Auto a noleggio a South San Francisco

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Neutrali
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4,4

Punti positivi: The employees were nice

Punti negativi: The shuttle ride was extremely long

Recensione del ago 2018

recensione fornita da
2,0

No way to contact

Punti negativi: I reserved a car for a week. Due to medical reasons, I could only pick it up on the 3rd day. I tried contacting the number given on the reservation (a SF number) and was told by the E-Z Rent-A-Car representative that they don't do anything; I need to work with CarRentals.co. They gave me a phone number. The phone number was a private person, completely irrelevant to anything. All I wanted is to secure the pickup later - I did not expect money back. However, I could not do it and therefore lost more than $300 - never got to get a car, although fully paid. I clearly will never use E-Z Rent-A-Car again.

Recensione del giu 2018

recensione fornita da
2,8

Worst ever

Punti positivi: Rude staff, middle of NOWHERE, and the longest line I’ve ever seen at a car rental spot 45 minute wait!!! I had an urgent business appointment to attend but nobody on staff could help me out. Will never EVER again use this company.

Recensione del giu 2018

recensione fornita da
2,0

Punti positivi: Nothing

Punti negativi: I got on the shuttle and the lady informed me that because I didn’t prepay, they wouldn’t have any cars available and to try another car rental company.

Recensione del giu 2018

recensione fornita da
2,4

Horrible

Punti positivi: Drop off was fairly simple.

Punti negativi: First of all, it took 2 hours to pick up my car. Secondly, the car was supposed to be a “non-smoking” car, yet it REAKED of not only cigarette smoke, but also marijuana. So much so, that when I went to my business conference that I flew in town for, I was getting dirty looks and was approached by multiple co-workers asking if I had been smoking (and I’m a non-smoker). I will never rent from your company again. HORRIBLE EXPERIENCE!

Recensione del apr 2018

recensione fornita da
10,0

Good experience

Punti positivi: I arrived later than expected to the rental company, but they upgraded me to an SUV without charge (it was the only car they had left) and the check in/out process was very smooth. Going to the car location to and from the airport was very easy, as long as you know where to go. Both shuttle drivers were very polite and helpful.

Punti negativi: I had originally bought insurance at the time I reserved the rental car, but the associate didn't seem familiar with the policy (if it would cover me for the upgraded SUV). However I don't think this policy was from the rental car company itself.

Recensione del mar 2018

recensione fornita da
3,6

Terrible Service

Punti positivi: Car was okay.

Punti negativi: Employees were awful. Service was slow and poor. I got called “a moron” by an employee after telling him I got insurance through a third party and not their company. Got my car broken into and the company pretty much did all they could to make sure they screwed me. I will never go back and will make sure they never get business from me or anyone I know

Recensione del mar 2018

recensione fornita da
8,0

Punti positivi: I rented for a day and used quarter tank. I had purchased the gas prepay option and was not explained properly that this option works best when using the whole tank and returning car on empty. Manager at location agreed to refund if I take the car again and fill it up.

Punti negativi: Slow - I arrived for pick up at 5 pm and took half an hour to finally get into the car. Return was not changed to 5:30 Gas prepay option was not explained properly - had to have a long discussion with management to get a refund

Recensione del feb 2018

recensione fornita da
5,2

Incident at Pick-Up

Punti positivi: The car itself was great, clean and in good condition. I enjoyed driving the hybrid version of the Toyota Highlander, as it helped save on gas and was nice to drive.

Punti negativi: I had a horrible customer service experience with this company. When I went to pick up the car I was with my boss and the front desk agent to me I had been flagged as an "undesirable renter". They told me that my driver's license was showing that I had rented with them before and that another man had been on the account as an additional driver and were flagged as "undesirable drivers". This was 100% not true, I have never rented with them before and not only was I embarrassed in front of my boss but I was worried someone might be using my identity to rent cars, or worse identity theft issues. They were able to bypass the flag, let me have the car, and give me a customer service number to call and follow up with more details about this claim. Needless to say this took quite a bit of time, not to mention the extra time I spent that night running a credit report because I was worried about identity theft issues. I called to follow-up the next morning and they told me they had no record of this claim. I was still concerned about why the front desk was showing something different so they told me they would send an investigation to their corporate office and I would hear back within 24-48 hours. It has been 4 days and I have not received any kind of follow up on the issue. It's safe to say that I will not be renting from this company and am very disappointed in my experience.

