Hotel a Side (Antalya)

Punti positivi: Special thanks to Adil Harman! Awesome personnel, very nice food with great variety, clean and comfortable beach. A-la Carte restaurants are insanely tasty.

Punti negativi: No area for non-smokers

Punti positivi: We were visiting from the U.S. and so we are comparing the King's Palace to all-inclusive Carribean resorts and the Gulf of Mexico beaches. Overall, we were highly satisfied and had a fantastic trip. The territory of the hotel is not huge but even at maximum occupancy in July, there was enough room for everyone at the pool, beach, restaurants, etc.. It was important for us to have a clean, sandy beach: while the sea is not the same lighter aqua blues of the Carribean, but the golden beach was clean, there was no seagrass or pollution of any sort, the waves were very gentle and there is a long stretch of shallow waters perfect for kids (a bit cooler than in the Gulf of Mexico but still very pleasant). The staff is great, very polite and eager to please; the few complaints that I had were quickly fixed. The whole place is spot-clean. German is the most commonly spoken language, but almost all staff members are multilingual. We were pleased with the food choices and variety, although a bit disappointed with fruit (apples, pears, peaches, and apricots were tasteless and rock hard). Made us miss all the gorgeous tropical fruit and smoothies we typically enjoy during our beach trips. Kids' club does not office very extensive programming and their space is not great, but during the hours that they were open, our kids did enjoy the activities and mini discos (esp. Miss Eda). The kids' club is not open during dinner hours which we loved as an option at other resorts. Some of the nightly shows were spectacular (although a couple of nights were cheesy). Overall, we were pleased with our hotel choice and enjoyed our beach vacation

Punti negativi: Provide better fruit; offer a more upgraded kids' club with an interior room and longer programming hours

Punti positivi: Front disk and receptionist, especially Adil he is such nice and professional guy, and staff and environment are outstanding.

Punti negativi: Too many Old guest every where

Punti positivi: We absolutely loved everything about our stay at the hotel. The staff were very warm, welcoming and helpful right to the time that we left. They had wonderful animation programs for all ages. I would definitely stay there again and have already recommended it to a few of my friends. One of the animation staff, Oscar, was extremely helpful and friendly and I give an extra shoutout to him.

Punti negativi: Nothing! It was perfect

Punti positivi: Outstanding property with outstanding staff. Very well appointed rooms with magnificent view. The staff, and each and every one of them were very friendly and caring. Excellent service. English could be a problem, but can be managed.

Punti positivi: Most of all, what I did like was the excellent cleanliness everywhere, the room, the hallways, the territory and the restaurants are tidy to extreme levels, every now and then there's a person who cleans the door handles or every corner with disinfection solutions. No bad smells anywhere, the territory full of plants and flowers. The shower is good, though no rainshower, as you might expect from a 5-star hotel. The bed is ok. The food is terrific and very assorted, at least 50 dessert varieties for the dinner, same with other foods. The sea is close, just a minute walk from the territory. The pools are clean, and the evening show programme is basic but good. We had 2 special evenings during our 10 day stay when the restaurant is being decorated and they add some special food like caviar or some liquor to the menu. Also, there's an ice-cream cake for kids to enjoy these evenings. The ala carte restaurants were good, but the food didn't like too special from what we could eat regularly downstairs. Except it took longer to wait. The self-served BBQ evening was delicious, even as we had no idea of how to barbeque (not our habit) the cook helped us through the whole evening.

