Hotel a Albany

Punti positivi: The property was decorated beautifully for Christmas. The staff was not only happy and friendly but also eager to make our stay the best. It has been a while since we stayed at a property this amazing. Thank you!

Punti negativi: N/A

Punti positivi: Room was great

Punti positivi: Location, quiet, staff friendly, good breakfast, clean

Punti negativi: Indoor pool not quite warm enough. Locked out of room two nights and had to return to front desk to be rekeyed.

Punti positivi: Excellent hotel!! It seemed like a five star hotel and breakfast was delicious

Punti positivi: Everything nothing to complain about . Awesome staff

Punti negativi: Everything about my stay we're perfect

Punti positivi: Le camere, il personale, la posizione

Punti negativi: Per il prezzo pagato, la colazione potrebbe essere migliore.

Punti positivi: Pool in back was gross with chair in it!

Punti positivi: Clean room, nice but a bit small for my taste.

Punti negativi: Room needed some brightening, the bathroom had an almost fully disconnected wall towel hanger.

Punti negativi: Excellent employees, very nice. Great place to stay. Clean & comfortable....

Punti positivi: Everything was great

Punti negativi: Nothing at all

Punti positivi: Breakfast

Punti positivi: Excellent night staff. Very accommodating!

Punti positivi: Le camere​ erano pulite.

Punti negativi: La colazione costava 12 dollari, le uova erano asciutte e il pane tostato era molto piccante. Il personale mi ha ignorato per mezz'ora prima di poter effettuare il check-in e poi mi hanno sbagliato il conto mentre andavo via. Sicuramente non ne vale la pena.

Punti positivi: Il personale era eccellente e cordiale

Punti positivi: Nonostante fosse completamente prenotato e molto affollato pazzo per la presentazione dell'Università dall'altra parte della strada, il personale dell'hotel era estremamente cordiale. Ci tornerei.

Punti negativi: Unica cosa che non mi è piaciuta di questo hotel non è stata la vicinanza di ristoranti e attrazioni fuori l'hotel. Abbiamo dovuto guidare ovunque siamo andati.

Punti positivi: This room was big and clean and the staff was nice and helpful.

Punti negativi: The refrigerator in Room 316 makes too much noise at night. The coffee maker in the same room didn’t work.

Punti positivi: Location

Punti negativi: Limited parking

Punti positivi: Everyone that work there from check in, housekeeping, the people serving during our dinner for our family convention had excellent customer service..Hilton Garden is the best hotel we've been to for our family conventions ..

Punti negativi: No

Punti positivi: Very friendly staff. Room was clean and spacious. Very comfy bed. Have stayed at most every hotel in Albany GA. This is the best hotel experience yet..... by far!! Highly recommended!!

Punti negativi: No complaints at all.

Punti positivi: The property is beautiful and I’ve stayed there during all my overnight stays in Albany, Ga. The staff are very helpful and hospitable.

Punti negativi: After I checked out of the hotel I noticed I was itching a lot on three different areas of my body. I thought it was my eczema but after looking at my husband and the bites he had on his body, I realized that our room had bed bugs or some form of insects. I contacted the General Manager Shelia about my concern but she wasn’t convinced so I emailed her pictures of our bites. She has not contacted me, nor has she addressed the issue. I feel like my concern was overlooked and disregarded.

Punti positivi: Very friendly staff - speaking primarily of front desk and housekeeping

Punti negativi: No

Punti positivi: Locatiin

Punti negativi: Hidden fees at check in

Punti positivi: Was not aware this was in the worst location.

Punti negativi: Location

Punti positivi: Awesome service

Punti positivi: Definitely did not meet up to my expectations. way over priced.

Punti negativi: For the money charged the room should have been much nicer, when reserved said the room had robes and slippers for quest, there were none, the room was also listed as $131.00 a night, why was I charged $342.00 for two nights? This is a 3 star hotel at best. Parking is way too inadequate!!! Who wants to park out on the street, or in another businesses parking lot.

Punti positivi: The breakfast was great. The bed was very comfortable.

