Hotel a Alcúdia

Punti positivi: La colazione

Punti negativi: La camera, vecchia e in cattivo stato. Però ampia. Probabilmente mai ristrutturata da quando realizzato

Punti positivi: La dispobilità del personale e la nuova stanza. Ci avevano dato una stanza maleodorante, piena di zanzare e molto umida, abbiamo chiesto di essere spostati e ci hanno subito accontentati spostandoci in un altro palazzo. Stanza molto carina tutta un'altra storia.

Punti negativi: Complesso enorme di più palazzi, la prima stanza che ci hanno dato

Punti positivi: l'accoglienza alla reception, il vicino ristorante self service

Punti negativi: la vista dal terrazzo

Punti positivi: Location.

Punti negativi: Room was only cleaned & rubbish removed once in our 4 day stay.

Punti positivi: - Air con in our room was absolutely brilliant (Room 127 @ Mirenva 2). - The modern decor is beautiful and I think all rooms should be upgraded to this standard. - Beds are super comfortable with memory foam toppers. - Cleaners come every 3 days which some people moan about but I think it is just right. However a broom would have been handy to sweep sand up from the floor. - Staff are super hard working and are always busy and attentive (my favourite was Giselle, very sweet girl). - Lots of restaurants and things to do in the area of Alcudia. I would budget for this as you will get fed up of the food in the hotel. - Beautiful location by the mountains, lakes and 15 min walk from the beach. - If you loose your keys a new one is made immediately, if you have maintenance requests, the team come and fix things within the same day. - Lots of pools to choose from with life guards. - Car rental available with loads of free parking spaces in Bellevue. - Blackout curtains in the bedrooms, lovely patios and lockable sliding doors - Very family friendly place with entertainment and amusement park for children, also entertainers by the Leda pool during the day.

Punti negativi: - Very busy restaurant and you are notice even allowed water if you're half board - Lots of complaints overheard from people in Diana and Fedra blocks regarding no air con, bugs and grotty rooms - Huge queues for fresh cooked food at breakfast. - Some areas of the property need fixing up and improving. - Lots of people selling fake goods in the complex and they can be really annoying not to mention it's actually illegal in Majorca, so I dont know why they're allowed to stay there on site. - Dirty toilets by swimming pools, they really need a refurb. - Huge mosquito problem at night, hotel should invest in bug zappers or solutions to help minimise the problem. If you don't take mosquito repellant you will be bitten ALOT. We have never experienced this in Majorca before, it seems to be a massive problem because of the lakes in Alcudia. - There were Very noisy people in our block having parties and shouting between 11pm and 5am and no security around to report this to. Was often kept up listening to people screaming, singing and even having hanky panky! ! - It is a huge complex so lots of walking required (not ideal for people with mobility issues). It is well sign posted though. - Lota of lazy and dirty people who leave plastic cups and rubbish all over the place by the pools, when there are plenty of bins dotted around! - Wifi is expensive and not very good. €5 for 24 hours (1 device) and it was really lagging. - Complex has one exit which is by reception, however we found a shortcut behind Mirenva 1, over a bridge which takes you to the main shop area which saves time.

Punti negativi: Non molto puliti e gestione non molto attenta: hanno dato la stessa stanza ad altre persone, quindi una notte mentre eravamo in stanza, la porta si apre ed entra una famiglia...

Punti positivi: 24h reception available

Punti negativi: Breakfast really boring - 7 days always the same food really narrow list available. I can imagine how hard to servive for 15 days with these type of food

Punti positivi: Weather and the facilities were good

Punti negativi: Some of the bars and restaurants in the surrounding area were close But it was coming to the end of the season

Punti positivi: Excellent location, clean room, the view from the room, lots of free parking around.

Punti negativi: Did not like food at all. Breakfast was standard ok but dinner was worst.

Punti positivi: Non ci è piaciuto nulla.

Punti negativi: Struttura lasciata andare. Il monolocale assegnato era al limite della decenza. Puzza di vecchio e di muffa appena entrati. Dubbia la pulizia. Nel cucinino prese pendenti per cui inutilizzabile vista la poca sicurezza. Sito al piano terra con balcone e finestra su di un giardino interno siamo stati letteralmente assaliti da zanzare ( disinfestazione assente) Bagno con il doccino degli anni 90 che praticamente si è rotto al primo utilizzo . Durante la notte inoltre, verso le 4 inizia l’irrigazione del giardino frontestante la finestra il che causava ancora più zanzare. Davvero un pessimo soggiorno

Punti negativi: La colazione, seppur abbondante, prevedeva materiale di scarsa qualità La struttura è vecchia e tenuta molto male Lo staff fa pagare anche l'asciugacapelli, 5 €/giorno, imbarazzante

Punti positivi: la stanza molto accogliente e con un bel terrazzo. posizione non lontanissima dal mare

Punti negativi: Personale inesistente. La reception a diversi isolati distante, da raggiungere preferibilmente in auto. La puzza della fognatura del bagno rendeva irrespirabile l aria nella stanza.

Punti positivi: I liked the sea view, the availability of a microwave oven, electric stove, dishware and a fridge, and a proximity to various shops and restaurants.

Punti negativi: The shower gel in small packets was provided only on the first day, and then we had to purchase it.

Punti positivi: The all inklusive care was very good and varied

Punti negativi: Although pre-consulted on that we have to check out 13 o'clock, at 12 o'clock we had to go with the 2 little children

Punti positivi: The pool was good.

Punti negativi: A lot of noise from the evening entertainment every night

Punti positivi: quiet and calmness, everything you need you can find around, information and reception services are perfect

Punti negativi: only one entrance

Punti positivi: i would recomend this hotel for familys with young children we were a couple and thought at this time of year it would be couples but it was 99 per cent familys with young children

Punti negativi: i was bitten by mosquitoes which turned infec and i have since been treated with antibiotics for this and the bed bugs couldnt sleep in the bed for scratching

Punti positivi: corrispondeva per un soggiorno molto breve

Punti negativi: troppo grande la struttura

Punti positivi:

Punti negativi: i feel that if you were not on an all inclusive deal that drinks and food were dear with not much variety in your spar shops

Punti positivi: Posizione e spazi interni

Punti positivi: Niente

Punti negativi: Andrebbe ristrutturato lo sconsiglio a tutti gli italiani non e' per I nostri gusti si paga tutto dalla cassaforte all'asciugacapelli pessimo

Punti positivi: Il cibo è ottimo e l'animazione non manca mai!!

Punti negativi: L'aria condizionata non è presente nell'appartamenti,quando invece ce ne sarebbe un grande bisogno!Inoltre spesso la sera si sente cattivo odore proveniente dalle fogne.

Punti negativi: le camere molto calde, poco frequentatop da giovani

Punti positivi: Good location, very nice room and excellent breakfast

Punti negativi: check-in was at 14.00 - a bit to late I think They served leftovers from lunch for dinner :o(

Punti positivi: Staff was super super friendly. Especially at the SPA, so so nice people! Food was excellent. Great facilities, pools and gym, SPA, everything you could ask for a good (bike) holiday.

Punti negativi: Opening hours of pool and gym could have been a bit longer at night but this is really complaining at a high level. Not necessary but could be cool. Maris Room good for the price but a bit "old", would recommend another type of room if looking for a bit more of comfort.

Punti positivi: The property is perfectly placed between two beach side town and near to the old town section of Alcúdia. The rooms have everything you need, and those with balconies are really great for relaxing out on the balcony. The breakfast was the most comprehensive I’ve ever seen at any accommodation. The spa was simply fantastic and impeccably maintained and cleaned!

Punti negativi: Nothing

Punti positivi: Struttura immersa completamente nella natura, cibo buono, Spa molto bella e staff gentile.

Punti negativi: L’hotel si trova accanto ad uno stradone e per arrivare al primo paesino e’ necessaria la macchina.

Punti positivi: Ottimo prezzo, camere accoglienti struttura molto belle. La colazione è fantastica

Punti negativi: Cena a buffet non mi è piaciuta

Punti positivi: Superb facilities. Excellent food. Great staff

Punti negativi: Bit far from town

Punti positivi: I servizi offerti dalla struttura Lo staff molto cordiale La struttura dell'albergo e il parco in cui si trova

Punti negativi: La mancanza di medicamenti per chi ha problemi di salute (forte mal di testa durante il soggiorno

Punti positivi: Great location, comfortable room, excellent food, good staff

Punti negativi: We were in a Maris room which although had a lovely sea view, fronted onto the road which was noisy from early morning. Not unbearable and didn’t bother us too much as we were up early cycling every day

Punti positivi: Cucina ospitalità e ambiente

Punti negativi: Manca illuminazione nelle scale di accesso ai piani superiori

Punti positivi: + big variety of facilities - for kids, for cyclists etc + balcony or little terrace for ground floor + nice and rich buffet (breakfast and dinner) + close to a trip to Cape Formentor etc. + access to al bird watching area

Punti negativi: - standard room size was ok. - it is a bigger club hotel - but quite wide-stretched which makes it actually quite nice.

Punti positivi: Breakfast and dinner was excellent. The people assisting are were excellent. Their energy was contagious. The room I stayed in was of a good side but unfortunate the was a persistent bad smell.

Punti negativi: The smell in the room

Punti positivi: Breakfast was amazing.

Punti negativi: Room was a bit dated

Punti positivi: Fabulous location, great staff, the most wonderful buffet meals (go half board minimum!!!), peaceful, great spa - I could go on......

Punti negativi: If I was being really picky, I would say that the rooms could be due a little upgrade of decor, but in no way did this impact our enjoyment.

Punti positivi: The staff were very friendly and Francoise at the hobby club reception was super helpful.

Punti positivi: The sports facilities were very good and the resort had a nice open feel with lots of greenery. The staff were also very friendly and efficient. Food was consistently of a good quality.

Punti negativi: Shame that the hotel fronts a busy road which spoils the otherwise stunning views and setting. Food could have been a bit more varied. Charging for hire of tennis rackets was a bit petty.

Punti positivi: The hotel was in an amazing setting, beautiful clean pools outdoor, heated pool indoor, tennis, squash, archery , surfing and sailing school, trial dives, excellent buffet food - something that we looked forward to morning and eve, and you would never guess that it catered for many guests - it was very well organised. After dinner you could mingle in the various corners with cosy sofas, meet other guests, play games chat - very welcoming - I would highly recommend it! (stayed with an 8 and 12 year old)

Punti negativi: the front rooms might be noisy as close to the street, which runs infront of the hotel, but this was not noticeable at the sides d back, which overlooked a nature reserve

Punti positivi: I liked the location as it was very relaxing.

Punti negativi: I think there should be more evening entertainment, the group who did it were a mime act and it was a bit boring. It would have been nice to have had a variety of entertainers instead of the same faces each night. The other thing I think would improve the hotel is the non-smoking facilities, the best room with the piano was set aside for smokers, this was a bit disappointing for the majority of us who do not smoke and most of the time the room was empty. This hotel is supposed to be a sporty hotel after all!. I think if the room was reserved for non-smoking adults who would have also liked to have had the opportunity to have a drink with a nice piano player,this would have improved my holiday SMokers area could be outside next to pool table

Punti positivi: Everything - the food,the accommodation,the facilities, the staff, the weather just about everything.

