Auto a noleggio economiche a Tulsa

No cars available

Punti positivi: Nothing

Punti negativi: That I got a confirmation number but there were no cars available when I went to pick it up.

Punti positivi: Nothing. Easily the worst service from beginning to end that I have ever had with renting a car. Not only was the vehicle filthy dirty inside and out, the XM radio that I purchased did not work, the extra key to the vehicle was broken, and when trying to fix these issues I was placed on hold for approximately 30 minutes while a solution to the problem was not really solved.

Punti negativi: The vehicle had not been cleaned out. This included vacuuming the floor boards, but also included food that was stuck in the door panels. This food had been there so long that it was moldy. Pretty disgusting. While checking out the vehicle from the Tulsa Airport kiosk, the service agent never got off of their personal cell phone while I was trying to check out the vehicle. Pretty awful customer service. After renting the vehicle and adding on Sirius XM Radio, the Sirius did not work. I called Enterprise and it took approximately 30 minutes to fix the problem. During this time I explained that I was pretty disappointed with my experience up until this point and described the above to the service agent on the phone, including that if I am going to be spending over $100 renting a vehicle it AT MINIMUM should be clean, and should never have moldy food in the door panels. The service agents response? "How does free Sirius XM sound" - Yeah, thanks. the service that I've paid for and has taken a 30 minute phone call to fix is now free, but I still have moldy food in a dirty car. A terrible experience

Punti positivi: new pick up location was convenient

Punti negativi: Enterprise didn't have my car when I arrived in Tulsa. Apparent pick up was NOT at airport as advertised on the Kayak website. When I arrived in Tulsa, the Enterprise agent said the site was "OFF" airport and in fact closed and that she didn't have a car for me.

Kayak Prices

Punti positivi: Customer service was fantastic!

Punti negativi: The taxes from Kayak where off from the Tulsa Airport pick up location from Enterprise. The car was reserved for $38 and some change all fee's included. I had to pay $49! Not a good look on Kayak. The email that I received was incorrect on the pricing from Kayak. The price that I was Quoted from Kayak in Email and should have been honored. I will book directly from the vendor from now on. Rates could have been better.

do not do business with ENTERPRISE

Punti positivi: When I did the rental online and picked Tulsa International Airport to pick up from, when I actually landed they said the rental place was actually in downtown Tulsa. (20 mins away) The did not have a courtesy car to take me or pick up. The would not honor the rental at the airport. I will never do business with Enterprise AGAIN.