Hotel a Tallinn

Punti positivi: Hotel personal in our check in was friendly. We've got offered a drink while waiting to do the check in.

Punti negativi: We had to wait more than 40 min to check in- there was only one small group of 4 people before us. Fortunatelly they offered a small drink, for the wait. But that was the only nice experience during the stay. Hotel charged us 200€ for the accident - their explanation was- we dont know how much it will cost. Why not send the invoice after to us, when they know the cost. When we cheked out, the personal wahted to double charge me. I had to prove my previous payment- it made me feel very uncomfortable. The rooms are very small, ceilings very low. Airconditioning in the room made very strange noice. No-one asked how was our stay when we checked out. Room service for breakfast- you have to fill 2 breakfast cards, and they charge you Double money for service. even if you stay together in the same room. Looks like they are only money oriented. I travel a lot and always in 5* hotels, and this one was the most disappointing experience.

Punti negativi: We came in just after 11pm and wanted to have a Glass of wine. We were told ”We don’t serve anything after 11” by a member of staff, rushing by. No excuses or anyting nice said being said.

Punti positivi: The location was perfect, the staff terrific and the breakfast delicious. Very pretty lobby and restaurants, too. And loved the sauna.

Punti negativi: Would have preferred a regular queen bed, but it was fine anyway.

Punti positivi: La posizione, nella città vecchia. Ad un passo da tutto. Ottima anche la colazione nei caratteristici locali sotterranei.

Punti negativi: Nulla.

Punti positivi: The authenticity, location and service

Punti positivi: Got upgraded to Presidential Suite. Faboulous room and experience. Also the dinner at the garden restaurant was excellent.

Punti negativi: Not for people with limited mobility

Punti positivi: Lovely luxury hotel

Punti negativi: Our room was a garden room. This was a major exaggeration. It had one window that looked out onto the serving area for waiters working the garden/patio area then a wall. None of the ‘garden’ rooms were any better from that point of view. Also very compact.

Punti positivi: Service was non-intrusive but impeccable. Both breakfast and the restaurant were excellent. Very convinient location in the heart of old town. In the words of our 10yo son "best hotel ever!"

Punti positivi: Gorgeous spacious room. Wonderful bathroom. Beautiful gardens. Great lobby. Excellent service.

Punti negativi: The scary stairs to our room.

Punti positivi: - Very nice rooms with flair in an old building - extremely friendly staff - nice central location but a bit off the main road

Punti negativi: nothing really

Punti positivi: Posizione , lo staff, prima colazione

Punti positivi: Very attentive and friendly staff.

Punti negativi: Nothing.

Punti positivi: Hotel storico nel centro di Tallinn, elegante e confortevole. Meraviglioso, il personale anticipava ogni nostra necessità. Perfetto!

Punti positivi: The rooms were silent and lovely decorated which was important for us. By the way, it was our 1 st anniversary with my husband therefore the hotel has celebrated it with a small bag of handmade chocolate and a kind note which was quite valuable for us. Thank you.

Punti negativi: The breakfast was quite expensive.

Punti positivi: Sauna and spa area, the room

Punti positivi: Ottima la posizione.

Punti negativi: La zona spa è troppo piccola per il numero degli ospiti. Nella zona piscina ci sono solo 7 lettini

Punti positivi: Location. Comfort.

Punti negativi: Noise from the street (when opening the window)

Punti positivi: spotless .staff courteous

Punti negativi: really good

Punti positivi: Location, room size, comfy, great staff

Punti positivi: Posizione, bell edificio

Punti negativi: All'arrivo ci hanno assegnato una stanza piccola con poca luce e con vista su un muro. Poi su richiesta ce l'hanno cambiata.

Punti positivi: breakfast good but overpriced friendly staff excellent bed very good location evening meal was very good

Punti negativi: pricing on wine was too high.

Punti positivi: Excellent location and very helpful staff.

Punti negativi: Breakfast room is a bit small.

Punti positivi: Verry good

Punti negativi: Nothing

Punti positivi: Loved everything about this hotel

Punti positivi: Very comfortable room and bed eventually see comments below, the staff were very friendly and attentive. Location was excellent in the old town and near everything.enjoyan

Punti negativi: Only fault we found was the room we were given on the sixth floor and the roof took up a lot of space and was dark, reception tried to change us but we were told the hotel but they were we were able to change us after two days. The replacement room was excellent and what we booked.

Punti positivi: Friendly staff and spacious room. Great breakfast. Gym and pool.

Punti negativi: Extra price 10 EUR to use the gym and pool.

Punti positivi: Tutto perfetto, accoglienza top, tutti molto disponibili e gentili. Colazione ricca e raffinata. Camera spaziosa, pulita, di lusso, tutto perfetto!

Punti positivi: Location was excellent, room was very clean, breakfast was with a big variety of food, bread and juices. I will stay again.

Punti positivi: loved the staff en spa. location is perfect

Punti negativi: when you book trough booking, its not explained that the use of the Spa facilities is additional payment

Punti positivi: Breakfast was outstanding. Rooms very clean. Front desk friendly. What more could we ask for!

Punti negativi: Everything was really outstanding!

Punti positivi: Lovely hotel, right in the middle of the old part of Tallin

Punti negativi: No complaints, didn’t try the restaurant so can’t say what the main meals were like

Punti positivi: Good location. Ok room.

