Hotel a Side (Antalya)

Punti positivi: Swimming pool

Punti positivi: This is my 2nd stay at Nashira Resort, and actually i was happy to see many improvements in the hotel over last year, aquapark is so nice, pools as well. Food and drinks are great, beach is clean and serviced very well, most people are very polite and welcoming, i think its good value for money in general, and it deserve at least 8.5 score on reviews.

Punti negativi: Air conditioning is weak in the restaurant, Some reception employees were rude like Zeyneb, i think there are many complaints from guests about reception. for example i paid my stay in cash for 3 rooms and she didn't give me a receipt of payment, so i asked her simply for a proof since i paid cash around 3000 euro, she treated me in unprofessional way, she was laughing about my request like i am requesting something strange or not my rights and finally gave me a normal A4 paper print from excel sheet that is not by any way a receipt from hotel, so then i asked her to stamp at least because i can do what she gave from my laptop and she continued to be even more rude. Also she does not speak english and she is not friendly with guests at all and adopting careless personality. i think the security people on thier duty at the hotel were more nice than her as receptionist!

Punti positivi: The resort is very comfortable and the crew is working hard to To please the guests excellent water games beautiful beach thanks to the crew of Nashira for the hospitality and all the friendliness and very thanks to( Mr. erdinc kara) for his help us during our stay

Punti negativi: Nothing to say

Punti positivi: The restaurant was v. Dirty and also the rooms cleaning service was poor

Punti negativi: The restaurant was v. Dirty and also the rooms cleaning service was poor

Punti positivi: -food and drinks are great. -most of the workers were very polite and kind -beach, pools and aquapark were very nice -although its crowded but service is good

Punti negativi: -Reception is not much helpful and does not understand english ! - Safety for childs is big concern in this resort since there are some deep pools and areas underground everywhere without staff attention.

Punti positivi: Beach in hotel area very tidy and nice, plenty water activities. Staff entertainment work really hard for any activity. Unreal area for swimming pools, u can found quite area or near the bar with a music.Also diff deep of the swimming pools so can be for adults and childrens. Really lovely kids slides area. Bars for drinks u can found in any part of the hotel, really good locations. Snack bar unreal with donuts and waffles, very tasty.

Punti negativi: Food could be more different, every day dishes was very similar for dinners. Most of staff can speak only Russian, but only few English.

Punti positivi: good for Russian speaking tourists

Punti negativi: poor customer services, not ideal for English speaking tourists. i didn't have the room technically for one and half days - complained to booking.com 4 weeks ago - ongoing complaint and not resolved. it's a long story please email me if you want further details - my complaint, photos related complaint, recordings of conversations with booking.com will be available for you to understand clearly about this property. (email me prasaiya@yahoo.com)

Punti negativi: The room

Punti positivi: Everything

Punti positivi: I’ve moved to this hotel due to family reasons. It’s a massive hotel, with plenty of rooms and facilities, really good restaurants and fabulous staff who was always extremely helpful in whatever came their way. I’m in the transport back to the airport now and honestly missing the hospitality, friendliness and everything I’ve been given to experience in this hotel. Definitely will come back as soon as I’ll have a chance :) Only thing I’ve been sad about is that I wasn’t able to extend my stay by one day more, but it was understandable as they’ve been fully booked :)

Punti negativi: -

Punti positivi: The Buffet (breakfast,lunch, dinner) was amazing Water facility for kids was great

Punti negativi: The staff. Extremely rude. No smile. Made it even hard as no one spoke English. When we asked staff anything the response was always negative.

Punti positivi: WATERPARK!! it's awesome.. the food and the location!!!

Punti negativi: UMUT the RECEPTIONIST!! Arrogant!! Rude!! it doesnt mean he speak English, he thinks he is very good.. the body language, the attitude..All the staff and Turkish in GENERAL are very nice people EXCEPT UMUT!!

Punti positivi: It was FUN, we never felt bored. Activities and night shows were great and amusing . It has a nice water park also. Food was good. I really liked it and definitely recommend.

Punti negativi: When i lost my card key they charged me additional 10 euro. Usually in all hotels i visited, when you lose your card you can ask for a replacement at the reception immediately

Punti positivi: The hotel has many cons. But the staff are friendly. From the moment u entered the hotel u feel it is not luxury resort like other hotels in Antalya. The AC is barely working and the cleaniness of the hotel is not that good. - food is good but can be better. Overall with good management hotel can be much better. I blame the management

Punti negativi: AC is completely disaster. Hotrl Management are rude Food can be better and cleaniness of the facilities Outdated receptionist area.