Punti positivi: Stupendo di prima classe, ottima colazione, clienti discretti.

Punti positivi: Ottima posizione e cura dei giardini, la piscina interna con jacuzzi anche se piccola, veramente piacevole. Pochi italiani. Ottimo buffet colazione in stile internazionale. Wireless gratis nelle stanze.

Punti positivi: Excellent food. Beautiful setting. Polite, hard working staff.

Punti negativi: Slightly pricey for 4* hotel

Punti positivi: Giardino curato, molto bello. Struttura sufficente perchè prenotata con ottimo prezzo di booking, se avessimo pagato il prezzo pieno non saremmo rimasti soddisfatti.

Punti negativi: Cucina passabile. Spiaggia molto sporca, senza un minimo di manutenzione. 3 postazioni internet a pagamento di cui una sempre fuori servizio e le altre due utilizzate per ore solo da bambini. In piscina sdraio non a sufficenza per tutti gli ospiti e già tutte occupate fin dal mattino presto.Piscina coperta con jacuzzi non controllata dovrebbe essere una zona dove rilassarsi ma di pomeriggio viene utilizzata da adolescenti per tuffi e schiamazzi. Piscine all'aperto non controllate e super super affollate, nonostante il poco spazio in piscina molti bambini utilizzavano materassini e addirittura canotti.Pulizie camere la minima indispensabile, specchio bagno mai pulito,cambio lenzuola dopo una settimana.

Punti positivi: Colazione FENOMENALE,posizione tranquilla per una vacanza relax e comoda per raggiungere tutte le spiagge più belle e meno rovinate da hotel orrendi.

Punti negativi: Un hotel come questo dovrebbe far cambiare le lenzuola ogni giorno.

Punti positivi: ottimo soggiorno: bella camera e buona cucina.

Punti negativi: La spiaggia piccola e brutta nn all'altezza del resto...

Punti positivi: Stayed 7th to 15th August 7 adults 3 children age 8 to 15. Upgraded to all inclusive. Rooms clean in both Marris and Village, much larger rooms in the Village, sport facilities very good, swimming pools/tennis courts etc. Some very nice beaches near by

Punti negativi: Negatives, staff are mainly curt unsmiling, service poor/especially in the Village dining area, wait a long time to order drinks through a two designated staff who don’t like to be chased. Food in buffet restaurants edible but very average, service in Marris buffet better and the same food. Sunbeds very difficult to get being reserved from 6am, very little space around the pools. Remote spot with no really beach car essential. I holiday with family twice a year for two weeks in April and August and have stayed in a lot more friendly and pleasant places. Would not go back.

Punti positivi: Lovely staff , great food, cocktails could be better but ok very nice pool area and right on the beach really good.

Punti negativi: Rooms are ok entertainment wasn't great I think the kids and family entertainment should be outside and have adult entertainment indoors like it was last year

Punti positivi: lOCATION AND FOOD

Punti negativi: Transportation to the hetel

Punti positivi: Non c'è che dire una splendida struttura con uno staff eccezionale dalla reception fino a tutte le cameriere camerieri e la caposala...sono stati tutti molto gentili e disponibili in tutte le richieste... La consiglio vivamente poi con il mare a un passo è il massimo.

Punti positivi: The room exceeded expectation. Breakfast was great and lunch/dinner had a great variety.

Punti negativi: The glasses for water could be bigger.

Punti positivi: Facilities and location were excellent. Food was good and plentiful at all mealtimes. Access to the sea being so close was great and also a short walk to local shops.

Punti negativi: The most negative comment si that at 11:30pm each night, the bar closed, all lights went out and guests were ushered into the lobby to finish their drinks. We were a group of 8 and none of us had ever experienced this before. Even if they wanted to stop serving, they could have allowed guests to stay in the lounge area. The staff were also quite aggressive about this - there was no gentle approach and a warning, it was literally "you have to leave now". The white wine in the main dining area was on tap and was vile. In the bar and other restaurant it was bottled and much nicer.

Punti positivi: It was amazing hotel exactly what we were looking for. The staff really good. The food was amazing.

Punti negativi: N/A

Punti positivi: Fantastic Staff everywhere, Location as good as the caribbean with a Great Beach,

Punti negativi: Because it was the last week of the season, The selection of food a bit limited, A few tips. in the morning, porridge (quaker oats) in the soup tureen , The cereal needs kellogs corn flakes and real rice crispes and near the toast machine sashes of strawberry and raspberry jam and also the little pots of English marmalade.

Punti positivi: Friendliness of staff. Cleanliness of f hotel

Punti negativi: End of season meant limited food choices and entertainment!

Punti positivi: Clean and very friendly staff

Punti negativi: The indoor pool area

Punti positivi: Great location, nice room, good service

Punti negativi: Out of season, most of the facilities were not open (1 restaurant out of 5, for example, with quite limited variety of food for a 5* hotel) etc. in the spa zone it should be forbidden to be completely naked, we’ve had several cases where guests were using the spa facilities completely naked and this is not controlled at all. Not a very very pleasant picture, honestly

Punti positivi: Great sized rooms, all suites. Good internet, there’s a Nespresso maker 1.50EUR a pod, great rain shower, balcony with lounger and table. Power sockets by the bed, plenty of storage. Great choice of food at meal times. I didn’t visit the spa as i was out cycling most days and there is no issue with having the bicycle in the room. Free parking. Very quiet in the room and although this is a big hotel there wasn’t a sense there were many people around although I was told the hotel was full, I enjoyed that :-). You won’t make a mistake by booking here.

Punti positivi: Piscina e fantástica.

Punti negativi: Qualità/Prezzo

Punti positivi: I loved the children facilities the most. It gave me a few hours of me time

Punti positivi: Staff

Punti negativi: Old rusty Kettle had to be changed twice but managed to get a new one

Punti positivi: Staff were very friendly

Punti negativi: It’s a children’s resort but nothing was working. The playground was being painted. The water park had ice cold water and the indoor pool was small and very deep - not suitable for children. No kids activities.

Punti negativi: Glass door on bedroom toilet would stop me from staying again. Main bar and lounge was a bit utilitarian just a large barn of a place. Lots of storage in room but no drawers for underwear or for all the small things like sunglasses chargers and the like

Punti positivi: Struttura fantastica sotto ogni punto di vista, mangiare ottimo è vario, piscine bellissime, tutto curato nei minimi dettagli.

Punti negativi: Se devo trovare un difetto per un 5 stelle, era la mancanza di un bidet nel bagno, che per noi italiani è fondamentale.

Punti positivi: Stanza molto spaziosa e pulita. Colazione e cena abbondanti e di buona qualità. Posizione eccellente, in pochi minuti di cammino si è al porto che è il centro serale.

Punti positivi: In offerta il rapporto qualità prezzo era buono. Discreta la colazione e buona la climatizzazione della stanza

Punti negativi: Scarsa preparazione e poca cortesia al ricevimento. Stanza moderna ben arredata ma piccola, bagno senza bidet, frigobar vuoto. Nel complesso i servizi e la struttura non sono da 4 stelle.

Punti positivi: Buon rapporto qualità prezzo, buona pulizia giornaliera, camere accoglienti, buona posizione (anche se non fronte mare), cibo nella norma. Buon hotel se siete di passaggio a Port D'alcudia

Punti negativi: Servizio pulizia Ok, ma attenzione alle incrostazioni! Alcuni elementi della struttura erano un po' troppo datati Atmosfera un Po' noiosa e anziana

Punti positivi: Very friendly and helpful staff, great food, we enjoyed a very comfortable Junior Suite, this hotel is in a great location it’s near the shops, restaurants and the beach also only about 20/25 min walk to the old town of Alcúdia.

Punti positivi: La colazione super abbondante é la migliore che abbia mai visto, c'è davvero di tutto. La camera spaziosa e davvero ben arredata

Punti positivi: Very friendly kitchen service staff, full buffet breakfast for whatever you feel like eating, great spot to stay to cycle to and from the flat and mountain cycling routes.

Punti negativi: Breakfast should start earlier for the early cyclists.

Punti positivi: El jefe del restaurante fue muy amable y super simpatico.

Punti negativi: Neded a thicker and better quality of towels for a 4* hotel

Punti positivi: Stayed here for the second time and would do it again. Nice place, good bike room, great location, nice staff, clean room with small fridge. Breakfast excellent. Lot to choose from. No complaints at all.

Punti negativi: Room was a little bit too small.

Punti positivi: Perfecto colazione!

Punti positivi: Breakfast was ok, room was ok, spa was nice

Punti negativi: Receptionist was rude and not helpful, Grilled food was really dry, overcooked

Punti positivi: Have stayed there before and love it, excellent in every way

Punti positivi: Good location, near the sea. Pool. Freindly and helpfull staff, good breakfast, good value for money

Punti negativi: I dont know how this hotel can get 3 stars.Huge mistakes.The hotel definitely need a remodeling! I was tehere only 2nights -sleepless nights.

Punti positivi: The hotel is centrally located in Puerto Alcudia an ideal base for the marina. It is a quiet hotel ideal for relaxing by the pool, good food and clean rooms.

Punti positivi: Service and meals were very good. Plenty of variety, quality & quantity at breakfast and dinner. Our room was well located overlooking the pool.

Punti negativi: We arrived late after all meals had been served. Advised by reception that a cold buffet was available however the selection was poor and meat had been left warm over the bains marie. Not good for salmonella etc. It would have been better if they had not offered any late meal. First impressions may have put us off. But we later experienced the excellent food for the remainder of our stay.

Punti positivi: Honestly we just used the hotel to sleep at and have breakfast, and for that it was more than sufficient, and we were very satisfied with the price and what we got for it. Seemed a nice hotel also for families. Would not recommend it to couples.

Punti negativi: Lack of variety at breakfast buffet

Punti positivi: Location

Punti negativi: Cleaning was good but internet service was not good.

Punti positivi: Location

Punti negativi: Jacuzzi was not function properly only 1 jet working.

Punti positivi: Nice location good facilities

Punti positivi: Ottima posizione, struttura ben tenuta, ampi spazi comuni camera spaziosa e pulita

Punti negativi: Nulla

Punti positivi: We fell in the middle of CV19, so not ideal, good hotel, great food, great staff. Room and facilities were all excellent

Punti negativi: Not a negative, but Regarding CV19 the communication could have been better, maybe a note j Der door or similar saying we could leave room on the mirni g if lockdown

Punti positivi: Accommodation is fantastic this I give 5 stars

Punti negativi: Enjoyed alcudia and the hotel was good, great location, But it was a family hotel and I don't mind that much but kids screaching all day and skating around on scooters all over the hotel corridors were the worst at night, I really didn't like it, but first time here you don't know what to expect, would I stay again probably not, I came for a relaxing holiday but I am afraid it didn't happen my fault for choosing a family hotel I guess

Punti positivi: The terrace with the hot tub was amazing! Many sunny afternoons under the palm trees - a dream come true! Great pools outside and spa area inside Excellent price quality ratio

Punti negativi: Twice the water stopped for about 10 minutes The breakfast is rather expensive (but otherwise very rich)

Punti positivi: The garden is very good and the renowated apartment we staid in was very nice.

