Hotel a Albany

Punti positivi: Le camere, il personale, la posizione

Punti negativi: Per il prezzo pagato, la colazione potrebbe essere migliore.

Punti positivi: The service was outstanding and the bed was so comfortable.

Punti negativi: Everything was good

Punti positivi: Clean! Quiet! Around so many food options! My tv didn’t work in my room but that wasn’t a huge issue for me. The bed was comfortable and the staff were very nice! I plan to stay here again if I need to for work!

Punti positivi: The staff was very friendly helpful, and the waffles were on point!

Punti negativi: I thought the price was a little high.

Punti positivi: It was beautiful !!!!!

Punti negativi: No bacon at breakfast

Punti negativi: Excellent employees, very nice. Great place to stay. Clean & comfortable....

Punti positivi: This hotel was in a nice place close to a lot of food places and the mall is in walking distance. Very clean staff was also very helpful.

Punti positivi: Breakfast

Punti positivi: Everything was great

Punti negativi: Nothing at all

Punti positivi: It was a very good hotel the room was great and the view. Very friendly staff will stay again

Punti positivi: The staff, very clean room, the bed/pillows was comfortable and there was no bad odor upon entering facility.

Punti positivi: It was a comfortable stay, although we weren't in the room much.

Punti negativi: The size of the room for the price was considerably small.

Punti negativi: Disappointed that my bank account has 3 different rates on hold from the same place

Punti positivi: the breakfast was good

Punti positivi: Everything!

Punti negativi: Everything was great!

Punti positivi: I like the cleanliness, the comfy bed, and the convient location.

Punti negativi: Checkout time and the noisy neighbors.

Punti positivi: It was clean and very nice! I very much enjoyed my stay

Punti negativi: Everything was great.

Punti positivi: I liked the very stylish look and design of decor, very nice! The beds were very comfortable. The parking was sufficient. They handled the elevator hiccup with a great sense of urgency!

Punti negativi: I thought the hotel was overpriced, when booking, but I'm overall very glad I booked! The only bad thing was that the elevator stalled and we were stuck for a moment...we called for help and they were able to get the doors open from the outside!

Punti positivi: The most comfortable beds, clean facilities and rooms, excellent location!

Punti positivi: The hotel was very clean staff friendly and breakfast was very good!

Punti negativi: A little pricey

Punti positivi: Very clean

Punti positivi: I liked the location

Punti negativi: About 7:30am the next morning I received a call on the hotel telephone and the man stated that he was the front desk and needed to collect my information again because the computer crashed so I give my information again and it turned out to be fraud.

Punti positivi: The customer service Staff was excellent very accommodating they allowed us to check in early so that I can get ready for my uncle’s funeral

Punti negativi: Staff was excellent very accommodating they allowed us to check in early so that I can get ready for my uncle’s funeral

Punti positivi: Il personale era eccellente e cordiale

Punti positivi: Nonostante fosse completamente prenotato e molto affollato pazzo per la presentazione dell'Università dall'altra parte della strada, il personale dell'hotel era estremamente cordiale. Ci tornerei.

Punti negativi: Unica cosa che non mi è piaciuta di questo hotel non è stata la vicinanza di ristoranti e attrazioni fuori l'hotel. Abbiamo dovuto guidare ovunque siamo andati.

Punti negativi: Assignment of handicap room through third party should never be allowed.

Punti positivi: The room was big and spacious and I liked that it had a coffee maker refrigerator and microwave. Although WiFi was free I really didn’t need it with my plan.

Punti negativi: With the cost per night, it would be nice to include a free breakfast

Punti positivi: The staff were excellent, very friendly, and helpful. Our rooms were clean and comfortable.

Punti negativi: One of our trash cans had trash from the previous guest, but that was not a big deal to us.

Punti positivi: Everyone that work there from check in, housekeeping, the people serving during our dinner for our family convention had excellent customer service..Hilton Garden is the best hotel we've been to for our family conventions ..

Punti negativi: No

Punti positivi: Was accessible to everything, I came for a wedding for my brother. It was literally 1 minute from the church and 3 mins from the reception.

Punti negativi: Nothing

Punti positivi: The staff was very nice and welcoming

Punti negativi: Nothing

Punti positivi: The staff and breakfast were amazing

Punti negativi: The booking site says indoor and out door heated pool and jacuzzi there was only ONE pool it was OUTDOOR it was COLD no heated services NO jacuzzi and the outdoor pool was FILTHY and full of bugs!

Punti positivi: loved the idea of food cooked to order and the bar in the Hilton garden.. didn't have to leave and the bartender was great explaining and giving advice on the food.. the wings and ribs were great! thx

Punti negativi: i seen one price... made the reservation... told another price once we got there.. charged a totally different price(lots more money) now waiting for everything to post to my account to check actual charges.. and the small slippery tub!

Punti positivi: There is nothing but good things to say about the location and my visit. If I am ever in this area again I would only stay at this Hotel. I would recommend this place to everyone. Awesome time and hearing the Ray Charles music across the street was perfect.

Punti negativi: NOTHING. THIS WAS A PERFECT PLACE FOR MY WIFE AND MYSELF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Punti positivi: Locatiin

Punti negativi: Hidden fees at check in

Punti positivi: Great customer service associate

Punti negativi: Nothing

Punti positivi: Awesome service

Punti positivi: Helpful & polite desk clerk, Ms shaw.

