativi: Bed is hard, pillows are lumpy. WiFi just for only one device.

Punti positivi: Ample room Space, very friendly staff! There are some restaurants nearby.

Punti negativi: We arrived almost midnight and the reception cannot find our booking even if we presented the booking.com confirmation. I'm not sure if its booking.com's fault or the hotels fault. Then after long waiting time the reception finally gave us a room. Upon reaching the room we found a used and dirty room which was left by another guest. So we have to request for another room which is another 20-30 mins delay. The new room is tolerable but there's a dead lizard on the toilet. Our kids were very tired from the trip and its like almost 1AM our local time. Kids have competition the following morning. So it wasn't quite a good experience. The dead lizard was still under the toilet sink upon checkout,

Punti positivi: There was no enough choice.

Punti negativi: We found a baby snake in our room. Staff was not able to find the snake because eitther he was afraid too or delayed reaction

Punti positivi: Convenient for Fashion Island, though 15 minutes' walk, not 5 as advertised.

Punti negativi: The bed was hard, the pillow likewise.

Punti positivi: Ease of access and good security . Staff were lovely

Punti negativi: Bed way too hard for me but I am a funny sleeper

Punti positivi: The stay was comfortable . The staff were helpful and kind too

Punti negativi: There was no WiFi at the reception and Kitchen.

Punti positivi: The size of rook is too good. In house facility has exceeded my expectation. Rooms and Toilets are super clean. Staff very friendly. Value for money

Punti negativi: The staff could communicate in English. Internet speed could be better

Punti negativi: Sad place in sad location. Do not go.

Punti positivi: Nothing it was awful it had a major flood the first night we only stayed ,1 night instead of 2

Punti negativi: Everything

Punti negativi: They were not prepared for us. Didn't have a record of our payment. Pool was filthy and green

Punti positivi: nothing

Punti negativi: old,dirty,swimmingpool green,bathroom so hot due the noisy compressor, no staff evening and morning!No bedsheets..

Punti positivi: Nothing

Punti negativi: The room, especially the bathroom was dirty. The mirror was dirty with a lot of spots. The open shampoo bottles from the previous guests were still there. The water in the pool was not clean and intransparent. Phone calls with the staff were very complicated and were stopped several times suddenly by the staff members.

Punti positivi: Nice clean room

Punti negativi: A/C engine in the bathroom

Punti positivi: The only member of staff called Ben. Was very helpful

Punti negativi: It wasn't a balcony. It was an enclosed space housing the ac unit

Punti positivi: Lovely guy who was so helpful, good location for airport and Siam water park

Punti positivi: It was VERY clean, the staff was great and attentive and awesome, and the little neighborhood was sweet. Massages were available pretty much whenever and were great!

Punti negativi: The room had no windows, so I was forced to use air on breezy nights (it was upstairs, so a bit muggy still). The exercise room was not functional, the location was also very far from anything (but I knew that---it is not a big negative but I wanted to point it out for others), and do not do laundry there---it came out to $7.50 for a small load. Just an FYI but outrageous. Steam room was also like $10 to run and yoga was 3 nights a week only. (I got sick). The steam room was $10 a use. I feel guilty even mentioning these things because the staff (mainly one guy, Ben) was always so helpful and kind---just awesome---but those were what I sacrificed location for. Overall still a very pleasant experience. Cleanliness matters most to me, and they were excellent! I am not sure how Booking factored the 7.9, I would say 8.3. :)