Hotel a San Angelo

Punti negativi: Non prima del check-out ci hanno detto che ci hanno fatto pagare 75 dollari per il nostro animale! La tariffa NON ci è mai stata menzionata al momento della prenotazione o del check-in! Ho viaggiato in molti posti con il mio cane e non è mai stato addebitato NULLA VICINO a tale importo. È un ripoff. Attenzione!!!!

Punti positivi: Service and breakfast

Punti positivi: Clean hotel, friendly staff, the room was well designed and well equipped. Had everything we needed for our stay

Punti negativi: A later check out time would have been nice. A/C was hard to manage, room varied between too cold and too hot quickly before we got it properly adjusted.

Punti positivi: Excellent hotel for the family. Price was good also

Punti positivi: It was all great

Punti positivi: Staff was super helpful, nice and accommodating.

Punti negativi: N/A

Punti positivi: the staff was always ready to help us with even the most mundane of questions. Our rtoom was kept very clean and tidy. I will defintley stay with this chan again.

Punti positivi: The room was huge very clean the bed was comfortable and loved the walk in shower.

Punti negativi: Everything was perfect. More than I expected

Punti positivi: Everything

Punti negativi: Loved it

Punti positivi: The room was clean, and the hotel is fairly new. Overall we enjoyed the stay.

Punti negativi: The hot breakfast is just prepackaged items that you microwave. The hot food was blah...Stick to the cereal and yogurt.

Punti positivi: The rooms were clean, the beds were comfortable and the shower was great. We enjoyed the breakfast buffet. There was a variety of options.

Punti positivi: I loved everything! The girl in the lobby was so sweet and bubbly!

Punti positivi: The hotel was very clean and the rooms had plentiful lighting.

Punti negativi: Beds were very uncomfortable, front desk staff need to have better attitudes and better customer service. No smiles and not very welcoming.

Punti positivi: Il decor creativo, l'ospitalità calorosa, gestito indipendentemente. Divertente.

Punti positivi: The kitchen had snacks and the room was very comfortable

Punti negativi: NA

Punti positivi: The Inn at the Art Center exceeded expectations in every way. It's a fun, creative environment surrounded by a number of little artists studios. We loved the Ponderosa Room we stayed in. Very roomy, very warm and welcoming, and extremely clean. It had all the little extras that other places miss. And they were very generous with the food & snacks made available. The owners are very happy and pleasant folks. We would definitely stay here again.

Punti negativi: We loved it all!

Punti positivi: The property is unusual and exciting. The decor was interesting and engaging. The setting in the midst of the art center made it so welcoming to return from the days adventures; so unlike a regular hotel. Susan and Jerry were amazing hosts.

Punti positivi: Amazing comfortable room with interesting decor, generous hosts with lots of snacks/breakfast. Art centre interesting

Punti negativi: Liked it all

Punti positivi: Quirky, cost, friendly, open, creative, inspirational space.

Punti positivi: +Freshly baked muffins in the morning.

Punti negativi: It was sad to have stayed there from Saturday to Sunday, and on Sunday everything was closed. If we had known we might have planned to go on a Friday to Saturday maybe.

Punti positivi: The setting amidst art studios was wonderful. Excellent restaurant, and all close to town.

Punti positivi: This was like an exotic visit to a faraway place that was right in the middle of a town we often visit! The rooms were like being in an art work, with every need anticipated. Everyone we met or talked with was helpful and friendly. If the on-site restaurant had been open, we wouldn't have had to leave the premises; we'll come back when they reopen. We can't recommend the Inn at the Art Center highly enough - it's a jewel! Susan and Jerry are gracious hosts.

Punti negativi: To have a restaurant on the premises...which we understand is imminent.

Punti positivi: Everything is wonderful.

Punti negativi: We have to wait until 340 pm for our room

Punti positivi: Very clean, comfortable and perfect location

Punti negativi: N/A

Punti positivi: Everything it felt like home & friendly staff. Would definitely stay here again & recommend to others

Punti negativi: Everything is more than I expected

Punti positivi: Clean large room, good location

Punti negativi: breakfast was awful, rubber eggs. Bathroom shower was great, but the sink faucet put out less water than an 80 year olds urine stream. Would have been better off shaving in the shower.