Punti negativi: I had tried prepaying through booking.com. first they changed the amount and then they didn't accept prepayment. The parking is not very convenient.

Punti positivi: Wery beautiful Hotel and good breakfast

Punti negativi: Wery good Hotel

Punti positivi: Charming and cozy, nice rooms (albeit entry rooms are on the smaller side), nice and convenient locations just outside of the old city. Great staff in general, and good pre-stay communication with the hotel. Nice breakfast!

Punti negativi: We had two and rooms and clear instructions where to put the child bed - yet they messed that up. Parking arrangement & logistics agreement is kind of cumbersome and expensive (25eur/night as special price) = not recommending. As we were taking ferry to Helsinki and back, we asked where it is cheaper to park the car - the advise given was saying it will be same price - in reality parking at the ferry port was 3x times cheaper & no complications.

Punti positivi: The bed and breakfast were great. The spa relaxing. Steam sauna good! Staff excellent.

Punti negativi: Traffic noise from the street disturbed at night.

Punti positivi: Great location for Old Town experience, friendly staff and good breakfast

Punti positivi: La colazione : estremamente varia, anche se con una prevalenza di cibi salati. Qualità eccellente. Caffè ottimo e per tutti i gusti. La camera : pulita, sufficientemente grande con una bella vista sulla piazza. La posizione : vicinissima al centro cittadino ma ancora esterna così da poter raggiungere l'albergo con l'auto.

Punti negativi: Il costo dell'Aperol Spritz (12€), senza noccioline.

Punti positivi: I loved the architecture and history of the hotel! The rooms were well designed with modern amenities and comforts. The breakfast was absolutely fantastic! Location was perfect and staff were friendly.

Punti positivi: Position and the wonderful courteous staff. The courtyard was a delightful place for a drink or coffee or just a quiet break. The meal in their dining room was fabulous, the extras were a lovely addition: breads, starter and a sorbet between courses.

Punti negativi: Leaving after only a short stay

Punti negativi: Maleducati alla reception e nella figura del manager

Punti positivi: It was spacious, had a bath and perfectly located for us. The staff were really friendly and helpful and the chef at the restaurant was world-class.

Punti negativi: Nothing whatsoever

Punti positivi: Dinner was superb. Kudos to the chef, beautiful presentations, local ingredients, imaginative combinations.

Punti negativi: All to our satisfaction☺

Punti positivi: Very friendly staff quick excellent service at all times. Room was exceptionally clean and beds were very comfy pillows were soft for our liking but that didn't stop us having a good nights sleep . All staff were knowledgeable and very happy to help any time. Good atmosphere in the hotel relaxed and friendly would highly recommend this hotel for a stay in Tallin.

Punti negativi: Nothing

Punti positivi: Materasso super comodo. Personale gentile. Pulito. Posizione.

Punti negativi: Cameriera ristorante non all’altezza della struttura. Doccia con telo non all’altezza della struttura.

Punti positivi: The location in Old Town is perfect. The building has great character.

Punti negativi: The front desk staff were friendly, but sometimes not very helpful. For example, I asked for help with a restaurant reservation, and he just gave up. The rooms are charming but cramped. The bathrooms are small.

Punti positivi: I liked the ambiance of the place. Staff was very friendly and breakfast was good! Location is perfect; in the old town but in that part of the town where there are no noisy bars.

Punti negativi: There was a issue with tab water; only boiling hot water was coming out of the pipes and therefore we couldn’t take a shower before going to sleep. Tab water was not drinkable. Also minibar was not working, all drinks in there were warm.

Punti positivi: Historic building, full of atmosphere. Excellent location and very friendly and helpful staff.

Punti positivi: Lovely hotel in old town. We were well looked after by attentive staff

Punti negativi: Gluten free options for breakfast need to be improved otherwise lovely food

Punti positivi: Well Located for the Old City. Breakfast buffet was fairly standard, but not 5 star Staff were friendly

Punti negativi: Hotel staff were all young. An experienced concierge would be a useful addition . Limited room service menu. One in the room only offered sandwiches. Room access stairs were steep, All guests need to be fit and mobile

Punti positivi: Tutto era fino a 5 stelle rank Mi è piaciuto il loro Cheeseburger servizio in camera Spa molto bella & piscina

Punti negativi: C'è stato un problema per la macchina del caffè Porta di Ingresso era la sfogliatura un po'. L'altro albergo sta bloccando vista sulla città vecchia. Altrimenti 5 stelle vera esperienza

Punti positivi: Everything

Punti negativi: Hours of operations of restaurant needs to be expanded...

Punti positivi: Lobby has just been renovated and is fresh and comfy!

Punti negativi: launched in 2006 it has marks of being tired in many places: corridors and rooms get no this used hotel smell, despite of frangrance aroma. BREAKFAST: is way below same level hotels: selection became heavy food oriented and some basic typical meals are not available ( only smoked salmon, no salted); porridge was clearly over-boiled and felt like mouse; fresh juice was charged 5eur extra per glass (in 5*hotel!); no prossecco or sparkling wine offered on Sunday breakfast; staff is not smiling and dressed as if they were picked from the random bus-stop below - shirts much larger than waiter, trousers in random color and style (that was not a uniform) and one guys' shoes were physically with holes on the side. Sorry, can't tolerate this. SPA: used to offer bottle of water after treatment, but not anymore (cost saving?) at check in you get "spa is open from 7 in the morning etc" and same is said on cards, but when you get to spa you are welcomed with sign "spa on Sunday is open 9-..." Seriously? SPA not open on sunday morning? ROOM: conditioning system is way to noisy and controls do not allow you to set temperature - you get adjusting ring with no degrees indication for desired temperature. PARKING: does not belong to hotel and is operated by parking company, however directly near entrance to elevator you are greeted by garbage that is falling out from trash bin as parking company is not cleaning it whet it is time, but when they think it is OK. Very unpleasant surprise (incl. smell and visuals).