Punti positivi: the stay was what could be expected from a quality place of rest. The staff was super nice and the amenities were great. location from major roads were good so no motor noise was heard.

Punti negativi: can't think of anything at the moment. would reserve again if necessary.

Punti positivi: good

Punti negativi: Sunday's choses was poor not a lot to choose from

Punti positivi: Cleanliness of the hotel was superb.

Punti negativi: Not really.

Punti positivi: Beds were comfortable

Punti negativi: Bathroom were a little run down

Punti positivi: The breakfast was wonderful! Staff was friendly and accommodating. The room was a nice size and had very nice amenities.

Punti negativi: The bathroom sink was not clean, there was black stuff up under the rim. The floor in the bathroom was not clean. The sofa bed had a large yellowish/orange stain on the mattress and there was no linen or mattress pad on the mattress of the sofa bed. I called for linen and it was brought up right away. I used Lysol, put the sheets on the bed and I always bring my own sheets, so I put my sheets on top of the 2 hotel sheets that was brought up by the front desk person. The furniture was very dusty, the floor behind the end tables had debris and thick dust. The room was not clean at all. There was only one extra blanket in the closet and it did not look clean. If the staff is trained to clean properly, I would give this hotel 5 stars.

Punti positivi: The hotel staff was great. My sister in law had fractured her heel on our way to the hotel (not at the hotel, but on the drive there) and was needing a wheelchair. The hotel had one and let her use it for entire weekend. This allowed her to easily attend our family function. Breakfast was good, though the area is a little small to accommodate a large group.

Punti positivi: Clean!!

Punti negativi: Had an issue with the tv

Punti positivi: The a.m. front desk clerk was very knowledgeable and friendly.

Punti negativi: The only disappointing part was the breakfast, which is my favorite meal of the day. When I arrived downstairs, about 30 minutes remained in the serving time. The attendant was nowhere to be found and key food items (like waffle batter) had run out. Additional cups and napkins had to be located. I learned from the front desk clerk that the attendant had left the property to go and get breakfast items. She never returned. Also, I was looking forward to a swim, but there was no indoor pool. (The next time, I will make sure that one is available.)

Punti positivi: Great staff, I didn't have a bad experience with the folks I encountered. Easy check in and check out procedure. Good coffee.

Punti positivi: The room overall was spacious and the view of the orthwest part of albany was beautiful at night. The room was clean and very neat !

Punti positivi: It was clean and provided a nice, hot breakfast. The location was convenient to many shopping centers and restaurants.

Punti negativi: It was a bit dated and plain in decor.

Punti positivi: The room size was perfect. It was modern & up to date. The customer service was great at check delivering fast check in. The colors were very appealing & vibrant. The lounge area was very accessible. Before I slept in the bed the experience was very pleasant. Enfact I would have always picked a Marriot brand no matter where I was. In whatever state or city.

Punti negativi: The bed was the most uncomfortable bed I’ve slept at any Marriot. I was sorely disappointed. I stayed with Marriot largely because of the service and the quality that I’ve experienced several times in other states. Comfort is on the level of cleanliness with me and I was extremely uncomfortable & so was my husband.

Punti positivi: The size of the Room and the confort of the bed was great!

Punti negativi: I discovered a dirty washcloth hanging on my shower bar.

Punti negativi: No complimentary breakfast, with the rates of the rooms, breakfast should be included

Punti positivi: There were two young ladies that worked the front desk, they were exceptional. They tried to accomodate me as best as possible.

Punti negativi: Roaches crawled out of my refrigerator upon opening it, there were roaches crawling on the walls and the light by the sink was out. The manager never spoke to me the entire time, even after I sent pictures to her staff, I felt as if she didn't care.

Punti positivi: Did not eat at the facility because we did not pay the rate that included breakfast. The location is good...very close to everything.

Punti negativi: The cleanliness of the hallways was not good. Needed ice, but the ice machine on our floor was out of order.

Punti positivi: Location, friendly staff

Punti negativi: no

Punti positivi: The only thing going for this place was the friendliness of the staff.

Punti negativi: Everything, this was the worst courtyard I have ever stayed at and will make me question my next, if any, bookings with a courtyard. This is normally my hotel of choice so it’s a shame the letdown. First room I checked into was stifling hot with a broken AC and none of the trash was emptied. Beer bottles and q tips left in the cans, disgusting. Also, the elevator smelled so bad from the carpet being so old. Food was terrible which is unlike other courtyards I’ve stayed at. Rooms were dated, bland, and just miserable. It was basically a days inn with a courtyard price. Not happy at all with the stay and how much I paid. I talked over the phone with a rep about an extended stay for business prior to my arrival but I will be taking my business down the street.

Punti positivi: Very nice professional room. Love the decoration.

Punti positivi: The staff was great, the hotel was clean.

Punti negativi: The elevator wasn't working. We could hear the noise from the hallway.

Punti positivi: Very Quiet room

Punti negativi: Cookie cutter character

Punti positivi: The place was clean.

Punti negativi: But the room needs carpet freshener on it.

Punti positivi: Friendly staff, workable space, good breakfast and ample parking, additional entrance and exit from hotel. Many restaurant options in the area.

Punti negativi: Bistro restaurant onsite only served breakfast and dinner. Having to pay for breakfast. Room set-up angle of TV and space.