Punti positivi: Breakfast was excellent. A large selection of everything to eat. The hotel had a relaxed atmosphere, with lots of helpful staff. The shows were excellent, especially the Turkish and African night.

Punti negativi: We booked Crystal Sunset, but our rooms in Sunset weren't available when we arrived on the first night (despite us booking this holiday in February) and we were asked to stay at Sunrise which we did. We liked our rooms in Sunrise and remained there. My son aged 11 became very unwell with sickness and diarrhoea, he required hospital treatment. This was clearly something he had contracted while staying at the hotel.

Punti positivi: Everything, this is the 5th time i go to the hotel its a great one and good price comparing to other good hotels

Punti negativi: The location of the room that was provided to me was not that good, though they dod change the location 2 times.

Punti positivi: Nothing to be liked it was the worst hotel I've ever been to

Punti negativi: Everything in that hotel was rubbish Especially the staff they are very rude unfriendly unhelpful they don't cooperate with guests. The air-conditioning is very bad very hot it's useles. The restaurant is also very bad as the food is the same every day and night the same food and dishes. I don't recommend this hotel for any one at all.

Punti negativi: Wifi was 4 euros per day which was nonsense for 5 stars hotel Waiter/waitress were very rude Sauna was free from 13:00 till 16:00 Even turkish coffee cost money Toilet in the room was very dirty No shower gel Food was average

Punti positivi: Value for money

Punti negativi: Paid wifi Paid safety deposit box

Punti positivi: Only the Guest Relations Lady.

Punti negativi: the fact that most amenities and facilities is closed because it is winter. The staff are rude especially the Restaurant Manager, he was sooo rude that I wanted to leave early. The spa where you get complimentary Turish bath only want to sell and not give the complimentary.

Punti negativi: The receptionist was rude and ignoring

Punti positivi: The rooms were clean and the place was calm

Punti negativi: poor meal

Punti positivi: Was clean and nice set out the hotel, nice beach

Punti negativi: It would be nice if the staff could spoke little better in English and a bit more cheerful.

Punti positivi: The hotel has a very big area with facilities for spending good time. The hotel offers a private beach with sun loungers. On the beach there is a bar for hotel guests. The rooms are big and with balcony. The rooms facilities cover all your needs. The restaurants provide fresh and quality food. Any request become reality here, thanks to the manager and the staff. The price-quality ratio is optimal. I highly recommend this hotel.

Punti positivi: It was a big resort. A few shops nearby, spa facilities (at a price) good pool, good beach spot.

Punti negativi: WiFi very poor limited to one person per room. The food is not at a good standard for inclusive. It looks like a great variety but the taste is bland and boring. A lot of chefs are walking around but no actual cooking has happened. The same thing nearly everyday and every meal time. Breakfast was the worst. More time in decorating the dining room than cooking anything. Also if you don’t like cAts this isn’t the place to be. Kittens/cats are everywhere. By the pool, outside in the garden and at the dinner table. I mean they even sit at the table with you beside the dining table as they crawl on the bench. The staff aren’t the friendliest, more interested and helpful to others than the English. Seemed to be a bit of racism towards the Brits. Hello and welcome to all but the English customers as we found out later on. Once checked into our room, we recorded no details of where things were. The pool, restaurant and etc had to be searched for. No direction for the local town or buses. We found this out a week later where the local town was. As it was out of the peak time and summer holidays were over, the hotel has closed a few of its facilities which we didn’t know about when booking so unhappy to not recorded the advertised incentives. We do have open minds about hotels but unfortunately this hotel wasn’t the greatest to spend 10 days at. Very boring and not entertaining.

Punti positivi: The rooms are cleaned daily

Punti negativi: Nothing

Punti negativi: The hotel was awful, in total disrepair and very dirty. I have never stayed in a 5 star hotel that was worthy of only 1 star, as this one is. The room requested with a double bed was not available even though it was confirmed by the hotel. Was given a dirty room on 4th fl and told to come back at 10 next morning (Christmas day) as we could not keep that room as it was a family room. Eventually moved boxing day to another bad room. Disrepair, noisy (not soundproof), cold, smelly. Food the same every day and of cheap quality. We got sick with vomiting and diarrhea. Went to eczane. Entertainment is non existent except for children & 3 nights out of the 12 stayed there was singing. The disco is not open nor any of the activities, so if you are under 65 nothing much to do. Lots of Russians; noisy and drink a lot of alcohol, then decide to jump in the ice cold pool after midnight waking everyone up. Smoking prohibited in hotel for guests, but not for front of house staff who smoke in the office behind reception, leave the door open, and stink the place out. Yek. The rooms did not get cleaned daily but on the day before we left housekeeping came to ask for her tip. Also the hotel is not a real all inclusive concept because food times are restricted and limited as well as bar. There is nothing available between midnight and 7h30 not even paid for room service, and also at various times during the day. The noise early morning from housekeeping is awful and they will open your room door even when you are in. If another guest uses the toilet etc you hear it all. The matress on the bed was broken and coils poking into my body. When I complained, they put a double duvet on top of it and then a single duvet to cover myself and my partner. Mould, dirty bedding, damaged and stained curtain, loose toilet seat, exposed electrics. I was furious. They just did not care at all when we complained. Had the most awful Christmas there, 12 days of hell. Avoid at all costs.