Punti negativi: Supermarket in hotel had very little selection of food and offered old bread.

Punti positivi: Our room was very well appointed and in great condition. The large flat screen tv was a plus and kitchen accessories were of good quality and quantity. The hotels facilities are excellent, particularly the indoor pool and fitness room.

Punti negativi: Our room was rear facing and was close to the delivery point for catering trucks etc which arrive early morning. Such a noise irritant was not unexpected when staying in the centre of a reasonably large town, but for other guests who value peace and quiet a pool facing room should be considered.

Punti positivi: location

Punti positivi: We went the second weekend in October so it was fairly quiet and peaceful. Still there was nightly entertainment and all the facilities and services were still open. The apartment was a fairly decent size with a balcony and a good price.

Punti negativi: The double room had two single beds pushed together.

Punti positivi: Very close to the beach as well as shopping and restaurants. Modern and clean.

Punti negativi: Could be noisy at times with lots of children running around in the corridors. If you are not traveling as a young family, I am not so sure that this hotel is appropriate.

Punti positivi: La struttura molto attenta alle esigenze dei bambini, il fatto di avere un supermarket molto fornito nella hall dell'hotel, la zona relax

Punti negativi: la cucina

Punti positivi: La struttura molto attenta ai piccoli ospiti, l'infrastruttura (area relax, piscina dei piccoli, ristorante)

Punti negativi: Menù poco ricco ed orientato alle esigenze di una clientela tedesca.

Punti positivi: The Hotel was clean and the reception area very smart.

Punti negativi: Because we were there in February the hotel caters very much for people on biking holidays these arrive daily and often taking their bikes up in the lifts to store in their rooms. We did not try the restauant but it looked very inviting. The hotel was very good out of season and good value for money rooms cleaned five time a week and all the main areas were cleaned daily.

Punti positivi: Viva Tropic is close to the beach, restaurants, shopping. The hotel is clean and staff is very serviceminded.

Punti negativi: The pool-area is to small compared to the number of guests. The prises in the hotel-supermarket is way to high!!!!

Punti positivi:

Punti negativi: The bar/food service was very slow to the point were we waited 30 mins for a drink and then decided to cancel and go out around the town

Punti positivi: Fun activities for children, nice poolarea and friendly staff

Punti negativi:

Punti positivi: The fact that the hotel is a aparthotel, enabling us to cook some food on our own. Moreover, the hotel is close to the city center

Punti negativi:

Punti positivi: Tutto ok

Punti negativi: La musica fino a mezzanotte e poi le voci provenienti dal nostro e da altri hotel. Troppo rumore tutto insieme e dal quinto piano sembrava amplificato...

Punti positivi: Cleaning staff, nice and polite and always helpfull.

Punti negativi: Poor kitchen equipment in the apartment. Loud sorounding area full of noisy and drunk brits.

Punti positivi: Maria the receptionist was awesome would do anything for you.

Punti positivi: Varia e abbondante la colazione, grande la piscina, anche se molto affollata. Molto gentile e professionale il personale alla reception e al ristorante. Ben fatti gli spettacoli serali

Punti negativi: Camere poco accoglienti, arredate in maniera triste e anonima. Pulizia approssimativa con personale invadente, presente in camera anche alle nove di mattina incurante di chi stava ancora dormendo. Edificio architettonicamente sgradevole come del resto la maggior parte degli hotel ad Alcudia

Punti positivi: l'appartamento grande e confortevole e i servizi

Punti negativi: la posizione non proprio vicino al centro di Alcudia (porto)

Punti positivi: Really nice hotel, beds comfortable and rooms clean Food was really good too

Punti negativi: Not enough sockets in room

Punti positivi: Great location, friendly staff

Punti negativi: One of the lifts was broken for the duration of our stay. Very busy hotel with only one lift was causing inconvenience to many customers.

Punti positivi: A pochi passi dal mare

Punti negativi: La stanza non era pulitissima Non c'è il bidet

Punti positivi: it was 7 min walk to the beach.

Punti negativi: it's a very small apartment with a very basic kitchenette. It's very noisy at night with the tourists drinking and being very rowdy. The beds are all single and put together to make a double. There is no cleaner on a Sunday. The swimming pool is tiny and you really can't swim in it.

Punti positivi: good breakfast, nice location - close to the beach, restaurants and shops. Very helpfull staff, clean room

Punti negativi: if you are looking for a quiet evening, do not book a room with a view on swimming pool as it is loud untill midnight (disco, karaoke etc)

Punti positivi: La colazione ed il ristorante in generale erano fantastici. Il plus è che si poteva mangiare anche su tavoli all'estreno a bordo piscina. Il personale è stato veramente gentile e disponibile per ogni esigenza.

Punti negativi: In realtà è stato tutto perfetto, forse come ulteriore comodità lascerei anche lo stretto necessario per spazzare le stanze in autonomia visto che tornando dal mare portavamo la sabbia ovunque :-)

Punti positivi: Mi è piaciuto il mangiare

Punti positivi: The family apartments were well laid out and spacious.the shower was great with outstanding pressure and unlimited hot water.the staff were great .the breakfast was good value .i would definitly reccommend this hotel

Punti negativi: as we were at the end of the season the resort was closing down ,and the only dissapointment was the entertainment that was not as advertized.the acts listed each day did not turn up and due to not many people staying there at the time i think this was down to the hotel cancelling them.when we asked were they were we were told they would be there later just to keep you in the bar spending but they never showed

Punti positivi: The staff on reception were friendly and helpful. The room was better than expected.

Punti positivi: location was exelent staff were very helpfull studio we had was quite large and well equippet we would recommend sol de alcudia to anyone.

Punti positivi: Value for money

Punti positivi: It was very clean, with cleaners coming to do the room a number of times during our stay. The staff were very friendly and there was always good entertainment on during the evenings.

Punti negativi: Two minor complaints were the food seemed a little too expensive for what it was and that smoking was allowed everywhere around the poolside, this could be remidied by making some areas non smoking and having designated smoking areas.

Punti positivi: La posizione, vicina al mare e ai divertimenti del centro.

Punti negativi: 1 Solo ed esclusivamente per clienti inglesi (cibo, animazione, lingua). Le animatrici parlano solo inglese e neanche lo spagnolo! 2 Odore nauseante nelle camere (probabilmente dovuto al continuo cucinare di cibi per inglesi) 3 Staff scortese 4 La piscina e tutte le aree comuni sono prese d' assalto da inglesi maleducati e incivili (in piscina bisogna fare il bagno facendo attenzione a non essere colpiti da oggetti che vengono continuamente lanciati da parte a parte, e non solo da bambini!).

Punti positivi: Close to restaurants, pubs, discos, souvenir shops and beach. Nice staff.

Punti negativi: "Communist hotel architecture", small and crowded swimming pool, noisy surroundings.

Punti positivi: The hostal has a very good location. It has all we needed shower and a bed for a valuable price.

Punti negativi: The AC was not working and our balcony lock was broken.

Punti positivi: posizione eccezionale in pieno centro, camera al 3 piano senza ascensore con gradini impegnativi

Punti positivi: Posizione

Punti negativi: Struttura da ristrutturare all’interno Bagno piccolo Lavandino quasi inesistente Condizionatore no funzionante

Punti positivi: The views

Punti negativi: The fact that we paid and upgraded to a deluxe room with sea view, only to find the room not as pictured, two single beds when picture had a double bed, shower in ensuite was so small you could hardly move without turning shower off, and hot water in shower kept going hot then cold, no hooks or shelves in bathroom to hand anything or place your toiletries, room only cleaned 3 out of a 7 day stay, very small wardrobe. Patio door to balcony didn't lock and made so much noise opening and closing. The room itself was quite small with only a double drawer bedside cabinet each side of the beds. When questioned the room was informed they are not like the photos. Wouldn't like to see a standard room. And as we paid 479€ plus taxes for a 7 night stay with no mini fridge in a place where no food is offered felt a bit robbed. Have booked a hotel room with sea views, pool and breakfast included for 7 nights next year for only 383€, will not be using hostel vista alegre again. Staff were pleasant.

Punti negativi: condizionatore rotto Letti con stecche rotte Bagno puzzolente e piccolo

Punti positivi: It was a single good price and meet my needs.

Punti negativi: Shower toilet on same floor, in room, sea veiw but for the price it was good

Punti positivi: Posizione Strategica

Punti negativi: Servizi con spazi risicati, siamo abituati ad avere bagni più comodi .

Punti positivi: Location, Price, Easy Parking, bathroom, cleanliness, room view. We really enjoyed it. It was relaxed and quiet area also. Great spot to chill and enjoy a holiday. Check-in so easy along with checkout. It can be self check-in checkout if you wish as reception is not 24h.

Punti negativi: The beds were uncomfortable and could be better. Mattress did not fit the bed. Some warmer bed sheets

Punti positivi: La posizione

Punti negativi: La struttura non ha alcun servizio. In camera non troverete nulla! Ne bagnoschiuma di cortesia, ne asciugacapelli, non ci sono abat-jour, letto scomodissimo per non parlare di tutte le doghe che ha perso in 4 notti! Era sufficiente sedercisi per farle cadere. Camera indecente, pulizia che lascia a desiderare. Eppure si fanno pagare bene!!!! Le ragazze delle pulizie sono a casa il lunedì e il giovedì per cui in questi due giorni nessuno pulisce la stanza, nessuno le rimpiazza. La reception fa orari ridicoli 10-14 e 16-20 e il mercoledì è chiusa tutto il giorno. Se arrivi quando è chiusa (come è successo a noi) ti trovi la chiave della camera appesa a una bacheca con scritto il tuo nome sopra, per cui chiunque ha l'accesso alla tua camera nel frattempo. La signora alla reception poco disponibile. Non lo consiglierei a nessuno.

Punti positivi: Location view from balcony

Punti negativi: No staff

Punti positivi: La posizione non è male (sul lungomare vicinissima al porto),

Punti negativi: Struttura squallida e decadente... le foto non corrispondono alle camere che ci sono state date nonostante avessimo prenotato delle stanza deluxe... ma la differenza non esiste... sarebbe tutto da rinnovare.

Punti positivi: The location was nice as you had a cute view of the port. Might get a bit loud from the restaurants below the hostal. Pretty clean and with a big balcony + AC that saved us from the heat at night.

Punti negativi: No one at the reception. Wish we knew more about perks like the discount to a nearby restaurant that we found out by chance from the owner of the restaurant while taking a coffee. The beds were not so comfy, but overall an okay stay.

Punti positivi: Clean, comfortable and spacious rooms, great toddler/ kids pool and good entertainment each evening. Decent breakfast/ dinner buffet with lots of choice.

Punti negativi: Far from airport costing EUR 80 taxi ride and hotel didnt offer pickup/ drop off service and may be due to off season. Lack of transport around hotel like regular buses from what I saw.

