Clarion Hotel Rock Springs-Green River

Unexpectedly stinky!

I liked having three beds in one room! With teenagers it made sleeping a breeze. Also, I was pleasantly surprised by the continental breakfast. The location was great, right off the interstate for an easy stop and go while traveling through.

The whole room smelled of dog poop! The bathroom was especially stinky. So stinky in fact it was intolerable without covering the nose and mouth! When brought to the attention of the front desk all they said was "I will let them know." In my opinion this is NOT good customer service as there was no attempt to make this problem right! Also, the clerk at the front desk during the day was grumpy overall and flat out rude when I tried to purchase a drink from the store...

Just ok

The bed was pretty comfortable, and the room was clean, but had a weird smell. Neighbors weren't loud.

The lobby smelled like your chain smoking grandma's house, the attendants at the desk were pretty rude, and the free breakfast looked and tasted like it was prepared two days ago.

Bad

The staff were very friendly and helpful

No warning it was under construction. Lost water all day the second day. Couldn't even brush teeth. Worse THERE WAS MAN DNA (spunk) on the comforter!! Staff did take care of it once they were notified....but really?