Punti positivi: Location excellent - very easy to walk into the old town

Punti negativi: Swimming pool use wasn't available unless you paid extra and we just assumed it was included

Punti positivi: Decor of the room cleanliness and the bed linen

Punti positivi: Everything was just perfect. I would give it 11/10 if it would be possible. Always feels like going home. ❤ Hands down the best hotel in Tallinn.

Punti positivi: excellent breakfast. Very helpful staff

Punti positivi: Pillows and bed

Punti negativi: I have stayed at the hotel dozen of times, my colleagues was their first time, I booked all rooms, they got upgraded but not me!

Punti positivi: Il bar/ristorante al 30mo piano

Punti positivi: Great views

Punti negativi: The shower was hard to change to hand held and Water leaked through the door all over the bathroom floor.All the mirrors were very disconcerting. I couldn’t work the air con, it remained 22 all the time.

Punti positivi: The place was super clean and confutable. The staff was super nice. We where very happy the time we stayed there

Punti positivi: The view was spectacular. Beds and cushions very comfortable, size of room excellent and proximity to tram and shopping centre most convenient.

Punti negativi: Breakfast mediocre in quality. Bathroom mirrored door created an optical illusion that made it dangerous as one tended to walk into the wall.

Punti positivi: Una doccia bellissima, bagno incredibile, grande pulizia della camera ed ottima colazione

Punti positivi: Tutto era pulitissimo e ordinato. Il personale era eccezionale. La camera era sereno e tranquillo.

Punti negativi: Il controllo della temperatura in camera non ha funzionato correttamente.

Punti positivi: La colazione era ok. Ne ho pero' avute di migliori in altri holels.

Punti negativi: -

Punti positivi: New building with nice rooms, clean and silent ones! The breakfast was excellent with good selection of products. There is also a swimming pool and and a terrace, plus a spa which offers nice massages. Staff is professional and welcoming. The position is also quite good: closed to the city centre but away from the noise. I recommend it!

Punti negativi: We did not try the restaurant inside the hotel but menu seems a bit expensive. Nothing else to mention.

Punti negativi: nothing

Punti positivi: Personale gentilissimo,belli interni,colazione gustosissma

Punti negativi: Scarsa pulizia in camera,lenzuola non cambiate,abbiamo dovuto chiedere shampoo e doccia schiuma, al esterno lavori in corso. Abbiamo preso la camera con vista...Non era la vista migliore vedere le ruspe

Punti positivi: Lovely bed, very clean, great view from our room

Punti negativi: Couldn’t dry my hair properly as no sockets for the hairdryer near any mirrors in our room

Punti positivi: Nathing

Punti negativi: Bad service very bad

Punti positivi: Camera elegante, spaziosa con tutti i confort necessari per trascorrere una bella vacanza. Strepitosa la vista della nostra camera con una finestra che occupava tutta la parete. Ottima anche la SpA, l’accoglienza. Divertente il Casino’ interno alla struttura.

Punti negativi: Nulla

Punti positivi: It is very great price for the location and luxurious kind of hotel.

Punti negativi: The housekeeping was very late.

Punti positivi: Croissants were bad (old)

Punti positivi: Bed was very comfortable and room was clean and cozy

Punti negativi: The view from the window was awful, directly to the roof. The white wine ordered to the room was warm.

Punti positivi: Bed was good. Good size bath. Quiet. Good breakfast.

Punti negativi: After turning off the lights they kept making noise. Nobody answered the phone. TV poor channel selection and no movies. No soap to wash hands. Not able to go under rain shower as it was too close to wall. No bathrobes.

Punti positivi: Swimming pool and spa are well equipped and easy access. (Steam sauna temperature was too hot.)

Punti negativi: At night, not many staff are available for guest requests. I called several times for an extra blanket but no one pick up phone. Then, I had to go to the front desk to request it. Since there was only one staff, my blanket arrived 20 min. later.

Punti positivi: Hotel carino per le persone anziane. Per la loro primavera 2nd. . Posto migliore di posizione per dormire bene.

Punti negativi: Siamo stati qui per 4 giorni. Io sono 40 credo che io sono l'ospite più giovane.Durante la colazione, le signore che servono erano anche così vecchio. Ero thinhking per servire loro: ). C'è un ascensore al piano 6Th. L'ascensore è fatto più tardi penso che per gli ospiti. Sicuramente non per affari. Dunque il teras così lenti silenziosi chiude alle 22.00 .

Punti positivi: The location in old town is nice, the room is more or less comfy (for me the ambiance what I was Hopi g was missing), breakfast is ok.

