Recensioni recenti
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- Positive
- Neutrali
- Negative
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6,8
Punti negativi: we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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9,2
Punti positivi: Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Punti negativi: I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
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8,0
Punti positivi: Car drove well.
Punti negativi: Getting a mid size car that i reserved not a full size!
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2,0
Punti positivi: Drop off off at the airport was very easy
Punti negativi: Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
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2,0
Punti positivi: Nothing
Punti negativi: Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
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10,0
Punti positivi: I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Punti negativi: Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
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8,0
Punti positivi: Customer Service Agents
Punti negativi: Car options/availability
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8,0
Punti negativi: Extra charges on my rental
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9,2
Excellent Value!
Punti positivi: Kayak helped me find the correct car rental company, Enterprise, at the right price!! Thanks again for making my Christmas trip a great one!
Punti negativi: The Ford Fiesta seats are a bit tight.
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5,6
Not the location I requested
Punti negativi: I searched for car rentals to be picked up at Atlanta, GA airport. When booking I was under the impression that’s where my car would be. I was not informed that the car pick up location was not at the airport but a 50 min drive away. It took me over an hour to reach the actual enterprise location, in which I was surprised to find out there is a $250 holding fee in case of damages that was not revealed to me as well. I would prefer if I choose a specific location to pick up a car rental that it only shows me those options.
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3,2
Punti negativi: I got the car for one day and returned it one hour before the agreed time but got charged for two days!!!
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8,0
Punti positivi: Great manager!
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9,2
Punti positivi: Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Punti negativi: I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
recensione fornita da
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10,0
Punti positivi: I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Punti negativi: Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
recensione fornita da
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9,2
Excellent Value!
Punti positivi: Kayak helped me find the correct car rental company, Enterprise, at the right price!! Thanks again for making my Christmas trip a great one!
Punti negativi: The Ford Fiesta seats are a bit tight.
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6,8
Punti negativi: we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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8,0
Punti positivi: Car drove well.
Punti negativi: Getting a mid size car that i reserved not a full size!
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8,0
Punti positivi: Customer Service Agents
Punti negativi: Car options/availability
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8,0
Punti negativi: Extra charges on my rental
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8,0
Punti positivi: Great manager!
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2,0
Punti positivi: Drop off off at the airport was very easy
Punti negativi: Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
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2,0
Punti positivi: Nothing
Punti negativi: Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
recensione fornita da
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5,6
Not the location I requested
Punti negativi: I searched for car rentals to be picked up at Atlanta, GA airport. When booking I was under the impression that’s where my car would be. I was not informed that the car pick up location was not at the airport but a 50 min drive away. It took me over an hour to reach the actual enterprise location, in which I was surprised to find out there is a $250 holding fee in case of damages that was not revealed to me as well. I would prefer if I choose a specific location to pick up a car rental that it only shows me those options.
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3,2
Punti negativi: I got the car for one day and returned it one hour before the agreed time but got charged for two days!!!
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