Recensione del feb 2018

recensione fornita da
2,0

Didn't show up, had to eat my fee.

Punti negativi: Shuttle never showed up, after 3 calls to rental center assuring "it was on it's way". I finally bailed out and went to Hertz, who had me out the door in 15 minutes. Had to just eat my pre-paid fee to E-Z.

Recensione del feb 2018

recensione fornita da
2,0

Sad

Punti positivi: Nothing

Punti negativi: My kids could have done a better job!

Recensione del feb 2018

recensione fornita da
4,0

Plan on extra time

Punti positivi: Employees were friendly

Punti negativi: Pickup took a very long time

Recensione del gen 2018

recensione fornita da

Altro

10,0

Good experience

Punti positivi: I arrived later than expected to the rental company, but they upgraded me to an SUV without charge (it was the only car they had left) and the check in/out process was very smooth. Going to the car location to and from the airport was very easy, as long as you know where to go. Both shuttle drivers were very polite and helpful.

Punti negativi: I had originally bought insurance at the time I reserved the rental car, but the associate didn't seem familiar with the policy (if it would cover me for the upgraded SUV). However I don't think this policy was from the rental car company itself.

Recensione del mar 2018

recensione fornita da

8,0

Punti positivi: I rented for a day and used quarter tank. I had purchased the gas prepay option and was not explained properly that this option works best when using the whole tank and returning car on empty. Manager at location agreed to refund if I take the car again and fill it up.

Punti negativi: Slow - I arrived for pick up at 5 pm and took half an hour to finally get into the car. Return was not changed to 5:30 Gas prepay option was not explained properly - had to have a long discussion with management to get a refund

Recensione del feb 2018

recensione fornita da

4,4

Punti positivi: The employees were nice

Punti negativi: The shuttle ride was extremely long

Recensione del ago 2018

recensione fornita da
2,0

No way to contact

Punti negativi: I reserved a car for a week. Due to medical reasons, I could only pick it up on the 3rd day. I tried contacting the number given on the reservation (a SF number) and was told by the E-Z Rent-A-Car representative that they don't do anything; I need to work with CarRentals.co. They gave me a phone number. The phone number was a private person, completely irrelevant to anything. All I wanted is to secure the pickup later - I did not expect money back. However, I could not do it and therefore lost more than $300 - never got to get a car, although fully paid. I clearly will never use E-Z Rent-A-Car again.

Recensione del giu 2018

recensione fornita da
2,8

Worst ever

Punti positivi: Rude staff, middle of NOWHERE, and the longest line I’ve ever seen at a car rental spot 45 minute wait!!! I had an urgent business appointment to attend but nobody on staff could help me out. Will never EVER again use this company.

Recensione del giu 2018

recensione fornita da
2,0

Punti positivi: Nothing

Punti negativi: I got on the shuttle and the lady informed me that because I didn’t prepay, they wouldn’t have any cars available and to try another car rental company.

Recensione del giu 2018

recensione fornita da
2,4

Horrible

Punti positivi: Drop off was fairly simple.

Punti negativi: First of all, it took 2 hours to pick up my car. Secondly, the car was supposed to be a “non-smoking” car, yet it REAKED of not only cigarette smoke, but also marijuana. So much so, that when I went to my business conference that I flew in town for, I was getting dirty looks and was approached by multiple co-workers asking if I had been smoking (and I’m a non-smoker). I will never rent from your company again. HORRIBLE EXPERIENCE!