Punti negativi: I didn't like that I was in town for a wedding and wanted to check in early to get dress. We had to find somewhere else to dress.

Punti positivi: Bed was comfortable

Punti negativi: The room was not advertised as being handicapped and it did not have a handicapped signed on it, but it was a handicapped room. The shower had only a curtain and no tub, so the bathroom flooded entirely when taking a shower. We had to use all the towels given to us to make the floor safe to walk on. I feel like this was a hidden handicapped room and certainly not what I paid for.

Punti positivi: Ottimo luogo di soggiorno, il pub e il ristorante erano fantastici

Punti negativi: It was a bit noisy! Sleep was interrupted! Other than this,everything else was fine.

Punti positivi: Great rate, quiet and fluffy towels

Punti negativi: Small room housing toilet and tub/shower.

Punti positivi: Quietness-- good location to the church; outstanding breakfast buffet. good hot shower.

Punti negativi: lighting very dim

Punti positivi: The employees were wonderful and very attentive to any questions or needs. Did not expect a full breakfast bar, it was awesome!

Punti negativi: Not really a dislike. It's old buildings, but updated well.

Punti positivi: The people were cordial.

Punti negativi: In our room there was chipped paint, hand prints on the wall in the bathroom and hair in the corners. The tub spigot almost twisted off when I tried to pull the shower changer to switch the water. The room too expensive for such a run down neighborhood.

Punti positivi: Location was great. Parking outside was just outside the door.

Punti negativi: It lacked cleanliness and attention to detail. There was hair on clean sink. The bed squeaked terribly and sank when we got into it. We were so exhausted we slept ok despite the mattress.

Punti positivi: Very quiet with comfortable bed. Staff most helpful and friendly.

Punti negativi: Refrigerator in our room was loose and falling out of it's space.

Punti positivi: This was a great location. My room was clean and comfortable.

Punti negativi: The room didn't was clean, the room smell like mold ,

Punti positivi: Staff was extremely courteous and helpful. Location is also great.

Punti negativi: Appearance from the outside, some of the room doors needs touch up paint.

Punti positivi: the bus for transportation

Punti negativi: room bathroom could have been cleaner

Punti positivi: It was near family I was visiting and I have stayed here before and enjoyed it.

Punti negativi: our room was not made up (bed) and we ran out of toiler paper and had to go to office to get some more.

Punti positivi: I liked how smooth and efficient the checkin process was. I also liked how friendly and professional the staff was at this site.

Punti negativi: There was not really anything unlikable.

Punti positivi: The breakfast was great and location is right where I need to be

Punti negativi: Bed is not as comfortable. Might need replacing.

Punti positivi: It was clean and in a convenient location.

Punti positivi: Location was excellent

Punti negativi: Broken tile in bathroom

Punti positivi: The ladies at the front desk were very nice.

Punti negativi: Noise leave from the other rooms, beside and above as well from the table right under my window at the pool deck was unbelievable. The floor in the bathroom was nasty. The pull out had stains on it.

Punti positivi: Staff was great and the free breakfast was awesome

Punti negativi: Exercise room is a joke!!!!

Punti positivi: Great service, clean room, comfortable bed and able to watch YouTube and Netflix!!

Punti positivi: Bed

Punti negativi: None

Punti positivi: Food area was clean and stayed well stocked. Staff was very nice.

Punti negativi: The bed was very hard and pillows were to soft. No life in them. Needed to be replaced. O

Punti positivi: Large comfortable bed Great breakfast Checkout wasn’t until noon Very good soap, shampoo,etc

Punti positivi: I enjoyed my stay. The accommodations were excellent. The staff was friendly and professional.

Punti negativi: The size of the room. Breakfast and the homey feel.

Punti positivi: Leaving

Punti negativi: Bed was not comfortable and the bathroom was half cleaned

Punti positivi: Location.

Punti negativi: The sheets made me itchy. I dont know whether it was because the sheets were not clean or what.

Punti positivi: Location was good

Punti negativi: Hallways smelled, people very loud outside our room at 3am.