Punti positivi: Pulizia, cortesia del personale

Punti negativi: Un po’ distante dal centro. Ristorante di media qualità.

Punti positivi: Excellent hotel! The rooms were good and cleaned everyday, with daily towel change. Food was really nice with a different daily selection for dinner and lots of options for breakfast and lunch and an excellent selection of drinks for adults and kids. The staff was just amazing, great hospitality, kind and helpful to our big group of 13, which we really appreciated! Special thanks to them all! Good entertainment for the kids and adults throughout the day. Definitely recommended and we’ll be back for sure! :)

Punti positivi: tutto

Punti negativi: niente

Punti positivi: The perfect staying!!! Located in the center of the town close to all the shops and restaurants, and 7 min walk from the beach. We booked the studio room and we got an apartment with living room and 1 bedroom for the same price because it was available. The room was incredible, everything looked new and very clean. really comfortable bed, nice balcony, big bathroom, and well equipped kitchen with all you need for cooking. The hotel staff were kind, friendly and helpful, especially Miguel from the reception which helped us with everything we needed ! All of the hotel facilities were great: really big pool with slide for kids, nice gym, soccer/ basketball court, nice shows at evenings, broadcasts of soccer games and more. Breakfast was tasty and satisfying (eggs, fruits, vegetables, cheese, ham, yogurt, pancakes, churos, bread, smoothies and more) Wifi worked excellent. The hotel offers bikes/motorbikes rental in a good price. We really enjoyed our staying even though the hotel was more suitable for families. Really recommended!!!

Punti negativi: Our room was pretty far from the elevators.

Punti positivi: great activities for kids. Fantastic animation team-keep kids occupied!

Punti negativi: crowded. noisy. if the room faces pool/stage super loud until 22:00.

Punti positivi: Ottimo il buffet sia a colazione che a cena. Strepitosa la gentilezza dello staff, dalla Direttrice all'ultimo degli addetti alle pulizie. Un encomio ai cuochi, al personale del ristorante gentilissimo ed efficientissimo, alla reception poliglotta, sempre cordialissima e prodiga di consigli turistici.

Punti negativi: I dispenser della marmellata a colazione, veramente poco affidabili e parecchio fragili... Nessun'altra critica, bravissimi!

Punti positivi: Staff simpatico , posizione , colazione e buffet ottimo

Punti negativi: Confort letto

Punti positivi: Kids pool. Buffet. Some of the free entertainment. Bathroom was good.

Punti negativi: The room did not get cleaned very well. The toilets near reception were broken and dirty one of the nights. Shop was expensive but alternatives around the corner.

Punti positivi: Staff very good and frendly

Punti negativi: Bar servis a bit slow

Punti positivi: Playground for children was pretty good

Punti negativi: We didn't have room service for 2 days in a raw. The full service in this hotel should be better for 4 stars hotel. They re-new towels 2 times per week. Have you ever seen it in 4 stars hotel? Baby cot and baby chair is for additional costs

Punti positivi: CHILDRENS SLIDE AREA AND THE ENTERTAINMENT FOR CHILDREN, WAITER SERVICE VERY FRIENDLY

Punti negativi: OUTSIDE MY ROOM BIG TREE COULD NOT SEE ENTERTAINMENT OF AN EVENING WHEN I COULD NOT GO OUT DUE TO CHILD. PAID FOR THE VIEW 10.00 EURO PER NIGHT

Punti positivi: La cortesia e la disponibilità del personale dell' albergo

Punti positivi: Helpfull stuff at reception, nice territory,. nice view from the room on channels, many tools for kitchen in theh room - even blender and toaster

Punti negativi: No hairdrier in the room, a lot of children in the pool, water stuck in the bathroom, a safe should be paid for additionally and it had a key that we shall keep with us, very bad wi-fi - almost no at all

Punti positivi: The food served was great for buffet style food. I usually hate hotel buffets but here it was well manned the food was fresh and kept fresh and the hotel staff were very efficient.

Punti negativi: Only thing I would say is a lack of 'secure' kids club ie the kids were free to come and go with only one organised day per week. Not that I would consider dumping my kid with carers all week but it would have been nice to book a massage for an hour knowing the kids were safe.

Punti positivi: Excellent for children. Nice hotel with good location.

Punti positivi: The hotel is well suited for children, with excellent swimming pools, playground and kids club facilities

Punti negativi: Yes, I found the cleanliness of the room was not up to standard.

Punti positivi: The cleanliness of the hotel ,, the staff very helpful and polite.

Punti negativi: No,,, the hotel was excellent

Punti positivi: Facilities for children very good

Punti negativi: Swimming pools too cold. This was reflected by the lack of people using them. Also TV in room not working. I reported it 5 times over 3 days before it was finally fixed. I don't go on holidays to watch TV however when you have 2 small children with you and it's raining outside you need a TV. Also the furniture in the room could do with being updated - table chipped.

Punti positivi: very spacious and relaxed.

Punti negativi: nothing at all

Punti positivi: Exceelnt facilities for children, lovely pools, great kids club, good entertainment at night

Punti negativi: Apartments did not have good cooking facilities, no kettle, only two ring cooker, not great variety of dishes, did not provide dishcloths to clean tables, and they werent cleaned by housekeeping either!!!

Punti positivi: Everything.

Punti negativi:

Punti positivi: Smooth check in. Free Parking in street just next to hotel which was great. Restaurants had amazing breakfast and dinner with very good variety. Saba in restaurant was very knowledgeable and always willing to help. View from balcony was nice

Punti negativi: Rooms were smaller than we expected. Pool is small but reasonable size. We asked them to extend our checkout and after lot of pushing only got 1 hour for 1 room(we had two rooms booked). You have to pay for water at buffet which is annoying. No tea /coffee facilities in room

Punti positivi: Room was perfect. Staff was very friendly! Love the place. We loved entertainments in the evening.

Punti negativi: No free drinks ( water, juice, coffee, alcohol)at the dinner time, when you have half board.

Punti positivi: Great breakfast and dinner Clean room Superb slippers ( really, haven't seen better :) ) A balcony and a great view from it of the top floor

Punti negativi: Room was quite modern but at some moments looked cheap: for example door to toilet couldn't be fully closed; door to shower can't be opened of towel on the floor I can't say air conditioning was very noisy but enough to make sensitive persons take some time to fall sleep

Punti positivi: Very good varied breakfast. Polite staff. Location excellent.

Punti positivi: The bed was very comfortable

Punti negativi: The room was very small, no drawers for clothes no hanging space for long dresses, for a 4star hotel no tea or coffee facilities in room ,food was catered more for the Germans, the music at the pool on occasions was very loud. Not what you want for a relaxing holiday

Punti positivi: Lo staff, la ristorazione

Punti negativi: Nulla

Punti positivi: Cordialità

Punti negativi: Non si parla italiano

Punti positivi: The pool. The staff. The food. Tge location. And value for money.

Punti negativi: The bedroom was a little small. The night time entertainment wasn't great. The patio doors on the balcony could be more soundproofed for nightime noise from the street below.

Punti negativi: L'hotel era "cani ammessi" peccato che vengono ammessi solo cani di piccole dimensioni e questo non è evidenziato da nessuna parte

Punti positivi: The hotel is very clean and tidy, staff is extremely helpful especially one cleaning lady on the 5th floor. Breakfast was good. Location is good, close to shops, restaurants and seaside. Nice pool area with lots of confy sunbeds.

Punti negativi: We did not like that the bathroom is not separated, basicly in the bedroom

Punti positivi: All the staffs were kind, helpful, willing to help us at any time. Closed to the beautiful beach and the room was also clean.

Punti negativi: We did not like the noise from the next Hotel and the bars around. We stayed a total of 7 nights, sadly we could not relax either sleep well at the beginning of the staying at the hotel. Please be aware of the law in Palma that anyone can be loud till 00:00. Of course, we all an event or party, it never ended at 00:00. But luckily, we had a chance to change our room towards the main entrance, and we luckily could not hear any noise. The staffs tried their best to help us too.

Punti positivi: Great value for money Great location - so close to the beach! Staff always friendly and accommodating

Punti negativi: Chicken on grill often undercooked at dinner!!!! Did not have any nice coffee Pool very cold

Punti positivi: very nice hotel, friedly staff. I think the best was jacuzi and sauna taht we could use any time and lovely evnings preformance. Food was good and I liked everything.

Punti negativi: I think the tv was a bit too small and wasnt too many english chanels.

Punti positivi: During my stay at the hotel I liked the staff, which was very helpful and friendly, the choice of food in the restaurant during breakfasts and dinners, besides this hotel is located very convenient and not far from the sea. At the same time it is not far from the shopping streets.

Punti negativi: bathroom was dirty - toilet seat had to be changed due to its condition (dirty)

Punti positivi: The staff is great and you feel like you're in Germany..which is quite a funny feeling in Mallorca! Also, the opportunity to have a shower even in the late afternoon on the day you check out is very appreciated.

Punti negativi: Breakfast is huge but is very low quality

Punti positivi: great value for money; wide range of food for breakfast

Punti negativi: noisy rooms because of thin walls

Punti positivi: this is the second time there for a weekend break and both times were excellent

Punti negativi: no

Punti positivi: The beach was at walking distance, the breakfast and buffet dinner were ok.

Punti negativi: The room I had was old and the bathroom very smelly. The sink and shower were rusty (!!).So overall the room was ok, but not very cosy. Thin walls! Keep in mind that although JS Sol de Alcudia was quite quiet, the hotel next door was noisy and had a show eery night that ended at midnight (no chance of getting any sleep until the show had ended). The buffet dinner included in half board was ok but did not include any drinks, not even water (which was 1,90€)!

Punti positivi: the solarium, peaceful and quiet

Punti negativi: some trays in the food hall would be an idea save walking up and down to get breakfast juice coffee etc

Punti positivi: the staff, the pool and fairly close to the beach.

Punti negativi: not that clean

Punti positivi: We were looking for three days of peace and relaxation and nightlife available. We found all these things

Punti negativi: Breakfast excellent but would choose not to have half board as the evening meal not so good

Punti positivi: Hotel con piscina, ottima colazione, personale disponibile e gentile. A due passi dalla spiaggia. Camera pulita e confortevole

Punti positivi: Loved the comfort & cleanliness of the room. We had a suite which was great for space. The staff are simply amazing! Very friendly & nothing is too much trouble for them. Special shout outs to Yvette, Marcus & Yolanda but they were all fantastic! The location is great with only a few minutes walk to the centre of town or to the beach. Breakfast is laid out buffet style for the cold meats cheeses etc then you order hot food - eggs etc. We didn’t use the restaurant on a night preferring to go into the town centre bars & restaurants. We did order off the pool snack menu which was good but they put mustard mayo in everything & the cheese on the pizza is weird. The pool area is great. The hotel provide towels & you can take these to the beach if you wish. The spa is lovely & a good facility to have if you get a bad weather day.