Recensione del apr 2018

recensione fornita da
3,6

Terrible Service

Punti positivi: Car was okay.

Punti negativi: Employees were awful. Service was slow and poor. I got called “a moron” by an employee after telling him I got insurance through a third party and not their company. Got my car broken into and the company pretty much did all they could to make sure they screwed me. I will never go back and will make sure they never get business from me or anyone I know

Recensione del mar 2018

recensione fornita da
5,2

Incident at Pick-Up

Punti positivi: The car itself was great, clean and in good condition. I enjoyed driving the hybrid version of the Toyota Highlander, as it helped save on gas and was nice to drive.

Punti negativi: I had a horrible customer service experience with this company. When I went to pick up the car I was with my boss and the front desk agent to me I had been flagged as an "undesirable renter". They told me that my driver's license was showing that I had rented with them before and that another man had been on the account as an additional driver and were flagged as "undesirable drivers". This was 100% not true, I have never rented with them before and not only was I embarrassed in front of my boss but I was worried someone might be using my identity to rent cars, or worse identity theft issues. They were able to bypass the flag, let me have the car, and give me a customer service number to call and follow up with more details about this claim. Needless to say this took quite a bit of time, not to mention the extra time I spent that night running a credit report because I was worried about identity theft issues. I called to follow-up the next morning and they told me they had no record of this claim. I was still concerned about why the front desk was showing something different so they told me they would send an investigation to their corporate office and I would hear back within 24-48 hours. It has been 4 days and I have not received any kind of follow up on the issue. It's safe to say that I will not be renting from this company and am very disappointed in my experience.

Recensione del feb 2018

recensione fornita da
2,0

Didn't show up, had to eat my fee.

Punti negativi: Shuttle never showed up, after 3 calls to rental center assuring "it was on it's way". I finally bailed out and went to Hertz, who had me out the door in 15 minutes. Had to just eat my pre-paid fee to E-Z.

Recensione del feb 2018

recensione fornita da
2,0

Sad

Punti positivi: Nothing

Punti negativi: My kids could have done a better job!

Recensione del feb 2018

recensione fornita da
4,0

Plan on extra time

Punti positivi: Employees were friendly

Punti negativi: Pickup took a very long time

Recensione del gen 2018

recensione fornita da

Altro

Domande frequenti sul noleggio auto a South San Francisco

Qual è la migliore agenzia di auto a noleggio a South San Francisco?

In base alla valutazioni e alle recensioni di utenti reali di KAYAK, la migliore compagnia di auto a noleggio a South San Francisco è Payless (6,2, 205 recensioni).

Quali compagnie di auto a noleggio si trovano a Aeroporto di San Francisco (SFO)?

Compagnie di auto a noleggio a Aeroporto di San Francisco: Budget, Alamo, Sixt, Dollar, National, Thrifty, Avis e Hertz.

Quale compagnia di auto a noleggio sceglieresti a Aeroporto di San Francisco (SFO)?

Compagnie di auto a noleggio che offrono servizio shuttle da Aeroporto di San Francisco verso destinazioni vicine all'aeroporto: Budget, Alamo, Sixt, Dollar, National, Thrifty, Avis e Hertz.

Come posso trovare l'agenzia di auto a noleggio più vicina a South San Francisco?

Guarda la mappa delle agenzie di auto a noleggio per trovare quella più vicina.

Auto a noleggio economiche a South San Francisco

Cerca subito tra centinaia di siti di viaggio per auto a noleggio a South San Francisco

South San Francisco recensioni di auto e directory

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Agenzie di autonoleggio a South San Francisco

Domande frequenti sul noleggio auto a South San Francisco

Qual è la migliore agenzia di auto a noleggio a South San Francisco?

Quali compagnie di auto a noleggio si trovano a Aeroporto di San Francisco (SFO)?

Quale compagnia di auto a noleggio sceglieresti a Aeroporto di San Francisco (SFO)?

Come posso trovare l'agenzia di auto a noleggio più vicina a South San Francisco?

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