Punti negativi: The biggest turn-off was the indoor pool, which was supposed to be heated but was cold for the kids, not more than 23-24 C. We had a visit at the beginning of May and even the sea was somehow warmer than the pools. Next thing, the noise amount is high to relax in the room. Was nearly impossible to sleep in the daytime, as the staff was cleaning the rooms with the vc all the time, screaming to each other constantly. A couple of times staff knocked not noticing the "Do not disturb" sign, and the mini-bar refill guy (pretty limited with just a can of beer and 3 cans of soda) knocked or came inside while we were asleep, not waiting long enough for us to wake up and let him in. The animation at some point got money-draining, as some activities required kids to pay. The water slides work a couple hours a day, and kids were unhappy with that. And the last thing, the personnel has really poor command of English, even though they fluently talk German and basic Russian, there were moments we couldn't understand each other, especially in the bars/restaurants. 3 of 5 times the bartenders didn't understand what I wanted. The cocktails in the pool bar are mediocre. No usual stuff like Mojito or Pina Coladas. The bartenders tried to help with that, but the results were wrong. So, let's break it down - Water Temperature, staff knocking, paid animation actvities, poor communication with personnel, bad cocktails.

Punti positivi: Very well located. This hotel has everything you need and caters for the entire family. The staff are amazing. They even catered for our special request.

Punti negativi: There is nothing not to like!!!

Punti negativi: Very slow internet connection. Low quality of drinks. They got my credit card information online and showed me the price in euro, but I had to find an ATM to withdraw Turkish lira to pay the hotel costs! Later on I found out there is a text written in small font in my bill about this! But in general it was comfortable and price wise worthy.

Punti positivi: The choice of food was really, really lovely. You had the option of eating at a few a la carte restaurants, and the beach restaurant too. Staff were friendly and happy to help. We were given a room with a sea view, which was gorgeous.

Punti positivi: Stylish hotel with spacious rooms and very comfortable beds!! Amazing staff!!

Punti negativi: Poor WiFi in my room, but excellent WiFi everywhere else, including the beach. The entertainment at night where not to my liking, but that’s a matter of taste!

Punti positivi: Pretty much everything was spot on at the hotel. The room was perfect, clean and spacious. Hotel was very clean and really nice as well.

Punti negativi: The outdoor pool was freezing so couldn't swim in it. Not many people were going in due to how cold it was. Indoor pool was great. The free 10 min massage they need to make it clear that it has to be used within one day and the staff at the spa shouldn't make it sound you only get it when you book a full treatment.

Punti positivi: Its new and clean

Punti negativi: Nothing to complain about

Punti positivi: Clean hotel and very helpful staff

Punti negativi: Should do continental food (English food)

Punti positivi: The restaurant staff were lovely. The hotel is very new and very clean! Moses (best member of staff at Sungate!!)

Punti negativi: The management didn’t tell us that there would be NO evening entertainment. Management told us that when we asked they would tell us. They told us because they were closing in a few days they didn’t feel it was necessary for there to be entertainment. We did explain that we had paid for the stay and we’re entitled to entertainment just as anyone else as the hotel has accommodated us. The children’s mini club was closed. The all inclusive food was Very repeatative and there was few dishes that changed seldom. The guest relations manager ( Yesim Cipriani) told my father in law (alone) that his transport to the airport will not be coming to the hotel, because he booked through the internet with (Holiday Taxis) she convinced him that only transfers made through travel agents will come to the hotel. She told him if he wishes to get to the airport on time he needs to book at taxi the day before for €65 - which he paid!!! As he was concerned he wouldn’t have transport back. When she also approached me alone just after this she told me the same that my transfer would not be coming and that I should also do what my father in law done and book a taxi, I then told her that I had paid already for a transfer and that I’m sure it will come and asked her to ring the number on my voucher. She rang the number which CLEARLY said thy confirmation for our transfers will come at 4pm the day before our departure. She pretended to not understand what the lady said on the phone. Then further told me from experience the confirmation will NOT come. To which I said I will wait and see as I’ve paid my money for transfers. When I heard that my father in law had paid €65 for a taxi I became very angry as I knew the kind of manipulation he had experienced from her. I told her that she had conned him and that she should’ve been patient and told him to wait for the confirmation. To which she told me ‘it was not her JOB to be sorting this kind of stuff’ - GUEST RELATIONS MANAGER???!

Punti positivi: The View and Garden was absolutely amazing.

Punti negativi: The Stuff was unfriendly especially at the Check IN. The Rooms are very old.