Punti positivi: We went to my step-daughter's graduation in Albany & the hotel was only 10 minutes away from the venue. It was located near a lot of restaurants, shopping & entertainment. We ate a delicious free breakfast both days of our stay. We thoroughly enjoyed..

Punti negativi: Hotel was great. We had no problems.

Punti positivi: The bed was amazing comfortable.

Punti negativi: Split shower room and sink

Punti positivi: Super comfy bed

Punti negativi: Not as clean as expected and the breakfast could’ve been better

Punti positivi: Clean room, free breakfast, affordable rates, friendly staff. My husband and I stayed here for a night on our way to Providence Canyon. We would book again!

Punti positivi: Nothing stands out. The front desk people were very friendly.

Punti negativi: The window coverings allowed too much outside light to filter into the room. Making it difficult to fall asleep and stay asleep. The toilet seat was not properly installed. The nuts holding it on were loose or missing. The small refrigerator made noises.

Punti positivi: Good location & parking.

Punti negativi: Hotel was very cheap looking and older. Towels and wash cloths were stained.

Punti positivi: I love this place. I look forward to returning. The location is convenient to everything, restaurants, shopping and entertainment. I will recommend the Park Inn to friends and family

Punti negativi: I've stayed at this location several times and each time I stay the experience is excellent. I will come again.

Punti positivi: Staff was nice , great location, good and hot breakfast with nice dinning attendant

Punti negativi: There was a few black stains on sheets and comforter , sticky residue on the table , the tolet wasn't cleaned well. the tv controller batteries were dead but the nice lady in the front desk gave us new ones .

Punti positivi: I was able to sleep with no loud neighbors.

Punti negativi: The room has a odor but I just used a smell good candle and a pillow smelled but they had extra pillows.

Punti negativi: Breakfast had a lot to be desired in terms of quantity and quality

Punti positivi: Convenient

Punti negativi: Pillows small and no extra towels or blankets.

Punti positivi: Very clean and felt safe. These are my main criteria for a place to stay. And the hotel met both.

Punti negativi: Everything was fine

Punti positivi: The staff here are extremely friendly and helpful and everyone seems really down to earth.

Punti negativi: I saw a cockroach right when I walked in the bathroom that I immediately killed it but I think because it was one of the first things I saw, it changed the tone of my stay there. After the roach, I was looking over my shoulder and felt like if there was one there had to be more. The room also had a musty smell and there was some kind of liquid on the floor in the corner of the room. Still, the staff was super nice and I liked the location but my stay just wasn’t a great experience.

Punti positivi: Clean inside and out. Grounds and facility in good condition. Friendly staff, comfortable bed and room. Recently updated. Pet friendly, although there is a $20 fee per night.

Punti negativi: If you have more than one pet it could get expensive. Door opens to outside not in a hallway.

Punti negativi: The breakfast selection was always the same

Punti positivi: It was close to family

Punti negativi: Floor, walls very thin could here when the Nextel room closed the door on microwave. Could here the people walking upstairs very loud.

Punti positivi: The most the quite and nice to stay awake was refreshing my stay was amazing the staff was very friendly the room very clean I'm going to take my next visit soon for my me time get away love my stay

Punti negativi: Everything was good

Punti positivi: Service

Punti negativi: No

Punti positivi: Can't really say much we checked in late.And left early in the morning!!! But must say the bed was comfortable,Shower could have been hotter but was clean.Room was quite. Enjoyed our short stay and will book there again when we come back to the area.

Punti negativi: we chose this hotel because of the pool. It had a closed sign on it, for the 2 days we were there. Very disappointed.My husband had a meeting all day so I was going to stay at the pool. The day we left someone was cleaning the pool. It also looked green.

Punti positivi: The room was really nice and clean. The staff was awesome helpful with directing us to where we want to go.

Punti positivi: Branding

Punti negativi: On registration the front desk clerk was exceptional. At check out no one asked how was our stay or even good morning after we said good morning first.

Punti positivi: Nice rooms. Clean.

