Recensioni recenti
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10,0
Punti positivi: The staff was exceptionally friendly and after returning the car we were offered an umbrella to have as it was raining quite hard. We didn't end up taking the umbrellas, but the offer was very kind and capped a lovely experience with this office.
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7,6
My car rental
Punti positivi: The agents was nice and on time for my pick up... They was willing to change my rental if needed since I was going skiing..
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4,0
Good service, lots of hidden costs
Punti positivi: Customer service. quality of the car, location
Punti negativi: Lots of hidden costs
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4,4
Cavet emptor
Punti positivi: Car was parked conveniently right outside of airport terminal. Driving TDI diesel is a good choice for Bosnia.
Punti negativi: Supposedly was given class upgrade from compact to intermediate, but the car actually belongs to economy. Car obviously had been in a significant accident previously and although restored it's a thing Enterprise wouldn't admit. No other choice was offered, After less than few hundred miles car indicate service required. Fuel policy is ridiculous with $15 charge only to refuel. On the same note, fuel was noted down on the contract even before it was checked and 7/8ths of the tank was never corrected. Driving outside of Bosnia requires green card for which Enterprise demands $56. This normally is included in price and I was told I can only get it at that single office. I wouldn't recommend Enterprise or Kayak deals due to hidden unfair and undisclosed fees.
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2,0
Terrible terrible terrible
Punti negativi: Terrible terrible terrible I was promised a seven passenger van that hit three suitcases with a seven passenger I got a car that has two seats in the back and when you open the two seats there is no space for any luggage. it was not a van it was a five passenger station wagon that has two small seats in the back and when I asked for the car and I offered more money they had none The company needs to be more honest about what they are renting. I would have got the nine passenger van if I knew I had of time
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10,0
Punti positivi: Il personale era eccezionalmente cordiale e dopo aver restituito l'auto ci hanno offerto un ombrello perché pioveva abbastanza duramente. Non abbiamo finito con prendere gli ombrelloni, ma l'offerta era molto gentile e ha chiuso un'esperienza incantevole con questo ufficio.
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7,6
Il mio noleggio auto
Punti positivi: Gli agenti erano gentili e puntuali per il mio ritiro... Erano disposti a cambiare il mio noleggio, se necessario, visto che stavo andando a sciare.
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4,0
Buon servizio, molte spese nascoste
Punti positivi: . Qualità del servizio clienti della vettura, posizione
Punti negativi: Molti costi nascosti
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2,0
Terribile terribile terribile terribile
Punti negativi: Terribile terribile terribile terribile mi è stato promesso un furgone a sette passeggeri che ha colpito tre valige con un sette passeggeri ho avuto una macchina che ha due posti nella parte posteriore e quando si aprono i due sedili non c'è spazio per alcun bagaglio. Non era un furgone era un vagone a cinque posti passeggeri che ha due piccoli posti nella parte posteriore e quando ho chiesto per l'auto e ho offerto più soldi che non aveva L'azienda ha bisogno di essere più onesto su ciò che stanno affittando. Avrei avuto il furgone dei nove passeggeri se sapevo che avevo del tempo
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10,0
Punti positivi: The staff was exceptionally friendly and after returning the car we were offered an umbrella to have as it was raining quite hard. We didn't end up taking the umbrellas, but the offer was very kind and capped a lovely experience with this office.
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10,0
Punti positivi: Il personale era eccezionalmente cordiale e dopo aver restituito l'auto ci hanno offerto un ombrello perché pioveva abbastanza duramente. Non abbiamo finito con prendere gli ombrelloni, ma l'offerta era molto gentile e ha chiuso un'esperienza incantevole con questo ufficio.
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7,6
My car rental
Punti positivi: The agents was nice and on time for my pick up... They was willing to change my rental if needed since I was going skiing..
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7,6
Il mio noleggio auto
Punti positivi: Gli agenti erano gentili e puntuali per il mio ritiro... Erano disposti a cambiare il mio noleggio, se necessario, visto che stavo andando a sciare.
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4,0
Good service, lots of hidden costs
Punti positivi: Customer service. quality of the car, location
Punti negativi: Lots of hidden costs
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4,4
Cavet emptor
Punti positivi: Car was parked conveniently right outside of airport terminal. Driving TDI diesel is a good choice for Bosnia.
Punti negativi: Supposedly was given class upgrade from compact to intermediate, but the car actually belongs to economy. Car obviously had been in a significant accident previously and although restored it's a thing Enterprise wouldn't admit. No other choice was offered, After less than few hundred miles car indicate service required. Fuel policy is ridiculous with $15 charge only to refuel. On the same note, fuel was noted down on the contract even before it was checked and 7/8ths of the tank was never corrected. Driving outside of Bosnia requires green card for which Enterprise demands $56. This normally is included in price and I was told I can only get it at that single office. I wouldn't recommend Enterprise or Kayak deals due to hidden unfair and undisclosed fees.
recensione fornita da
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2,0
Terrible terrible terrible
Punti negativi: Terrible terrible terrible I was promised a seven passenger van that hit three suitcases with a seven passenger I got a car that has two seats in the back and when you open the two seats there is no space for any luggage. it was not a van it was a five passenger station wagon that has two small seats in the back and when I asked for the car and I offered more money they had none The company needs to be more honest about what they are renting. I would have got the nine passenger van if I knew I had of time
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4,0
Buon servizio, molte spese nascoste
Punti positivi: . Qualità del servizio clienti della vettura, posizione
Punti negativi: Molti costi nascosti
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2,0
Terribile terribile terribile terribile
Punti negativi: Terribile terribile terribile terribile mi è stato promesso un furgone a sette passeggeri che ha colpito tre valige con un sette passeggeri ho avuto una macchina che ha due posti nella parte posteriore e quando si aprono i due sedili non c'è spazio per alcun bagaglio. Non era un furgone era un vagone a cinque posti passeggeri che ha due piccoli posti nella parte posteriore e quando ho chiesto per l'auto e ho offerto più soldi che non aveva L'azienda ha bisogno di essere più onesto su ciò che stanno affittando. Avrei avuto il furgone dei nove passeggeri se sapevo che avevo del tempo
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