Punti negativi: No inside bar area only the pool bar. No dressing table area with a mirror to sit at with sockets for hair straighteners to do hair & make-up Mini bar / fridge too high up to reach comfortably No where to dry wet costumes in the room. A clothes airer on the balcony would be good. Limited choice of hot food at breakfast - some English breakfast sausages would be a good addition

Punti positivi: Food and drink were excellent and high quality. The staff were wonderful and extremely helpful! The hotel and the facilities are of a very high standard. Would definitely return again and recommend to others!

Punti positivi: We enjoyed the breakfast. The room was very quiet so we had a good nights sleep. There was plenty of space everywhere and the staff were lovely. We realise it is late in the season but that was what we really enjoyed.

Punti negativi: We enjoyed the music round the pool and sitting areas but it did become a little repetitive, could do with more choice.

Punti positivi: Excellent location, clean, modern and well deserving of it’s 5 stars. Staff were attentive and gave excellent service. Breakfast was fantastic.

Punti negativi: Parking at 20 euros per day might be considered high when there is plenty on street free parking available.

Punti positivi: The room was fantastic and the bed very comfortable. Nice breakfast choice and great staff

Punti negativi: I think the Airco was turned off for winter, which is still 24c

Punti positivi: Location food staff facilities cleanliness

Punti negativi: Nothing

Punti positivi: Cordialità’ del personale

Punti negativi: Bagno: open space e con spazio ridotto. Mancanza bidet.

Punti positivi: Gentilezza del personale tutti giovanni e molto disponibile veramente un bel gruppo. Struttura nuovo e molto bella . Colazione perfetta e una bella piscina.

Punti negativi: La biancheria del letto era sintetico e faceva sudare un sacco .

Punti positivi: The stuff was really friendly and the hotel was really clean!

Punti negativi: The charges for everything, like late check out, parking and etc

Punti positivi: Staff molto disponibile, cortese e sempre sorridente Posizione dell'albergo rispetto alle spiagge Vicinanza a molti ristoranti, bar e locali Disponibilità e venire incontro ad esigenze particolari per cibi e bevande Foto realistiche della struttura e delle stanze

Punti positivi: Friendly reception staff and cleaners. Relaxing pool area. Clean and homely. The option of smoking. Upgraded to apartment at no extra cost (end of season)

Punti negativi: Gym and sauna not open in the morning :(

Punti positivi: The relaxed and undisturbed atmosphere while at the same time being in the heart of the port area, adjacent to Marina, Shops, and great choice of Restaurants. The staff were excellent and most helpful, and the facilities were adequate for our needs. Also close to Old Town.

Punti negativi: No. Would perhaps, like some 'in-house' light musical entertainment on an odd evening, like piano and vocalist, but appreciate the need to get the right balance so as not to spoil the quite and relaxing atmosphere. note:, My guest review below would reflect an overall closer to a 9

Punti negativi: Corridors very tired, studio apartment not very well equipped, towels worn and threadbare would not rate as a 4star

Punti positivi: Ottimo lo staff, l'unico appunto riguarda la posizione che non è Alcudia ma il porto di Alcudia e la differenza non è poca.

Punti positivi: Stanze molto grandi e ben illuminate. Ottima accoglienza all'ingresso. Ottimo rapporto qualità/prezzo. Simpatica la piscina.

Punti positivi: We've visited Mallorca in the end of June 2010. Location of the hotel is excellent, 100 meters from the Port d'Alcudia beach, shopping and entertainment just 50 meters away. Very friendly staff, especially on reception. Cozy and stylish room with large balcony.

Punti negativi: None, except that deposit box was for extra charge (usually included in the room price in 4* hotels).

Punti positivi: Lounging by the pool, enjoying the jacuzzi and the 100 yard walk to the beech and shops!

Punti negativi: nope

Punti positivi: I liked the quietness of the hotel and the staff were ok.

Punti negativi: Room could have been cleaner and there was no toilet paper in our room and also a dirty ashstray was in our room when we arrived.

Punti positivi: Nice and spacious room, very close to the beach.

Punti negativi: The indications to arrive to the hotel (taken from the link put in the website of booking) pointed to a wrong street

Punti positivi: Staff accepted my refusal of a studio room politely & updgraded to apartment.

Punti negativi: The studio rooms do not have beds. 2 single sofas!

Punti positivi: The staff on reception were efficient when I telephoned to ask for directions to the hotel.

Punti negativi: The room was dirty, in particular the bathroom. The flow of water coming out of the taps in the basin was ridiculously inadequate. The furnishings were generally shabby.

Punti positivi: Nonostante avessi prenotato uno studio mi hanno collocato per la stessa tariffa in un appartamento molto più grande, per cui ho apprezzato maggiormente le caratteristiche della struttura che è nel complesso molto valida . La posizione del Ferrer è perfetta perchè è vicinissima alla spiaggia di Puerto de Alcudia ed è nella zona un pò più "in" del paese, lontano dagli albergoni da turismo di massa e a mezzo km dagli imbarchi per menorca.

Punti negativi: Se possibile, scegliere una stanza che dia sul lato piscina, perchè l'altro lato si affaccia su una via molto trafficata.

Punti positivi: The staff and facilities available for children

Punti negativi: The clientele the hotel attracts, lack of smoking areas as a non smoker laying by the pool with people smoking close by was annoying

Punti positivi: Hotel's restaurant (Jupiter building) exceeded our expectations - both meal selection and cleanliness.

Punti negativi: Sinks in the bathroom didn't work properly. Room cleaning could be better.

Punti positivi: Plenty to do for children ,free WiFi around every where .

Punti negativi: Nothing

Punti positivi: It is definitely a place for family with kids!!!

Punti negativi: That i only stayed 3 days and not longer!!

Punti negativi: I thought this would be a nice family hotel. Instead I found it to be out of date and a bit dirty. It didn't feel like a hotel. The lobby didn't have couches, just fast-food style tables and chairs. The food was mostly junk food with unlimited sodas and sweets. This place actually felt much more like a carnival or fair. The lobby smelled of harsh cleaners. The elevators were shaky. The rooms once again were really out of date and more like a motel room 10 years ago. My child thought the pools were great of course. Note that the large slides you see in the pictures are at a different location across the street. Overall we were unhappy and left early. We were penalized by paying an additional night's stay. Also what I didn't like is there were no cancellations once you booked even if you canceled 48-72 hours in advance unlike all the other hotels we stayed at across Europe.

Punti positivi: Entertainment good rooms not as advertised charged over the going rate at time of visit. No option to select gold band service despite higher than average cost.

Punti negativi: Two tier system blue and gold service which we were never given any information.Daughter had stuff stolen day one as did other guests security an issue that needs addressing .Food average

Punti positivi: Great location,

Punti negativi: Rooms could be bigger

Punti positivi: Plenty of activities to do with children and adults

Punti negativi: Nothing

Punti positivi: Struttura monto accogliente, personale molto cordiale, soprattutto Stefano, che ci ha accolti nella nostra lingua madre e ci ha spiegato bene tutto. Gli animatori sono simpatici e mai invasivi. Abbiamo trascorso un ottima vacanza con tutta la famiglia.

Punti positivi: The meals were amazing The lovely man who checked us in was fantastic super helpful so friendly I can’t remember his name but he checked us in at around 3:00/4:00am Monday 5th August He has family in Perth Australia please let him know he was very helpful and we 100% would return

Punti positivi: La cortesia del personale e la disponibilità a venire incontro alle esigenze del cliente.

Punti negativi: L'estremo caos del ristorante presso l'hotel Jupiter sia a pranzo che a cena, e l'orario della cena troppo presto,già alle 20.30 i camerieri iniziavano a sgombrare i tavoli per la colazione del giorno dopo.

Punti positivi: friendy staff, cleanlliness and variety of foods.

Punti negativi: swimming pools being closed a lot of the time for various reasons.

Punti positivi: We asked for 3 rooms and we got them all next to each other which was a bonus. There was a good choice of food, maybe it could have been a bit hotter. The entertainment was pretty good for spain. There was plenty of organized activities if you wanted them.

Punti negativi: We found the hotel really noisy especially at night. They could do with more staff quitening people as they enter the hotel late at night.

Punti positivi: All services available

Punti negativi:

Punti positivi: the food and location

Punti negativi: the entertainment venue at night

Punti positivi: facilities, enthusiastic staffs, excellent food .

Punti negativi: The reception staff need to help customers bit more that just directing us to someone else.Basic questions about the town were not entertained.

Punti positivi: Big hotel with big food buffets & big balconies. We were really happy with everything. It's located like 2mins from the beach and busstop. The food was amazing and nothing left to wish for (we had lunch & dinner). They had a luggage storage room for the day of departure or predefined late-checkout rates. The view from the balcony (to the landside) was just amazing with mountains and everything (so, nothing lost if you don't get sea view)

Punti negativi: Would have appreaciated a room option including breakfast only (halfboard is not needed by everyone)

Punti positivi: Good breakfast - lots of choice.

Punti negativi: There was only one plug socket in the room which was up high by the TV, nothing near the mirror. We was only half board and was told off for having a glass of water as this was only for the all inclusive, I could understand if I was taking wine or beer but it was just water. We come out to do the Ironman event every year and the other hotel put on a early Ironman full breakfast but when we asked they did not have a clue the event was going on or that we needed to eat a good breakfast beforehand. We were just supplied with some banana's and cake.

Punti positivi: The breakfast was good and the location perfect. Staff very helpful. Room was fine.

Punti negativi: Dinner - very bland and not very enticing. Jam was give as an accompiant with the cheese! Room could have been cleaned better. Shower by end of week was still sandy from out trips from the beach. Wifi was terrible. I cannot believe that a hotel nowadays limits access to an hour per day. plus it was hit and miss if you could log on. They had problems with the lifts.

Punti positivi: - Il personale della ristorazione e del bar

Punti negativi: - complicanze col pagamento in reception causa errore del personale - doccia in vasca scomoda e senza pressione

Punti positivi: Das Essen war oke, personal auch

Punti negativi: Reception, communication

Punti positivi: The cleaning staff. The location-in the center.

Punti negativi: The food at restaurant, to much pork and “english inspired foods” The room had old standard and it was very bad isolated room, u could hear the guest in the other room. The elevator didn’t work properly, we had to use the “hotel- staff elevator”.

Punti positivi: It was wonderfull the time what i spend in this hotel with my daughter. The staff in the reception it was really nice and helpfully. The hotel manager it was amazing. The room is specaly cleaned. Lovely and beutyfull place is. On the next if i traveling again defenetly i gonna be choose this hotel :)

Punti positivi: Il prezzo nel complesso vantaggioso trattandosi di mezza pensione, la cortesia e disponibilità dello staff dell'Hotel, la vicinanza dal mare (200 metri, lo si raggiunge attraversando la strada), possibilità di noleggiare la macchina tramite l'hotel ad un prezzo abbastanza ragionevole. Consigliato solo se accettate quando riportato tra le note negative...