Punti positivi: Ottimo luogo di soggiorno, il pub e il ristorante erano fantastici

Punti positivi: Harvest Moon restaurant food was good.

Punti negativi: Cleanliness of room..... sheets and bedspreads had stains, floor was dirty, overall very outdated.

Punti positivi: Large rooms with good quality beds. Easy to park right outside your room.

Punti negativi: Not as charming as it looks in the pictures. Once you leave the old building, you’re in a pretty standard motel. Rooms could do with a spruce up. Neighbours seem to have a door slamming hobby. Over zealous cleaner hammering on the door asking if we were checking out (a simple knock would have done). Long journey to get there greeted with the “pub” shutting at 10pm. Basically rather disappointing.

Punti positivi: Except at check in rest of staff was great!

Punti negativi: Staff was rude at check in but rest of stay excellent. Room was in need of work especially bathroom. Black caulk in poor shape around tub. Door had paint peeling off in long strips. Fridge not working right. Key cards worked off and on. When turning on shower only half the water stopped pouring out of tap. Staff seemed surprised there was any problems but said they would fix them. Worst room on the trip so far and most expensive. Over priced for what we got. Would not stay here again.

Punti positivi: Bed was nice. Hotel was near the graduation venue.

Punti negativi: I booked two room for that night. Hotel claimed only one came over. They found 2 rooms at the back of the property ,no where near the pool like my original reservations were. They claimed booking.com send only 1 room reservation but would not take my confirmation number or look at my confirmation email. The clerk claimed that this happened to her before using booking.com. but since they canceled my reservation with booking and created a new one with them l wonder if it's just there way to get more money. Would like to know. The bathroom toilet had dirt and dust floating around in it as if the maid swept and put it in the toilet but didn't flush. My grand daughter killed a roach in the bedroom area. If another hotel had been available l would have left. No such luck due to graduation. I won't be back.

Punti positivi: It is a nice older motel that has been fully refurbished and is a nice little place to stay. Breakfast was good, just far for us to walk to in the heat.

Punti negativi: The worst thing was the mattresses, they were really bad. Unfortunately they are very important, so I didn't sleep much at all. Please make that a priority and replace them with good firm mattresses very soon.

Punti positivi: Location was great. Parking outside was just outside the door.

Punti negativi: It lacked cleanliness and attention to detail. There was hair on clean sink. The bed squeaked terribly and sank when we got into it. We were so exhausted we slept ok despite the mattress.

Punti positivi: Nice stay over. Neat place.

Punti positivi: I didn't get a chance to enjoy breakfast but it's nice it was included. I also liked the free drink offered.

Punti negativi: I can't say anything needs to change. It met my needs.

Punti positivi: Staff was extremely courteous and helpful. Location is also great.

Punti negativi: Appearance from the outside, some of the room doors needs touch up paint.

Punti positivi: Yes the,food was great my kids loved the wafflescouldn’t eat enough my matter didn’t bother no then out as

Punti negativi: Everything.i asked L

Punti positivi: The breakfast was nice. The room and pool was nice.

Punti negativi: The paint was wet in my room.

Punti positivi: Good for the price

Punti negativi: The Facility needs more space for parking. Bigger vehicles take up 2 parking spaces.

Punti positivi: Friendly helpful staff clean and spacious room

Punti negativi: Hair on towels that were suppose to be clean.

Punti positivi: Location was good

Punti negativi: Hallways smelled, people very loud outside our room at 3am.

Punti positivi: We went to my step-daughter's graduation in Albany & the hotel was only 10 minutes away from the venue. It was located near a lot of restaurants, shopping & entertainment. We ate a delicious free breakfast both days of our stay. We thoroughly enjoyed..

Punti negativi: Hotel was great. We had no problems.

Punti positivi: The staff was very quick to respond to problem that was brought to their attention, and the location.

Punti negativi: The pool wasn't ready for swimmers.

Punti positivi: The front desk staff was pleasant.

Punti negativi: The room wasn’t cleaned properly. I had to request for housekeeping to change the sheets and wipe down the dirty furniture. The gym had two pieces of equipment and the pool was out of service.

Punti positivi: Bed always comfortable and pillows too. Staff friendly. Town Suites is only other hotel in the area with comfortable bed and pillows but higher cost.

Punti negativi: Complimentary breakfast a bit lacking. No fruit provided and eggs a little funky this time but we did get there near the end of the breakfast time. Recommend you go earlier.

Punti positivi: Location

Punti negativi: Dated

Punti positivi: Ok

Punti negativi: A lot of things

Punti positivi: Breakfast better this time. Had plenty of muffins which is mainly what I want. Eggs okay but standard type for most hotels. Don't offer fruit but that's normal for them.

Punti negativi: Wasn't there very long so can't say

Punti positivi: The staff was super nice and helpful. The rooms were very clean and fresh.

Punti positivi: Great location, comfortable beds, clean, and staff was really friendly

Punti negativi: NA

Punti positivi: La colazione era buona.

Punti negativi: Le camere erano datate.

Punti positivi: Mi è piaciuto molto i bagni aggiornati!! L'arredamento era molto bello. I miei nipoti mi è piaciuto molto il popcorn e biscotti a notte. Ad una bella sorpresa a fine serata. Grazie! Il personale era eccellente! !

