Hotel a Nassau

Punti positivi: Posizione invidiabile

Punti negativi: Lo staff in generale risulta essere poco preparato e evidentemente per niente controllato dal management a cui non interessa nulla del cliente. Prezzi fuori controllo e molto alti per quello che offre. Qualità del cibo dell’unico ristorante decisamente bassa. Assolutamente non a livello dello standard degli altri Four Seasons.

Punti positivi: Beautiful property. Good tennis facility with lovely tennis pros. Spa and spa therapists are professional and talented.

Punti negativi: Sluggish restaurant staff. Less than average food at a high cost.

Punti positivi: La struttura è molto bella , la posizione ottima , la camera molto elegante . Il resort ha tre piscine meravigliose di cui una per i bambini . La spiaggia bellissima anche se il mare di fronte L hotel non è adatto per chi ha bimbi piccoli, ma basta fare una piccola passeggiata e si trova un angolo stupendo con acqua bassa

Punti negativi: Sono rimasta delusa dal ristorante e dalla colazione che purtroppo è alla carte. Visto la tipologia del resort ed il costo immaginavo di trovare la mattina un buffet meraviglioso , invece non esiste nulla di simile

Punti positivi: The staff was excellent. I highly recommend the Ocean Club. It was a great getaway for a few days.

Punti positivi: Spiaggia spettacolare, mare di una bellezza unica, bella camera cibo mediocre

Punti negativi: Il servizio abbastanza carente per un hotel di quella categoria

Punti positivi: Location and rooms are wonderfull

Punti negativi: 2 days in a row pool near The dune restaurant were not cleaned and water was yellow colour. Service should be improved. Sometimes you dont feel it is a four seasons hotel but you will a basic pension

Punti positivi: Location was fantastic, staff was extremely polite and helpfull.

Punti negativi: nothing to dislike

Punti positivi: Everything, it was just perfect ! The food was great, people were so nice. The beach is beautiful, rooms too.

Punti negativi: Nothing

Punti positivi: The hotel was well appointed and bedroom/bathroom excellent. The swimming pool was wonderful - very large and heated. Staff all gave good service although it runs to Bahamian time - i.e. takes time to have breakfast - can't be rushed!

Punti negativi: The hotel is relatively near the airport so you do get planes - although many of these are small private planes and they weren't intrusive. There are lots of stairs in the hotel including access to the bedrooms and the main building, so no good if you are disabled or find steps difficult.

Punti positivi: Loves the bed, the deck and meals were great. All staff excellent. Pool was excellent and booked for a pedicure and manicure

Punti negativi: Difficult to walk places. Couldn’t get to old fort bay beach, unless by taxi. Would like to be able to purchase reasonably priced wine that we could enjoy on our deck.

Punti negativi: No fridge or hot drinks in the room

Punti positivi: It is very peaceful and and beautiful place. Really loved the room, the lobby, the pool...even music was so relaxing. Just very luxury resort. Thai restaurant is amazing and not expensive. In fact everything was very nicely prised -) except the room, it is a pricy hotel. We had a lovely view of the ocean and the Marine with some epic yachts. Amazing place for couples. Would love to get back one day-)

Punti negativi: Nothing. I wish we could stay longer.

Punti negativi: Il cibo

Punti positivi: Ottimi ristoranti, piscina per bambini con acquario.

Punti negativi: Tutto ciò che c'è nel resort costa almeno il doppio del prezzo degli Stati Uniti. Inoltre ci si può proteggere dal sole ovunque in tutta la piscina. Non comprate la protezione nel negozio di articoli da regalo perché 1 bottiglia costa 44 dollari.

Punti negativi: Le camere sono molto piccole e ok, il sistema di illuminazione in camera è orribile.

Punti positivi: Il resort era molto bello, con un sacco di ristoranti

Punti negativi: I prezzi di cibo. Nessuna alternativa più economica. N availabiliblebafter buona 12:00 escluso il servizio in camera

Punti positivi: Le camere, i ristoranti, di tutto.

Punti negativi: Come lo shopping è costoso.

Punti positivi: Many things to do, great staff. Clean.

Punti negativi: The hotel lobby/casino was FREEZING. I was constantly cold my entire trip and honestly it ruined most of my experiences in the hotel. Too cold to eat inside the restaurants, too cold to play in the casino. I heard many other guests complaining as well.

Punti positivi: variety of things to do and overall quality

Punti negativi: no poker room in the casino

Punti positivi: The hotel was amazing, the staff was wonderful. The scenery was beautiful

Punti negativi: We had a water pipe burst the first night. We had to relocate. There was a wrong charge on our room. Although all was corrected it was an inconvenience .

Punti positivi: This is a great hotel. I came down for basketball tourney at Atlantis and stayed here. WiFi is awesome as I had to work while here. Will be coming back. Love the place. People also very nice and personable.

Punti positivi: I love the wrist band room cards they were fantastic !

Punti negativi: Food around the hotel wasn’t too great the restaurants in the hotel were 3 out of 5 and pricing was extremely unreasonable but other than that no complaints

Punti positivi: Cleanliness, modern, great service. Bed was comfortable but sat way too low to floor. Difficult to get up if older

Punti positivi: Library cafe at rosewood & kayak.

Punti negativi: Foods are expensive.

Punti negativi: eccessivo costo dei ristoranti e bar all interno della struttura

Punti positivi: Variety of bars and restaurants and the beautiful beach location

Punti negativi: The expense of the restaurants

Punti positivi: Relatively new hotel with many amenities and wonderful selection of pools to relax by. Nice restaurant selection, but most are upper-end, in terms of cost. Would be nice to have some more casual dining options.

Punti negativi: Staff does not clean up around pool area during the day and there are towels laying around everywhere.