Punti positivi: Cleanliness very good Location very good you can take the bus 10 min to nova mall 4 turkish lira Food very good hoping to extend the time of dinner to 22:00 Staff excellent, especially Farhan the barman he is always happy Slides are few hoping to put more

Punti negativi: Minibar coolness is not good, you can not enjoy a beer

Punti positivi: Location and facilities and most are the stuff Beauvoir.

Punti negativi: The beach is not suitable for swimming specially for kids since it’s rocks and deep.

Punti positivi: we like the food very much. It was so tasty and diverce. All the staff were very professional and friendly. Special thanks to Seher and Fethi in the restaurant and Sultan for the housekeeping. Mr. Zafer at the reception was very kind and helpful. Also all the animation team for 2019 were so professional and creative. Thank you for your hospitality. We will gladly come back next year.

Punti negativi: The aquapark should be more developed and renovated.

Punti positivi: Location, selection of food, cleaning service and mini disco club were amazing. Smiley service were superb, Natia was very helpful and sensible lady. Mini club was a great help, my kids enjoys their stays and Anna was like a god send to us, she literally makes my children happy most of the time. Most of the reception staff were friendly as part of their manager.

Punti negativi: The front desk manager was very rude, I have booked 4 rooms, he tried to give us different room with different beds, I reject it as when we booked we have selected the type of bed from booking.com I insist to get exactly what I have chosen and paid for, Mr. Yassin finally agreed to provide what I want. Later, Mr.Yassin who was the manager, tried his best to charge me for an extra child, we have spend the first two days of our staying arguing with this manager. Finally, I said I am going to make a complain, you should contact booking.com, we have been in contact with one of the customer service of booking.com but still he insist to charge us. I was so sure that I have paid the right amounts for the right persons so I refused to pay. I told him to check again as I have booked 4 rooms, he said if you are not happy I can book you another hotel( which is very very rude), I asked him again go and check if I have to pay extra or not, he said ok. Next day, he said you don’t have to pay extra, it was our mistake without even saying sorry. I would love to go back to Otium but will never because of that behaviour. I pay money to enjoy my holiday not to have argument. Another problem was with the shop owner who was selling bags and clothes just near the spa, he came to me while I was talking to my mom by Kurdish language, he asked me where are you from and I said Kurdistan, straight away his face turned red and he said you shouldn’t say that, there is no such a place like Kurdistan meanwhile most of the catering staff were Kurdish and very friendly with us.

Punti positivi: We liked the free drinks that are served at the mini bars. It was amazing to deal with this employee named Farhan at the mini bar, he has this sense of positive and happy energy all the time and he spreaded it with us. We really like him.

Punti negativi: There is no drives from the hotel to the city vice versa.

Punti positivi: I love the resort in general, the food, the staff all of them are friendly and love the guest relations ( smiley office) all of them welcoming you with a smile on their faces, love the activities that you are having and the diversity of the shows, love the staff that many of them speak different languages. Thank you so much of the amazing nights that we spend in your resorts

Punti negativi: I can't tell because everything was great

Punti positivi: Every thing was excellent but only problem was the staff many of them are not kind,for example they servise your drink you say thanks they dont talk to you.

Punti positivi: Food was wonderful. Sea was clean and the beach was silky sand. It was a wonderful experience for us...

Punti negativi: I can not find and bad issue...It was a wonderful experience...

Punti positivi: Excellent hotel. Very clean. Excellent service. We are definitely planning to return next year

Punti positivi: I love everything about this place.

Punti negativi: -

Punti positivi: Excellent hotel, clean, spacious, excellent food, great for kids

Punti negativi: It is very expensive

Punti positivi: every thing

Punti negativi: nothing

Punti positivi: Excellent location, hotel staff and service

Punti negativi: A bit noise insulation at the main building

Punti positivi: The staff were excellent, food very generous with lots of restaurant and snack bar options. Also the setting, pools, gardens and beach superb.

Punti negativi: We had the garden bungalow for 4 which was just a standard room with 2 extra beds which was a little cramped. It would have been helpful to explain that a bungalow means room.

