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9,6
Punti positivi: The staff was so very helpful. Easiest car rental I have ever had.
Punti negativi: I should have opted for a bigger car.
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10,0
Punti positivi: Nice car, pretty fast service, when I called to tell them it was scratched (just so they didn't think I did it) they were great about it.
Punti negativi: There was only one person at a desk handling two different companies. One person was in front of me, and it took longer than I would have liked, but honestly I got out of there faster than I have with other rental companies.
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10,0
Punti positivi: Friendly on both ends. Drop off facility in LAX was easier than usual.
Punti negativi: Not much.
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4,4
Punti positivi: I received a car
Punti negativi: They didn’t have a car when I arrived at the rental (we ran out of cars). They told me to come back to the airport at 7am. I had to yell for 15 mins to get a random large van (not what I ordered).
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10,0
Punti positivi: the young man I worked with was excellent!
Punti negativi: Nothing!
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9,2
Punti negativi: Windshield was smeared and spotted with tree sap
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10,0
Punti positivi: The customer representative assisted me when my flight got delayed and I arrived at the car rental kiosk after hours.
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8,0
Punti positivi: Staff was helpful but we wanted to have 2 drivers on the registration, we were supposed to get extra driver for free. The gentleman at the counter was so fast we forgot to ask about the second driver and we called but they said we would have to return to the airport to redo the paperwork.
Punti negativi: See above
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10,0
Punti positivi: very nice employees at the desk
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8,4
Punti positivi: Easy in and easy out
Punti negativi: The inside of the windshield had a glare from being sprayed with cleaner but not wipe completely. The Dodge Caravan was otherwise very clean.
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8,0
Alamo cares
Punti positivi: Dodge Caravan rode well, had decent gas mileage and plenty of room for 5 people and plenty of luggage, food and gifts. I informed Alamo front desk of cleanliness issue and they gave me a sizeable deduction on the rental cost!
Punti negativi: The middle and back interior windows were not clean. Hand smears on a couple of them. Dust on the middle interior window ledges and exterior rear windows still had some dust and water streaks.
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9,6
Punti positivi: Pick up so easy at Santa Barbara airport
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9,6
Punti positivi: The staff was so very helpful. Easiest car rental I have ever had.
Punti negativi: I should have opted for a bigger car.
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10,0
Punti positivi: Nice car, pretty fast service, when I called to tell them it was scratched (just so they didn't think I did it) they were great about it.
Punti negativi: There was only one person at a desk handling two different companies. One person was in front of me, and it took longer than I would have liked, but honestly I got out of there faster than I have with other rental companies.
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10,0
Punti positivi: Friendly on both ends. Drop off facility in LAX was easier than usual.
Punti negativi: Not much.
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10,0
Punti positivi: the young man I worked with was excellent!
Punti negativi: Nothing!
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9,2
Punti negativi: Windshield was smeared and spotted with tree sap
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10,0
Punti positivi: The customer representative assisted me when my flight got delayed and I arrived at the car rental kiosk after hours.
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10,0
Punti positivi: very nice employees at the desk
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9,6
Punti positivi: Pick up so easy at Santa Barbara airport
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8,0
Punti positivi: Staff was helpful but we wanted to have 2 drivers on the registration, we were supposed to get extra driver for free. The gentleman at the counter was so fast we forgot to ask about the second driver and we called but they said we would have to return to the airport to redo the paperwork.
Punti negativi: See above
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8,4
Punti positivi: Easy in and easy out
Punti negativi: The inside of the windshield had a glare from being sprayed with cleaner but not wipe completely. The Dodge Caravan was otherwise very clean.
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8,0
Alamo cares
Punti positivi: Dodge Caravan rode well, had decent gas mileage and plenty of room for 5 people and plenty of luggage, food and gifts. I informed Alamo front desk of cleanliness issue and they gave me a sizeable deduction on the rental cost!
Punti negativi: The middle and back interior windows were not clean. Hand smears on a couple of them. Dust on the middle interior window ledges and exterior rear windows still had some dust and water streaks.
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