Punti positivi: The location and facilities were great and many options to eat and have fun

Punti positivi: Nice and clean place. Best suited for adults

Punti negativi: Not much activities for kids, they do not have anything for them to do, no Arcade place, no kids room. Prices in the shopping store are astronomical and I have not seen anything like it ever, no matter where I have been. A Sunscreen spray is $50?? Com

Punti positivi: La Barriera Corallina nel complesso più bello del Royal Towers e da quello che mi è stato detto che fornisce comodità in più rispetto al Cove. Fintanto che il suo non eccessivamente più caro di Royal Towers, ne vale la pena.

Punti negativi: Il cibo è purtroppo costoso ed è spesso semplicemente "ok." Tuttavia si è progressivamente diventati meglio nel corso degli anni.

Punti positivi: - The room is nice with beautiful view - The beach - Want to say special thanx to Magnolia ( the consierge manager) for her support! Very friendly, helpful and kind! True professional!

Punti negativi: - the hotel shop is a little expensive, bottle of water about 10$

Punti positivi: struttura ottima (Reef) in termini di confort, pulizia e tranquillita’. In Atlantis è situata in posizione più lontana dagli ambienti caotici di parkadventure e gode di spiaggia e piscina riservate. le tipologie di camere sono monolocali e suite e dunque sono ambienti spaziosi e con ottima vista su oceano o su porto. servizio di pulizia e room service eccellenti.

Punti negativi: avevamo prenotato tramite booking una suite con camera da letto e ci è stato assegnato un monolocale. questo ha comportato una perdita di tempo all’accettazione per ottenere il cambio. consiglio di portare con se’ , la pianta della camera prenotata e la descrizione, in quanto la struttura ha diverse tipologie di alloggi con descrizioni similari e la traduzione delle stesse nelle pagine booking può generare fraintendimenti.

Punti positivi: Right on the beach with multiple pools... and access to unlimited towels. Great view from balcony, we had the non-beach facing room but still could see the beach and the bay in between the main island and paradise island.

Punti negativi: Price of food and drinks are outrageous. beaches were not cleaned up the best every night, towels and trash left on beach area nightly. We went during the "off season" and still had to search for chairs to lay down at the beach and pools.

Punti positivi: È la seconda volta che soggiorniamo in questo hotel ha una bellissima vista con la spiaggia a pochi metri

Punti negativi: Poco controllo in spiaggia, tanta plastica lasciata dai turisti che bevono in acqua e lasciano lattine e bicchieri come nulla fosse

Punti positivi: Location was great and away from all the noisey kids

Punti negativi: Didn't have breakfast, very expensive

Punti positivi: Ho soggiornato al Reef i primi 10 giorni di Agosto con la mia famiglia,posizione ottima per la spiaggia,mare incantevole....caraibico....tante piscine e attrazioni per ogni fascia di età ....

Punti negativi: Prezzi troppo elevati in tutti i ristoranti presenti nell’Atlantis....dal cibo alle bevande una vera esagerazione ....

Punti negativi: Charge for EVERY little thing. Too crowded. Too many kids. Some of the properties were old and tired looking. Got it out of my system and will never return

Punti negativi: the power left out and the hotel didn't have a power back up. There was not power in the rooms and only one elavator working for 22 floors and I don't how many rooms. it feels very creepy

Punti positivi: Solo la spiaggia

Punti negativi: Nulla

Punti positivi: Struttura dotata di ogni comfort, stanze grandi e pulite, spiaggia splendida

Punti negativi: Prezzo non esatto, si paga anche l'aria

Punti positivi: The king bed was great. The pull out couch bed was very uncomfortable.

Punti negativi: The pullout bed could have been more comfortable. The prices for little stuff, like water , were off the charts.

Punti positivi: Probably the best family resort in the world!

Punti negativi: Rooms can be priced a little less.

Punti positivi: Sempre piaciuto alloggiare qui... tranquillo in posizione di taglio.

Punti positivi: Didn’t how breakfast, yes the beds were comfortable.

Punti negativi: Property settings is in great location, There is no complaints about totally enjoyed my stay.

Punti positivi: The whole place felt like being at home, I make it a practice never to stay anywhere less comfortable Than my home. Clean rooms and bathrooms are a pet p with me towels and bedding must be cleaned and of good quality this place met

Punti negativi: This was my third time visiting the hotel so far you’ll have met my criteria

Punti positivi: Staff e piscina in fronte mare. Bella vista e piscina ben tenuta.

Punti negativi: Posizione scomoda e prezzi per spostarsi con i mezzi dell’albergo abbastanza cari. Palestra inadeguata al resto dell’hotel.

Punti positivi: Quiet, gorgeous scenery, and everything was clean and comfy

Punti negativi: Check-in could have been a little smoother, there was a bit of confusion getting in the gate and where to go. Also the guests above me sounded like they were jumping up and down sometimes, it wasn't often but when it did happen it was enough to wake me up.

Punti positivi: Vista, piscina

Punti negativi: Salita a piedi troppo ardua per raggiungere la struttura, Pulizia camera non sempre adeguata, errata indicazione della policy di pagamento sulle condizioni indicate sul sito di Booking forse a causa di errati accordi con il manager della struttura. Era indicato che il 100% della prima notte avrebbe dovuto essere pagato una settimana prima del soggiorno e il resto in struttura. Invece il pagamento é stato richiesto nella totalità prima del nostro arrivo. Quando abbiamo chiesto chiarimenti, ci hanno risposto che é Booking che sbaglia a scrivere la loro policy.

Punti positivi: Exquisite place, view from the pool area, clean and peaceful. Pretty close to the airport.

Punti negativi: The bed was really small for the two of us, considering that we are both small. Limited food options, non diary vegan breakfast wasn’t available.

Punti positivi: The hotel was beautiful. The views were great. The room was spacious.

Punti negativi: No elevators. Breakfast ended too early.

Punti positivi: Nice hotel with nice views

Punti negativi: Location is not so good to go without a taxi

Punti positivi: Absolutely loved it ! Beautiful hotel, great host and location (you might need a car though to go around the island- if not the hotel offers the transportation).