Punti negativi: La moquette avrebbe bisogno di essere aggiornato. I cuscini troppo morbidi per i miei gusti. A parte questo, sono stato molto contento con la camera. Il bar per la colazione era un po' deludente, devo dire.

Punti positivi: The full breakfast, especially the home cooked grits. Noise free and friendliness.

Punti positivi: Every thing was good

Punti negativi: The bed was lumpy and hard I did not get any rest or sleep.

Punti positivi: The location, price( they accept cash or card on-site), and free hot bar breakfast.

Punti negativi: The hot bar didn’t have grits just instant, yuck lol.

Punti positivi: Spacious and clean.

Punti positivi: Chris was very professional and courteous at check-in. The room was very nice and the bed was comfortable. The items I tried at breakfast were very good...grits, Mexican omelette, juice. I've stayed at this location in the past. I have always been very pleased.

Punti negativi: All good! :)

Punti negativi: People should have a set time for there kids to go to bed

Punti positivi: I like everything

Punti negativi: Everything was ok

Punti positivi: Updated, easy to find and friendly staff. We were late for breakfast and the server let us eat while she was cleaning up!

Punti positivi: Clean and the bed was very comfortable.

Punti positivi: Location, friendly staff

Punti negativi: Room was not what We expected,breakfast was not what we expected, fruit loops on floor in our room they did not clean or Vacuum ,the money we paid was not worth our stay

Punti negativi: Took our reservation but didn't keep it. Asked for two rooms with two queens. Got two rooms with one king. This was not ideal but we were prorated some money back which was appreciated.

Punti positivi: It looked nice ,

Punti negativi: The bed frame was not locked in it continue to move almost causing my elderly mom to fall off. I killed 2 bugs in there one in bathroom and on the entry door In side the room. The ac was very loud when on. And it had an odor. The door has gaps around the sides and bottom base of door sunshine thru which mean something could crawl in.. Pool was dirty light brown tinted to water, did not get in

Punti positivi: Nice comfortable bed.

Punti negativi: I wasn’t informed that I had to pay a $100 deposit even though I made a reservation. Late checkout is only 30 minutes extra

Punti positivi: Sorry but I put it all in one paragraph !

Punti negativi: It was very clean.Furniture was'nt old or worn out .But being a troubled sleeper bed made a metallic sound when I got up and down.Which is minor. The noise outside my room was loud and lasted till 12 am .Instead of eating indoors they gathered outside my door and were noisy. Not having slept well rhe day before I was exhausted. Free breakfast was good but I missed the warm eggs . Front desk were very helpful and went the extra step to make sure I enjoyed my stay. Ms Suntania was very sweet and caring! I'm returning there again ! Location is perfect with stores and restaurants nearby !

Punti positivi: The staff here are extremely friendly and helpful and everyone seems really down to earth.

Punti negativi: I saw a cockroach right when I walked in the bathroom that I immediately killed it but I think because it was one of the first things I saw, it changed the tone of my stay there. After the roach, I was looking over my shoulder and felt like if there was one there had to be more. The room also had a musty smell and there was some kind of liquid on the floor in the corner of the room. Still, the staff was super nice and I liked the location but my stay just wasn’t a great experience.

Punti positivi: Conveniently located to restaurants and shopping

Punti negativi: Room smelled of cigarette smoke to the point that I should’ve asked to be moved but didnt

Punti positivi: Room is always clean and fresh smelling. Bed is very comfortable due to new mattress. Front desk service is pleasant and very helpful. Noise is non-existent in the front building.

Punti negativi: I found 2 german roaches and reported it and feel confident it will be taken care of. Pool still looked like bottom needed a scrubbing. But water was clean Breakfast could do with a change Like hot biscuts and gravy made in a crockpot. Maybe some eggs for healthy choice.

Punti positivi: The location is awesome.

Punti negativi: The room needs help old furniture nasty headboard. I had to leave due to roaches in the room. The staff was wonderful and sorry for the problem but the fact of roaches in the room I could not deal with that. Needs total renovation.

Punti negativi: we chose this hotel because of the pool. It had a closed sign on it, for the 2 days we were there. Very disappointed.My husband had a meeting all day so I was going to stay at the pool. The day we left someone was cleaning the pool. It also looked green.

Punti positivi: Location

Punti negativi: Pool not clean,Bathroom door broken, sink old.

Punti positivi: First time staying at Belmont property.

Punti positivi: Everything

Punti positivi: Everything

Punti positivi: Il personale cordiale!!!

Punti negativi: C'era una crepa nella piastrelle del bagno. La moquette aveva un taglio molto evidente. La sveglia non funzionava.

Punti negativi: It was roaches in the room.

Punti positivi: The staff was friendly, good location

Punti negativi: no hair dryer, or coffee in room, narrow parking, no breakfast; had to ask for extra towels - only 2 in room

Punti positivi: Nothing

Punti negativi: The front desk worker lying in my face and not honoring our reservation had given most of my group rooms away. Everyone was at location before 7 pm. The rooms cost higher than reserved. No chairs in rooms. Had to ask for towels for only put two sets in each room. Not all electrical sockets work in each room. Please bring bug spray and disinfectant.

Punti positivi: Location

Punti negativi: Loud Neighbors

Punti positivi: It was by stores but I will never go again

Punti negativi: It had roaches everywhere and I had to wait an hour on my other room. I went on business and would Never I repeat never go there again, Bathroom given was filthy !!!!!!! So unsanitary

Punti positivi: you all ready see what i worte

Punti negativi: the compamy that stays on the propty

Punti positivi: Pool area combined with the courtesy and attentiveness of the desk staff. I highly recommend this location to anyone stay in Albany, GA.