Punti positivi: The beds are so comfy!!! I stay there quite often my sons family live n San Angelo and i visit my son and grand daughter there my grand daughter loves this place.

Punti negativi: The charge of $100. 00 for a pet.they have a little bitty sign and they don't charge everyone just whoever they chose to. I wonder if they charge for a service dog?

Punti positivi: I loved the space in the two bedroom and the kids liked the free popcorn. The ladies working the breakfast were very helpful and friendly. Although we didn’t have time to use I also loved the basketball goal.

Punti negativi: I didn’t like the bedding. It was too short and lightweight. It was tucked in so low and tight it wouldn’t even come up to my chest. The shower would be better with a door on it.

Punti positivi: This was a very clean and nice hotel. We stayed as a last minute decision and were very pleased with the room and all the amenities, great size fridge. The breakfast was simple but delicious and kept well-stocked. We would definitely stay here again.

Punti negativi: No. The only thing I didn't like was that we didn't get a chance to use all the things available (i.e., gym, pool, dishes, etc.

Punti positivi: Appearance is fantastic. Staff lovely. Room is large and clean. Breakfast was good. Smart tv in room. Indoor pool, outdoor fireplace.

Punti negativi: No

Punti positivi: Good breakfast, comfortable beds, clean room and property. Nice amenities.

Punti negativi: Low water pressure in shower. Gets a little noisy in the mornings (doors being open and shut, people talking in the halls).

Punti positivi: Amenities and food made it hard to leave! The rooms were absolutely spotless, but, the best part? THE STAFF!! They were fantastic! I checked out 12/28 for a cheaper place,only to return because staff was so warm & great!

Punti negativi: The bathroom and are good, but, I couldn see to do makeup or groom. Lighted magnifying mirrors are really needed! A hotel like Residence Inn should have these! That is about it! Everything was superb.

Punti positivi: The room was exceptional. Very clean and well equipped.

Punti negativi: Coffee packets in the room were not good

Punti negativi: The noisy outdoor kegger this hotel hosted well after midnight was bad enough, but when I left an article of clothing, it quickly disappeared, somehow it left before the manager could send someone up to look in the closet where I left it. My fault for leaving it, but the manager was unhelpful and dismissive, did the bare minimum to help out. Not sure why I would make this story up, which is what she implied with her dismissal, but going beyond “we’ll let you know if it turns up” would have earned my business in the future, instead I’ll stick with AirBnB.

Punti positivi: Room was clean with a modern chic look. We loved our stay here!!

Punti negativi: Nothing this hotel was great!

Punti positivi: The room was well-furnished and clean. Bed super comfortable.

Punti negativi: The water was very soft, not really a problem—just not used to it.

Punti positivi: Easy to find & great location for everything we were doing in San Angelo. Great Breakfasts and Texas Margaritas!! We usually enjoy going outside by the fire pit but bad wind storm that night. Always next time!!

Punti negativi: Needs more parking space, we have stayed here probably about 4 times and we have always had to park in the neighbor's parking lot.

Punti positivi: Rooms were clean and the location was ideal.

Punti negativi: There was nobody available to check us in. I had to call the hotel to get someone to come to the front desk. The next day the man at the front desk was the rudest attendant I have ever had to deal with. We a debated checking out and going elsewhere.

Punti positivi: close to where I was going!

Punti negativi: A bit noisey.

Punti positivi: As expected.

Punti positivi: was clean and nice. staff was good

Punti negativi: they had a problem because of something to do with charging your card/account. This has happened both times we were there and had 3 rooms. the other 2 guys got in fine, but it took me over an hour to get checked in

Punti positivi: Good location for our need and spacious room. Large lobby area with TV where our group enjoyed watching the Superbowl. Bar/food, pool with very nice outdoor seating area.

Punti negativi: Breakfast not included.

Punti positivi: The bed was amazing. Great location. It was close to the stock show.

Punti negativi: I wished house keeping would have cleaned our bathroom. There was used soap and hair still in the shower. It was there the whole time we where here. I left it there to see if they came in to clean it up. They did not. Gross

Punti positivi: Nice and quiet even tho there was a bus load of young people there. Employees were very nice. Sheets felt like they may have been starched tho. No water pressure in shower.

Punti negativi: See above.