Punti negativi: Breakfast was expensive and missing some local touch such as fruits

Punti negativi: Il servizio era pessimo e c'era una grande costruzione di cui non eravamo a conoscenza prima del check-in

Punti positivi: Si tratta di un albergo bello con molti spazi e piscine differenti per le vostre diverse esigenze (relax, divertimento per la famiglia, festa per adulti, ecc.). Resort molto grande con prezzi molto elevati - preparatevi a scendere 45 dollari ogni volta che ordinate 2 bevande dal bar - ci sono tasse di servizio e tasse aggiunte a tutto quello che fate. Il personale era molto cordiale e ben tenuto.

Punti negativi: Tutto buono tranne il foglio delle spese e delle tasse del ricorso aggiunto a tutto il €.

Punti positivi: On the Beach

Punti negativi: The toilet and the bathroom are separated from the room only with a curtain ( no door!) So it not nice be awaked by the light and to hear the other mate when he goes to the toilet.

Punti positivi: We arrived early and were able to get in our room as soon as it became available. We dined in the room mostly and the food was excellent. The staff were friendly and extremely professional. The property was beautiful. When we lost our key, we received immediate assistance. We celebrated my daughter’s 13th birthday and the experience was unforgettable.

Punti negativi: We have no complaints other than wishing we could have spent more time at SLS.

Punti negativi: It’s a little expensive once you get there, but everything it worth it

Punti negativi: Servizio scortese. Personale scortese. Un pessimo

Punti positivi: Tutto...ci è piaciuto tutto del Cove, il servizio era di prima classe, con il personale che ci ricordava velocemente i nostri nomi e ci salutava come tale...ogni comfort umano era lì... amiamo il Cove e abbiamo in programma di rivisitare spesso... il servizio in camera era molto buono

Punti negativi: La scelta del cibo era minima e il crack al Mesa Grill era terribile

Punti negativi: I checked out and a few hours later noticed I forgot my toiletry bag at the hotel. Contact them and they said nothing was reported at lost and found. They asked me to call on the next day and same thing and even doubting that I forgot it in the room. Terrible customer service. I had prescription medicine in the bag as well as personal items that I needed and the hotel said it was not their problem. Room 4810. Will never stay at this hotel ever again!!!!

Punti positivi: Atlantis è una cosa veramente fantastica, ci sono scivoli e un acqua park da sogno che passano in mezzo agli squali, spiagge bellissime, hotel da favola.

Punti negativi: Alle 5 chiudono tutte le piscine. I ristoranti massimo arrivano alle 10. Praticamente la sera ti ritrovi che o vai al casino oppure non c'è nulla da fare.

Punti positivi: Always a pleasure to stay st the property. The staff is amazing

Punti positivi: LOVED THE HOTEL THE VIEW THE STAFF THE GENERAL AMBIANCE OF THE PLACE WOULD DEFINITELY LIKE TO COME BACK

Punti negativi: THE SPA- THE MASSAGE WAS DISMAL TOTAL FAILURE BUT THE MASSEUSE WAS EXTREMELY FIRIENDLY JUST COULDNT GET THE JOB DONE TOTAL WASTE OF MONEY, HOWEVER, THE FACIAL WAS GREAT THOUGH THE THE THERAPIST WAS NOT TOO FRIENDLY

Punti positivi: The beach and pool are great!

Punti negativi: The staff was rude, room was 87 deg and made 2 requests for repairs but not repaired until the next day, shower had not been cleaned. We informed Miguel the manager but he simply left a msg in our room had offered to compensate us but did not follow thru.

Punti positivi: Very nice modern facilities, exceeded my expectations

Punti negativi: Prices too high, taxes and gratuities really annoying for not being able to realize how much you spend until the final bill

Punti positivi: I loved the hotel room but the hotel itself had ridiculous rules and even more ridiculous prices. I paid $45 for 3 small ice creams and then we were reprimanded and told we could not sit by the pool with outside food. We also had to pay $350 for a couch.

Punti negativi: There were a lot of things I did not like. The prices and taxes were unreasonable and We paid ridiculous prices. They did not even include water in our room, we were overcharged for everything. We could not bring outside food or drinks to the pool.

Punti positivi: Vero Relax... un resort fantastico con tutti i servizi a disposizione. Palestra ottima. AQUAVENTURE, il parco acquatico, molto divertente. Concierge molto efficiente. TRANSIT LOUNGE ben organizzata e pulita per godere della struttura fino all'ultimo istante anche dopo il check out

Punti negativi: Un servizio colazione incluso nel prezzo magari sarebbe apprezzato. Le spiagge potrebbero essere organizzate meglio. Un ristorante in riva al mare sarebbe apprezzato

Punti positivi: It was a second time there thus i was looking to get the same pleasure. But unfortunately from the start didn't get it.

Punti negativi: Cleanliness, needs urgently refurbishment, no variety of healthy food on beach cafes.

Punti positivi: Clean staff and bell guys and mgrs concierges seemed genuinely concerned about quality of stay and very friendly

Punti negativi: Overpriced restaurant staff very poor. Not attentive at all. Not enough food options on property beer by and could not prepare own

Punti positivi: Quality, Cleanliness, Excellent Customer Service

Punti negativi: Nothing

Punti positivi: luogo ideale x famiglie con bambini, la struttura offre un bel parco acquatico e possibilita’ di nuotate con delfini e mante, e vedere tartarughe e varieta’ di pesci

Punti negativi: servizi del personale locale scarso, spiaggia bella ma senza ombrelloni, lettini in spiaggia di qualita’ scadente, scarsi e rotti. rapporto qualita’ prezzo basso, il nome e la posizione non valgono il prezzo. poca attenzione al cliente. in piscins e’ una corsa a trovare un posto, o si da una mancia al personale o ci si sveglia presto e si riserva una sedia con effetti personali

Punti positivi: Cercavamo un piccolo hotel con un bar e un ristorante all'interno dell'hotel, su una spiaggia con non molta gente. Un posto dove ci si può rilassare per qualche giorno. Compass Point ha fornito tutto questo e meglio. Il cibo era migliore del previsto e ci sono un paio di ristoranti dall'altra parte della strada. Le spiagge erano quasi vuote ogni giorno che ci trovavamo lì. Il personale era molto cordiale e disponibile. La camera che avevamo (vista mare) era ben climatizzata e confortevole. Siamo stati benissimo.

