Autonoleggi Valenza

You get what you pay for

Punti positivi: Overall the value was unbeatable.

Punti negativi: 1) Pickup location was confusing because it was not made clear. 2) Car was dirty when it was delivered. 3) Condition of car was not the best...alignment was off, tires were low on tread & inside the car there were items that were broken.

INSANE credit card hold.

Punti positivi: Nothing. I never actually rented the car because of the fact that Dollar insisted on blocking out $900 on my credit cart - and did so without informing me first.

Punti negativi: I went to pick up my dollar rent-a-car in Valencia Spain and the woman at the counter (who worked for Hertz - Dollar doesn't even have staff at the VLC airport, they farm out their rentals to another company) took care of all the paperwork and handed me something to sign. This is when I found out that, without even telling me, she had blocked out $942 on my credit card (in addition to the rental charge). Now, I had planned to use my CapOne card because it doesn't charge foreign transaction fees. If I have known this woman was going to block out almost all of my remaining credit, I would NEVER have allowed it. But it was too late. I was stuck in Spain with almost zero credit in the card I had been planning to use, thanks to Dollar's INSANE security hold. Screw that. i cancelled the contract and rented somewhere else, with ZERO credit card hold. But of course now I had to use another source of payment for the next five days while the merchant system released the pending hold, which cost me a bunch of foreign transaction fees and made my trip a lot more difficult and expensive than it had to be. THANKS DOLLAR! You jerks. Never again.