Punti negativi: The location is in front of Hollywood nightclub, this means no sleep during the morning hours when people leave the club. In suite one would expect to have shower and bath separately. But only bath - dont book the room if you dont feel comfortable climbing when wet and slippery. And also one big towel/person?

Punti negativi: A little "old fashioned"

Punti positivi: La posizione e gli accappatoi

Punti negativi: La camera era piccola: fra il letto e pareti c’era appena lo spazio per una persona magra. Fortunatamente noi lo siamo. La chiave della stanza, nonostante fosse tenuta lontana dalla smartphone, si smagnetizzava di continuo. Il costo della lavanderia è ridicolo: 4 euro per lavare delle mutande da uomo non sono giustificati neanche se il lavaggio fosse fatto a mano.

Punti positivi: La stanza in mansarda, la colazione e la posizione.

Punti positivi: Breakfast is great Location - great starting point to see the city centre

Punti positivi: The bed was comfortable and the room in general was fine. The breakfast was very good and had a good variety to choose from. ThThe staff was helpful and friendly, and the location for the old town is very good as well.

Punti negativi: We would prefer a walk-in shower but the bath room facilities were fine in general. The bath tub was very high which makes it a little difficult to get into--not recommended for older couples.

Punti positivi: Great location, friendly staff and a breakfast to die for. Worth the money for an all round good hotel. Room wasn't that big but very nice nonetheless.

Punti positivi: Very good location, 5 star EU hotel rates. Nice person here with good breakfast.

Punti positivi: Excellent location, good breakfast, friendly staff

Punti negativi: Elevator is too small.

Punti positivi: The room.

Punti negativi: There was no access for anything on wheels.

Punti positivi: Perfect location next the old city Tallinn , good breakfast and Nice staff

Punti negativi: To old , let’s change carpets and furniture, it’s time for “5 stars hotel”

Punti positivi: It is very centrally and conveniently located right in the old city. The hotel is very comfortable with has air condition and very nice rooms.the staff is very friendly.

Punti negativi: About one hour before the end of breakfast time the eggs were finished and for some reason they decided not to bring new ones. for one hour no eggs this is unacceptable. Definitely unacceptable for five star hotel

Punti positivi: Fantastic location by the town hall although I imagine it could be quite noisy at the weekend. All the facilities you could possibly need and spotlessly clean.

Punti negativi: Mattress desperately needs replacing, had to sleep on the sofa in the end.

Punti positivi: The location is perfect, on one side of Town Hall Square. The apartment was fully equipped, it also has a sauna.

Punti negativi: It was a little fuss to fetch the keys and we had to pay late check-in fee, but otherwise everything was perfect.

Punti positivi: n/a

Punti negativi: everything was fine

Punti positivi: Picked up the key at a separate location - staff was very friendly and informative. Apartment had a full kitchen and we were able to prepare breakfasts and keep drinks and snacks in the refrigerator. Having a washing machine was an extra bonus. Location was fantastic, only steps from the main town square. Apartment was on the second floor so no elevator required.

Punti negativi: The "pull-out" bed in the living room was not very comfortable and not intuitive to operate. The shower towels were a bit skimpy, and there was no mat for the bathroom floor for getting out of the shower. We ended up washing up the plates and glasses rather than running the dishwasher, but there were no dish towels so we had to go buy some.

Punti positivi: breakfast not included location rxcellent

Punti positivi: Nice and clean appartment in the middle of the old city at Town Hall. Perfect location

Punti positivi: Posizione centralissima stanze pulite, grandi e ben arredate

Punti negativi: Wifi lento

Punti positivi: appartamento posto in pieno centro vicino allo storico municipio. silenzioso e pulito.

Punti negativi: il giovanotto alla reception (situata in altro stabile) troppo frettoloso nelle disposizioni e piuttosto venale..... per un ritardo di 20 minuti (€ 20). si potrebbe dare il benvenuto in altro modo.

Punti positivi: Colazione ottima

Punti negativi: Ci hanno fatto pagare 20 euro in più ma era per il ritardo con cui è arrivato il taxi all areoporto.

Punti negativi: No conditioning or it's alternative, very hot in the apartment. And opening the windows makes it very noisy till very late in the night.

Punti positivi: Perfect location. Check-in and check-out was super easy. All facilities in working order.

Punti positivi: Apartment is quite new and clean. Drop off key in mailbox during check out.

Punti negativi: The bed in the master room is too soft, bouncy. Walk-up unit on the 2nd or 3rd floor. Key collection is another location about 5mins. Need to walk with luggage on cobbler stones to the aparment. Exasperating.

Punti positivi: Location was good. Bed was very comfortable. Bathroom was pleasant to use. Fridge was very useful. View was amazing.

Punti negativi: Choice of TV channels poor.

Punti positivi: The staff were excellent. Friendly, helpful and knowledgeable. Fantastic breakfast. Wonderful view. Comfortable bed.