Punti negativi: A/C. Unit kept us cool but it was not necessarily cold. I'm usually cold natured so it was acceptable to me. I'm sure anyone else would have complained.

Punti positivi: Was not given any information about breakfast or anything pertaining to food. The beds was okay. The linen was clean but the comforter was thin like a sheet.

Punti negativi: The A/C did not get cool, it only blew air like a fan no matter how many times I tried to adjust it. Although the room appearance was clean there were roaches in the room and refrigerator, the room also had spiders. It was as if the room had not been used for quite some time.

Punti positivi: The room was clean.

Punti negativi: I booked a smoking room but when I got there I ended up in a nonsmokers room. When ask the front desk why was it she got very upset told me it was booking.com was the problem for this.

Punti positivi: Out date and need of repair.

Punti negativi: Dirty floor ,toilet paper holder falling out of wall ,bathroom door half painted ,towels had holes in them.

Punti positivi: It is located in a good area, and within close proximity to retail stores (5-10 minutes) and ASU (15-20 minutes).

Punti negativi: I feel like the floors could have been cleaner. Our room had tile floors. They felt like there was a residue on them, possibly from whatever cleaning product they are using.

Punti negativi: Advertised with restaurant and there is none

Punti positivi: Breakfast and location was good.

Punti negativi: Facility is in bad shape. Needs remodeling. Will not stay there again.

Punti positivi: The staff was awesome! Larry at the front desk was amazing. I can say that he is a great staff and keeps the customers laughing and happy. I would most definitely stay there again.

Punti negativi: Na

Punti positivi: The location near the mall and places to eat. Also had Gideon Bibles in the room.

Punti negativi: Bathroom was gross. Hair still on the bathroom floor and sink counter after it was cleaned. Yuck.

Punti positivi: It was good

Punti negativi: Nothing

Punti positivi: Nothing

Punti negativi: The front desk. She was very rude. When we arrived the woman at the front desk told us that we had to pay a $100 deposit because she didn’t want us to steal anything. I will be filing a law suit due to the discrimination that was passed upon me and my family.

Punti positivi: The staff on all shifts were very friendly and helpful. The breakfast was good, and the lady who oversees the breakfast area was AWESOME! The staff do a good job keeping the facilities neat and clean.

Punti negativi: This motel definitely needs an update. The sleeper sofa in my room was filthy and looked quite shabby and old. The carpet was also dirty. The entire property just looks rundown. However, the staff are so good that they work with what they have and make it look the best they can. If this place were updated, you would be full ALL the time. For the price, I think it should be updated and freshened up.

Punti positivi: Breakfast Clean rooms

Punti negativi: Nothing

Punti positivi: The bed was comfortable . Desk people were nice.breakfast was great

Punti negativi: The room was nasty the only thing clean was the bed house keepers are lazy good luck getting your room clean or a clean towel or a roll of toilet paper black mold on the ceiling

Punti positivi: The biscuits were not great and this is the south! The waffles and rest were good.

Punti negativi: Overall the room was clean, except the floor. The floor was pretty dirty.

Punti positivi: Hotel was extremely packed and no parking. The man working went and moved his car to give me a space

Punti negativi: Very dirty. Doors were filthy. Stairs were dirty.

Punti positivi: The bed was amazing!!

Punti negativi: The outdoor appearances could have been a little more tidier..the upkeep and lawn care and curb appeal could have been maintained better...stairwells...etc

Punti negativi: Poor breakfast set-up. Not really continental breakfast at all. I had to pay extra cash to get a room on first floor because of availability.

Punti positivi: the staff was very helpful.

Punti positivi: Location was ok

Punti negativi: Room was rundown, smelled of cigarette smoke, overall was a unfavorable experience.

Punti positivi: It was good for the price.

Punti negativi: No

Punti positivi: The bed was very comfortable to sleep

Punti negativi: The bathroom tiles were dirty the bathroom counter top corners needed cleaning,the toilet bowl had ring stains,the wash cloth and towels were ding,the carpet were dirty,yet it didn't smell.

Punti positivi: It was decent, no complaints.

Punti positivi: The rooms wee clean.

Punti negativi: It is not in a very good location, but I didn't have any problems.

Punti positivi: Staff and location, (with reservations)

Punti negativi: WiFii out up and down, called front desk, they give me a tech service, that called back four hours later. Housecleaning knocking on the door at 6 in the morning. Locations in area where lots of homeless, other people knocking on the door,

Punti positivi: Rooms were better than I expected. It was decent.

Punti positivi: Location

Punti negativi: You advertise this hotel has breakfast but it has not!!!

Punti positivi: The room was clean.

Punti negativi: Very run down. Sheets were worn out; pillows were pitiful. One lamp was held together with a rubber band and there was a power strip because there weren't enough plugs. The breakfast area doubled as a storage room. Only cereal or toast for breakfast.

Punti positivi: It was bad, the decor was a little outdated but it was clean and I felt safe. The price could be a little lower though.

Punti positivi: La colazione era ben fatta, con un sacco di spazio e ben fornita

Punti negativi: C'era odore di spray in camera. Il letto era troppo duro per i miei gusti.

