Auto a noleggio economiche a Montréal

Punti positivi: Drop-off was easy. However, I asked the staff if they could keep my luggage for half a day and they refused. This is not customer friendly at all.

Punti negativi: See above. The prices are also not transparant. The basic insurance costed 12 dollars on the website. However, in the end I had to pay more than 25$ per day as even basic insurance was not included in the price of the rental car. I ended up paying more for insurance than for the car itself.

Punti negativi: I booked a Toyota corolla but they gave me a Dodge van which consumed much more fuel. It was an issue, cause a big van for only 2 people!! I had to take that cause I must leave as soon as possible.

Punti negativi: No receipt when I dropped off the car. Price charged 10$ more than on the contract. Car was dirty.

Who cares??

Punti negativi: Perfunctory attitude of agent, not rude just not welcoming nor showing any concern for client. Waited 20 minutes for car to be ready for pick-up, some misunderstanding between staff members. Vehicle was brought curbside for pickup, no instructions given for return. When I brought the car back, I parked at the nearest spot available on the street, a few back from where the pick-up had been. It was pouring rain. The same agent told me to bring the car in the garage... no greeting or please... I went back in the pouring rain, getting splashed again by passing vehicles. I pulled to the garage door, waited some time for the door to be opened. No problems with the vehicle though I was given a larger one than the economy I had reserved, resulting in higher gas expense. The agent had not even bothered to explain what the vehicle was when we had completed the paperwork before the car was brought around by another staff member. I won’t return if I can find a comparable price elsewhere.

Punti negativi: Took literally 1 hour to get the car which means I lost 1 hour and still had to return it on time.

$300 of undisclosed fees

Punti negativi: Quote online was $475; when I arrived there was additional fees which went over $750. Fees for: $88 prepaid gas, daily fee if you were in Ontario or US; and $37 a day insurance (when I am used to paying $11).