Punti positivi: Loved the modern features of the room. We also enjoyed being able to play our Netflix on the Tv. Beds were comfortable and room temp was perfect. The pool and hot tub were great too.

Punti negativi: No continental breakfast. The internet stopped working which made us lose our Netflix.

Punti positivi: Friendly staff very clean and the bed was so comfortable would definitely recommend this location!

Punti positivi: Il personale è molto accogliente! Hanno fatto sì che abbiamo ottenuto tutto ciò di cui avevamo bisogno

Punti positivi: Tutto, tutti erano così gentili, cordiali, molto gentili e molto cordiali, e il servizio clienti era eccellente. Tutti hanno lavorato sodo per garantire che gli ospiti fossero felici e tutto era buono. La signora che lavora nell'area colazione puliva costantemente cibi rinfrescanti, portando gli ospiti alla spazzatura molto felici di aiutare tutti

Punti negativi: Tutto era fantastico, niente lamentele

Punti positivi: La colazione era fantastica. Inoltre, è stato il miglior servizio clienti che abbia mai visto in qualsiasi hotel. Grazie per il soggiorno fantastico

Punti positivi: Good area, very nice room

Punti negativi: One of the lights didn't work, loose tiles in bathroom, and chipped paint on the door.

Punti positivi: The location.

Punti negativi: The room was messy. Sheets had a old blood stain. The coffee packets were open. A used bar soap was in the bathtub. The bathroom drain was clogged up.

Punti positivi: Plenty of towels, excellent location, very clean, friendly Staff, room was dark to where I could sleep, very comfy bed

Punti negativi: One thing - I could hear by neighbor ( next door ) She was loud and had a voice that carried. I'm not sure if The walls were thin or if it was just her voice. That is my only Complaint about my stay

Punti positivi: Excekent atention

Punti positivi: It was clean and had hot water and cable

Punti negativi: The internet was almost non existent. It would have been faster to send and receive smoke signals.

Punti positivi: Before purchasing this hotel online I read the reviews, and they were all correct. The room was immaculate, the bed, very clean and comfortable. I will definitely book this hotel again for another trip to San Angelo.

Punti positivi: location was great, the staff was super pleasant, elevators were clean and didnt smell bad (most are creepy)

Punti negativi: out of orange juice when I asked she said the truck had not come

Punti positivi: Price was really good.

Punti negativi: Just seemed old and dirty despite verbiage that it had been remodeled. The extent of remodeling was them putting new carpets and TVs in rooms. Old furniture and decor was still there.

Punti positivi: Location and shuttle service to the airport.

Punti negativi: Breakfast was very selected . Not a lot of variety.

Punti positivi: Property was clean and neat.

Punti negativi: The location of our room was horrible. We were on the first floor at the end of the hall by the exit door. Late night door slamming and early morning door slamming.

Punti positivi: The staff were all super nice courteous and very helpful. Exceptional customer service

Punti positivi: Every staff member I came across was very nice and professional. The check in and check out process were very easy. Parking was very convenient to be close to my room. There were plenty of towels in the room. I did not need them, but nice to know they were available.

Punti negativi: The sound from the hallway was very loud. No soundproofing at all. I did not hear anything from the rooms next door but the hallway was very loud. Fortunately there was not a lot of traffic during sleeping hours so I did sleep well. There were vending machines listed on the website, but ai could not find them and could not find anyone at that point to help me. There were businessmen having a meeting in the foyer at a long table and I did not want to disturb them.

Punti positivi: Il servizio clienti era eccezionale e la camera era pulita e confortevole.

Punti negativi: È uno degli hotel più costosi di San Angelo e la colazione è stata deludente. E' lo stesso tipo di cibo che potete trovare in molti hotel a prezzi più bassi. Anche la scelta del cibo era molto limitata.

Punti negativi: I letti erano duri come il piano

Punti positivi: Posizione comoda.

Punti negativi: Letti terribili. Come dormire su una roccia.

Punti positivi: Il personale era cordiale. L'hotel era pulito e confortevole e mi piace che la struttura fosse completamente non fumatori.

Punti positivi: It was close to the location I was visiting. It was clean and the staff were friendly.

Punti negativi: I did not like the noisy refrigerator in the room and the super bright microwave light was annoying. The bed was rock hard.