Punti positivi: convenience between services, eating, pool area, beach etc.

Punti negativi: The smell of smoking is all over, from the lobby up into the floors, always at exit and entry of the building.

Punti positivi: The staff was nice.Hotel was clean

Punti negativi: Too far from the beach. Food was abundantly but did not taste good. What a pity....

Punti positivi: This booking I made for my friend, he travelled with us and stayed alone in double room. His experience was a little bit different from mine, so here are his words: AMAZING food, very rich and tasty. Soft and clean bed, good planning of the room.

Punti negativi: Free Wi-Fi only in the lobby, if you want to have it in the rooms, you have to pay. Lobby Wi-Fi speed was too slow, if you want to send pictures from journey to your friends it's better to find Wi-Fi somewhere else.

Punti positivi: The food was exceptional - big variety of cheese and bread for breakfast, desserts and cakes for lunch, meat and fish for dinner, even the "night soup" was really good. Hotel beach is very clean, enough space to rest and nice sea bottom for swimming. Good parking area, we rented a car and never had problems with parking on hotel territory. On the ground floor you can find different shops, prices are higher, than in town, but in case of emergency it is very convenient.

Punti negativi: One of the most surprising problems was Internet - you never expect extra fee for Wi-Fi in 5 star hotel. I had to do some work, but speed of free lobby connection was normal only after 01 am. Room size is unacceptable - family room for four people was small with two wardrobes and only two boxes. Cleaning was also a problem - towels were changed only on a 3rd day of our stay, all other days stuff was just accurately putting them together, one day they took towel from the bathroom floor and put it together with others but forgot to add shower gel in the dispenser. For us it was unpleasant experience, but not crucial, cause we spent most of the time outside, but if you plan to stay most of the day in the hotel, that might get really annoying.

Punti positivi: Hotel situated in middle of all animimties, shopping, area if perfect for a all round family vacations.

Punti negativi: Food became repetitive only complaint.

Punti positivi: total can rate this hostel like hostel

Punti positivi: the staff, organisation, food, pools, beach area

Punti negativi: the animation stadium area was so small

Punti positivi: Location and the friendly staff at the shisha bar

Punti negativi: Hard sheet supposed to be the blanket on the bed, female staff at reception were miserable, bad concierge service, poor variety of food in all inc compared to other hotels in the area, miserable restaurant staff and poor evening entertainment

Punti positivi: The hotel is very clean and nice. Bed was comfortable, cleaning service everyday, changing towels everyday and i liked the open buffet so you can choose whatever you want.

Punti negativi: The animation shows were mostly for the kids and not really nice. Food was not always on my taste. The drinks from the bar are not qualitative and the beach is little bit far from the hotel but there is a service bus working on.

Punti positivi: Clean hotel and delicious food.

Punti negativi: Lady from reception named Derya was quite rude with us otherwise everything was excellent

Punti positivi: I found this resort to be very comfortable and convenient to stay at. It is also very clean. Food is great, there is a lot of variety. They allow you to take food out of the restaurant and into your room. Mehmut who works at the front, guest relations desk was a very cheerful and helpful man and he can speak very good English too.

Punti negativi: Apart frm Mehmut and maybe one or two other staff members, the rest were rude and not very helpful. Most staff do not understand or speak English.

Punti positivi: excellent resort lots of food and drink the resort is for those whos look for comfort and laze around it is far from the town it is basically for the family and couple who want to do nothing than relax by the beach and the pool eat, drink and sleep .beautiful properties

Punti negativi: it would been good if they have more staff at the reception area and if they speak English ,as the most staff talk German and Raisin as most of the tour operator do. the hammam or Turkish path at the resort not that good it is really just money making generally speaking the taxi services is reap off

Punti positivi: Awesome sandy beach, clean. Slides at the pool are great for kids and adults. Nice programm for evening animation, professional dance shows, very engaging animators.