Punti positivi: Everything is great.Amazing place.

Punti negativi: -

Punti positivi: The hotel is clean. The personal is too friendly EXCEPT the reception staff. Welcoming at the reception desk was not the very best, check out as well. The beach is close, in walking distance, just 5 minutes. The beach is nice and clean. Its recommended for retired people and plus for families with little kids/infants. Internet is free.

Punti negativi: The dishes are the same and not too many choices. No seafood, No natural/fresh juice options. The alcohols are only local ones. We asked for wake up call, they forget it at all and plus even they didn’t see off us, even not telling have a good trip, see you again and ect. The animation is too standard and the same. Even the music is the same (5 years old musics). By other words, the hotel is going backward compared to the last 5 years. Very dull during the evenings. I hope they will work on that next years. The safe is not free of charge, 1,5 Euro per day! Mini bar is not good, just beer and very poor soft drinks. The outdoor pool is small.

Punti negativi: The small brach.

Punti positivi: Every thing was perfect.

Punti negativi: If there were more English speakers.

Punti positivi: I have no words to explain how perfect it was. Everything with the hotel was so amazing that we couldn't even know where to start. All inclusive meals ,,,drinks in our rooms, the service was top. Excellent!! We felt like royals. Thank you so much, we will recommend the hotel to everyone we know!!!

Punti negativi: There is nothing to dislike!!!

Punti positivi: It was wonderful. Best vacation in a long time. I would return and tell my friends.

Punti positivi: The weather

Punti negativi: Staff, food, language barrier

Punti positivi: At the moment you step in Acanthus Cennet you feel VIP. Staff are super welcoming and genuinely hospitable and friendly. The room and facilities are stylish and very clean. The pool and beach are magical. We were so glad we've found such a beautiful hotel. At top of all, the Ultra All Inclusive concept is just memorable - the a la carte restaurants are amazing and the boufee restauranta are top notch, we've both been to many hotels and resorts before and the experience here just set a new high standard. The bars and lounges are modern, well designed - you'll fall for it. Many snacks and surprises throughout the day are given to the guests, nothing compared. I could keep adding more details about how great this place is, but really this place is just mind blowing.

Punti negativi: Location is a hour driving from airport, but this doesn't really matter.

Punti positivi: we really enjoy the time there and its really amazing location and hotel. I recommend everyone to choose it

Punti negativi: nothing

Punti positivi: Everything was perfect. One of the best hotel I ever stayed. The staff us very friendly and helpful. My special thanks to Turan the guy who working in reception. I will come again

Punti negativi: Nothing bad everything very good

Punti positivi: We loved everything about this hotel - modern, stylish, clean and beautiful. The food was amazing and great to have the option to eat in restaurants as well as the buffet. The location is stunning, right on the best part of the beach and a pleasant stroll to Side old town.

Punti negativi: My only complaint was that the pool was too cold to swim in - which was disappointing for my kids aged 7 and 4. However the indoor pool was warm, and the sea was even warmer, so we enjoyed ourselves there!

Punti positivi: A fantastic resort that caters exceptionally well for families with young children. Professional and friendly staff. Great food with so much variety! Clean spacious rooms, great view of the pool and very close to the beach.

Punti positivi: Staff was friendly. Food was really tasty and fresh cooked. Penthouse was amazing.

Punti positivi: Excellent restaurants and service, spotlessly clean, amazing entertainment and beautiful rooms. Food to die for best hotel ever

Punti positivi: Excellent food! Never dissatisfied with the options available, a huge selection and cooked to a very high standard. I stayed in the penthouse suite which was amazing, complete with jacuzzi. This hotel was very clean, with great facilities. It definitely was better than all the 4* I have stayed in. Completely worthy of the 5* rating! A great location and place to relax. I want to go back! Superb!

Punti negativi: My only gripe is that that housekeeping did not come everyday nor deliver towels. However when we called reception they would always send someone up with them. No iron in the room, there should really be one in it. The pool bar had awful day time food. It was near the closing time when we went but very disappointing considering how brilliant the food is in the other restaurants.