Punti positivi: Front desk was friendly, easy check in, good breakfast. Room was spacious.

Punti negativi: There were wrappers/trash and crumbs in the pull out sofa and the air conditioner was loud, water does not get very hot.

Punti positivi: I was not pleased with the breakfast.

Punti negativi: the room door sticks and it was hard to get into the room.

Punti positivi: Friendly and helpful staff

Punti negativi: Bed is a little hard

Punti positivi: The location was perfect. The morning breakfast was wonderful and a nice environment to eat in.. Parking was handy, easy to get into rooms and enjoyed the free internet.

Punti positivi: It was quiet.

Punti negativi: There were two socks left on the floor from previous occupants. The hot water in the shower was too hot and not adjustable.

Punti positivi: The Manager.

Punti negativi: Breakfast could be better.

Punti positivi: We were relocated our first night to a different hotel, due to renovations at the Fairfield. Fairfield picked up the tab, much to our surprise. Thanks!

Punti negativi: No Complaints!

Punti positivi: Clean and comfortable.

Punti negativi: Coffee creamer was unavailable the three separate times I tried to get some from the coffee bar area

Punti negativi: The walls and floors are thin so you can hear people walking, doors opening and closing and water running. Beds are not comfortable.

Punti positivi: Staff is always super friendly. It is in a great location.

Punti negativi: Bathroom was a bit dirty from previous guests.

Punti positivi: I letti erano comodi.

Punti negativi: L'aria condizionata era rumorosa, l'acqua del rubinetto aveva un picco di candeggina/cloro, le sale puzzavano di muffa. Credo di aver potuto alloggiare in un altro posto che era bello o migliore per metà del prezzo.

Punti positivi: Pet friendly, clean rooms

Punti negativi: The included breakfast didn't work on a busy weekend or weekday if its busy. No Buffett,sit and order. Unable to get breakfast on a hour time that was disappointing had to buy breakfast for family of four somewhere else. The hot tub was dirty.

Punti positivi: On our month long road trip, this was the one of the best accommodations. The staff was helpful, the room clean and comfortable. The pool area was beautiful.

Punti negativi: Cannot think of anything.

Punti positivi: Location & pool & very clean

Punti negativi: room didn’t have a TV remote, front desk NEVER answered, went downstairs several times no one was there to help, finally got a remote but TV never worked

Punti positivi: The cleanliness of the room.

Punti positivi: Staff was very friendly and helpful.

Punti positivi: Nice room

Punti negativi: Would not answer phone in evening

Punti positivi: The layout of suite.

Punti positivi: The bed was perfect!! Very friendly staff.

Punti negativi: N/A

Punti positivi: Location and comfort!

Punti positivi: Breakfast and pool

Punti negativi: Was all good

Punti positivi: We weren't sure what to expect for the great price that we were able to book this room for...but it was one of the best properties that we had the pleasure to stay at. At check in, the lobby is well maintained and we were greeted with a smile from Rusty who was able to explain all the amenities that are available to guests of the hotel...for example they have a lending closet, washer and dryers are free for guests to use, gym is 24 hours and they have a well stocked shoppette to purchase items at a reduced price. We walked into our room and couldn't believe how well the room was decorated, furnished and supplied with items. The beds and pillows are very comfortable, the room was clean and check out was a snap. The Candlewood Suites in San Angelo have definitely made us always want to look for one when we arrived on the road. Thank you very much for takingredients care of us.

Punti negativi: Nothing

Punti positivi: Nice and clean very updated

Punti positivi: price

Punti negativi: could have been cleaner

Punti negativi: The service and staff were terrible and rude. Our power was out on the first day we arrived and kept going out the entire time. Nothing was done about it.

Punti positivi: Cleanliness, staff, room size, complimentary fruit.

Punti negativi: Did not understand their housekeeping model - clean room weekly, not daily. It was okay and probably would not have made any difference in my selection but would have been nice to know.

Punti positivi: Very clean, updated comfortable rooms. Full size kitchen. Extremely comfortable beds and linens. Enjoyed the pool and barbeque area. Numerous kitchen aides available for use. Pet friendly.