Punti negativi: No bathrobe or slippers in the room :( You can get a fresh towel only two times a day in the morning or in the evening. The gym is very small, and not very clean. The floor in the gym is slippery, the equipment is old and rusty, treadmills are not stable, small set of dumbbells. The variety of cocktails is not very big and they are not well prepared, poor alcohol quality. Most of personnel (especially waiters) do not speak English well, neither good German or Russian. Cuisine was not very diverse. We have stayed for 6 nights and it was pretty much the same every day. We've also tried one italian à la carte restaurant and it was a total disappointment: a piece of normally fried meat was served as "steak", some frozen whipped cream with a drop of coffee at the bottom was served as "classical tiramisu", salmon was overcooked.

Punti positivi: Great and spacious room. Food is ok and changes everyday. Breakfast has the best selection and taste. Gozleme lady makes very delicious gozleme

Punti negativi: Wifi is really slow. No shampoo. Desserts taste pretty unimpressive if not bad, especially the cakes even though they look appetizing.

Punti positivi: The bed was fantastic. The hotel area was perfectly clean! The beach area was amazing.

Punti positivi: I have no words to explain how perfect it was. Everything with the hotel was so amazing that we couldn't even know where to start. All inclusive meals ,,,drinks in our rooms, the service was top. Excellent!! We felt like royals. Thank you so much, we will recommend the hotel to everyone we know!!!

Punti negativi: There is nothing to dislike!!!

Punti positivi: It was wonderful. Best vacation in a long time. I would return and tell my friends.

Punti positivi: The weather

Punti negativi: Staff, food, language barrier

Punti positivi: The Hotel it self is rated as a 5 star, i would say its more 3/4 star, dont get me wrong the hotel is super smart in all ways but if you have stayed in 5 star hotels you will very well know you have an iron, ironing board very grand bath rooms here you had to pay for an iron ,or get some one to iron your clothes at a cost of 10 euros, plus the bed sheets are not changed every days .your bed is just made, the hotel is safe, the beach is super clean and safe, not a british thugs running round , just very nice germans who keeps them selfs to them selfs, i would recommend a talking to the russain women as they only charge £30 an hour, i had one every night very good, and very clean,also the german women are ok but not fans of 69er /doggy style but at £17 per hour it good value for money.

Punti negativi: the food way more like cheap supermarket, when paying good money i would except excellent food , it was ok tho you would eat it if you were from a council estate ,and for those type its a 5 star hotel ,

Punti positivi: Extreme kindness of people on the reception desk, General comfort of hotel. very clean as well

Punti negativi: Nothing

Punti positivi: Plenty of food to choose from! Plenty of sun beds.

Punti negativi: The beds were very uncomfortable

Punti positivi: Close to where I wanted to be

Punti negativi: The food, main course. Dessert wonderful

Punti positivi: Breakfast was o.k but food quality was fair, two times the milk was spoiled but other items was all right Loaction is good

Punti negativi: 1- No A.C in the lobby and corridors, The A.C in the rooms are split units not central cooling 2- Some staff at the reception desk do speak English. 3- Inside rooms No garbage bin, No tissues, No slippers & No Ironing machine or Ironing Table.

Punti negativi: no English speaking staff

Punti positivi: Tutto ottimo sopratutto lo staff accogliente gentile e sempre sorridente

Punti negativi: Niente

Punti positivi: Location, staff was polite and helpsom.

Punti negativi: Thy are building a new part of the hotel. And it is noisy during the day.

Punti positivi: The hotel is a good 4 stars. The food is not particulary varied. The hotel is suitable for relaxing holiday. It is better to book a luxury part- has been opened in early May ( rooms are new, food is better). The coolest thing is encradable team of animators! Very unobtrusive and interesting!

Punti positivi: Enjoyed our stay and recommend it ,specially to families with children . Staff are super friendly and food is great and abundant.

Punti positivi: Private swimming pool was excellent. Hotel was nice with perfect place for relax in the evening. Coffee place was also excellent.

Punti negativi: In this place of Side I had better place and better offer of food than in this hotel. The same about the animated program.

Punti positivi: Excellent hotel facilities wise really modern spacious apartments really comfortable.

Punti negativi: Not many staff spoke English so found it frustrating trying to get information . No pool bar was never open , no shop bit insulated . Food was ok not great . No bar at all had to ask in the restaurant for drinks , Breakfast was poor had mine in my apartment most mornings , No toaster or microwave in the apartment.