Punti negativi: Nessun contro

Punti positivi: i liked that it was away from the downtown area. i wanted and needed some quiet and relaxation. i also know a little about the history of the resort and had wanted to stay here for a while.

Punti positivi: Nice beach close by. Friendly staff and food is pretty good.

Punti negativi: Place is a bit scruffy and not very luxurious considering the very high prices once you include all the extra fees and taxes added to the basic room rate: reckon on 300 to 500 dollars per night. The custom on the Bahamas is to give prices on menus or for rooms without the 12% VAT and 15% gratuities which are automatically added. This hotel also adds a "resort fee", so the initial room rate soon gets heavily inflated.

Punti positivi: Loved the staff and the low key vibe.

Punti negativi: access to the beach, steps were a bit tough to manage

Punti positivi: Sitting on the raised deck and watching both the sunrise and sunset. Good strong sea swimming and super-friendly restaurant staff, make sure you check out the catch of the day for a brilliant dinner.

Punti positivi: Perfect spot if you’re looking for a place right on the beach. however

Punti negativi: The rooms were very old and outdated. We stayed at Grand Hyatt Baha Mar for 3 days before here for around the same price and would definitely just stay there next time.

Punti positivi: The oceanfront location is beautiful. There is beach access to a very quiet private residential beach. Raised room designs are very cool and pretty. Views from some rooms is amazing.

Punti negativi: Restaurant was absolutely awful. Minimum of 60 minute wait for anything, even as simple as a scrambled egg. We waited almost two hours for food our first night. Thought it was a fluke, so we tried them again....nope....Prices are outrageous for restaurant and hotel. Tons of fees and included gratuities. It is incredibly loud overnight from partiers at the bar. our first room was rather disgusting, the second room was lovely (though on the verge of needing major repairs, including the leaking ceiling). Jacuzzi is cracked and doesn't stay more than half full, so you have to sit on the floor to be covered in water. Pool was closed for a wedding, but too cold to use anyway. This place has incredible potential, but it was not good.

Punti positivi: The property was quiet, perfectly located, and perfect for a vacation. The food takes a very long time though. This should be improved.

Punti negativi: Preparation time of food was very long (1-2hrs)

Punti positivi: Absolutely everything was perfect from beginning to the end ! The room is huge and comfortable with a king size bed. We only paid an extra $20/ night to get upgraded to a sea front hut. The view from the room is stunning, the swimming pool and the dock are really enjoyable. Restaurant and bar are really nice you can test local food and cocktails ! A special thanks to Karen who made our stay unbelievable!

Punti negativi: It is not a negative point but the hotel is not located in Nassau, it takes 20-25 min by bus to get to the capital, and very easy to use !

Punti positivi: A wonderful alternative to the monolithic hotels of Cable Beach and Paradise Island. Personal service and quiet setting right on the water.

Punti negativi: - Non si può avere ospiti - Si deve dove indossare un braccialetto di plastica 24 ore su 24 - Personale scortese - Troppo caro , per la qualità dell'albergo - L'aria condizionata in camera non funzionava bene.

Punti positivi: Posizione rispetto ad Atlantis

Punti negativi: L'hotel chiudeva per dei lavori di ristrutturazione l'ultimo giorno del mio viaggio ed è stato un casino. Il posto è in una posizione fantastica ma è vecchio e lasciano entrare troppi del posto. Si sono mangiati la maggior parte del cibo a pranzo e hanno fatto davvero un pasticcio con le varie cose. Esperienza terribile

Punti positivi: Alcuni membri del personale erano molto cordiali e gentili

Punti negativi: La pulizia delle camere. Nessun telefono fornito durante il soggiorno. Avevano fumato nella stanza per non fumatori. Nessuna navetta dall'hotel all'aeroporto. Personale non disponibile

Punti positivi: Meals throughout out 6 day visit were very good. Service was good. Atmosphere also good. Food excellent. Nice job all around. Our second time there and we will be back.

Punti negativi: Pool and beach set up. I was is room 715 could see everything. I advised last visit hotel should add chairs to the pool and wooded section. At least 10 chairs to pool. 15 to front by the chess area. The board walk around the beach add 12 chairs. People like to sit there. The volley ball section closest to the trees in the shade add 20 chairs. Music is very loud turn it down. Music is todays teen stuff add some oldies mix it up. Recreation by the hut bar to way to loud. DJ could be heard in the lobby?

Punti positivi: All inclusive, l’isola è molto cara ed avere l’all inclusive è stato molto conveniente.

Punti negativi: Gli altri ospiti dell hotel, purtroppo avevamo stanza comunicante con altre persone non molto educate. Diciamo che l’insonorizzazione delle camere non è il loro punto di forza.

Punti positivi: Location molto interessante. Walking distance dall’Atlantis e dal Marina Village. Hotel ristrutturato, all inclusive. Ristorante Edgewater Grill molto carino. Camera spaziosa. Staff disponibile e cortese.

Punti negativi: Ristorante Abbiocco, ho lasciato commento direttamente alla reception.

Punti negativi: Sono un po’ lenti

Punti positivi: The food was great.

Punti negativi: The hotel is a bit old

Punti positivi: Posizione fantastica!!staff molto gentile e competente, specialmente al Ricevimento

Punti negativi: La ristorazione. Sebbene il servizio fosse buono, purtroppo la cura e la conservazione del cibo era carente ( magari mettere il pane in contenitori trasparenti , potrebbe preservarlo da moscerini)

Punti positivi: La piscina, buona struttura per trascorrere de tempo e rilassarsi.