Punti positivi: I canali TV non basta

Punti negativi: Senza colazione

Punti positivi: The desk clerk was very friendly and helpful. Don't remember the name, but we checked in about 5:30 on the 10th of April.

Punti negativi: The hotel was old and worn some. The breakfast was very minimal.

Punti positivi: All fresh

Punti negativi: Had to flush toilet twice every time

Punti positivi: I can't honestly say anything, after being woken up to bed bugs chewing on my family in room 100. When we turned on lights to investigate, not only did we find bed bugs, but the room was filthy & there were other bugs! This was the first stop on our trip & we had to turn around & go home!

Punti negativi: We arrived late, close to 11pm, woke to bed bug bites! Husband caught one, I identified it as a bed bug, took it to front desk staff, they refunded our stay & provided dated receipt! Was told they didn't know when management would be in to address issue, and no other room could accommodate my family's size. We packed up and left because husband had allergic reaction had to seek medical attention, had to throw away luggage, contact local health department & abandon our vacation. Nightmare! My special needs son's bites began to show two days later. Took him to Dr., Who identified the bites as from being bed bugs and was prescribed a cream. Had to call an exterminator who comes weekly to check our home. A stay here is not worth the risk. It's cost us $2,000 so far!

Punti positivi: Staff

Punti positivi: The lady at the check-in desk was very friendly and efficient.

Punti negativi: My room had crumbs the size of nickels on the floor when I got there.

Punti positivi: The staff was excalent

Punti positivi: Spacious room. Close to stores. Airport

Punti negativi: Windows actually open. I was on first floor, that was a concern for me as i was traveling alone

Punti positivi: My room was clean, bathroom was very clean...which is very important to me and also one of the first things I notice in a hotel!! The cleanliness of the bathroom gets a thumbs up from me. Sizable room, it fit my comfort. Friendly front desk staff. I did not see any bugs at all, great. I am a retuning traveler at this particular location and was once again satisfied with my stay.

Punti negativi: There was construction going on within the hallways, I wouldn't say this was something I "disliked", but this construction can be seen as a pro which would suggest the hotel is undergoing updates/installments which would hopefully add onto the benefits of the hotel.

Punti positivi: Bed was comfy, loved the seating area, i could sleep while my son read his book.

Punti negativi: There was pee on the toilet around the bottom so i could smell it when i sat down..wasn't clean.

Punti positivi: Front desk staff was polite. Price was decent for overall stay. Did not see any bugs (which plays a huge factor for me)! Bathroom spacious and clean. Room size is just as you see in the pictures...spacious as well.

Punti negativi: There was what appeared to be some sort of animal hair (I'm guessing dog hair) loosely spread out on the floor between the two beds in my room. It looked like something had been shedding. I was disgusted by this because if housekeeping did come into the room prior to my or anyone's arrival why was the floor not swept?? It was pretty obvious to notice the hair; I was shocked this was overlooked and not cleaned. I found it disgusting, when you go into your hotel room you expect it to be clean, not filled with dog/animal particles...no one wants to eat in their room and have animal hair floating in the air and in their food. On one of the other beds the sheets had faint brown stains that looked dirty. You could tell the stains were past stains and the sheets did go through the wash cycle, but still....DIRTY SHEETS. You could obviously notice the stains without much effort. I went to the front desk to address my problems and the young lady sincerely apologized and even helped sweep the floor in my room and gave me a fresh set of bed sheets. Lastly, it was very hot in the hallway on the second level. The ground floor was cool, but as soon as you went upstairs you could feel the heat strike you...there was no a/c. What I noticed about this is that during the mornings (when housekeeping were making their rounds) it was cool, but by the middle of the day it back to being hot. It was literally as if they only turned on the a/c to accommodate housekeeping. I'm not sure the reason behind this but if there is an issue with ventilation you need to inform your guests.. upon check in you can give a verbal notice or simply even have a sign up giving awareness. The hallway felt as hot as outside, it was rude. I have stayed at this property in the past and never had any issues; I was disappointed by these various things. In the future if I come back into town I will most likely pay a bit more to stay somewhere else because of these encounters.

Punti negativi: Bait and switch. Pictures on website

Punti positivi: The staff at the front desk was extremely helpful to me and very kind. I don't remember her name though

Punti negativi: I just wish the side door was locked but all was well

Punti positivi: The town it was in seemed quaint

Punti negativi: Gigantic cockroach in our room. Floors were sticky and dirty. Walls were paper thin, could hear through the walls. No air conditioning in the building. Seemed like a motel for drug addicts and prostitution. Not family friendly, clean, or safe environment.

Punti negativi: Very bad quality pool didn't not open if it did it was from 3 to 8 that was the reason for getting the room my child was very disappointed never again

Punti negativi: The room felt dirty the sheets was not clean and tge bathroom oh god.

Punti positivi: Jacuzzi in the room.

Punti negativi: Poor location, poor presentation.

Punti positivi: The cost and in general not bad

Punti negativi: Toilet seat was dirty and a roach was in the sink

Punti positivi: The gentleman who checking me in was fantastic

Punti negativi: Mattress

Punti positivi: I really enjoyed my stay!!!!! Everyone was nice and I always go back

Punti positivi: It was near where we wanted to be.

