Hotel Indigo San Diego-Gaslamp Quarter

Great hotel!

Punti positivi: The staff were super friendly and very accommodating! The rooms were large and I loved the aveda bath products.

Punti negativi: I wish they provided a few complimentary bottles of water in the room. Billing was a little difficult bc I booked several rooms and the names/correct cards were switched around.

Great staff and rooms!

Punti positivi: It was a beautiful, well managed and well located hotel

Punti negativi: I did not like that when I booked it said parking was an amenity. That made it seem like it was included. It would have been helpful to know that it only offered valet parking that is $41/night. That was a big shock when we arrived and a bit upsetting it was not mentioned before we booked

Punti positivi: The room and view we're great. Very clean and the bed was extremely comfortable, I took pictures of the label to buy the same mattress for my self.

Punti negativi: The valet parking Was over priced at $41/day. Especially since there is a garage 3 blocks away that is only $15/per day but I had a broken ankle and had to use their valet parking. Most of the time had to wait over 20 min one day they misplaced my car after about 45 min had to go with the valet to find my car in the garage. To the hotel's credit they were very apologetic and comped my valet parking fee for my entire stay so they still have good customer service in my book.

A very nice stay.

Punti positivi: The staff was very nice and friendly. They wanted to know where we were from and why we were there. As it turned out we told them that we were there celebrating out 44 wedding anniversary. When we got back to the room, after dinner, there was a bottle of wine and 2 lovely glasses waiting for us (compliments of the hotel). A totally nice stay. We will recommend the hotel if asked. We have already told several people what a great stay we had. The security is very good.

Punti negativi: My wife likes to use the stairs for the exercise. They were meant to be fire escapes and exit outside and require an employ to enter from outside.