Punti negativi: We should have been made aware that there are rogue taxi companies when we got taxi back from ferry terminal to hotel

Punti positivi: Great view on the old town. Parking is very close to the hotel

Punti positivi: Great service, location and everything. 5 minutes walk from the old city. Clean, quite and overall exelant experience. We recommend it for sure

Punti positivi: Ottima vista sulla città

Punti negativi: Il servizio in sala colazione può crescere

Punti positivi: Hotel in posizione centrale, ma situato in un posto tranquillo. Hotel nuovo, stanza pulita anche se non grandissima. Colazione soddisfacente e panorama bellissimo dall'ultimo piano del palazzo. La nostra stanza era al 19esimo piano e aveva una buona vista. Letti comodi

Punti negativi: Il bagno, nonostante fosse pulito, era abbastanza inquietante: le mattonelle bianche e nere risultano poco accoglienti. Non è un boutique hotel, ma per essere un hotel destinato soprattutto al target business, è soddisfacente

Punti positivi: Silenziosità (la mia stanza era al 19 piano). Parquet nella stanza ed ottima vista sulla città vecchia (a pagamento).

Punti negativi: Colazione poco dolce. I cornetti erano mini...

Punti positivi: The location, the hotel is about 10 minutes walk to the Viru gate of the old town

Punti positivi: Nice room and friendly staff. Good memories in Tallinn.

Punti negativi: The WiFi signal in my room is not good, disconnecting every 5 minutes.

Punti positivi: Very good breakfast buffet, excellent rooftop restaurant with panoramic view providing excellent photo ops. Staff was very helpful with making reservations.

Punti negativi: Cannot think of anything.

Punti positivi: Modern hotel 5 minutes walk from Tallinn ‘ Old Town

Punti negativi: Nothing

Punti positivi: Perfect!

Punti positivi: La posizione, il locale della colazione in stile ettone.

Punti negativi: Ambienti troppo piccoli, lo stile un po’ troppo cupo degli interni, lo staff un po’ passivo e freddo (quello notturno molto più caloroso) Il bagno della camera decisamente piccolo ed era una junior suite.

Punti positivi: Very nice hotel with a lot of care for the details. Very clean room with excellent bed and bathroom. Breakfast is great. Personel is very kind and helpful. Location of the hotel is excellent in the center. For our early morning departure a take-away breakfast was prepared.

Punti positivi: Posizione perfetta, a due passi dalla piazza principale della città vecchia e a tre passi da Toompea . Molto gentili gli addetti alla reception , come del resto deve essere in un 5 stelle

Punti negativi: Pulizia approssimativa in bagno, vari peli trovati sul pavimento. Bagno minuscolo e vecchiotto . Sala comune inesistente , giusto un piccolo spazio proprio davanti alla porta d entrata, le foto ingannano. Colazione da migliorare

Punti positivi: La posizione e l'arredamento

Punti negativi: Il bagno poteva essere più spazioso.

Punti positivi: Location is tremendous, and best restaurant in Tallinn is right across the street.

Punti negativi: Overrated. Check-in process was awful; furniture is aging: a huge splinter wedged into a finger at a slight touch. The blackout curtains didn't actually keep the light from flooding the room at 6am. The bathroom had hairballs + other remnants remaining, along with a prior guest's hair on the sheets.

Punti positivi: Very comfortable rooms in beautiful old hotel -good service and excellent location in centre of old town. Delicious breakfast

Punti negativi: Sun terrace as described was on the main street

Punti negativi: Bar/breakfast area and food a bit disappointing.

Punti positivi: Very nice room at an excellent location

Punti negativi: The airco did not work very well.

Punti positivi: The breakfast is AMAZING and you absolutely cannot find a better location. Highly recommended.

Punti positivi: fantastic location in the center of Old Town, everything is quite literally right on the doorstep! bed was amazing and comfortable, room was cozy and private. breakfast was great, especially in the room!

Punti negativi: shower did not have an extra curtain so water would end up spraying all over the floor since the glass only went half way, everything else perfect!

Punti positivi: Location and decor

Punti positivi: Nice hotel in the middle of the Tallinn old town. The location is perfect. The room is nice. Clean and stylish. .

Punti negativi: The staff is friendly, but in the typical reserved Estonian way. A little more ‘warmth’ would not hurt

Punti positivi: Il personale è giovane e molto simpatico e molto attento. Abbiamo apprezzato molto il nostro soggiorno.

Punti positivi: Qualità, posizione

Punti negativi: /A N

Punti positivi: In ottima posizione nella città vecchia di Tallinn a un prezzo ragionevole. Il personale è fantastico. Servizi puliti.

Punti negativi: Niente. Questo era il nostro secondo soggiorno al My City Hotel.

Punti positivi: This hotel is perfectly located on the edge of the old town. Our room was spacious, clean and very comfortable. Reception staff were particularly helpful and the lifts worked well. There was private parking available(20 Euros a day)

Punti negativi: The water temperature in the shower, sometimes fluctuated quite dramatically. I was told this is only a problem on the 5th floor.

Punti positivi: Quiet and windows that open. Staff are friendly and efficient

Punti positivi: Good location, helpful staff and clean room

Punti negativi: N/A

Punti positivi: The location is perfect - an easy walk up to Toompea Hill and the best lookouts of town. It’s also right down from the main square, yet is set in a quiet location (at least during the week...we did notice clubs across the street so I don’t know about weekends.) The staff was friendly and accommodating. We showed up very early because of the ferry from Helsinki and they allowed us to check in with no additional fee. The room was quite large and comfortable.

Punti negativi: I can’t think of anything.

Punti positivi: Tutto quanto, ottima posizione, staff, camera.

Punti positivi: posizione, camera.

Punti negativi: nulla, magari una aspirata alla moquette fatta meglio.