Punti positivi: clean

Punti negativi: my air conditioner did not work, and the shower door would not close so water was all over the floor

Punti positivi: The breakfast was ok! Checkin was easy and quick. Bed was absolutely comfortable.

Punti negativi: The stains on the couch. Two of the towels appeared to be stained. For a Marriott I thought that it would have been a little cleaner

Punti positivi: Great location. Good staff. Very nice room.

Punti negativi: I have no complaints.

Punti positivi: New, modern, roomy, comfortable mattress and pillows, decent breakfast...best hotel we've stayed at in a while.

Punti negativi: wish there was an indoor pool...other than that, this place is very, very nice

Punti positivi: Was very clean and updated. All the staff were friendly and helpful. Bed was comfortable.

Punti positivi: This is a VERY nice hotel!!! The room was super clean and comfortable, breakfast was very enjoyable, and people on staff were very helpful and accommodating. I definitely plan to return!!!!

Punti negativi: I heard popping noises in my room about 4 a.m., and this woke me up and continued for a little while. I eventually got back to sleep, and in the morning I determined that the noises had probably come from an ice maker nearby.

Punti positivi: Great Breakfast,excellent happy hour!!!

Punti negativi: Everyone was superb!!! This is my go to hotel when I'm in San Angelo visiting my daughter at Angelo State!! Highly Recommend!!!!

Punti positivi: It was a great location, breakfast was wonderful, staff were friendly an the hotel was nice.

Punti negativi: The blankets were too thin so we were either hot or freezing.

Punti positivi: Food

Punti negativi: No

Punti positivi: The room layout and breakfast

Punti negativi: Body wash was empty

Punti positivi: Separate shower and toilet areas, breakfast options, comfortable bed and pillows.

Punti negativi: Outdoor pool is not heated and unusable as a result. The hot tub was empty and appeared to be broken.

Punti positivi: Clean, Quiet, friendly staff

Punti negativi: Not crazy about the shampoo and soap dispensers in the bathroom

Punti positivi: The breakfast was so good..loved the pancake maker. The lady working in the breakfast area was so sweet to my aging parents and just made you feel so welcome.

Punti negativi: There was a light at the top of our window from flood lights outside that made our room really light and I like sleeping in a very dark room.

Punti negativi: It's not like the picture on their website. Lobby was dirty and people were drinking beer at front entrance. Not what I expected.

Punti positivi: Very good, BUT when are you guys gonna learn that there are two words that do not go together and the are:...!!! TURKEY and SAUSAGE..That is NASTY..Stop serving it..The rest is good..

Punti negativi: TURKEY SAUSAGE and you didn't have chocolate cookies like the other HIE..Shame on you..

Punti positivi: Everything was great, the room, service, we were staying one night coming in late and tired were greeted really nice and the staff was very helpful during breakfast and our departure thanks

Punti positivi: Breakfast and coffee always available.

Punti negativi: No

Punti positivi: The location was near lots of restaurants and shopping

Punti negativi: dead bugs on the floor...our toilet wouldn't flush, someone "fixed" it...water loudly ran for about 40 min before we just turned it off...didn't work the entire stay and never came back to fix it...had our cooler that was chained to truck stolen in parkin

Punti positivi: Comfortable bed and soft sheets!

Punti negativi: No AC in the hall and filthy carpet in the hall!

Punti positivi: Free breakfast.

Punti negativi: Highway noise.

Punti positivi: The rooms are updated and clean.

Punti negativi: No hot tub even though it's listed in the description!!!! Need to update this information!!!

Punti positivi: Location

Punti negativi: I did not like the fact that I was given a handicap room on the first floor.

Punti positivi: Beds very comfortable. TV had local channels and sports channels, as well as national news channels.

Punti negativi: No drain stopper in bathroom sink. The sulfur smell from pipes came through. Breakfast ok. If providing breakfast, all supplies need to be available. Out of milk, apple juice from machine watered down. Have pancake machine ready before guests arrive.

Punti positivi: The rooms were big, the beds are comfortable. Air and heat worked great. front staff helpful! Breakfast was good!

Punti negativi: Rooms need updating

Punti positivi: Pulito, confortevole, personale cordiale, ottima prima colazione a buffet

Punti positivi: Location, comfort.

Punti positivi: Breakfast was good and location. Staff very friendly.