Punti positivi: Pulizia, staff cordiale

Punti negativi: Non molto adatto alle famiglie con bimbi piccoli. Scarsa animazione e poca attenzione ai piccoli ospiti!!

Punti positivi: The food overall was amazing, two of the three a la carte restaurants were really good (Safran and Lavanta), people were really friendly and helpful, especially guest relations team. The beach is very close by, it has all the amenities it needs.

Punti negativi: Food at breakfast was all the same - like eggs prepared in 10 varieties. Guys at reception were rude sometimes and always sent us to guest relations, one of the barmen at the pool bar was greedy, so we avoided her.

Punti positivi: The room was perfect Helpful staff Amazing food Food choices

Punti negativi: Check in and payment process was complicated. No drinks or food service at beach ( self service)

Punti positivi: Location and activities for children

Punti negativi: Restaurant timing in resort

Punti positivi: We visited the hotel in middle of July. The staff was professional and helpful, always smiling, even in the biggest rush hours. Hotel facilities was superb with a lot of green areas and trees which is helpful in a hot Turkish days to cool down a little bit making vacation more pleasant. Hotel offers various choice of food for breakfast, lunch and dinner for both kids and adults ranging all from typical Turkish delights to more general mediterranean and continental dishes. Both rooms, restaurants, pool area and all other facilities are very clean. Special thanks to Hamza, Zak ,Fun da, Fatih and others from the animation team which really made our stay even better and more colorful with various games and shows. SPA at the hotel was fabulous and with the variety of treatments. With highly professional staff and very good recommendation form Mr. Onur made after each persons taste and needs. Special thanks to Hussayin at SPA area for his kindness, professionalism and good recommendations.

Punti positivi: Verygood for familys with the kids

Punti negativi: Not by the sea

Punti positivi: We liked the Buffet it was delicious , a lot of fruits and Salads and the Kids Buffet was ok too. My 2 year old liked that he could go outside and play everywhere he wants to at the playground etc. The Pool was okay too. The Beach is beautiful as always we booked a cabine for one day , with 2 Kids its da best u can do. If you want to have a great haircut or color Go to the barber right Next to the Pool inside the Hotel , great People great work. If you want to have some nice Family pics Go to the Photorapher Inside the Hotel he really does a great Job and is a nice guy too.thumbs up for this.

Punti negativi: We didn liked that no one could speak english very well , a lot of russian speaking people so the Personal at the Restaurant or Kids world was always speaking russian Even tho we were in turkiye lol they have To get more english or german speaking People in there . We booked a Family Villa for 10 days and the cleaning Lady didn clean the room as good as she should for a 5 Star Hotel , the mirror wasnt clean When we Came in -the floor under the TV was dirty the whole 10 days i mean grab a broom and clean the „Villa“ we payed 1.600€ and Not 600€ for 10 days and a 5 star!!! So we deserve a clean room everyday we step in ,in our 10 days. So clean the mirrors Clean the floor dry and wet Not only the entry room every room!! Oh and If you book and fly to the hotel before 12o clock u have To wait till 12 or 9 :00 clock to get to Ur room !!! We arrived at 3am after a flight with 2 lil kids at the Hotel , we liked to Check in and the guy at the Lobby Said we have to wait Till 9 am til one of the cleaning Ladys cleaned our room so we can get in .. we had 2 wait 6 fucking ours with our babys at the lobby their luck our babys could sleep at the sofa in the lobby where People walkin by every damn Minute. I mean we said that we will come at night and they didn even gave us another room so we could sleep a lil NO!! We strictly had to wait the 6 hours! For that I really lost my respect for the guys at the lobby. And was pissed off.For real! For that find a option where stuff like this won’t happen again. Give a room with one bed or whatever but don’t let people SLEEP at the damn lobby and especially no kids 2 and 5 months old . Thank you

Punti positivi: Good

Punti positivi: Liked everything about the hotel, food, drinks, entertainment, poolside and beach . Can’t find fault in anything.