Punti positivi: Location of the hotel. Comfy bed. Size of the room. Polite staff.

Punti negativi: Wifi could be faster.

Punti positivi: Very central

Punti positivi: The staff is friendly and the breakfast is not bad.

Punti negativi: The hotel is next to Tallinn's biggest nightclub and sleeping here feels like having a bass drum under your bed. On check-out I noticed they sell a separate "sleep well" guarantee - buy that. Or just go to another 4-star hotel that actually has quiet rooms as default.

Punti positivi: Struttura nuova a due passi dal centro raggiungibile in taxi pur essendo dentro all'area pedonale del centro. Molto accogliente, abbondante colazione continentale, camere pulite e silenziose. Ristorante disponibile (ma io non lo ho usato). Servizio sauna e lavanderia disponibile nella struttura. ottimo rapporto qualità e prezzo.

Punti negativi: Tutto era perfetto. Nessuna lamentela.

Punti positivi: This was a centrally located hotel but despite that, and the large volume of tourists in town, our room was very quiet dnd very comfortable. The air conditioner was a godsend.

Punti negativi: Unfortunately for us the spa facilities were out of action!

Punti positivi: not satisfied with the breakfast

Punti positivi: I liked it although this hostel was so busy I couldn’t get room next day

Punti positivi: Nothing

Punti negativi: Not normal personal

Punti positivi: Excellent location in the city, the hostel is very clean even with people coming and going at all hours. The staff were very helpful and a general delight. Would stay again.

Punti negativi: The showers and toilets are through reception.

Punti positivi: Staff !!! Excellent . Very friendly !

Punti positivi: I've been at Red Emperor for 2 nights and everything was really fine. I had a long delay with my flight but there was no problem with my check in because they have 24/7 reception. The staff was really nice and helpful and everything was clean. I've been at the hostel only for sleeping and getting ready and I've always seen people cleaning. It's really recommended. A plus is the nice bar next to the hostel (not a problem for the nois, rooms are not noisy) which is really good and cheap. The position is good, less than 10 mins by walking from one of the main street.

Punti positivi: - made a reservation for the 8 bed room but got into a 4 bed room - cozy common area - a lot of showers - perfect location (20 min walk to the ferry terminal, 2 min walk to the city centre, 2 min walk to the tram to the bus station) - a supermarket right in front of the hostel

Punti negativi: - it can be a bit noisy if you have the window open and there are guests from the bar in the yard - toilets were clogged regularly

Punti positivi: The location was great, close to public transport (20 mins from airport). Staff were awesome! Super helpful and friendly, had a blast!

Punti positivi: Nice crew, awesome place. The common room is great, and the people and parties there even better... Unbelievably comfortable bed ;)

Punti positivi: The staff are super lovely here. Great communal area. Lots of laughs

Punti negativi: Nothing

Punti positivi: The location is great, the people there are really friendly, the bathroom is clean and modern. Will definitely come again.

Punti negativi: The room was a bit noisy with open windows because of the presence of a bar next to the hostel. No problem with closed windows.

Punti positivi: Posizione centrale

Punti negativi: Prenotato e pagato in anticipo ad aprile 2 camere doppie, arriviamo alle 1400 stanchi dopo una levataccia e due voli, alla reception ci dicono che le camere non pronte, se tutto va bene alle 1800, almeno dopo 4 ore!!!! Arrabbiatura enorme, moglie e figlie alquanto sconvolte...

Punti positivi: Pulizia e stanza ampia. Cordialità alla reception. Servizio di lavanderia ottimo e possibilità di uso della cucina con caffè e the gratis e ottima bar al bar

Punti negativi: Le notti sono state un incubo per le urla provenienti da fuori dovrebbero secondo me fare qualcosa

Punti positivi: Ottima posizione e ottimo rapporto qualità/prezzo

Punti positivi: Breakfast is good. Staffs were really friendly and helpful. Location is near to all the places of interest in Tallinn.

Punti negativi: No amenities, though they provide towels upon request. Third floor showers had no place within the shower cubicle to put your amenities - I had to keep opening the shower door to reach outside for it.

Punti positivi: Breakfast, big room, great location

Punti negativi: Showers (warmth/pressure)

Punti positivi: The people working there were so kind and friendly.

Punti negativi: The bed was uncomfortable.

Punti positivi: Every member of the staff was lovely. Had fresh bread every morning what was a plus.

Punti negativi: The showers need a little update

Punti positivi: Location. The italian receptionist was very helpful.

Punti negativi: Since the hostel is not sound proof, i could hear the noise from outside the whole night. Quite warm in the room, and needed to keep the window open.

Punti positivi: Friendly people, location in the very center

Punti negativi: Problems with water system. Very old house and worn out. In the very center of the oldcity, good locationbut also noisy. Very simple breakfast

Punti positivi: A very nice stay; the place is in the old town and very centrical, near a parking pretty low cost (3,5€/24 hours) called Suurtüki 6. Moreover, it's very nice (love the kitchen and the beds are very comfortable)The crew staff is very friendly and speak many languages so it's easy to communicate :) We recommend a lot this place!

Punti positivi: L'edificio antico, le scale in legno, la cucina e la camera singola da fiaba nordica. La posizione a ridosso delle mura del castello, la gentilezza e la disponibilità del receptionist.