Punti negativi: Air Conditioning did not cool very well, making it hard to sleep. Rust in pool and in bathroom. Toilet seat loose nearly slipped off. Shower was not cleaned very well. Drawers of night stand and tv stand did not hold and would slide out. Ran into drawers a couple of times when getting out of bed at night. Over all just not the best Hampton we have stayed at. Needs to be updated.

Punti positivi: Good location

Punti positivi: Location was great

Punti negativi: They had cleaned the carpets in the hotel and my floors were all wet with a funky smell in the room. Also bathtub/shower drained very slow with about 3 inches standing water.

Punti positivi: They served eggs for breakfast, they had a 24-hour coffee bar with regular & decaf available, they had 24-hr fitness room, the bedding (white sheets+"bedspread") looked-felt very clean, the bed mattresses felt plush, free internet, HGTV, iron+board

Punti negativi: Blackened tub grouting, 18"x24" "repair" discoloration in tub floor, tub water faucets did not operate easily

Punti positivi: Good location, easy to find. Comfortable bed. Great choices for breakfast.

Punti negativi: We specifically booked this Hotel for the Indoor Pool, but after getting checked in and settled we found out the pool is under repair and would not be open until after Jan 1,2020. We were bluntly told by the girl at the front desk that we could find a different hotel if we weren’t happy. Rooms were somewhat clean. However, they are in need of a little more detailed cleaning. We found dirty tissues under the edge of the bed when we turned down the blankets.

Punti positivi: I booked this property because they advertise as having an indoor Pool. Found out at check in..NO Pool Until January 2020 very disappointed. Could have booked elsewhere for less!

Punti negativi: You could provide the amenities you claim to have.

Punti positivi: I liked how the rooms were decorated very nicely

Punti negativi: They could’ve had bigger baths

Punti positivi: Easy access to the Loop. Very friendly staff. Would definitely stay there again.

Punti positivi: The front desk clerk was very personable and lovely to meet after a long drive, plus there was coffee ready and waiting for me. Hampton's always have the best beds. Room was clean and ready, perfect for our stay.

Punti negativi: Only thing I didn't enjoy about the stay was the person with big feet who was in the room above us, but I realize you can't check how big people's feet are before you rent them a room. Happy everything and Merry always

Punti negativi: It was smelly and not very clean and for a non smoking area smelled a lot like smoke

Punti positivi: large room - clean - easy access from Highway - excellent breakfast included

Punti negativi: no

Punti positivi: Il personale è stato gentile ed eccellente

Punti negativi: Letti piccoli ma confortevoli

Punti positivi: Mi è piaciuto tutto. Il personale era superlativo.

Punti negativi: Non avevano una piscina.

Punti positivi: staff was very freindly

Punti negativi: bathroom could have been a little cleaner

Punti positivi: It had a good amount of space and separate sink besides restroom.

Punti negativi: I had to move bed to wall and there was a dead cricket and we even killed a small spider.

Punti positivi: Size and accommodations

Punti negativi: Fitted sheet had a blood stain. And a strong chemical smell.

Punti positivi: Location

Punti negativi: It needed a deep cleaning, doors and cabinets were dirty, toilet not completely wiped down. Bed was clean and foors and it was stocked properly.

Punti negativi: Soap left in tub in a less conspicuous are when I arrived

Punti positivi: Staff

Punti negativi: The buzzer at my room door... kids would walk by and push it while we were sleeping...kept waking up my 3 yr old

Punti positivi: Very friendly staff and very clean. Nice size rooms.

Punti positivi: The up to date look of the rooms and the cleanness of the whole hotel.

Punti negativi: In our room there was exposed nails where the carpet was coming apart from the change of floor and we all stepped on them. Pillows are too hard.

Punti positivi: The location was perfect for our trip to San Angelo

Punti negativi: Although the hotel was fairly new, the contractor cut corners. The craftsmanship was subpar for a room costing over $130. The TV was broken in the first room we were in. The second room had issues with the threshold of the vinyl and carpet.

Punti positivi: The location was perfect! located near many stores and restaurants.

Punti positivi: Albergo nuovissimo posizionato proprio all'entrata della citta', camera spaziosa pulita e dotata di ogni confort, cucina completamente attrezzata per cucinare, colazione ottima!