Punti negativi: L prima foto di booking è di un altro hotel, Atlantis, di una fascia superiore creando un’illusione all’arrivo

Punti positivi: The staff was great. Very friendly. The hotel was super clean. They had shuttles to go to the beach that ran every hour and pick their guest every hour. If you wanted a taxi it came in less than 1 minute. The hotel had great activities/games at night and during the day.

Punti negativi: There was no beach at the hotel. The top shelf liquor was only during the hours of 6-12pm inside the hotel not outside during the swimming hours. They do not have a swim up pool bar. ( that’s why a lot of people was not in the pool). Unlike other property’s you can only eat bar food if you have a bathing suit on for breakfast and lunch.

Punti negativi: Bagno senza bide. E la doccia vechissima.

Punti positivi: Nice atmosphere, clean, friendly staff, good location : close to shopping and beach. Beautiful views from the balcony suite.

Punti negativi: Small bathrooms,some restaurants weren’t available always. Could use an additional bar. Wasn’t happy about paying additional resort fee at check in.

Punti positivi: Il Wi-Fi... La connessione ad alta velocità andava benissimo ($ 19.90/al giorno)

Punti negativi: Tutto. Se si ha in testa un resort in un’isola caraibica con bella spiaggia e mare cristallino... non è il posto che fa per te. L’hotel é in posizione infelice nel canale che separa Paradise Island da Nassau. La piccola spiaggia di cui dispone ha vista su una banchina di mercantili ed é sporca. Non a caso non era frequentata. La spiaggia “bella” con collegamento a mezzo navetta (Cabbage beach), a parte l’affollamento, era alquanto trascurata (sia come pulizia che come ombrelloni e sdraio), così anche come il pulmino-navetta. Spostandosi di un chilometro o più si potevano trovare spiaggette non attrezzate carine. La cucina (sia ristorante principale che gli altri) lascia MOLTO a desiderare sia per qualità che per pulizia. Una sera, al ristorante “italiano” ho fatto notare al cameriere che una pasta (stracotta) con vongole, servita in una scodella, aveva tantissima acqua da sembrare in brodo. Mi ha detto che avrebbe riferito. Il resort é principalmente frequentato da neri (direi oltre i due terzi degli ospiti) alquanto chiassosi e con comportamenti inappropriati. La bella piscina é fruibile di mattina poiché di pomeriggio, quando l’orda degli ospiti che ha festeggiato sino all’alba disturbando chi dorme arriva, é finita. Nonostante i cartelli di divieto, mangiano e bevono in piscina con il personale del resort che tollera. In piscina ho trovano bicchieri, tovagliolini, sin anche un osso di pollo. Gli ombrelloni della piscina erano quasi tutti rotti. Il personale (quasi tutto, se non tutto nero), salvo qualche raro caso, é discretamente scostante. Complice la formula “all inclusive” e l’apertuara ai soli adulti, il numero di clienti ubriachi, la sera, é alquanto elevato. Potrei proseguire con tanti altri dettagli (ad esempio, in 8 giorni, in un resort di oltre 200 camere su 12 piani, per 5 giorni ha funzionato un solo ascensore e per gli altri 3 giorni 2 ascensori con code e tempi biblici) ma penso di avere già sufficientemente rappresentato la situazione.

Punti positivi: Service was excellent

Punti negativi: Nothing

Punti positivi: Gli interni erano eleganti, di fattura coloniale antica... colazione buona anche se incompleta per la parte salata

Punti negativi: La doccia non aveva il miscelatore e quindi si poteva fare o fredda o bollente... struttura pulita negli interni ma lasciata abbastanza andare nell esterno.. la ragazza del check in della sera è stata superficiale al contrario dell addetta alle colazioni che era molto accogliente

Punti positivi: Vicinanza all'aeroporto di Nassau.

Punti negativi: Difficoltà di accesso alla struttura con le valigie. Struttura in legno e rumorosa.

Punti positivi: Conveniently located near the airport, as well as a few restaurants, and the beach. The views are breathtaking. The receptionist Chris was extremely helpful.

Punti negativi: Squeaky floors

Punti positivi: The staff and the location were great. We were staying for just one night so being close to the airport was a plus. The staff we met were all very pleasant and helpful. They are a big reason for a return visit.

Punti negativi: It would have been nice to have the restaurant open, or even sit in the lounge area with a nice cold glass of white wine.

Punti positivi: The breakfast is really nice. The staff are kind and helpful. The view of the ocean is perfect. It's close to the airport.

Punti negativi: The suite is not like the picture. No bathtub, no sofa, and it's really small. It's more like what the photo of the king bed room shows. There are too many stairs from the front gate to the room.

Punti positivi: Good location for early flights

Punti negativi: Nothing

Punti positivi: Nice room although not serviced twice in a seven day stay!

Punti negativi: Isolated location, breakfast poor, lots of stairs, pool cushions constantly wet due to poor weather. Don't leave any belongings behind, you won't get them back!

Punti positivi: Paesaggio visto dall'albergo e ospitalità dello staff

Punti negativi: Lontananza dal centro

Punti positivi: L'hotel è molto carino, credo sia una vecchia casa coloniale a più piani con splendida vista mare. La zona è residenziale, fuori dal centro di Nassau e a due passi dal mare. E' indispensabile avere un mezzo per spostarsi se contate di soggiornare qui. A noi è piaciuto molto: la struttura fa un uso diffuso del legno quindi anche in camera, soprattutto in quelle al primo piano, si sentono scricchiolii provenienti dai piani superiori però fa parte della tipicità della struttura. Non è assolutamente adatto a persone con disabilità poiché c'è un'impegnativa scalinata per arrivare dalla strada, dove si lascia l'auto, fino alla reception. A pochi minuti di auto dall'hotel, scendendo sulla strada che costeggia il mare si trova una delle spiagge più belle dell'isola: Love Beach. L'aeroporto è vicinissimo, neanche 10' in auto. Il centro di Nassau si raggiunge in circa 20 minuti di auto.