Punti negativi: We were in town to run a marathon. Almost immediately after we checked in there was an attempted fraudulent charge on our credit card. We talked to another runner staying at the hotel who had the exact same thing happen- same attempted purchase, same amount. The only commonality we had was this hotel. Also, the hallways were full of loud people at late hours. Our overall experience was horrible. This hotel should not be in business.

Punti negativi: The room was not really clean the cover on the bed feel nasty the towels had another people hair this place need to be closed down

Punti positivi: ALBANY SEAFOOD WAS AWESOME!!

Punti negativi: Stay was cool right by Albany State University

Punti positivi: This is a hotel that I expected would cost more than what it did. I was very pleased with the price and the room. They do offer complimentary breakfast.

Punti positivi: The customer service

Punti negativi: The area, dirty

Punti positivi: Comodo

Punti negativi: Hanno bisogno di un'altra uscita

Punti negativi: Pillows was uncomfortable need better pillows

Punti positivi: The location

Punti negativi: The odd odor and it smelled smokey. No extra pillows available.

Punti positivi: The manger Dino is wonderful person very nice and attentive to the needs of everyone

Punti positivi: It was quiet

Punti positivi: Cheap value for the money

Punti negativi: The cleaning stuff deliberately left dirty linen on the bed, the pillow covers had dirty marks all over the bed as if someone stepped on it after the bed was made and the cover were intentionally left pulled back so as to show the customer how filthy the lien was . There were floor fans in the hallways on both ends which looked very very very tacky .

Punti positivi: Close to highway

Punti negativi: Bugs

Punti positivi: Location was decent I was in town for a graduation and there are quite a few restaurants in walking distance

Punti negativi: I slept on top of the bed with my clothes on and and laid something else on top of the bed to lay down. This is a whoretel in my opinion after pulling the comforter back and seeing stains like I saw on the sheets make me want to puke now.

Punti negativi: The multiple cigarette burns in the bedding and carpet even though it was a nonsmoking room. The carpet was wet and the room had a humid, musty ordor to it.

Punti positivi: Close to the entrance door

Punti negativi: The parking lot was hard to get into due to traffic and entrance is in a bad spot

Punti positivi: Nothing

Punti negativi: I put in for a QUEEN bed and they gave me a full size. It was to small for my husband and I. They wouldn't give me another room.The room was by the ice machine and it was noisy all night. It was an awful stay.

Punti positivi: The location served it's purpose. We needed a place to stay overnight until an graduation in the morning. There were no bugs, the linen seemed clean, the a/c worked.

Punti positivi: Leaving.

Punti negativi: My sheets looked like someone slept on them for weeks before. The towels had tiny hairs on them and the non-smoking room reeked of smoke. The roaches in the bathroom and on the walls were welcoming. But the real kicker was the giant fake roach toy placed perfectly under the tv stand. Concept and execution was exceptional. The only thing that gave it away was the wheels on the bottom. That roach must've cost more than the whole motel is worth.

Punti positivi: Not much. It was sleezy

Punti negativi: It was sleezy and nasty.

Punti positivi: No one bothered me

Punti negativi: Just seemes to have alot of in and out traffic

Punti positivi: N/a

Punti negativi: I booked my reservation online and when I get to the hotel the reservation was not honored. Was made to pay more than the amount confirmed.

Punti negativi: It was a great experience and it was Right off expressway

Punti positivi: Was actually amazed when I entered room. For the price what a great deal. Have stayed in far more expensive hotels that were not as nice as this one. Great value!

Punti negativi: Mattress was a little soft for my liking but a firm one is my preference. It really wasn't anything to complain about

Punti positivi: Good price

Punti negativi: No Pool

Punti positivi: ...

Punti negativi: Stuck us all the way in the back. Room has not been renovated. Old, smelly carpet. Has to throw food away because had a cockroach crawl on my food!!!

Punti negativi: We had killed to big cockroaches!

Punti positivi: Very nice customer service and a over all comfortable stay.

Punti positivi: The accommodations were decent. Bed was comfortable and the decor was pleasant.

Punti negativi: Security. There was activity outside the room all night long. A very loud woman. The room could have been a little cleaner. Dusting and vacuuming needed!

Punti positivi: The location of the hotel is ducked off and it’s quiet here. The staff was very nice and it did not take long to book our room.

Punti negativi: Nothing

Punti positivi: The owners are rude and the carpet are nasty. Blankets and toilets are dirty. None of Albany ga motels wash there blanks after someone has done used them.

Punti negativi: Let's just say I like how fast check out came.

Punti positivi: Convienent

Punti negativi: Management was not friendly

Punti positivi: It's was clean

Punti negativi: Over charged me for a queen bed single

Punti positivi: The value and location

Punti negativi: Only one washcloth and one towel per guest only 2 of each was provided . I looked saw saw the pool grass growing in it

Punti positivi: I check in around 3:30’ the room smelled old’ but I had to hurry up and began my day! I put my belongings on one of the Queens size bed because it was two before’ I did not have time to observe the room others it smelled old’ but when I came back later Roaches was everywhere coming out of the trash caned’ all over the counter next to the tv all coming out of the microwave it was too late to complain’ and it was most definitely to late to go anywhere else’ it was nosiest loud conversation and I call the front desk’ to let them know’ but it continued’ I was so disappointed I paid $63 dollars and some change to be disgusted and disappointed never ever will I stay again room #119 was infested with Roaches I want a refund that would be the right thing to do’ give the customer her money back.... disappointed customer service...