Punti positivi: My stay was amazing, thank you so much guys .

Punti positivi: Clean, quiet

Punti negativi: Quite far from all the significant attractions

Punti positivi: The room was well-equipped with dishwasher and washing machine, even with two tablets for each machines. A lot of TV channel in different languages, including Russian, Turkish. Spanish and German. The personnel is friendly and speak English, some Russian and German. The hamam and saunas are free of charge for the guests of hotel, good massage by experts from Bali. I would really recommend the spa procedure in hamam. There is a jacuzzi, but it is always in a shadow, so pretty cold. There is also indoor swimming pool with cold water. The allowed us to stay longer in the spa after check-in, using hotels towels. Two rooms with two conditioner, so two people (or four) can sleep separately

Punti negativi: Pretty far from everything, beach, restaurants, cafes and supermarkets. We rented the car, so the problem was partly solved. It was still inconvenient not to walk, but to drive to the beach. There are only 6 transfers to the beach per day, early morning before 11:30 and then from 16:30. Nothing in between... Although the saunas and hamam are free, there are no discounts for spa procedures for hotel guests. In general, the room was clean, but one towel was with some dirty spots. There is no change of towels during the whole stay (but it was mentioned in the hotel description, that it is like an apart-hotel). The breakfast is quite poor and is not changing at all. Everyday is the same. Once we tried the dinner in the hotel, but it was not so good as it was in the town.

Punti positivi: Nice place, good Wifi, well equipped apartment, with rent car it was easy to get everywhere,free parking, recommended COPPA beach club by receptionist was great option.

Punti negativi: no housekeeping during stay, breakfast options and service were poor

Punti positivi: Restaurants, room service, lounge bar with life music, clean beach, sea entrance is perfect for the kids.

Punti negativi: Animation for kids not oriented for russian children. Poorly equipped beach with small umbrellas, and you will get negative comment from beach service,if you move sun loungers. Some of the staff in restaurants are not professional.

Punti positivi: Cleanliness, food, fun options.

Punti negativi: Water system in the bathroom is not accurate as water suddenly get over heated., which is not safe for the kids. No Duvet available in the room and Pillows are not comfortable. Some of the staff are not professional

Punti positivi: Cleanliness, the food was amazing!! The pools were big, and they had a besch shuttle

Punti negativi: There were many things which were not included inthe price, such as the game room, some ice cream and fruit smoothies. It was far away from the beach, and you had to walk about 7 minutes through a tunnel to a shuttle, which you have to wait in line for.. but its manageable

Punti positivi: Good location, nice swimming pool, good food

Punti negativi: Most of the staff dont speak english at all.

Punti positivi: Always something available of food 24/7. The beach was awesome. I am more of a pool person, but this holiday I spent on the beach. Even though the beach isn’t very close, we enjoyed the short walk there and back. Rooms very clean. The room service lady was lovely. Not many of the staff know english, but with some effort we didn’t have any trouble communicating what we needed.

Punti negativi: There’s a lady on the beach in a tent making fresh pita bread with different fillings, it says 2 per person. I had ordered 2 with cheese and when my husband came we shared them. Then he wanted to try one with chocolate, he waited for everyone who was there to finish ordering and asked for 1 with chocolate, but she kept ignoring him and taking orders from others who kept coming. He waited for some time and asked again and again she just looked the other way and started taking others orders (even though some of them were ordering more than 2 each). This was the last day of our stay and the first time we ordered in something in that tent, it left a really bad taste. We just walked out of there kind of ashamed, because the other visitors couldn’t understand either why she wouldn’t take our order.

Punti positivi: Accommodation was very clean and relaxing atmosphere

Punti negativi: Not enough sunbeds if your a late starter. Atmosphere was not flat around the bar area

Punti positivi: Almost everything

Punti negativi: Timing for food They did not inform us about the activity timing

Punti positivi: Very clean and all food are free And many adults and kids activities.

Punti negativi: They charge me extra for my 11 & 12 years kids as adult, only to reserve one extra room. And they very tough.

Punti positivi: Excellent food and service ,the pool is also nice and clean, the rooms are comfortable and specious.. Good hotel

Punti negativi: The reception are real lousy, it's that they don't speak English at all but it takes them a lot of time for you to check in and to check out, and at my first night they gave me two seperated rooms in different floors instead of giving me a family room which I made a reservation for it two weeks in advance

Punti positivi: Room so clien,work people so nicely and whit smile oll Ways,friendly.from me this hotel is perfect

Punti positivi: Hospitality and location for winter/spring time