Punti negativi: Per le stanze poste ai piani inferiori i rumori provenienti dai piani superiori possono creare qualche disturbo, però nulla di insormontabile

Punti positivi: nulla

Punti negativi: non è un 4 stelle, rumorosa, bagno e doccia non particolarmente confortevoli, colazione ridicola, servizi inesistenti. hanno accettato il pagamento con amex su booking ma non in struttura. Abbiamo dimenticato la carta di credito, non ci hanno chiamato per informarci del ritrovamento e a seguito di nostra richiesta espressa non hanno voluta spedire la carta e non ci hanno più contattato dopo aver detto che avrebbero verificato con il manager possibili soluzioni.

Punti positivi: Unique hotel with a nice deck with a great view of the ocean. The room was clean.

Punti negativi: The hotel advertised a restuarant yet when we got there after a long day of travel we found it was closed on Sunday. We asked what was around and was told we had to take either a 15 min/$$ taxi ride to town and try to find something or walk down to the beach about 15mins in the dark to another hotel's restuarant! Neither were good opinions. The girl at the desk was not helpful at all, giving us no suggestions. Our room was clean but the lock was broken on the French doors leading to the shared balcony (a big wrap porch that circled the whole building), the lamp by the side of the bed was broken, falling off the wall, no air conditioning and the ceiling fan didn't work. We walked through the "garden" and the small pool looked more like a pond! Green! This was only a one night stay to be close to the airport but it was way to much money for what we got!

Punti positivi: This was an exceptional hotel, with an incredible history oozing out of its pores. It is an expensive hotel, but the experience was worth it. The staff were amazing and the piano player on the night we stayed was outstanding. The swimming pool was the most luxurious and beautiful we've ever seen.

Punti negativi: The dinner was somewhat underwhelming, not bad, just not in sync with the price paid, but the ambiance made up for this. I would like to have been wowed for the price, and we were not.

Punti positivi: Swimming pool is really amazing

Punti negativi: Very old with bad maintenances furnitures

Punti positivi: We loved the salon and its unique atmosphere, the jazz singer at night, the personal attitude and attention of the manager/Owner. It felt like family! We loved the garden and the pool and the food was excellent. We understand that the hotel tries to give a lot of attention to the culture of the island with the cigar factory, the chocolate factory - both excellent products!

Punti negativi: Service was slow and the air conditioning very loud. As service was slow all over the Bahamas, we accepted initially, but were surprised when visiting Luciano's - Nassau's second best restaurant (after Graycliff's!!), where everything was sharp and quick (and very good too). The lighting should be improved to make the dining and bedrooms look brighter and more welcoming. A little paint makeover in the dining rooms could go miles.

Punti positivi: The location in central Nassau

Punti negativi: The breakfast was supposed to be included but they did not inform us that it meant continental with just specified food. So the first day we ordered two eggs and yoghurt and had to pay 50 $ for that!

Punti positivi: Beautiful swimming pool

Punti negativi: Continental breakfast not value for money

Punti positivi: The service was extraordinary with the impression given that almost no request was impossible. The decor and history was amazing. The winelist was impressive, and the cognateque even more so. The lounge was incredibly cozy and had great ambience. The cocktails were excellent, service extremely snappy, with 2-3 waiters for just 10-15 people, and the musician provided excellent piano and song. The pool area and gardens were beatiful and lush, with many little spots for chatting or enjoying a cocktail. The location was in the old part of Nassau, which is great if you value historic buildings and cities.

Punti negativi: The facilites were less luxurious than a modern hotel, owing to the age. However, the gardens and pool area were beautiful. The place seemed slightly abandoned as there were only few staying guests. (Many came and took advantage of lounge and restaurant, though). While breakfast was included, we were still billed for tax, so we ended up paying $10/day for the continental breakfast for two people. It seems a bit misleading. The continental was also "true" continental - some toast, croisant, jam, coffee/tea and juice. Nothing else.

Punti positivi: La colazione non era male

Punti negativi: Avvisare gli ospiti che non ci sono navette per nessuno degli hotel Atlantis e camminare è un'opzione oltre a un taxi

Punti positivi: Le camere sono pulite e confortevoli a breve distanza dai traghetti

Punti negativi: La colazione e la connessione internet Wi-Fi erano incluse, nonché l'accesso all'Atlantis.

Punti positivi: Il personale era molto cordiale e disponibile. Le camere erano spaziose e confortevoli, avevamo un letto matrimoniale king size, molti cuscini e coperte extra disponibili. Il piccolo frigorifero della camera funzionava bene. Un'eccellente offerta speciale per internet in camera attraverso Orbitz, ma 60 dollari al giorno in più (sono stati resi noti sul web, senza sorprese). Più economico per ottenere le camere che pagare la tariffa giornaliera per le strutture Atlantis, l'uso di Atlantis consentito giorno di accesso e di uscita.

Punti negativi: La colazione era adeguata, niente di eccitante. Bagel bianchi, le usuali uova strapazzate e waffle self-bake, frutta e succo limitati. Vorrebbe opzioni più sane e diversificate.

Punti positivi: Buona posizione sull'isola

Punti negativi: Ristorante

Punti positivi: Pass di Un Giorno a Atlantis incluso

Punti negativi: Tutto ok

Punti positivi: We appreciated the Atantis armbands and their speedy checkin since we were several hours early.

Punti positivi: The location and Cessna to the Atlantis.

Punti negativi: Price. I booked the beach tower at Atlantis for a third of the price

Punti positivi: You can access all Atlantis facilities just as if you were staying there. Except you are not, but also, you are not paying for their expensive rates.

Punti negativi: When we got there we were charged aditional taxes we werent warned about in the booking site.

Punti positivi: La camera spaziosa, la posizione, la colazione compresa nel prezzo e la possibilità di usufruire dei servizi dell’Atlantis.

Punti positivi: Camera grande come da aspettative, buon hotel con accesso ai servizi dell’Atlantis. Struttura curata. Colazione abbastanza buona.