Punti positivi: The location is excellent. Staffs were very friendly and helpful. The room is nice and cozy! Free breakfast was beyond expectations, simple but sufficient.

Punti negativi: The shower is a bit small.

Punti positivi: The staff was super helpful and detailed with tips on where to go, including good restaurants to eat. The beds were comfy and the room was quite spacious. There was only 1 dorm in the whole hostel so it wasn’t super crowded but you could meet people in your dorm or those staying in private rooms at breakfast. The location was prime, right next to the centre and all key sights overlooking the city yet it was quiet at night time

Punti negativi: It was 3 floors up so you had to do a bit of stair climbing every time you went back to your dorm room.

Punti positivi: Friendly staff spotlessly clean great breakfast brilliant location

Punti negativi: Nothing

Punti positivi: Molto, molto carino, ospitato in un palazzo storico affascinante e molto accogliente. È stato davvero come essere ospiti a casa di qualcuno del posto (e poi c'è pure la sauna)

Punti positivi: Great room, clean, quiet plus great location for us coming from the Le Coq Stadium. Plus pretty good breakfast.

Punti negativi: This hotel was perfect. A small thing was that my bathtub stopper was stuck, so water stayed whole night in the tub, shower in full bath in the morning, but they will fix it.

Punti positivi: staff - very helpful location - 15 minute walk along a straight main road to the old town parking - available breakfast - wide range of hot and cold foods and other meals also available room - spacious and clean

Punti negativi: choice of bread could have been better

Punti positivi: La posizione abbastanza centrale, camera pulita bagno con idromassaggio e con paperella gialla come tocco finale. Ottima la prima colazione ricca anche della parte dolce.

Punti positivi: The staff was really friendly and the room was beautiful!

Punti negativi: I did not like the breakfast very much! The eggs were cold and not every food had a sign what it was.

Punti positivi: Fantastic room with lounge and bedroom sections. Nice breakfast. Quite close to city centre with buses passing the hotel if you dont want to walk. Easy car parking.

Punti negativi: Staff were quite reserved.

Punti positivi: Good location (better than I was expected) - hotel located just a 10-15 minute walk from the Old Town. The room was quiet, no noise from the neighboring rooms and not even from the street (since the hotel is located next the street, I was most worried about the latter). It was raining and the hotel kindly lent me an umbrella for a walk in the Old Town (Thank you!). There was a small rubber duck next to the free toiletries in the bathroom - it is likely to bring a smile to many who'll stay here :) The window in the living room did not open ("closed for security"), but the good thing is that the air conditioning is here and it is quite effective (albeit not very quiet). Comfy beds!

Punti negativi: Parking is cost 15€ per day, and although it's not the most expensive parking compared to other hotels in Tallinn, it's still a minus (since some hotels provide free parking. Come on, here's a four-star hotel, right?). One of the two employees in the reception department seemed a little arrogant. Even though he seemed to do whatever was dependent on him (except he didn't mention where the elevator was and directed me to climb the stairs to the 4th floor) and used all the polite phrases, there was some wrong impression left.

Punti positivi: Tutto assolutamente perfetto. Camera enorme, bagno con vasca idromassaggio, colazione abbondante e ottima, a 15 minuti a piedi dal centro, staff disponibile e gentile. Siamo andati 2 giorni a Helsinki e ci hanno tenuto bagagli e auto nel parcheggio privato con un ottimo prezzo. L'ultima sera abbiamo cenato al ristorante dell'hotel e la pizza era buonissima, prezzi onestissimi. Impeccabili in tutto.

Punti positivi: The staff are very friendly and helpful.

Punti negativi: N/A

Punti positivi: The bed was comfortable and room spacious. Both service and breakfast were fine but quite basic.

Punti negativi: Room didn't look like the one in pictures. It had some unpleasant smell (not really strong though) and was a bit worn out. The noice from the street was quite loud.

Punti positivi: A nice restaurant, good breakfast, cosy room.

Punti negativi: -

Punti negativi: too many guests at a time during breakfast

Punti positivi: It was a nice standard hotel. Nothing spectacular, but nothing was wrong either. Same goes with the breakfast, it was totally OK, but nothing to remember.

Punti negativi: Shower was really weird, never figured out how does it work. And don't forget the jacuzzi, it was really freaking loud!

Punti positivi: Breakfast choice was good The personnel was helpful, ordered cab and prepared early breakfast upon request

Punti negativi: The location is quite far from the city centre and close to a main road which makes the room noisy, but this was the least of our problems. The rooms were tiny - which we expected as the description said small rooms - but the bed was even smaller and very uncomfortable for two people, with mattress sagging in the middle... We stayed two nights, not much sleep. Breakfast choice was good, but there was a large company of people having breakfast and the place was not prepared to serve that many people at once. The room was full and crowded, so all other guests (not with the company) were made to sit at a separate room apparently used for conferences with large oval table arrangement... All in all, not what you expect for the price, I would not recommend the hotel for even a short stay.

Punti positivi: Apartment, surroundings and breakfast were great. No complains.

Punti positivi: Breakfast was great. Good parking place.

Punti negativi: Everything was great. A bit noisy from the street, but it was still ok.

Punti positivi: Nice and cozy hotel, especially suitable for attending concerts in Tallin song festival grounds.

