Axelbeach Ibiza Spa & Beach Club - Adults Only

Camera fronte mare - up-grade in suite offerto perché la struttura era mezzo vuota e perché siamo rimasti 7 notti. Con vista stupenda sulla baia di San Antonio.

Frigo che non raffredda abbastanza, neanche al livello massimo. Problema non risolvibile... Premi agrumi che non funziona (sostituito poi con uno che era anche lui rotto)... Nessun straccio in cucina, ne detergente per lavare i piatti. Porta del bagno che non chiude. Asciugamani sporchi (con macchie)...

Staff at the reception were excellent, particularly Marina. They were extremely helpful. The location is great as it's convenient for a short walk to the town and the bus stops almost outside that takes you to the beaches. Nice swimming pool area, gym and spa.

Housekeeping - I had a junior suite with a big terrace. the terrace was not cleaned once and I stayed there for 5 nights. This means I had the ash from people's ashtrays on the floors above, crumbs etc. all over the terrace and the sunloungers on it. One day I had no toiletries replaced in my bathroom either. It's not got the usual feel of Axel hotels. It feel quite cheap and tacky, rather than designed.