Punti positivi: Staff is nice. Food is amazing. Entertainment is guaranteed. Location is awesome

Punti negativi: Nothing

Punti positivi: The childrentertainment program is amazing. Also the facilites for kids were great, like trampolines, play room inside and outside, kids cafe. The theritory is big and green, staff extremely nice, the atmosphere is relaxed, sauna os relatevely good.

Punti negativi: There isn't even one swimming pool with warm water, even that one which is inside is cold. No jacuzzi whatsoever. Not enough hot vegetarian dishes, we are vegetarian and were eating more or less same things evert day, but for meet eaters variaty is great. In the spa staff was nice untill they undetstood we are not going to book any paid massages. We felt pressure of it, like they were expecting us to relly get some.

Punti positivi: Great place for kids and the food choice was plenty.

Punti negativi: The reception staff were rude during check out. No empathy and no appreciation shown.

Punti positivi: We stayed in villa Which is more convenient and private for family size. Exclusively Cleaner .come.Very pleasant stay very professional management and stuff. From the gardener to the managers Frida. Big thanks to kardash Ramazan( manager). The French speaking receptionist(sorry I forgot your name) Big Hugo smile team. Big great selection for moms to have a rest !!that will take your kids from 9 pm o’clock until 17am club kids. Then you can stay by yourself relaxing enjoying your food , you don’t cook you don’t even have to clean . The dishes. Scrumptious food, plenty of selection every day different taste. Come on Brite we have to invade this to family result

Punti negativi: Nothing to declare. Too perfect!!

Punti positivi: The facilities were amazing and because we were part of elite we could use all restaurants and facilities.There was something for everyone some places were really quiet and some were really busy and fun.The entertainment was amazing and the shows were amazing everyday and very professional. Furthermore there are lots and lots of different places for example a pizzeria and patisseries not to mention several bars with all types of drinks.The aqua park was also exceptional and very close to the hotel.I really recommend you go to elite because golden coast and golden beach are not allowed to use some facilities/areas.Overall I had an amazing stay with my family and I really recommend Vonresort!

Punti negativi: Nothing

Punti positivi: On the beach and the two pools were big and never looked overcrowded. The entertainment was lovely. The staff were all wonderful and helpful. The food choice was great.

Punti negativi: The rooms require revamping, there is no shower in the room (only a bath). The shower head in the bath was not full flowing so showering took longer than normal.

Punti positivi: The Hotel is adequate, clean and family friendly, the food is good and tasty but the hotel is a little antiquated and feels a little retro.

Punti negativi: lacks personality

Punti positivi: Staff were really friendly & helpful. Food was excellent.

Punti negativi: Everything was ok, there was nothing to call it as a problem.

Punti positivi: Every thing

Punti negativi: The internet

Punti positivi: There are a lot of swimming pools that you can use including aquapark. The beach was very clean.

Punti negativi: I felt like there are not enough staff at the hotel. When you want to ask a question to somebody outside, nobody knows anything. The room was not exactly what we booked. We were told that we have been provided a better room, but we didn't like it. There were only bottles of water and some juices in the small refrigerator in our room. Compared to other all--inclusive hotels which I stayed in 2018 and 2017, the refrigerator was empty. The water from the tap and in the bathtub was not functioning very well. We had to call a technician to fix them, but they could not fix it very well. During the breakfasts, no fresh juice was served. I don't understand what kind of "all-inclusive" hotel it is. And the food was ok, but not great. Some of the food were the same almost every day. Every day, we had to walk to the spa to take new towels. It was very hot outside and the spa was not close to our building. We can only have new towels once a day. So, if something happens to our towels (gets dirty, so wet etc.) you cannot get a new one. Usually, the towels are either provided more or you can change as many times as you wish in other hotels. We were receiving towels both at the beach and in our rooms every morning in other hotels. But, here the service was not good from that point of view. There were not good snacks bars around the pools and the entertainment team was very poorly organized. I compared all above-mentioned with the hotels I stayed during the last 2 years. If I had to rate according to this comparison, Vonresort would get 6.5 out of 10.