Punti negativi: un sorriso in piu da parte della ragazza alla reception non guasterebbe

Punti positivi: Price and location.

Punti negativi: No.

Punti positivi: L'hotel era molto pulito e il personale era gentile e disponibile!

Punti positivi: New hotel tranquilla area

Punti negativi: Na

Punti positivi: Everything was good

Punti negativi: No bad things to say

Punti positivi: Always clean

Punti negativi: Seems to be higher than the last time we stayed

Punti positivi: Decor was nice.

Punti negativi: Booked a room with two queen beds, received a king. Hotel was booked, they gave us blankets & pillows to sleep on floor. General manager never apologized asked for confirmation email and has yet to get back. Paid $-- for one night room and slept on floor

Punti negativi: Front desk staff checking in was rude but check out was okay.

Punti positivi: Room was what I expected and front desk very friendly .

Punti negativi: The WiFi did not work. They did not leave clean towels or bathroom necessities.

Punti positivi: Great location and the room was very clean

Punti negativi: No

Punti positivi: The bed was so comfortable that I slept like a baby. Staff was welcoming & the cleanliness was a bonus!

Punti positivi: It was right around the corner from the relatives we were visiting in San Angelo. That's why I picked it.

Punti negativi: They did not make up our room on Saturday and the Housekeeping staff left at 4:30 Saturday afternoon. So we made our own beds Saturday afternoon.

Punti positivi: The complimentary breakfast.

Punti negativi: No

Punti positivi: I showed up and they didn’t have a room for me.

Punti positivi: Good location

Punti negativi: Heat didnt work. Froze all nite

Punti positivi: It is located on the correct side of the freeway, easy on, easy off. The room was large and the beds were good! They still have coffee in the room.

Punti negativi: In the breakfast nook they have some kind of coffee mix, not real coffee. C'mon! How much trouble to make some coffee!

Punti positivi: The staff was what stood out most about this hotel. Super nice and so accommodating! Rooms were very clean and quiet.

Punti negativi: The only thing that I wasn’t totally satisfied with was the texture of the bath towels. They were a little rough. Not a deal breaker though!

Punti positivi: Room had a vomit stinch had to request another room- were told they couldn’t and we could not get a refund

Punti negativi: They we were told keep our nasty smelling room and we couldn’t get a refund to find another hotel

Punti negativi: Ants, fingernail clippings, food on the floor and curtains

Punti positivi: Very good breakfast! Very clean room and friendly, helpful staff from check-in to housekeeping staff. Very pleased.

Punti positivi: Great location, clean

Punti positivi: Nothing.

Punti negativi: The housekeeping was horrible they Half service my room twice 1/6/20 they didn’t even make my bed and didn’t get to room unti 5:30 pm then the front desk Unprofessional I asked her to come look at the room she tells me she cannot leave the front desk just to come see what I was talking about and then they tell me yes the room was serviced why would I call the front office and complain about a bed is already made up very unprofessional never will stay again will tell my other counterparts the room was 101 we have a big job here to work in March with 30 people coming down for five months I just call my boss and told him we will be looking at elsewhere to stay sorry for the big loss. I recommend that you get better housekeeping.

Punti positivi: The hotel was quiet and ran professionally. Your staff was kind and the breakfast was good. It is located right off the interstate which makes it easy to find. Everything seemed clean and kept up.

Punti negativi: I wish that even though the pool was closed we could have used the hot tub. When the maids clean your room I also wish they would have restocked everything. Also the closest ice machine that wasn’t broke was on the 1st floor

Punti positivi: Great Value, clean rooms, nice management.

Punti positivi: location

Punti negativi: n/a

Punti positivi: Good breakfast

Punti negativi: Nothing

Punti negativi: Ran out of breakfast. Only one elevator worked.....sometimes neither one did. Room wasn’t cleaned. Ran out of towels in the hotel.

Punti positivi: The hotel was close to hospital and I that's why I chose it

Punti positivi: Friendly people, good location

Punti negativi: Cleanliness and repair of the rooms need attention

Punti positivi: The staff was very friendly and helpful. The room was clean and roomy. Close to the fairgrounds and to the hospital.