Punti negativi: The pool wasn't open and they never opened it the entire time I was there. It was 95 degrees with 100% humidity.

Punti positivi: Price

Punti negativi: Tv did not work in room. They did not make a good effort to resolve the problem.

Punti positivi: Friendly staff clean room

Punti negativi: No

Punti positivi: Location, friendly staff

Punti negativi: no

Punti positivi: Loved the location. Close to several restaurants.

Punti negativi: Room smelled stuffy and damp. Had to burn a candle to get rid of the smell.

Punti positivi: Nice lobby. Nice staff. Nice location.

Punti negativi: Shower rod broken; bathroom fan was extremely loud. Musty smell in sink area. Wallpaper peeling up in shower area. Carpet should be replaced.

Punti positivi: Very Quiet room

Punti negativi: Cookie cutter character

Punti negativi: Bathroom was original and outdated. Room smelled musty and AC had bad odor and dirty filters. We had to open the door to get fresh air. Location was good, staff was great. I would not stay here again, it was not worth the expense.

Punti positivi: Location. I actually stay at this hotel.most time that I am in Albany.

Punti positivi: The location and proximity to food and shopping.

Punti negativi: No

Punti positivi: Facility was clean. Location and proximity to shopping and eating was great.

Punti negativi: Building was undergoing renovation. Lack of ample amount of towels. No ambiance. Mattresses were too hard.

Punti negativi: Poor breakfast set-up. Not really continental breakfast at all. I had to pay extra cash to get a room on first floor because of availability.

Punti positivi: the staff was very helpful.

Punti positivi: Location was ok

Punti negativi: Room was rundown, smelled of cigarette smoke, overall was a unfavorable experience.

Punti positivi: It was good for the price.

Punti negativi: No

Punti positivi: The bed was very comfortable to sleep

Punti negativi: The bathroom tiles were dirty the bathroom counter top corners needed cleaning,the toilet bowl had ring stains,the wash cloth and towels were ding,the carpet were dirty,yet it didn't smell.

Punti positivi: It was decent, no complaints.

Punti positivi: The rooms wee clean.

Punti negativi: It is not in a very good location, but I didn't have any problems.

Punti positivi: Staff and location, (with reservations)

Punti negativi: WiFii out up and down, called front desk, they give me a tech service, that called back four hours later. Housecleaning knocking on the door at 6 in the morning. Locations in area where lots of homeless, other people knocking on the door,

Punti positivi: Rooms were better than I expected. It was decent.

Punti positivi: Location

Punti negativi: You advertise this hotel has breakfast but it has not!!!

Punti positivi: The room was clean.

Punti negativi: Very run down. Sheets were worn out; pillows were pitiful. One lamp was held together with a rubber band and there was a power strip because there weren't enough plugs. The breakfast area doubled as a storage room. Only cereal or toast for breakfast.

Punti positivi: It was bad, the decor was a little outdated but it was clean and I felt safe. The price could be a little lower though.

Punti positivi: La colazione era buona.

Punti negativi: Le camere erano datate.

Punti positivi: Mi è piaciuto molto i bagni aggiornati!! L'arredamento era molto bello. I miei nipoti mi è piaciuto molto il popcorn e biscotti a notte. Ad una bella sorpresa a fine serata. Grazie! Il personale era eccellente! !

Punti negativi: La moquette avrebbe bisogno di essere aggiornato. I cuscini troppo morbidi per i miei gusti. A parte questo, sono stato molto contento con la camera. Il bar per la colazione era un po' deludente, devo dire.

Punti negativi: The bed was lumpy and hard I did not get any rest or sleep.

Punti positivi: Spacious and clean.

Punti positivi: It was accessible to shopping areas easy access to the main roads and bypass

Punti negativi: I don’t have any complaints

Punti positivi: The breakfast wasn't that great,the sausage was boil and the waffle need some topping like strawberries or blue berries and add whip cream.,also there was no English muffins or turkey sausage.Take into consideration that everyone don't eat pork.try frying the sauage they would come out more better,boiling it takes all the flavor out!over all nice idea of a complimentary breakfast.