Punti negativi: Roaches....

Punti negativi: Got a smoking room had no ashtray.i did spot one roach crawl behind air conditioning unit.

Punti positivi: I liked how spacious the room was and the bed was huge!!

Punti negativi: The undersheets in the bed felt a little dirty.

Punti positivi: Would rather not stay in an extended but it doesn't let you know when booking that it is also an extended stay place.

Punti negativi: In and out traffic.

Punti positivi: Need remodeling and updates. Only give you two towels for a family of four, per owner said housekeeper. Lining dingy if was clean at all. Use my own. Doesn't change top quilt as I figured always take that off. I watched housekeeper clean other room. Front staff knowledgeable of what's going on not friendly at all.

Punti negativi: The mattress was too soft. The first room they gave me the toilet was broken, my second room my door frame was very loose at the bottom,the curtains was rip from the rod, 2 of the lamps wasn’t on. They only gave you 2 thin small towels, and 2 small very thin wash cloths. I will not be staying there again!

Punti positivi: Everything the staff/owner are the best

Punti negativi: Everything was amazing

Punti positivi: Facilities need upgrade. The shower dripped, the refrigerate it was noisy, and oh metal fixtures were rusted

Punti negativi: affordable and free wifi

Punti positivi: Not much staff was good that’s about all

Punti negativi: Room was way outdated hairs on toilet and in shower room had a stinch tv was in and out bunch of people crowded around the entrance doors drinking beer not a good environment and will not return very disappointed

Punti positivi: Perfect location. Wifi and TV worked well

Punti negativi: 1/3 of floor was wet/damp from air conditioning. Upstairs Ice Machine did not work. Continental breakfast was very poorly stocked when we arrived at 8:30.

Punti positivi: Rooms were very clean, bathroom were clean. I mean I’ve stayed there before & just like my first time stayin there I really enjoyed myself again stayin there. Really felt like my home away from home.

Punti negativi: N/A

Punti positivi: It was the only hotel with a room available at the time. That's the only thing I liked about the hotel.

Punti negativi: My room was nasty. I spent 2 hours sanitizing it before unpacking. It's supposed to be a non smoking room but it smells like cigarettes and mildew. Staff gets in fights in the hall. No hot water for a week. Hotel would not discount or give refund.

Punti positivi: The two ladies at the front desk was nice. Location was good for me.

Punti negativi: The basic upkeep of the place need a lot of help. Walls, carpet and furniture was dirty and old.

Punti positivi: Location

Punti negativi: No

Punti positivi: All around, most everything was pretty good

Punti negativi: Nothing really

Punti positivi: The location and staff

Punti negativi: Everything was good

Punti positivi: The lady at the front desk was very professional

Punti negativi: My room was hot... The air was not functioning properly....The floor was drenched in water from the air conditioning unit to right under the refrigerator. Ppl were smoking marijuana in the hallway...IT WAS A MESS

Punti negativi: The room had bugs, the microwave was unplugged from wall with a heavy table in front of it to be moved and when the microwave was open it was nasty. Room smell stale like it had been wet. When trying to call front desk no one would pick up.

Punti positivi: Front desk clerk was very nice!

Punti negativi: Entire hotel smelled like cigarettes. Small pillows on bed. Beer cans on lawn.

Punti positivi: Location

Punti negativi: Stinch.... odor bad smell

Punti positivi: I reserved a king sized handicapped room and when I arrived it wasn’t available. I had to get a room with two beds that wasn''t handicapped because I had already paid and it wasn’t convenient to try to find a room elsewhere.

Punti negativi: I killed a roach when I was leaving the room.

Punti positivi: I got to sleep and shower

Punti negativi: I felt like I was staying in an apartment complex with all the hangout going on...guess that's 2 star for, I don't know

Punti positivi: I was told it was a whirlpool in the room. It wasn't clean. The staff was unhelpful and rude. I will never go there again

Punti negativi: I hated it. Nasty room and hotel staff. People fight and screaming outside all night.

Punti positivi: The bathrooms were very clean, employees were wonderful, sheets and towels were clean.

Punti negativi: Location isnt the safest, a hole in the wall where a mouse would come and get into our things, the door wouldnt open easily, internet never worked in our room after asking to fix it.

Punti positivi: Location was close to food chains.

Punti negativi: The carpet was so dirty that when I got out of the shower and stood in front of the sink, my feet were already black from the dirty carpet. The hotel looked to be a hook up place for solicitation.

Punti positivi: RUN FAR AWAY

Punti positivi: Easy check in process

Punti negativi: Room felt dirty and not clean. Garbage on the floor from previous use. Concerns on cleaniess of sheets due to stain. It is one star so get what you get. Pictures misrepresented lack of quality accommodations. Do not recommend.

Punti positivi: Staff

Punti positivi: Nothing

Punti negativi: These hotel rooms are extremely dirty. Holes in the walls. Cigarette holes on the bed covers and carpet. Carpets look like they haven't been cleaned in years. The bathrooms are unsanitary.

Punti positivi: Nothing . Most horrible hotel around.

Punti negativi: No, This place should be closed. Room smells like mold. Furniture dirty and smells

Punti positivi: Nothing

Punti negativi: I hat the look and it has rats in at

Punti positivi: Very nice staff and good food

Punti negativi: None