Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
2,0
Had to cancel as city office was closed
Punti negativi: When we turned up to pick up the car, the office mentioned in our confirmation email was closed. When I called the number indicated on the door I was told we could only pick up the car at the airport. No one had made us aware of this change, they told us they did not have our details (which I find odd, as I had provided them during the registration). Very poor customer experience.
recensione fornita da
-
10,0
Punti positivi: The car was great. Clean, smooth, fairly zippy. Clutch was in good shape. The staff are friendly and very accommodating.
Punti negativi: I booked a rental from the city center location, but they were closed for staff training. So someone from the airport location picked me up at my hotel in downtown and drove me to the airport to get a car from them.
recensione fornita da
-
4,0
You are deceptive
Punti negativi: You do not mention clearly that the rental rate does not cover CDW. It was a big surprise. I had to pay extra.
recensione fornita da
-
2,0
Had to cancel as city office was closed
Punti negativi: When we turned up to pick up the car, the office mentioned in our confirmation email was closed. When I called the number indicated on the door I was told we could only pick up the car at the airport. No one had made us aware of this change, they told us they did not have our details (which I find odd, as I had provided them during the registration). Very poor customer experience.
recensione fornita da
-
4,0
You are deceptive
Punti negativi: You do not mention clearly that the rental rate does not cover CDW. It was a big surprise. I had to pay extra.
recensione fornita da