Punti negativi: No turkey sausage on breakfast bar amd no topping for the waffles .room 334 has a problem with the card to get into the room.it takes forever to get the door to open with the card in the slot.

Punti positivi: Always nice facility

Punti negativi: Room was given away by mistake & the only room available due to graduation wasn’t as nice as we’d stayed in before. Took several trips to the desk to get a key to work.

Punti negativi: There were no towels or pool towels. Told there wouldn't be any until the next day. Had to go to Walmart on Ledo road and purchase wash cloths and towels

Punti positivi: The bed and the clean room and place overall

Punti negativi: I loved everything even the receptionist his personality was great

Punti positivi: Very efficient even remembered our name.

Punti negativi: No

Punti positivi: Very clean, super friendly staff, great location for us.

Punti negativi: There really wasn't. Very happy with my stay!

Punti positivi: Nice rooms great location friendly staff

Punti negativi: My only problem the person who was cleaning bathroom left dirty rag in bathroom but overall was clean

Punti positivi: The location

Punti negativi: Bedside table was missing and carpet was wet on the side of bed where it should have been

Punti negativi: Took our reservation but didn't keep it. Asked for two rooms with two queens. Got two rooms with one king. This was not ideal but we were prorated some money back which was appreciated.

Punti positivi: Il personale cordiale!!!

Punti negativi: C'era una crepa nella piastrelle del bagno. La moquette aveva un taglio molto evidente. La sveglia non funzionava.

Punti positivi: Connessione Wi-Fi ad alta velocità, microonde e frigorifero, ma la struttura era sporca

Punti negativi: Sporco Tenuto male Personale disorganizzato Conoscevo la zona e sembrava che non fosse un hotel dove hanno luogo attività illecite. Avevo ragione, le prostitute e i trafficanti di droga non sarebbero venuti in questo hotel di livello molto scadente che ha un'enorme necessità di essere ristrutturato.

Punti positivi: I loved the access to the highway the location was very convenient. The property was clean and safe. There were no pest problems nor a hassle to get extra towels and wash clothes. The staff was extremely friendly and helpful. I will definitely recommend this Hotel to friends as well as stay here again.

Punti negativi: There wasn't anything that I didn't like about my stay. Everything was amazing.

Punti positivi: The staff was friendly, good location

Punti negativi: no hair dryer, or coffee in room, narrow parking, no breakfast; had to ask for extra towels - only 2 in room

Punti positivi: It was in a good location and it was very nice

Punti negativi: Everything was good

Punti positivi: Bed was comfy

Punti positivi: Location//Value

Punti negativi: The weed smell from some of the guests

Punti positivi: Room was very comfortable

Punti positivi: The beds where fine

Punti negativi: They did not give me my Senior discount and there was a rat around the bottom of the steps outside. Also the microwave did not function right. Would never go there again.

Punti positivi: Where it was located

Punti negativi: Bathroom was filthy! Bugs in the shower! Knobs on dresser was coming off! Horrible experience

Punti positivi: Nothing about experience here I liked!! Poor manners by staff. Guests loud and hanging on balcony smoking yelling and property management done nothing. Requested for first floor and was given second floor. I asked what good too request for and manager replied too make u feel good!!!

Punti negativi: Everything!!! Don’t ever stay here!! Unless u like dirty linens, rude staff and guest hanging out on balconies smoking

Punti positivi: Very comfortable room .

Punti negativi: Sheets were some what stained .

Punti positivi: Clean and updated room

Punti negativi: No not really

Punti negativi: Advertised with restaurant and there is none

Punti positivi: Friendly staff, good hot breakfast.

Punti negativi: Mold on caulking on bottom of shower floor.

Punti positivi: Location was great

Punti negativi: Room was dated, bed was noisy and uncomfortable. Room door was hard to open.

Punti positivi: The location near the mall and places to eat. Also had Gideon Bibles in the room.

Punti negativi: Bathroom was gross. Hair still on the bathroom floor and sink counter after it was cleaned. Yuck.