Punti negativi: Scarsa pulizia, stanza piccola, bagno improponibile, lenzuola maleodoranti. Si mangia solo cibo adatto a tedeschi ed inglesi... uno schifo quindi... Non aspettatevi pesce, pasta, nulla di tutto questo carne 24h a pranzo, cena e pure a colazione... dato che a colazione la gente mangiava salsicce con fagioli... roba da matti... Presenza italiani 0, tutti stranieri, abbastanza maleducati tra l'altro (sentito gente ruttare a tavola)... evidentemente sono abituati a standard diversi dai nostri. Fino a mezzanotte non si dorme per il macello che fanno sotto nell'area ricreativa dell'hotel con musica e spettacoli e dove dalla mattina alla sera i tedeschi stanno seduti a bere birra.

Punti positivi: Food excellent, good choice. Rooms clean and tidy and helpful staff.

Punti negativi: The only downside was the small lifts.

Punti positivi: The hotel is not bad but the food is horrible and with half-board you are not allowed to drink even the glass of water during your meal!!! as well as you are not aloowed to bring your drinks. So tell me who is eating his meal without drinking anything at all?

Punti positivi: The presentation, choice and standard of the food was excellent.The staff were very friendly and helpful.The entertainment was good, family entertainment

Punti negativi: The size of the lifts are not appropriate

Punti positivi: location & hotells staff. lokacja i obsuga hotelowa.

Punti negativi: -

Punti positivi: Excellent entertainment for children

Punti negativi: il menù troppo internazionale

Punti positivi: Food was good, great selection. Close to beach

Punti negativi: Small Pool, shower in room was tiny

Punti positivi: the food was lovely

Punti negativi: noisy guests no security that we saw

Punti positivi: Excellent location, near the beach

Punti negativi:

Punti positivi: Clean & friendly staff.....

Punti negativi: Out of date hotel, due to size of rooms, comfort level, none. No where to sit down, had to ask to change to a larger room, because the room was to small & TV was old (14") with not enough English channel`s.......Food was ok, but could approach with a more modern approach by cooking fresh eggs and omelettes in front of clients, etc.

Punti positivi: Ladys at the reception were great. Also the staff of the restaurant were friendly. Location was good, nearby the beach, bus stop and restaurants. Breakfast was very good!

Punti negativi: Housekeeping shoud be better in 4 stars hotel. Housemaids didn't clean the floors daily so there was lots of sand and hair everywhere. Also the sheets was changed only one time in six days. Aircondition wasn't very efficient.

Punti positivi: Great staff, great food, great location

Punti negativi: Internet was not available in our room

Punti positivi: Servizio doccia dopo il check out

Punti positivi: Nice room, helpful staff, good breakfast

Punti negativi: The seaside (seaview) rooms are very noisy as there is a show every day in the bar directly below the balconies. So we baby I suggest to book a non-seaview room. As the hotel is directly on the beach it doesn’t make much difference. The staff was really helpful when we requested the change.

Punti positivi: Hotel per accogliere clienti inglesi tedeschi soprattutto per quanto riguarda la ristorazione. Ottima pulizia servizi e gentilezza dello staff.

Punti negativi: Camerieri a parte il responsabile di Sala non erano per niente amichevoli.

Punti positivi: The pool.

Punti positivi: La struttura è accogliente. le canere sono belle. Ottima colazione

Punti positivi: hotel was OK staff a bit miserable.

Punti negativi: Very poor value for money disappointed with booking.com lots of people we spoke to had booked a package that included flights, transfers and evening meal for less than we paid for the rooms. We also paid extra for a superior room but our friends stayed in a standard room that was identical couldn't see why we paid extra for the same room.

Punti positivi: La posizione è ottima in una città pretamente per famigliari. La colazione un pò scarsa, più adatta per inglesi (nazionalità che dominava l'albergo). La cenà abbastanza buona ma non sono comprese bevande, neanche l'acqua.

Punti negativi: Molto deludente la pulizia. In un soggiorno di 8 giorni ci hanno cambiato le lenzola solo 1 volta, su nostra richiesta. Il bagno veniva pulito supeficalmente. Un paio di volte abbiamo anche trovato scarafaggi nel corridoio. Troppo caro per quello che offre.

Punti positivi: La colazione molto buona e il bar della piscina prezzi ottimi

Punti negativi: Telo piscina a pagamento....

Punti positivi: Good breakfast, nice location close to the beach

Punti negativi: For a longer stay the breakfast should have more variety. The cleaning of the rooms could be better.

Punti positivi: very clean hotel,food was very good in quality and variety.

Punti negativi: mainly location

Punti positivi: stayed here 15 times now in 7 years and it has to be the food,staff and facilities

Punti negativi:

Punti positivi: Excellent food and drinks. Nice view from apartment. Close to the shops. Good apartment.

Punti negativi: Very dirty water in the pool. No elevator. Very slow checking in process ... so slow (receptionists). Short show, after that bar was closed, but we wanted to enjoy drinks. I paid for printing 4 flight tickets ... first time in Mallorca ...

Punti positivi: la piscina, meravigliosa

Punti negativi: l’angolo cottura: del tutto inutile. le piastre sono un vecchio modello e cucinare da soli è impossibile. A parte la piscina (che offrono tante altre strutture) non saprei distinguerlo per eccellenza: è stato come soggiornare in una semplice camera d’albergo quando invece abbiamo pagato (e neanche poco) per un appartamento con cucina.

Punti negativi: If you like crowds, noise and dirty pool water, this is a place for you. This is a very big complex with hundreds of guests. The pools are crowded, the pool chairs always occupied, unless you get up early in the morning and drop your towels town, which is what most people seem to be doing. The hotel is located in a very touristy part of Alcudia. The bay water is very warm but also stinky and dirty, partly thanks to the boats parked around and emptying their grey water tanks into the bay. I understand the convenience of all inclusive deals for families, its nice to get the break from cooking and cleaning, but to me, this was not worth it. I am glad we only stayed one night.

Punti positivi: I was in Ibiza about to take a ferry to Mallorca and I needed a hotel to stay in that very evening with about 5 hours notice before I arrived there at about 11pm! I was trying to find a hotel in Alcudia with a 24hr reception. The site said it did but I called up to double check. Claudia answered my call. She was very friendly and put my mind at ease. I got to the hotel late after a long day. Claudia was there, still happy and smiling for my arrival. I’ve stayed in many hotels around the world and the staff definitely make or break the place. Claudia was very helpful, and I got checked in and off to bed. The room was bigger than I expected and very good for the price I paid. In the morning I took breakfast and this was much better once again than expected. I paid three times the price for room and breakfast in another hotel recently and got a third of the quality that I had here. I was early before breakfast officially started. Hassan the chef still had a big smile and made some eggs happily. There was a great selection too and he helped out before things were officially meant to start. My point is that these two people were fantastic ambassadors for this hotel. I rarely leave a long comment and I could go on but I’ll definitely come back when I’m not so rushed (I had to get another ferry to menorca)

Punti negativi: All good

Punti positivi: Room was spacious

Punti negativi: It was not clean, towels were not changed except when you ask it or leave them on the floor. The pool was dirty, people would leave their towels over night on sun beds so it was not possible to find the place next to the pool. Staff was not polite, except the people in the restaurant

Punti positivi: It was only a 5 min walk to the beach

Punti negativi: Where to start. Wi-Fi was horrible, staff were rude and not helpful. Aircon was terrible. We had it on full time and our daughters room only got down to 28 degrees. The buffets were expensive and extremely noisy and not relaxing. The pool area was ok. But the baby pool had no stimulation for kids and had no shade. Pools were over crowded and there is a rule that you can't bagged sunlounges but everyone did and there was never anywhere to sit with our child. I have a child so I enjoyed some of the entertainment but I would really feel for someone who didn't have kids who stayed there. It was so noisy, kids running around everywhere and appeared like no control. Buffett food was overpriced for what it was.

Punti positivi: Dinner great quality and variety. Breakfast can be improved with nuts and seeds. Could also be organic good.

Punti negativi: Gap between door and floor to the corridor. Heard every step, sound and noice.

Punti positivi: Bellissima stanza, staff cordiale, ottima colazione a buffet. Situato in zona vicina al centro pieno di ristorantini e negozi, con parcheggio gratuito sulla strada disponibile nelle vicinanze

Punti positivi: The garden hotel apartment are a good value for money. Staff was extremely good and friendly. Food had variety. Facilities are nice and kept clean at all times. Very nice location close to beach.

Punti negativi: Kids related activities. Not a lot to do, during weekday the kids activity schedule kept on changing and nothing was done as per plan. Weekends were better.

Punti positivi: Clean functional room.

Punti negativi: No air conditioning and no kettle.

Punti positivi: The hotel was clean, so were the rooms, the cleaning service was very good. We didn't have breakfast, but the dinner was excellent (except raw fish fillet), the hotel was close enough to the see, but not by the beach as advertised - main road has to be crossed to reach the beach. There is a nice play area for children at the back

Punti negativi: Extra payment for everything, including safe (which was advertised as included) and it wasn't big enought to fit 13" laptop, so useless. My request for baby cot was confirmed via email, but when we arrived it was not prepared and we were asked to pay for it extra also (I refused and didn't pay at the end). The indoor swimming pool was too cold, the jacuzzi didn't work and the water in it was yellow.

Punti positivi: We enjoyed our stay very much, and generally we were pleased with the hotel and its staff and facilities.

Punti negativi: There is a r-u-l-e set by the hotel that says that blankets must NOT be put on chairs before they are to be used (in order to prevent "pre-booking"). However, this rule was not followed by the hotel guests, and the hotel did nothing to prevent this, and thus obsoleting their own rule. Quite meaningless....

Punti positivi: Good value for money. Efficient staff. Good breakfast. Excellent location.

Punti negativi: Uncomfortable beds

Punti positivi: Quiet surroundings , esy shopping, good restauants

Punti negativi: charges for wireless internetr

Punti positivi: Very impressed by the helpfulness and efficiency of the lady on the front desk.

Punti negativi: Some extra lighting in the main room would have been helpful - over the table.

Punti positivi: handy for everything, could usually find a parking place, apartment really good with comfortable beds

Punti negativi: lack of utensils in kitchen - not even a sharp knife or a kettle, sauna was rarely switched on, website promised a hairdryer in every room but there wasnt one

Punti positivi: Staff molto professionale.Buffet di cena buono nel rapporto qualita/prezzo.Anch qui complimento al personale.

Punti positivi: I liked the facilities. The rooms were clean and the area well kept.

Punti negativi: Poor information about the sourrounding area; the staff knew a lot about the hotel but when it came to questions about restaurants and excursions, they lacked information and didn't bother to help. The pool area was very noisy - too much music at all times during the day from the entertainment area - not necessary.

Punti positivi: Going out

Punti negativi: the room was pretty dirty,lots of mosquito's

Punti positivi: Very close to the beach and to the facilities at Alcudia Port.

Punti negativi:

Punti positivi: The helpfulness of the reception staff and the size of the apartment.

Punti negativi: The 'gym' was extremely disappointing. I think that calling it a gym is false advertising as the selection of equipment was minimal.

Punti positivi: Good, adequate apartement for our needs.

Punti negativi: No

Punti positivi: Sijainti hyvä, rannalla, rauhallinen.

