Recensioni recenti
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4,8
Punti positivi: The vehicle was relatively new.
Punti negativi: They should have been up front with their fees. I got hit with fees that doubled the price of the rental. Never encountered this at Hertz
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8,4
Punti positivi: Yes
Punti negativi: Bigger cars
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8,8
Punti positivi: YES
Punti negativi: The car had error messages that said the car needed maintenance and the audio needed some upgrade. These error messages occurred at the beginning of the rental making me wonder if you all check these cars out.
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10,0
Punti positivi: Staff was amazing. Great car. Excellent value for the budget I was working with.
Punti negativi: Nothing really. It’s was honestly a great experience.
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3,6
Punti positivi: Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.
Punti negativi: Either be an Enterprise or be something else.
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4,8
Punti positivi: We had to wait 30 min for our car to be ready, despite having a reservation.
Punti negativi: We had to pay over $90 just to rent a car for 24 hours - not a great value.
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6,8
Punti negativi: we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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9,2
Punti positivi: Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Punti negativi: I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
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8,0
Punti positivi: Car drove well.
Punti negativi: Getting a mid size car that i reserved not a full size!
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2,0
Punti positivi: Drop off off at the airport was very easy
Punti negativi: Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
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2,0
Punti positivi: Nothing
Punti negativi: Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
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10,0
Punti positivi: I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Punti negativi: Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
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8,8
Punti positivi: YES
Punti negativi: The car had error messages that said the car needed maintenance and the audio needed some upgrade. These error messages occurred at the beginning of the rental making me wonder if you all check these cars out.
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10,0
Punti positivi: Staff was amazing. Great car. Excellent value for the budget I was working with.
Punti negativi: Nothing really. It’s was honestly a great experience.
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9,2
Punti positivi: Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Punti negativi: I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
recensione fornita da
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10,0
Punti positivi: I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Punti negativi: Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
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8,4
Punti positivi: Yes
Punti negativi: Bigger cars
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6,8
Punti negativi: we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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8,0
Punti positivi: Car drove well.
Punti negativi: Getting a mid size car that i reserved not a full size!
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4,8
Punti positivi: The vehicle was relatively new.
Punti negativi: They should have been up front with their fees. I got hit with fees that doubled the price of the rental. Never encountered this at Hertz
recensione fornita da
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3,6
Punti positivi: Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.
Punti negativi: Either be an Enterprise or be something else.
recensione fornita da
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4,8
Punti positivi: We had to wait 30 min for our car to be ready, despite having a reservation.
Punti negativi: We had to pay over $90 just to rent a car for 24 hours - not a great value.
recensione fornita da
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2,0
Punti positivi: Drop off off at the airport was very easy
Punti negativi: Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
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