Punti positivi: I was more than pleased with all aspects of my visit. My check in not only was quick, friendly, and totally professional, but the service provided by the young gentleman went far and above my expectations! My room had been totally remodeled and was comfortable chic and quite luxurious. The room was beautifully furnished, comfortable chai and ottoman and a marvellous bed with a superb mattress. Excellent flat screen tv receiver and a good working area. All of the linens, towels were large and ample. The hardwood flooring is a great four stars. Breakfast was very satisfying in a pleasant area.

Punti negativi: Absolutely nothing. all aspects of my overly short stay exceeded all of my expectations! BRAVO. I will be back hopefully this Spring for at least a two day stay. This would be a non-business pleasure trip.

Punti positivi: The bed was comfortable . Desk people were nice.breakfast was great

Punti negativi: The room was nasty the only thing clean was the bed house keepers are lazy good luck getting your room clean or a clean towel or a roll of toilet paper black mold on the ceiling

Punti positivi: The staff was courteous and helpful.Food was good and fresh.

Punti negativi: Floors were dirty and very slippery. The shower was so slippery and the water was very very hot. The comforter was dirty upon arrival and the room was too hot even adjusting to 66 degrees. There were no towels and front desk clerk said he thinks people were taking them but more were ordered for Tuesday of the next week.

Punti positivi: The room was okay.

Punti negativi: he experience was horrible. When I arrived I was told there was $100.00 Deposit because I was paying in cash. There was nothing on the website that indicated such. To me that is false advertisement and needs to be put on the website if that is the case or the hotel policy.

Punti positivi: Hotel was extremely packed and no parking. The man working went and moved his car to give me a space

Punti negativi: Very dirty. Doors were filthy. Stairs were dirty.

Punti positivi: Quiet

Punti negativi: the cleaning , i found a pair of womens underwear under my pillow . and breakfast was okay besided they had no breakfast meat it was only sausage gravy

Punti negativi: The toilet wasn't clean..mold in shower...coffee was left in machine..it was obvious that they didn't clean that room. The staff said they didn't have clean towels to replace ones in the room. As a technician, I also noticed the A/C was set at a fixed temperature and the wall controller was there for show.

Punti negativi: The towels were terrible! Spend some money and get REAL towels!

Punti positivi: Nothing

Punti negativi: First of all, there was a roach that met us at the door when we walked in the room. The shower walls were basically black and were moldy. The bathroom door was broken. The towels scratched my skin and were ALSO dirty. The ceiling had mold on it.

Punti positivi: Nothing

Punti negativi: Roaches

Punti positivi: Front staff (night shift) was nice, tv worked (was a bit blurred). No hair in bed or on linens.

Punti negativi: Linens were paper thin but clean, need to invest in some wall patching and paint. Breakfast was barebones. Almost everything was old

Punti positivi: The gentleman who checking me in was fantastic

Punti negativi: Mattress

Punti positivi: Great set up of the jacuzzi room, very spacious and relaxing. Entire staff was nice. Would definitely recommend.

Punti negativi: Beds are not very comfortable.

Punti positivi: The location was great

Punti negativi: Very old hotel. Not clean. Floors sticky. Exterior door closed with a padlock. Didn't even have a do not disturb sign available. Lots of partying and questionable guests hanging out around doors.

Punti positivi: Location in relation to my business obligation.

Punti negativi: Roaches! I had to sleep with the lights on in fear of seeing how infested the room really was. Witnessed (5) roaches in total, most of which hide behind the baseboards and behind furniture. If 0 was an opinion, I would have selected it instead of the denoted 1 stars. I will be avoiding the Araamda Inn moving forward as a result of this experience.

Punti positivi: The receptionist was friendly and professional.

Punti negativi: The inn was terrible. All ac was turned off in the building to perserve money or it was broken. The room was humid and muggy. Floors were sticky. The bathroom had dead fleas around the sink. Only the ac in the room worked which had a funky smell. Elevators didnt work. I would have been angry if had to endure more than just sleeping but it was mainly a short overnight just to get by.