Punti positivi: It was just as it said on the tin definitely go back

Punti negativi: Nothing

Punti positivi: Great facilities and restaurants

Punti negativi: No iron in rooms or available in hotel . Never seen this before in a hotel .

Punti positivi: Good for kids .They can make you happy during your stay.I love it.

Punti negativi: Foods.Pool.activities.

Punti positivi: large pools,wide beach with clean sand, green gardens, the large area of the resort, wide variety of food, cleanliness, different places, some where quiet and some other busy and vital, exceptional staff, they are ethics and in a high level of decency and they are very helpful, it is worth mentioning the staff functioning in the public relations at Elite, their names: Mr. Ebubekir Gulle, Miss Meerim and Miss Irem, they spent a lot of time trying to help us in inquiring about ambiguity surrounding the date of the return flight to home, after we had been informed that the charter flight was cancelled because of the agency non compliance with the carrier, also the room housekeeper Ms. Nesrin was very helpful

Punti negativi: nothing, only our short stay at this resort, we shortened our stay at the resort due to the changing date of our return because of the non compliance of the agency which we booked the airline tickets

Punti positivi: The staff where very friendly. The kids loved the waterslides and the pool area. Perhaps a toilet close to the children pool would been a good idea. We also liked the beach and the beach bar/restaurant and especially the ice cream. We also liked to sunsets at the beach.

Punti negativi: The area around the hotel was a little deserted, but we could easily take the bus to side. The food was not the best, although we liked the meat at the grill. To be fair we visited the hotel of season, hopefully the food is better in full season. We tried the food at the Italian restaurant. If I have served that food at a restaurant in Italy I would have been killed. Actually if I have served that to my girlfriend she would probably dump me...

Punti positivi: Modern & clean

Punti negativi: Our room was right behind kitchens & had noisy air con. We also found it hard to sleep with door open due to late night & early morning noise from kitchens. We decided not to request change of room as we wanted to stay close to friends but with hindsight we should have asked for different room. Hotel didn't provide courtesy room for those leaving in evening & wishing to freshen up. We've had this offered in other hotels in Side. Even paying extra €30 to keep room until 5pm would not have fitted in well with our plans & would have been too rushed, so we had to go to Spa facility & use showers & small communal changing room. Hotel staff were great & very friendly.

Punti positivi: Very clean

Punti positivi: Comfortable and beautiful suit. Delicious food

Punti negativi: Small territory. Hotel haven't any for rest with children

Punti positivi: Great location. Nice, big clean room and comfortable bed. Staffs are friendly, special mention to Ms. Fatima Ata of the main Restaurant whose been extra friendly with the guests. Lot of choices of delicious foods. Nice pool and beach area.

Punti negativi: Long waiting for elevator, coffee taste terrible..

Punti positivi: Staff / location of hotell

Punti negativi: All is good

Punti positivi: Excellent service, we were treated like a family by the staff. The hotel facilities exceeded our expectations. Great facilities. Delicious local cuisine in the hotel restaurant.

Punti negativi: I as a Turkish speaker and my wife as an English speaker felt completely as foreigners, almost as second class citizens in the hotel. You need to be a German speaker to feel comfortable. All the activities are in this direction and the staff mainly speaks german as first or second language. During the checkin the resort building did not have a POS device for foreign currency, had to be driven with the cart to the holiday village building to be able to pay. It was a little bit of an inconvenience. Lacking playgrounds for small kids. Our four year old didnt mind much since the pool was enough for her entertainment.

Punti positivi: Really good hotel, especiallu staffs are awesome. No one would be regretful for staying in this hotel. I recommend everyone.

Punti positivi: I liked everything the resort provide, all meals, helpful staff & great service, great room with a view wtc.

Punti negativi: No comment

Punti positivi: The view was good.

Punti negativi: it is an old hotel. the staff there speaks Turkish, Germany and very little of English which was annoying, everyone there thought that we speak Germany!! The gym is very small, not clean and has old equipment.