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3,6
Will Never Use Budget Again
Punti positivi: Nothing.
Punti negativi: Staff unfriendly, unprofessional, very slow — car dirty and poorly maintained, overcharging on gas not completely full, etc.
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6,4
Island time
Punti negativi: When i arrived at the pick up point I get told they do not have a car at that location & that I now need to go to the airport. After about 40 min back & forth they gave me a different car. On return I was 20min late and I get charged a late fee which supposedly only gets charged after 30min after drop off time
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2,0
A mess
Punti positivi: I can’t rate this because it was a disappointment
Punti negativi: I didn’t like that I reserved a minivan and when I got there they didn’t have any
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6,0
The Nassau Airport location needs more staff. Plan extra time!
Punti negativi: The check-in and check-out process was ridiculously slow. Thankfully, we allowed ourselves enough time at the end so we wouldn't be late for our flight. They either need more staff or need to upgrade their equipment.
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10,0
Punti positivi: Helpful check-in with Krystanique!
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2,0
Possibly the worst car I ever rented
Punti positivi: Nothing! Whilst the staff were pleasant the car was a wreck, the seats were torn, the front bumper was bolted on with 4screws, my credit card was charged €400 but when I dropped the car back I was told it would be 7 days before I would get the balance released back to me. The car smelled strongly for the duration, the seats internally were rusted, and based on the pictures I took on receiving the car, it had been in an “altercation” (or several) prior to my renting it. When I collected the car I was told there were some dents on it that they were aware of, however as I checked several dents and scrapes were not documented, I returned to the office and the nice lady came and visually inspected the car with me, then she added several extra pieces of information to the sheet and initialed it. As it was now late we took the car. As we drove around there was a constant rattle from the boot... the only saving grace being we were in New Providence for one whole day (it cost us $12 to fill it so we didn’t travel much partly due to the wreck we had rented. We were very disappointed and doubt we would ever book with budget ever again
Punti negativi: Everything
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2,0
Awful experience
Punti positivi: Nothing
Punti negativi: We arrived and were told the van we booked was unavailable. And, with 6 other people, no other car was available. After putting up a fight, they found a van to give us. It was the WORST. It sounded like it was going to break down every time we started it. The car was absolutely disgusting - dirt and sand everywhere. The seats were torn. The doors could barely be opened. It was an accident waiting to happen. The a/c stopped working during the trip. The representatives at the airport did not care at all. It was an absolutely miserable experience.
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9,2
Great!
Punti positivi: Great quick service since we had this reserved. Paid what was shown in reservation, with no money down on reservation.
Punti negativi: Car we received was a a bit tiny but small cars seemed to be very popular in Nassau.
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5,6
Rip off but not specific to Budget
Punti positivi: Rental office is onsite Car was clean, air con worked well
Punti negativi: Car was a tiny Suzuki, ancient with over 70k miles - a real clunker Paid a fortune for it ($135 for two days no insurance) All rental cars in Nassau are like this
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6,0
Punti positivi: Convenient and quick check in and out.
Punti negativi: Vehicle was in need of mechanical maintenance.
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2,0
Beware!! Not as advertised
Punti positivi: The Pick up and drop off of the vehicle was efficient.
Punti negativi: the vehicle condition was below standards. It was issued with a filthy exterior and unpleasant odor. The location did not offer a better option without having to pay additional charges. Customer service workers at facility were rude and unwilling to make our rental experience smooth and satisfactory.
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10,0
Punti positivi: rented a ford Taurus in Bahamas. we've been going there for 20 years (and usually get a crummy car). This was the BEST rental car we ever had there.
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10,0
Punti positivi: Helpful check-in with Krystanique!
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9,2
Great!
Punti positivi: Great quick service since we had this reserved. Paid what was shown in reservation, with no money down on reservation.
Punti negativi: Car we received was a a bit tiny but small cars seemed to be very popular in Nassau.
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10,0
Punti positivi: rented a ford Taurus in Bahamas. we've been going there for 20 years (and usually get a crummy car). This was the BEST rental car we ever had there.
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3,6
Will Never Use Budget Again
Punti positivi: Nothing.
Punti negativi: Staff unfriendly, unprofessional, very slow — car dirty and poorly maintained, overcharging on gas not completely full, etc.
recensione fornita da
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6,4
Island time
Punti negativi: When i arrived at the pick up point I get told they do not have a car at that location & that I now need to go to the airport. After about 40 min back & forth they gave me a different car. On return I was 20min late and I get charged a late fee which supposedly only gets charged after 30min after drop off time
recensione fornita da
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2,0
A mess
Punti positivi: I can’t rate this because it was a disappointment
Punti negativi: I didn’t like that I reserved a minivan and when I got there they didn’t have any
recensione fornita da
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6,0
The Nassau Airport location needs more staff. Plan extra time!
Punti negativi: The check-in and check-out process was ridiculously slow. Thankfully, we allowed ourselves enough time at the end so we wouldn't be late for our flight. They either need more staff or need to upgrade their equipment.
recensione fornita da
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2,0
Possibly the worst car I ever rented
Punti positivi: Nothing! Whilst the staff were pleasant the car was a wreck, the seats were torn, the front bumper was bolted on with 4screws, my credit card was charged €400 but when I dropped the car back I was told it would be 7 days before I would get the balance released back to me. The car smelled strongly for the duration, the seats internally were rusted, and based on the pictures I took on receiving the car, it had been in an “altercation” (or several) prior to my renting it. When I collected the car I was told there were some dents on it that they were aware of, however as I checked several dents and scrapes were not documented, I returned to the office and the nice lady came and visually inspected the car with me, then she added several extra pieces of information to the sheet and initialed it. As it was now late we took the car. As we drove around there was a constant rattle from the boot... the only saving grace being we were in New Providence for one whole day (it cost us $12 to fill it so we didn’t travel much partly due to the wreck we had rented. We were very disappointed and doubt we would ever book with budget ever again
Punti negativi: Everything
recensione fornita da
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2,0
Awful experience
Punti positivi: Nothing
Punti negativi: We arrived and were told the van we booked was unavailable. And, with 6 other people, no other car was available. After putting up a fight, they found a van to give us. It was the WORST. It sounded like it was going to break down every time we started it. The car was absolutely disgusting - dirt and sand everywhere. The seats were torn. The doors could barely be opened. It was an accident waiting to happen. The a/c stopped working during the trip. The representatives at the airport did not care at all. It was an absolutely miserable experience.
recensione fornita da
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5,6
Rip off but not specific to Budget
Punti positivi: Rental office is onsite Car was clean, air con worked well
Punti negativi: Car was a tiny Suzuki, ancient with over 70k miles - a real clunker Paid a fortune for it ($135 for two days no insurance) All rental cars in Nassau are like this
recensione fornita da
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6,0
Punti positivi: Convenient and quick check in and out.
Punti negativi: Vehicle was in need of mechanical maintenance.
recensione fornita da
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2,0
Beware!! Not as advertised
Punti positivi: The Pick up and drop off of the vehicle was efficient.
Punti negativi: the vehicle condition was below standards. It was issued with a filthy exterior and unpleasant odor. The location did not offer a better option without having to pay additional charges. Customer service workers at facility were rude and unwilling to make our rental experience smooth and satisfactory.
recensione fornita da