Punti positivi: The complimentary continental breakfast was good and convenient, as I was running late that morning. Hardwood floors look great!

Punti negativi: No problems here.

Punti positivi: It was near where we wanted to be.

Punti negativi: We were in town to run a marathon. Almost immediately after we checked in there was an attempted fraudulent charge on our credit card. We talked to another runner staying at the hotel who had the exact same thing happen- same attempted purchase, same amount. The only commonality we had was this hotel. Also, the hallways were full of loud people at late hours. Our overall experience was horrible. This hotel should not be in business.

Punti positivi: The location

Punti negativi: The Toilet seat was dirty the exit was padlocked shut the towels were small see-through So we had to get a second set just to dry off the breakfast consisted of a bowl of packages of instant oatmeal two containers of driedSerial and coffee that's it. We

Punti positivi: La colazione era ben fatta, con un sacco di spazio e ben fornita

Punti negativi: C'era odore di spray in camera. Il letto era troppo duro per i miei gusti.

Punti positivi: I canali TV non basta

Punti negativi: Senza colazione

Punti positivi: Location was so easy to get to. Friendly and helpful staff specifically the sweet woman that checked us in and the very nice man that was manning the breakfast! Breakfast was perfect for a quick and easy morning! The floors were nicely re-done.

Punti negativi: they were in the middle of construction/remodeling the rooms near where we were placed so we had to walk through the construction are to get to our rooms- it was a little dirty and there was equipment and supplies in the hall.

Punti positivi: Staff

Punti positivi: The room was very spacious!

Punti negativi: On Saturday Oct. 12th about 11:00 a.m. I left a tip in the envelope provided in room 231. When I returned to the room about 4:30 p.m. The sign was outside my door and it said Do Not Disturb. I left the sign on the side that said Makeup the Room Now. When I entered the room; the room hadn't been cleaned. However, the tip was gone. Also, I left the TV on and it was off! Now the reason I left the TV on was because when you turn off it switches to HDMI 1, and it must be switched back to HDMI 2 . SOMEBODY WENT IT IN MY ROOM! THAT PERSON TOOK THE TIP AND TURNED OFF THE TV. THE PERSON DIDN'T BOTHER TO CLEAN THE ROOM. THE HOUSEKEEPER SWEAR SHE DID NOT DO IT! THE ROOM WASN'T CLEANED. WE HAD TO ASK FOR FRESH TOWELS FROM THE FRONT DESK. OUTSIDE OF THE ABOVE INCIDENT ..MY STAY WAS GOOD.

Punti positivi: The lady at the check-in desk was very friendly and efficient.

Punti negativi: My room had crumbs the size of nickels on the floor when I got there.

Punti positivi: The staff was excalent

Punti negativi: There were bed bugs and bites on my legs and arms. I had to ask staff to change my sheets due to same spots on the pillow cases...

Punti positivi: My room was clean, bathroom was very clean...which is very important to me and also one of the first things I notice in a hotel!! The cleanliness of the bathroom gets a thumbs up from me. Sizable room, it fit my comfort. Friendly front desk staff. I did not see any bugs at all, great. I am a retuning traveler at this particular location and was once again satisfied with my stay.

Punti negativi: There was construction going on within the hallways, I wouldn't say this was something I "disliked", but this construction can be seen as a pro which would suggest the hotel is undergoing updates/installments which would hopefully add onto the benefits of the hotel.

Punti positivi: Bed was comfy, loved the seating area, i could sleep while my son read his book.

Punti negativi: There was pee on the toilet around the bottom so i could smell it when i sat down..wasn't clean.

Punti positivi: Front desk staff was polite. Price was decent for overall stay. Did not see any bugs (which plays a huge factor for me)! Bathroom spacious and clean. Room size is just as you see in the pictures...spacious as well.