Punti positivi: Comfortable, nice that it is on the river

Punti negativi: Only one elevator in working condition

Punti positivi: Location

Punti negativi: Chose this hotel for the onsite restaurant/bar and it was closed due to understaffed or employee not showing up. Highly disappointed

Punti positivi: Halls were hot,carpets dirty,no ice in ice machines,pool area was dirty and hot,breakfast was the same thing every morning,shower curtain had mildew and stains and toilet was dirty had rust stain,for the price it is not worth it.motel 6 may have been bett

Punti negativi: When I got there I checked in,a person sitting next to check in and could hear everthing said. I asked checkin girl who that person was and she was daughter of staff member,it bothered me because she could hear everything and she was on her cell phone and

Punti positivi: large clean room. Great breakfast. Location is excellent.

Punti positivi: Quiet. Parking. Friendly staff

Punti negativi: Breakfast not great. Not as clean as it was on prior visits.

Punti positivi: The place was very clean and the staff was great. Our rooms we awesome

Punti negativi: Well even though I gave it a ten, one elevator didn’t work so sometimes the wait to come or go was a bit excessive and the black sheep bar and grill was not the best. We chose not to dine due to only having water, tea or alcohol which 4 out of five of us do not drink and they only had small bar/finger foods. And I do wish they had a few more electrical outlets in the rooms. Everyone has mobile phones nowadays and only one free outlet may cause a fight when it comes to who gets to charge theirs. These did not affect us much but simple improvements that could be done. Overall a great place to stay

Punti positivi: Era molto moderno e contemporaneo! Era pulito e decisamente conveniente. La camera era molto spaziosa! E mi è piaciuto molto il mio soggiorno con la connessione wi-fi e la colazione gratuite! Ci tornerei!

Punti negativi: Area per La colazione la mattina era sporca

Punti positivi: Ho apprezzato la gentilezza e l'accoglienza di tutti i membri del personale. Erano ben informati e disponibili. Questo posto è sempre pulito e vicino a mia nonna. Grazie per la vostra ospitalità.

Punti positivi: Everything. It met our expectations and had friendly staff.

Punti negativi: Nothing

Punti positivi: Close to the airport. Hotel provided free ride to and from airport. Rooms are great!

Punti positivi: This is the worst hotel Ive ever stayed at.

Punti negativi: The room was the smallest Ive ever seen. The carpet was stained. And the hallway smelled like smoke. But the worst part is the shower did not work. At all! I had a meeting the next day. I had to be clean. They could not fix it, would not move me,or refund

Punti positivi: Extremely clean and very comfortable

Punti negativi: Limited parking

Punti positivi: Room was clean. Bed was comfortable. Towels and linens were clean.

Punti negativi: Bathroom could have been cleaner. Left an item in the room and called the facility a short time later and was told it hadn’t been turned in. I asked if the room had been clean and informed the clerk exactly where the item could be found. Was told room had been cleaned and nothing found. Was disappointed in the integrity of the cleaning staff, but also my fault for leaving item.

Punti positivi: Location was perfect. Was clean.

Punti negativi: Was given room with 1queen bed. Very small room.

Punti positivi: The full breakfast (except the powdered eggs). Room was overall clean although three faucets could've used some Windex/shining. Staff was very nice. Although the rooms are small,there was still enough space for sleeping and matress was comfortable.

Punti negativi: Carpeting could use shampooing. Would've liked more than 2 towels for 2 people w/o asking and not sand paper towels desperately needing fabric softner. Was only a patial roll of bath tissue and no replacement roll so had to go to the front desk at 2am.

Punti positivi: Well located with a very attentive staff.

Punti negativi: I have stayed here many times. This time the coffee pots were gone from the rooms. The coffee downstairs was some kind of instant mix. My air didn't work just right. Went from cold to warm and then to cold again. The place is just run down.

Punti positivi: Comfy bed

Punti positivi: Great Breakfast

Punti negativi: All was good.

Punti positivi: The front desk staff was friendly and accommodating, especially when our first room was not clean. The bed was comfortable.

Punti negativi: In our first room the bed had clean sheets and the tub had been clean. The remainder of the sleeping room and the bathroom were not clean. The bathroom was filthy. The carpets had crumbs all over. The surfaces were dirty. The second room was better.

Punti positivi: Comfortable bed, A/C worked good, friendly staff.