W Atlanta - Midtown

Well,... It could have been easily better

Punti positivi: I love the interesting and inspiring designs. Beautiful interior and great location in midtown Atlanta.

Punti negativi: The wifi isn't free, The food is way overpriced with 22% service fee, an additional $4 charge for room service, 8% sales tax and 18% gratuity. i ordered a $10 entree which ended up being around $22. The staff isn't that friendly and just seems to be standing around chatting with each other, way too unprofessional. The room was a little dirty and it looks like it never really gets a good deep cleaning or even just a basic surface sanitizing would have been nice. There was food smudges on one of the lamps. Overall, I'm glad I got a discount of Kayak but that price still wasn't worth it.

A+ Location Dirty outdated rooms

Punti positivi: I liked the TRACE restaurant the food was great!!! The location of the W was wonderful restaurants and entertainment was just a walk away.

Punti negativi: The rooms where outdated and dirty had to change rooms because the one I was in had dirty sheets the door panel was falling off and only half the shower spigots worked. The furniture was dingy. The new room was not much better.

Leaky pipe

Punti positivi: There were plenty of elevators to accommodate guests and the location was convenient.

Punti negativi: Loud, leaky pipe kept us awake. We contacted front desk because we saw carpet in hall was wet from it. They obviously ignored us because by morning the carpet in our room was soaked and the hallway carpet was a 15 foot puddle. God knows if was water or waste. Staff made zero effort to make up for negative experience. Valet pickup took 45 minutes because they "forgot" to call in our ticket number. Furniture was chipped, room smelled.

It's just ok

Punti positivi: The location is the best thing. It's within walking distance to almost everything.

Punti negativi: Seemed like there was a charge for everything..WiFi in room wasn't free..there was a mini fridge but it was packed with liquor so couldn't really put anything in it unless you tool all their stuff out. The upchages on roomservice was crazy. No exhaust vent in the bathroom..so whatever happens in the there ..you and whoever is staying in your room will get wind of it..no door to the bathroom except a sliding door that didn't really give privacy

Punti positivi: Staff were really friendly, as well as the valet staff. Good location.

Punti negativi: A couple of the pieces of furniture were worn & ripped. The air in our room was pretty dry & the shower needed a deeper scrub. Paid over $4 for a small bottle of Coke.

Mai più.

Punti positivi: Posizione

Punti negativi: Le pareti sono così sottili che si sente parlare nella hall e nelle camere accanto a voi. È incredibile che era pessima. Di gran lunga il mio peggior esperienza in albergo in vita mia.