Punti negativi: There was what appeared to be some sort of animal hair (I'm guessing dog hair) loosely spread out on the floor between the two beds in my room. It looked like something had been shedding. I was disgusted by this because if housekeeping did come into the room prior to my or anyone's arrival why was the floor not swept?? It was pretty obvious to notice the hair; I was shocked this was overlooked and not cleaned. I found it disgusting, when you go into your hotel room you expect it to be clean, not filled with dog/animal particles...no one wants to eat in their room and have animal hair floating in the air and in their food. On one of the other beds the sheets had faint brown stains that looked dirty. You could tell the stains were past stains and the sheets did go through the wash cycle, but still....DIRTY SHEETS. You could obviously notice the stains without much effort. I went to the front desk to address my problems and the young lady sincerely apologized and even helped sweep the floor in my room and gave me a fresh set of bed sheets. Lastly, it was very hot in the hallway on the second level. The ground floor was cool, but as soon as you went upstairs you could feel the heat strike you...there was no a/c. What I noticed about this is that during the mornings (when housekeeping were making their rounds) it was cool, but by the middle of the day it back to being hot. It was literally as if they only turned on the a/c to accommodate housekeeping. I'm not sure the reason behind this but if there is an issue with ventilation you need to inform your guests.. upon check in you can give a verbal notice or simply even have a sign up giving awareness. The hallway felt as hot as outside, it was rude. I have stayed at this property in the past and never had any issues; I was disappointed by these various things. In the future if I come back into town I will most likely pay a bit more to stay somewhere else because of these encounters.

Punti negativi: Bait and switch. Pictures on website

Punti positivi: The breakfast was fair. I didn't expect breakfast, so we went prepared with breakfast foods that we are accustomed to eating.

Punti negativi: I didn't like the housekeeper knocking on the door every morning early. I thought that she would have given us until noon on some days.

Punti positivi: Comodo

Punti negativi: Hanno bisogno di un'altra uscita

Punti positivi: The bed was hard and the bathroom was half clean.

Punti negativi: Remodel

Punti negativi: The staff is stereotypical. The staff was really rude. By us behind an interracial the staff was extremely judgemental.

Punti negativi: Had a roach crawl out of one of my food boxes

Punti positivi: Cheap value for the money

Punti negativi: The cleaning stuff deliberately left dirty linen on the bed, the pillow covers had dirty marks all over the bed as if someone stepped on it after the bed was made and the cover were intentionally left pulled back so as to show the customer how filthy the lien was . There were floor fans in the hallways on both ends which looked very very very tacky .

Punti positivi: Very peaceful environment

Punti positivi: Close to highway

Punti negativi: Bugs

Punti positivi: Nothing

Punti negativi: Check in the lady was rude. The room wasn’t clean and it was stink.

Punti positivi: The beds was protected in a great way from bed bugs.

Punti negativi: I didn't like the bathroom too much. And the hallways are somewhat dim in lighting.

Punti positivi: No bugs

Punti negativi: The smell was bad.. like urine

Punti positivi: The bathroom could have been better but other than that it was ok.

Punti negativi: The neighborhood was very BAD.

Punti positivi: Close to family and the only decent hotel in the area

Punti negativi: hard mattress

Punti positivi: The staff was nice. It's ok if you only staying for one night.

Punti negativi: The room was not clean enough had stains on the comforter look like blood. I will not stay there again.

Punti negativi: Floor and mirror were not cleaned.

Punti positivi: Check in was quick and friendly, room was nice a spacious, bed was comfy, internet was good.

Punti positivi: The location.

Punti negativi: The bathtub was too small.

Punti positivi: $40 is about as low as you will find a hotel for. Had a fridge, microwave, and t.v. that all worked.

Punti negativi: Toilet did not flush properly Door would not deadbolt

Punti positivi: Having a mini-fridge & microwave in my room.

Punti negativi: The bathtub was too small. The paint on the ceiling of the bathroom was falling off.

Punti negativi: The bathroom was dirty and the cabinet under the sink was falling in. The hotel needs some work done and needs to do a better job of cleaning!

Punti positivi: Very convenient stay enjoyable to me to stay there again

Punti negativi: No breakfast