Punti positivi: Tutto. L’appartamento era grande e pulito, a pochi metri dall’albergo, dotato di ogni comfort (wifi, televisione schermo enorme con Netflix, cucina ultra moderna). Scelta eccellente per una famiglia o un gruppo di amici. Colazione ottima

Punti negativi: L’albergo non r’ al centro, ma a tre chilometri. Ci si arriva con una piacevole passeggiata di 20 minuti o prendendo gli sutobus (60 o 63).

Punti positivi: Staff gentile camera pulita colazione abbondante e varia anche se fuori dal centro servita da molti autobus con fermata vicino

Punti positivi: Rooms good bed comfortable breakfast great also easy to get too By bus from centre

Punti negativi: Bike hire was 5 euro per day , we only wanted for one hour so wasn't much good.

Punti positivi: Spacious apartment, with all necessary amenities and utensils

Punti positivi: Excellent breakfast, enough space for parking large car. Reception service was excellent.

Punti negativi: Some noise from the near street during middle of the night. Room was quite small and no space for using laptop.

Punti positivi: The breakfast is great and the bed is really comfortable.

Punti negativi: Internet signal is weak. The other problem is for example the floor and shower is not clean enough. You can see the flying dust in the air so the hotel should improve in this sense.

Punti positivi: Good breakfast. If you are attending event or concert very close to arena.

Punti positivi: It was ok

Punti negativi: Nice area

Punti positivi: Great location well appointed

Punti positivi: La posizione

Punti negativi: La struttura è di buon livello e la posizione comoda per accedere al castello. Sono un’albergatrice e di solito non recensisco le strutture in quanto comprendo lo sforzo profuso per rendere ai clienti un buon soggiorno,a meno che la struttura non sia scandalosamente sconsigliabile. Secondo la mia personale valutazione l’hotel avrebbe delle potenzialità che lo staff vanifica. Non solo maleducazione e supponenza ma anche l’arrogante presunzione di essere nel giusto e di,parlando nella loro lingua,beffeggiare i clienti con sorrisetti e aria da saputelle. Mi spiace ma questo non posso accettarlo. Siamo arrivati il giorno prima della festa nazionale,perciò,a loro dire tutto chiuso anche per mangiare. Quindi nessun aiuto a trovare qualcosa di aperto. Chiediamo una notte in più e ci rispondono che si,forse hanno posto ma al doppio del prezzo e che dobbiamo parlare con il manager il giorno seguente. Orario per la colazione 7,00/10:30. Arriviamo a far colazione alle 10:15 e ci viene detto in modo sgarbato che l’orario del breakfast era terminato. Spiego che a noi era stato dato un orario diverso e chiedo di verificare con la reception. Telefonano e in modo sgarbato mi dicono che possiamo farla. Senza una scusa,senza un sorriso e senza che mi venga chiesto cosa desideravo. Chiedo io del pane e mi portano due fettine,ne chiedo ancora per mio marito e mi rispondono che me ne hanno portate già due..potrei continuare ma preferisco non dilungarmi. Ah! Ho dimenticato il carica batterie dell’Iphone in camera,ho telefonato per chiedere se l’avessero trovato e mi hanno risposto che non potevano disturbare la governante per chiedere;era festa!..mando una mail,ancora sto aspettando risposta..Fare ospitalità è una professione seria,è passione per il cliente,è farlo sentire a casa ed a proprio agio a km da casa propria..beh direi che non è questo il caso!

Punti positivi: Great location, just outside city gates, about a 10 minute walk into the centre of Old Town (slightly uphill). Very helpful front desk staff (flight check in, taxis etc). Really wonderful breakfast. Rooms are slightly small, bathrooms small but location more than makes up for that. The weather kept us away from the interior courtyard - in better weather it would be great to have a glass of wine there. Despite being on a busy street, rooms are quiet.

Punti negativi: Bathrooms a little small, but well equipped.

Punti positivi: Posizione

Punti negativi: Nella dependance accanto all’edificio principale non c’era l’ascensore; wifi non funzionava bene nella camera; non hanno integrato saponi e shampoo tutt’e le mattine; cattivo odore della moquette; per la colazione carenza di dolci.

Punti positivi: Buona posizione per il soggiorno.

Punti positivi: The Location was ok.

Punti negativi: The service at the Bar was really slow and lousy. WE waited for our drinks for 20 minutes and my husband said about this 2 times at reception, but nothing happened. Reception service was not very friendly and the breakfast room was noisy and there was shortage of everything (food).

Punti negativi: Colazione: servizio e qualità Rapporto qualità/prezzo

Punti positivi: Really comfortable and good size of room (zen deluxe). Spa area was great. Good location on the other side of old town. Staff was helpful and polite. Breakfast good and tasty.

Punti negativi: On breakfast some products were not available. But when asking they brought more.

Punti positivi: Nice location, between old town and hip area

Punti negativi: Room was not as in photos - room was dark and small. Bed was very soft - not comfortable.

Punti positivi: The hotel is almost hidden behind the old town walls but actually within walking distance from city center. The hotel is stylish, clean and well kept. In summertime the garden restaurant is really nice. Quality of breakfast was a positive surprise.

Punti negativi: Everything was good

Punti positivi: awesome breakfast

Punti negativi: no free water provided

Punti positivi: Position, breakfast, staff.

Punti negativi: Room on arrival had some problems, we spoke to receptionist who sorted us into another room.