Punti negativi: Prezzo altissimo, ma le Bahamas sono molto care, troppo per quello che offrono. La posizione, fuori dall’hotel quadi il nulla e per muoversi Taxi carissimi per eventalmente raggiungere il centro di Nassau che ritengo bruttissima e carissima. Le auto a noleggio solo piccole e carissime (2 tipi soli a disposizione piccole e al costo di 100 usd circa al dì). Personale del ristorante interno (colazione inclusa e cena carissima) veramente scortese. Anche alcune receptionists non simpatiche. Lunghe distanze interne per raggiungere la colazione e per accedere all’Atlantis e ottenere il braccialetto lasciapassare (in 4 gg lo abbiamo perso si è staccato 3 volte). Per capirci dalla camera al banco del bracciale 2,0 km. Per la spiaggia 3km. Tutti all’interno della struttura enorme. Inoltre il primo giorno è stato complicato capire vome ottenere tale bracciale (provare per credere

Punti positivi: Bed was awesome

Punti positivi: Pretty good value for where it is

Punti negativi: Nothing specific

Punti positivi: Tutto confortevole e personale A disposizione

Punti positivi: Free breakfast was good. Location next to Atlantis and the Marina shopping plaza was great although walking to the beach took a little bit. Definitely the best thing about staying here is the free access to the Atlantis water park making it a great deal for the room price. If you stayed else where the daily admission to the park for one adult is $125. So definitely money saved. Also the staff is very friendly here and the have free rum punch daily at 430 for a half an hour, nice little perk. Room cleaning service was very good too.

Punti negativi: Rooms can use some updating. Need new beds they were very stiff here and toilet didn't flush well. Also a microwave in the room would be great. You also don't have any good views from your room due to the location of the hotel but who cares as you are right next to Atlantis Resort anyway. Also no hot tube by pool which would have been nice as it was little cool at night and would be nice with all the walking your going to do around Atlantis.

Punti positivi: The bed and pillows were soft and amazing. The breakfast was very satisfying.

Punti negativi: My time had came to an end.

Punti positivi: I servizi inclusi dell’atlantis

Punti positivi: Resort tranquillo, in ottima posizione, in più hai un pass giornaliero per accedere all'atlantis... Niente male direi.

Punti negativi: Il cambio lenzuola non é giornaliero e i prodotti per la doccia, spesso non venivano lasciati. Colazione molto ripetitiva, per chi soggiorna 7m8 notti, non é il massimo, la scelta della frutta era limitata(anguria melone)

Punti positivi: La cordialità del personale. Sono molto ben informati e disponibili con i loro ospiti. Ottimo team di gestione.

Punti negativi: Niente

Punti positivi: Walkable distance to beach. Frontdesk was very friendly and helpful. Facilities were new, modern room decoration.

Punti negativi: 1. We booked a room with island view, so didn't expect the view to be beautiful, but our room's window was right above a lower structure's roof -- probably a storage room. 2. Snakes were insanely expensive. $8 for a bag of chips.

Punti positivi: The location was great, in walking distance to restaurants and shopping,rooms was a nice size, beds was comfortable, refrigerator clean, chair and desk clean, safe for our personal items was a plus, exercise room was great,received 2 complimentary drinks a day, food was good, large servings of food, service was great when needed, staff was friendly and helpful when asked any questions or directions. Taxi drivers available outside of hotel was a plus, beach was across from hotel was a plus, pools were clean.

Punti negativi: Bathroom was not that clean, toilet seat or sink,ants on floor in the bathroom near bathtub and near window (our first day there)once we killed them we did not see any more. The lobby chairs by the elevator were just filthy 4 of them, they could have uses chair covers,if not able to clean at that time, the chairs were beautiful, I would have loved to have taken a picture seating in one,the microwave for the hotel was inside the store, which made us uncomfortable to use,because the cashier, watching you to make sure you didn’t take anything from this over priced store, I would suggest that the microwave be put in the lobby, maybe outside the store, so people can reheat their food. Maid service was late in the evening after 5:00, we left out each day 10:00 am return at 4:30 pm no clean towels are trash removed, Maybe they need to hire more worker.

Punti positivi: we was move to another room because it was leaking give us a nice room. they give us breakfast free for the trouble but I did not no it was for the 3 days went down on the last day and someone inform me than did not no.

Punti negativi: explain better at the front desk

Punti positivi: The bed and the bathroom..so clean

Punti negativi: I heard banging, I wasn’t sure if it was in the next room or the next rooms that caused me difficult to sleep..

Punti positivi: The free breakfast at the hotel was good and they are very flexible to continue serving until 11am. The bed was also very comfortable. All of the staff were very nice.

Punti negativi: We came to this hotel after spending a few expensive days at Atlantis. The first full day At this Marriott, we got back to the room about 4:30 pm and the room had still not been cleaned, however we got a fairly quick response when we called the front desk. When we checked in, we were given no information about nearby beaches or attractions. It wasn’t until the 2nd day we were there that we found out that 2 free alcoholic drinks daily were included. We got those drinks that day, and then the next day, when I ordered the same drink, I was told that the drink I ordered (a martini) wasn’t included because it had too much alcohol in it. I complained that no one said that yesterday and the charge was ultimately removed after the bartender said he would count the one martini as 2 drinks. The bathtub was dirty with bits of white porcelain chipped off. There was someone Ike a concierge ( I think not a Marriott employee), but she could only help give information about a few activities that her company was offering. She was not helpful at all. The pool was nice but shaded a good bit of the day. We ultimately paid for a day pass at another resort (Breezes) and had a wonderful time there!

Punti positivi: Its a nice hotel

Punti negativi: I payed for a king ocean view but got a room with the roof as my view so i think its fair to be charged for an ocean view and got the roof.

Punti positivi: - letto comodo - posizione

Punti negativi: - bar / ristorante - camerieri del bar alcuni che non volevano capire cosa volessi e dicevano no no sbuffando

Punti positivi: Il posto è incredibile

Punti negativi: Il prezzo per mangiare e il supporto del personale

Punti positivi: The restaurants are amazing

Punti negativi: Nothing

Punti positivi: Beach and aquaventure is fantastic

Punti negativi: The service is the poorest we have experienced.

