Auto a noleggio economiche a Tulsa

Always something at the end with Enterprise!

Punti positivi: My trip was over! Stop off was near my destination and within walking distance.

Punti negativi: Your told you can drop the car off wherever you want then there's an upcharge for dropping it off where it is convenient for you. People at the end always come up with an excuse as to why they won't let you change your method of payment leaving me with an credit card bill!

There's always something with Enterprise!

Punti positivi: I was able to get my car checked in and got a ride to my destination.

Punti negativi: I left the car at a location near my destination but they acted like it was a hassle because it wasn't at an airport location. They refused to put my charges on a debit card after I was told I could use another card at the end of my trip! I've done this many times before and have never had this problem. But if they're busy the want to send me to the airport. I always feel like I am working for Enterprise rather than the other way around.

No cars available

Punti positivi: Nothing

Punti negativi: That I got a confirmation number but there were no cars available when I went to pick it up.

Punti positivi: Nothing. Easily the worst service from beginning to end that I have ever had with renting a car. Not only was the vehicle filthy dirty inside and out, the XM radio that I purchased did not work, the extra key to the vehicle was broken, and when trying to fix these issues I was placed on hold for approximately 30 minutes while a solution to the problem was not really solved.

Punti negativi: The vehicle had not been cleaned out. This included vacuuming the floor boards, but also included food that was stuck in the door panels. This food had been there so long that it was moldy. Pretty disgusting. While checking out the vehicle from the Tulsa Airport kiosk, the service agent never got off of their personal cell phone while I was trying to check out the vehicle. Pretty awful customer service. After renting the vehicle and adding on Sirius XM Radio, the Sirius did not work. I called Enterprise and it took approximately 30 minutes to fix the problem. During this time I explained that I was pretty disappointed with my experience up until this point and described the above to the service agent on the phone, including that if I am going to be spending over $100 renting a vehicle it AT MINIMUM should be clean, and should never have moldy food in the door panels. The service agents response? "How does free Sirius XM sound" - Yeah, thanks. the service that I've paid for and has taken a 30 minute phone call to fix is now free, but I still have moldy food in a dirty car. A terrible experience

Punti positivi: new pick up location was convenient

Punti negativi: Enterprise didn't have my car when I arrived in Tulsa. Apparent pick up was NOT at airport as advertised on the Kayak website. When I arrived in Tulsa, the Enterprise agent said the site was "OFF" airport and in fact closed and that she didn't have a car for me.