Punti negativi: Family hotel, this should be highlighted in hotel web pages. Also EVERY evening these was ”show” on the pool area starting at 9pm until 10-10.30 pm. Level of shows was very poor so you HAD to stand the noise. This is NOT the choice if you participate Ironman races!!!

Punti positivi: The food was excellent. Entertainment was very good. Staff were always friendly.

Punti negativi: Lift to room...too small and grotty. No aircon in small lift. Rooms dated but very clean and spacious.

Punti positivi: Posizione ottima! Personale disponibile e super efficiente! Pulizia! Colazione ricca e x tutti i gusti!!

Punti positivi: Location close to beach. Airco worked fine. Although we did not book any meals, we added one day all-inclusive and the meals were good in variety and quality

Punti negativi: The pool and pool area were too small for the amount of guests. Pool was very shallow and full of small children. No sun bed unless you would put your towel early morning (which everybody did). The studio was very basic and had no real facilities to prepare food (only one big frying pan). The hotel is clearly designed to take all inclusive and otherwise over priced.

Punti positivi: Posizione pulizia cordialità staff

Punti positivi: This has always been one of my favourite hotels in Alcudia, we have stayed many times, and keep coming back. it has an excellent location for the beach and town bars and restaurants, staff are always very friendly and keen to help.

Punti negativi: nothing

Punti positivi: Everything. Place, room, staff, food, entertainers...

Punti positivi: Location. staff very helpfull. Hotel clean. Good selection of food in restaurant

Punti negativi: Restaurant very chaotic at times you had to time when to eat or get trampled by young kids running around

Punti negativi: The a/c would only work when the sliding door was secured. That would have been great if the door actually locked. Made the nights a bit warmer than preferred. Also, the toilet leaked.

Punti positivi: From the hotel, nothing. I could not imagine to find a very old hotel for this price

Punti negativi: Room

Punti positivi: Good location, nice beach and friendly staff

Punti negativi: Hotel needs refurbishment.

Punti positivi: Very convenient for families with children, excellent beach, sea, nature, food, nice service

Punti positivi: This is a very well run child friendly hotel. It's friendly with very good standard food and is right on the beach. Take your own kettle and iron and you will have a great time.

Punti negativi: The immediate area surrounding the hotel is a bit 'touristy' but not too bad

Punti positivi: L'hotel e' direttamente sulla spiaggia ed e' inserito in una zona con molti negozi, servizi e divertimenti. Il buffet e' di buon livello e molto vario. I piatti includono anche specialita' locali. Possibilita' di parcheggio libero nelle immediate vicinanze.

Punti negativi: Nella mezza pensione le bevande ai pasti non sono incluse. Conviene allora scegliere la formula all inclusive, che non costa molto di piu'.

Punti positivi: Staff very helpfull. Good service. Good food. Wunderfull location. Super value for the money.

Punti negativi: The room needs to come "up to date".

Punti positivi: Organizzazione

Punti positivi: nice hotel, very clean, very good breakfast buffet, excellent location.

Punti positivi: I liked the beach, the sourroundings, buffet and rooms.

Punti negativi: It is a rather crowded area in the high season.

Punti positivi: The breakfast buffet is good and very relaxing when you sit outside. Price/quality is this hotel very okay!

Punti negativi: Room was not very clean (hair in the bathroom). Not very attractive area to have an evening walk. You need a car to go to the centre (Port d'Alcudia).

Punti positivi: Accomodation was excellent, best aparthotel we have stayed in, pool complex was very good and hotel was very close to the beach.

Punti negativi:

Punti positivi: La cucina molto variata e di ottima qualità come il servizio da parte del personale molto gentile e cordiale.

Punti negativi: Vi erano cattivi odori all'esterno dovuti alle piogge insistenti che causavano la fuoriuscita di liquami di fogna. Problema non causato dall'hotel ma dalle ifrastrutture cittadine carenti in tal senso.

Punti positivi: we enjoyed the swimming pool and the closeness of the beach. Also near KFC

Punti negativi:

Punti positivi: The facilities for Children is excellent. The staff were so helpful, the restaurant food was very good. Access to the beach was perfect. Great appartments.

Punti negativi: We originally had an apartment in block 6 which is completly seperate to the hotel and apartments are not as clean and modern as other blocks. It was also very noisy as apartments are on the main road. However, after complaining to reception, we were moved to much better apartment the following day, staff were very helpful.

Punti positivi: Service and the food. The mattress

Punti positivi: Struttura bellissima, pulita, personale gentile e disponibile, colazione e cena a buffet per tutti i gusti, cibo di qualità. Piscina grande e lettini comodissimi. Struttura silenziosa, ci si rilassa davvero. Ottima posizione, noi abbiamo girato facilmente tutta la zona nord-est dell’isola. Ogni sera uno spettacolo diverso al jazz club! La Junior suite favolosa, con jacuzzi. Rapporto qualità prezzo senza paragoni! Ci tornerei di nuovo altre mille volte!!!

Punti positivi: The staff, the food

Punti positivi: How clean and spacious it was. The bathroom with superb shower and water pressure. Shampoo, conditioner, body wash & lotion. Lovely towels. The staff The entertainment The breakfast Being a solo traveller and made to feel welcome

Punti negativi: Very cold swimming pools a hotel of this calibre they should be heated and much warmer The food at dinner I struggled to eat as everything was peppered or seasoned both meat and vegetables so not to my taste. Plenty of choice and others were eating plenty of the food. The price as a solo traveller

Punti positivi: The staff were terrific. The food was very good. The location was excellent. The bike shop we rented bikes from was on site.

Punti negativi: Room was quite small. Night time entertainment was noisy.

Punti positivi: Cibo,struttura,personale accogliente

Punti negativi: Nulla

Punti positivi: It was very interesting to watch the hotel as a living ecosystem. All the staff were very helpful and kind, but Aleksandra was the best. Breakfast and dinner were plentiful and very tasty. It was really close to the beach and the pool was also nice place to relax. I recommend renting a car in Mallorca - by car the transfer from the airport is very fast and parking was easy in the public car park not far from the hotel.

Punti positivi: - Buffet del cibo ottimo e veramente molto variato - ottima posizione a 100m dalla spiaggia - personale eccezionale. Gentile, disponibile e mai sopra le righe. Il vero valore aggiunto dell'hotel - l'attenzione riservata al cliente

Punti positivi: Ottime le persone dello staff, dalla reception ai camerieri. Costante attenzione alle esigenze degli ospiti. Colazione a buffet ottima e molto ricca anche la cena, con vastissima scelta di pietanze che coprono gusti ed esigenze di chiunque. Struttura nuova e molto curata.

Punti negativi: Lieve umidità percepita in camera nonostante ottima climatizzazione. Sicuramente dovuta al clima dell’isola e non alla struttura.

Punti positivi: the hotel was clean and the pool was also well kept. In terms of location it was where i wanted to be, close to the beach and restaurants. I found it to be good value for money.

Punti negativi: the bar service was a bit slow and often we had to approach them to be served. I would have also welcomed nightly entertainment even if it was a disco with a dj, rather than a laptop with a mix of 80's and 90's songs.

Punti positivi: Ottimo soggiorno, avevamo una camera appena rinnovata con bellissimo bagno moderno. cucina internazionale abbastanza varia. il punto forte sono la posizione, la struttura e la gentilezza e competenza dell staff. assolutamente consigliato!

Punti positivi: Nice room. Nice balcony. Guiet. Not far from the beach. Very helpful staff

Punti negativi: Bed not very comfortable. Hard! Little variation on the breakfast buffet.

Punti positivi: Great location, common areas were clean and inviting.

Punti negativi: Room was very small, had a discusting odour, and there was a very loud noise from the bathroom when other clients flushed their toilets. I think the drainage/sewage pipes ran down the wall adjacent to my bathroom - unacceptable - this room should be a storage room not a bedroom and sleeping was impossible.

Punti positivi: Fairly priced and well positioned for the things that Alcudia has to offer. Breakfast was value for money.

Punti negativi: Crazy golf is a crazy price!

Punti positivi: Substantial breakfasts. Quiet room. Cleanliness. Access to wildlife reserve Albufera. A nice balcony. Pleasant poolside.

Punti negativi: The hotel suited me perfectly.

Punti positivi: Very pleasant hotel. Staff friendly, food lovely.

Punti negativi: No bad points about this hotel

Punti positivi: Una buona struttura, nonostante le notevole presenze di clienti e la vicinanza di negozi e ristoranti vari non era per nulla rumoroso. Colazione con vasta sceta per utti i gusti.

Punti negativi: Unico aspetto negativo è la mancanza di ascensori adeguati al numero di presenze, al mattino dopo la colazione si doveva far la fila per risalire in camera (l'ascensore porta solo 4 persone per volta)

Punti positivi: All the staff we encountered were very friendly and helpfull. The breakfast buffet was excellent, for a 3 star hotel I really don't think you could expect any more!

Punti negativi: We would have preferred a double bed rather than 2 singles pushed together.

Punti positivi: Accomodation was very good. Variety and quality of food was good. Everything was very clean.

Punti negativi: Having to share a table with other guests at mealtimes. There was a weighing scales available for guests who wished to weigh their luggage before going to the Airport, but there was a charge of one Euro for each case/bag.

Punti positivi: good service, good value for money

Punti negativi: sunbeds were taken fast in the morning

Punti positivi:

Punti negativi: the busy road that kept me up all night

Punti positivi: Location was in nice quiet area, beautiful views over Alcudia Bay, however not true what hotel description says - it is not 1km from the town, it is but probably by air, walking distance is 3km (40mins normal walking speed)

Punti negativi: Hotel is very outdated, hotel room with aged furniture and uncomfortable bed and no extra pillow, no coffee/tea in the room, no kettle in the room - when I asked reception if we can get one she directed me to third party company to hire the kettle for extra charge which I found for 4 star hotel unacceptable. Breakfast was sometimes very weird - offering pizza bread, onion rings or chips, asparagus, spinach - for breakfast??? Scrambled eggs were sometimes good and sometimes overfilled with milk :( depending on who was preparing the breakfast, no vegetable options - only tomatoes, no salami at all. Hotel was clean but we could smell very often vinegar during cleaning in the hallways Ants in the bathroom Free hotel Shuttle bus wasn't a bus but a van bringing you to actual Port and not to the town, operating only 4x daily with last one coming back to the hotel at 5pm - very inconvenient

Punti positivi: everything you could ask for with stunning views over the bay

Punti negativi: No tea or coffee in the bedroom

Punti positivi: Staff was very nice and helpful. Food was good, mainly breakfast was very complete; dinner was bufett with a large choice of cold and hot dishes. The hotel is very well localized away from noise and confusion of Alcudia. It has a small beach, with a few chairs (chaise longues), very handy and quiet. Super...

Punti negativi: Wifi sometimes did not work properly. Some problems to get the english channels on TV.

Punti positivi: Location, staff

Punti negativi: Housekeeping

Punti negativi: location of our room, bed quality,

Punti positivi: Everything

Punti negativi: While the food choices were good, the standard of cooking fell below our expectations and there was no facility to cook to order. The drinks offering was good value.