Punti negativi: The staff are not friendly. I forgot dresses in the closet and no one found them even though the room was being cleaned on check out day, which means someone stole them!!! I am very disappointed with the treatment by Atlantis staff.

Punti positivi: The aquarium

Punti negativi: I’m not really sure where to start! Do not come to this hotel. We stayed at the Atlantis in Dubai 3 years ago and had an amazing experience so thought this would be the same. It’s not. Poor almost none existent service, food is really expensive and not great. The water park is your pool so no escaping it. The whole area is geared for tourists and cruise ship arrivals it’s not the idyllic Bahamas you envision. If you want to come to the water park I recommend staying elsewhere and visiting the Atlantis for a day but get your credit card ready! And don’t expect smiling happy or helpful staff!

Punti positivi: Wide range of activities and facilities are good albeit getting old. Staff are all very pleasant and eager to help.

Punti negativi: Very long wait of more than an hour to check-in. Also, didn’t fulfill our request for one of our rooms to be on a high floor given that the request was made months before. Moreover, extra bed request was not attended to until the next night despite repeated requests. Resort fees should be waived for hotel guests. Everything is extremely expensive !

Punti positivi: Atlantis offered a wide variety of pools and water activities to both family, couples and individuals. I loved the lazy river ride and the water slides. The hotel was close to the beach if you wanted wave action.

Punti negativi: NA

Punti negativi: Poca manutenzione, sporcizia, camere vecchie

Punti positivi: Beautiful Views and great location.

Punti negativi: Expensive! There is an automatic 15% tip on every food item and an automatic VAT charge in addition to tip. Some staff are very short and rude, especially at the restaurants. For tourism being the main income to the Bahamas, locals should be welcoming.

Punti positivi: All was nice.

Punti negativi: Our room had a construction scaffold in the back.

Punti positivi: Staff was very nice and helpful. Beautiful place, lots to do.

Punti negativi: Food was expensive along with 12 percent VAT and 15% gratuity included on everything. A bit crowded at times.

Punti positivi: La locazione buona e per i ragazzi (10-15 anni) magnifico

Punti positivi: All staff were very friendly and helpful. Hotel grounds were amazing with lots to do.

Punti positivi: Il cibo e la posizione

Punti negativi: Alcuni dei servizi e il miglior ristorante era sempre pieno

Punti positivi: I varietà del cibo, personale gentile e splendida acqua.

Punti negativi: Le mie sorelle lavandino era difettoso fetido odore acqua aumenterebbe quando l'acqua era spento. C'erano dei lavori in corso e mio padre era chiuso fuori della sua camera perché il malfunzionamento di blocco e, anche se il personale era in grado di risolvere la serratura era ancora un inconveniente.

Punti positivi: Il cibo è stato una piacevole sorpresa. Il personale era cordiale.

Punti negativi: Spiaggia pubblica, preparatevi a essere adescati e a ritrovarvi in conflitti. La selezione di alcool era di scarsa qualità. Piccola piscina.

Punti positivi: La spiaggia era molto bella e pulita. Il personale era molto gentile.

Punti negativi: Abbiamo soggiornato per quattro notti e non siamo riusciti ad andare al ristorante.

Punti positivi: Era "tutto compreso" non c'era da preoccuparsi del prezzo

Punti negativi: Il cibo era ok. La colazione era buona, ma il pranzo e la cena erano semplicemente ok. Praticamente nessuna vita notturna o altre attività.

Punti positivi: The staff here were very friendly!! And helpful. Food was good! Beautiful beach and pool area. Plenty of chairs.

Punti negativi: The hotel had a musty strong smell. Rooms smelled of the high humidity there. The water also smelled.

Punti positivi: The design of the hotel, the close proximity to the beach, the variety of food

Punti negativi: The moisture in the room was excessive and caused a wet floor. The wait for the restaurants was not ideal.

Punti positivi: We are lucky enough to have travelled in the past. We do beleive that the service and people of the staff are one of a kind. Always being greeted with a smile and a helpful hand. The employees and management were truly very special. Would recomm

Punti negativi: Food was good, especially the fishes. Although the meals were redondant, the quality was there.

Punti positivi: The Staff is really cool. The poolside food is the best!

Punti negativi: Rooms were too small, no access to any amenities, only two pools, balconies are too small, and restaurants get cut off too early.

Punti positivi: Location. Rooms are updated and very clean. Staff is always on hand to assist.

Punti negativi: RFood choices were good. Restaurants could offer more choices.

Punti positivi: Our rooms were very clean & always well stocked with beverages & clean towels. The staff were very friendly & accommodating. Awesome food & entertainment. This was our 3rd stay at this resort & we will be back.

Punti negativi: Nothing

Punti positivi: Great personal service. I would recomend to have more variety of music in the bar to serve all ages groups. Also, to be able to make restaurants reservations in advanced that way guess have more time to look around the island and shop. Thanks

Punti positivi: I felt absolutely pampered all week. It was very luxurious especially with the all inclusive food and drinks.

Punti negativi: No

Punti positivi: Location next to the Atlantis

Punti negativi: The hotel AC system was broke the first 3 days of my trip. It was unbearable in the room, over 80 degrees. We could not utilize the all inclusive options as we ate lunch and dinner at other hotels because it was too hot. I have filed a claim with the hot

Punti positivi: On the beach front. Beach was beautiful.

Punti negativi: Room service was bad. Customer service is not consistent. had bad service during check-in after our flight was delayed 5 hours.they did not give me the room I requested the first night.

Punti positivi: The beach !! It's so beautiful. Clear water like no other. I want to recognize the great service received by staff. The property is nice.The guys working outside placing the umbrellas are great! Excellent Wifi.

Punti negativi: No complaints. Everything it was great ! Thank you very much Riu Palace Paradise in The Bahamas !!!!! We will be back as soon as we can . Keep doing the best for us.

Punti positivi: Nice location wonderful views