Dove soggiornare vicino a Lütfi Kirdar Uluslararasi Kongre ve Sergi Sarayi
Voli per Istanbul
Punti positivi: We landed without crashing
Punti negativi: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.
Punti negativi: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).
Punti positivi: Very comfortable overall
Punti negativi: Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care.