Punti positivi: La posizione tranquilla, la camera rimodernata spaziosa il giusto e con una bella doccia e la vista mare. La struttura un po datata nelle aree comuni è ben tenuta. Buona anche la spa con piscina interna e la palestra che ci hanno salvato in un giorno di pioggia

Punti negativi: I sapori e varietà dei piatti proposti nei pasti

Punti positivi: Posizione top, struttura vecchiotta ma ancora adeguata

Punti negativi: Buffet della cena normalissimo, non bisogna aspettarsi nulla anzi...

Punti positivi: Colazione molto soddisfacente e variegata, pulizia degli ambienti

Punti negativi: Il caffè

Punti positivi: very good friendly staff, everyday clean room vey good spa, calmnes and full relax

Punti negativi: nothing

Punti positivi: Excellent facilities, very helpful staff

Punti positivi: We had all inclusive. Food was good with reasonable variation and always with a large varity (something for everyone). As usual the wine offered is no good, even if the rosé not was too bad. Bear was cold and good though! Excellent location with fantastic sea view from many rooms. The samll beah just outside the hotell is occupied from early mornings to late evenings. Also the sun beds at the hotel pools are occupied all day - seems as many "reserve" the sun beds before breakfast...Generally servive was ood and personell was reasonable pleasant (for an all-inclusive hotell).

Punti negativi: No

Punti positivi: Buon rapporto qualità prezzo, buona posizione, sul mare, bella struttura, camera un Po piccola ma accogliete, bella vista . Nel complesso consiglio questo hotel come riferimento per poter visitare la parte nord est dell'isola.

Punti negativi: Una stella alla mezza pensione, qualità mediocre, la camera non ha il frigobar .

Punti positivi: Very quiet location of the hotel and seaview from the room. Also the hotel is not very large so we really enjoyed our stay. The hotel has also a parking for cars. The rooms are well equipped, beds are very comfortable. Just a reception hall is not very modern but it´s just a detail. I would really recommend this hotel to anyone.

Punti negativi: Dinner buffet is nothing special - just a lot of eatable food.

Punti positivi: I liked the spa

Punti positivi: La qualità del cibo e la spa

Punti positivi: Location

Punti negativi: Unintereseted staff, did not give any service at all. Reminded us how bad service could be in Spain before. The hotel has great potenial with new staff. Breakfast was ok. Dinner was realy horrible. We dined twice and went into Alcudia after that.

Punti positivi: On arrival at the hotel the first thing you notice is how spotless the place is - staff are friendly and polite and helpful , the rooms are spacious and well presented and modern , the food is excellent with great choices each morning and evening , the facilities brilliant although if you use a gym you may find this one a little lacking in equipment, evening entertainment varied with many tribute acts and the bar area is pleasant and upto date with a great choice of drinks - I wouldn’t hesitate to recommend the hotel or return again

Punti negativi: The WiFi is poor and needs sorting single is weak around the building and in this day and age no reason for poor WiFi

Punti positivi: Low speed WiFi

Punti negativi: Food wasn't as good as expected

Punti positivi: Hotel grande ,spazioso ,molto pulito ,con molti spazi per il relax,attrezzature per la palestra,arredamento moderno e di design e con buffet ricco e di qualità Camera grande e con discreto terrazzo Personale gentile e preparato

Punti positivi: Albergo assolutamente conforme alla presentazione e personale attentissimo. La pulizia delle camere è perfetta. Nulla da eccepire. La scelta dei cibi a colazione e cena è varia, consentendo di soddisfare anche i bambini più esigenti e capricciosi.

Punti positivi: Mia esperienza a metà giugno al Grupotel Maritimo: Un albergo 4 stelle (vere) a due passi a piedi dal mare di Platja de Muro, pulitissima e turchese e non lontana da Ca’n Picafort. Questo è un punto forte dell’hotel. Spiagge di media larghezza però lunghissime e pulite dal comune di Alcúdia e sempre gradevolmente ventilate. Il comune mette a disposizione ombrellone e 1 lettino e cassaforte 6,50€ sono 13€ per 2 persone. Venditori ambulanti passano spesso ma non sono insistenti, se non li guardi o chiami passano e basta. Alla sera spettacoli al Puerto de Alcúdia. In rapporto al prezzo (La mia mezza pensione bevande cena escluse in offerta a circa 80 euro giorno) ci valeva tutto. Tutte le camere dal mio lato avevano un balconcino, la mia con un piccolo extra era al 5 piano aveva vista mare laterale ma stupenda. Struttura moderna, 2 piscine e ampi spazi comuni. Colazione e Buffet per tutti i gusti, vegetariani inclusi, serate a tema (barbecue, cucina di Maiorca) oltre alle pietanze “normali” con pesce e carne e una scelta di dolci eccezionale (fanno un pan di Spagna leggero come una nuvola). Super servizio al tavolo di Jose e Isidoro. A pranzo ho trovato ottime e abbondanti insalate (chicken salad e tuna salad) o panini da Smith’s nella stradina per scendere a mare dove sono simpaticissimi. È l’unico che fa un buon espresso italiano. Con 7-12 euro si pranza. Se no ci sono i supermercati. Poi di fronte all’albergo c’è una grande farmacia e la fermata del bus. Con poco più del costo del taxi dall’aeroporto ho noleggiato una Fiat 500, così ho potuto anche girare, e vicino all’albergo si trova sempre parcheggio gratis facilmente. Ospiti per lo più tedeschi inglesi russi e francesi, coppie giovani, qualche famiglia con bambino, qualche anziano, qualche single ma tutti in generale molto educati e tranquilli. Settimana stupenda. Da tornare sicuramente.

Punti negativi: Non molto di negativo. Solo che non c’è il bidet e il Wi-Fi è così così.

Punti positivi: Great food, location and spa with whirlpool, sauna and turkish bath Rooms spacious and great beds Excellent service

Punti positivi: Tutto bene tranne che non una parola di italiano la televisione solo tedesco spagnolo inglese non un canale televisivo italiano anche se avvisati alla reception non ascoltando

Punti negativi: Comportamento reception

Punti positivi: Servizio preciso e gentilezza dello staff. Ottima la posizione dell'albergo per andare in spiaggia. Buona la qualità del buffet di colazione e cena. Unica pecca i posti a sedere durante i pasti erano assegnati e sempre gli stessi per tutta la durata del soggiorno. Gropotel é una buona catena che garantisce un servizio di qualità.

Punti positivi: It was good. Best food in the area. Best staff too.

Punti negativi: It's ok.

Punti positivi: Very good value. Breakfast and dinner had plenty of choice and certainly more than just a normal buffet. Rooms tidy and clean. Great location. Free parking available just outside

Punti negativi: Nothing

Punti positivi: Location is great. Great variety of food for breakfast and dinner options. Clean and practical rooms. Very attentive staff, Hotel’s Manager is the best!

Punti positivi: We really enjoyed the excellent food on half board basis it was excellent value. Staff at all levels were courteous and helpfull. We really felt this hotel greated us and treated us as their guests from the moment we arrived and we will definitely return perhaps next year.

Punti negativi: The hotel is definetely not a 4 star establishment and it merely compares to 3 stars hotels in Majorca or anywhere else in the world. During my stay I encountered the worse customer service I have been across in all my life. Rooms are really small and most of them face a very busy & noisy road. The wifi did not cover my room and anyway to use it the hotels charges 3 euros per hour. Breakfast is poor.

Punti positivi: it was fine.nothing more sorry

Punti negativi: didn't like the location, small sun terraces and set tables for breakfast and dinner.

Punti positivi: Well, I like the staff, service, food, cleanliness of my room-everytime it was perfect..and I must say this hotel surprised me a lot. I didn not expect nothing special, but they make you feel special.

Punti negativi: only one disadvantage is the location - not on the beach...

Punti positivi: The buffet has a good selection, the staff are very accomodating. The location to shops and bars and public transportation is convenient

Punti negativi: The website is misleading about the distance to the beach. The walls of the rooms are paper thin - I heard my neighbor coughing and snoring all night. The beds are also hard as a rock - we did not sleep well any night and had backaches.

Punti positivi: service from staff

Punti negativi:

Punti positivi: It would be difficult to single out anything in particular as almost everything was exceptional.

Punti negativi: Checking out was a problem as the hotel did not have a record of our bill. I was able to convince them that we had not already paid and to show them a copy of my confirmation details from yourselves. They took my credit card details and said they will charge it accordingly; but this is not really acceptable as I have no way of knowing if they will charge the correct amount.

Punti positivi: We got a room with sea view and it was super nice!

Punti negativi: Staff at the bar was unfriendly. Wanted to charge me 2,5€ for a cup of hot water that I needed to take my health infusion. Also at the restaurant no one told us that we had to pay the drinks at the moment as they couldn’t charge the room and we got chased by a waitress to collect the payment.

Punti positivi: I liked how the cleaning was done. Thanks for cleaning staff.

Punti negativi: It’s looks like old hotel( I mean all customers was older).

Punti positivi: La posizione è bellissima

Punti negativi: E' la prima volta che mi sento dire che la domenica non fanno pulizie nella camera

Punti positivi: La colazione super, la posizione sul mare vicina al centro abitato, la piscina interna, la pulizia degli ambienti

Punti negativi: La mancanza di calore della reception (ne buongiorno ne buonasera e manco un sorriso per sbaglio)

Punti positivi: Clean and tidy

Punti negativi: Was in a very quiet location with only one restaurant around

Punti positivi: Colazione,pulizia,letti

Punti negativi: Bagno piccolino

Punti positivi: Camera spaziosa con una vista mozzafiato, buffet un po’ mensa, ma costa veramente poco...

Punti negativi: Nel complesso mi è piaciuto tutto

Punti positivi: Camera bella, spaziosa e pulitissima Bar ben organizzato Piscina bella

Punti negativi: Staff praticamente inesistente. La domenica non ci hanno pulito la camera. Consiglio vivamente di prenotare il soggiorno con colazione inclusa perché nei dintorni non c’è nulla!

Punti positivi: Ottimo hotel per chi desidera un relax assoluto, anche se non mancano luoghi e momenti di svago. La struttura è molto pulita e grande, con 2 piscine e un bar sempre operativo, nel quale è possibile bere cocktail e mangiare (paella buonissima). Con la mezza pensione, abbiamo usufruito anche di colazione e cena a buffet, con tantissima varietà di cibi freschi e buona qualità. Intorno all'hotel si riesce a trovare facilmente parcheggio gratuito. Struttura assolutamente consigliata!

Punti positivi: Views and location of hotel lovely

Punti negativi: A child at 8 is classed as an adult and charged adult prices for foid, but a child aged 11 is not allowed in the inside pool, a child has to cross a road to use a pool, not very clever and rediculous to charge adult prices from age 8. Bathroom smell was disgusting and my son could not sleep in his bed next to the bathroom, had to sleep with us. No food for children, did not cater for children.

Punti positivi: The location is great. It’s really quiet with amazing sea views and close to Alcudia old town.

Punti negativi: It’s quite dated.

Punti positivi: Seaview was amazing, rooms were clean.

Punti negativi: Breakfast was quite poor, coffee was awful. There was no soap in the bathroom.