Hotel a Ratsada

Punti positivi: nice pool and service from staff, Room service taste good for fried rice seafood.

Punti negativi: Expect to improve Quality of breakfast

Punti positivi: Stylish, clean.

Punti positivi: Everything is good & fantastic..

Punti negativi: Breakfast is lousy.. Need some improvement

Punti positivi: Hotel dotato di tutti comfort, molto curato e bellissimo!

Punti negativi: La posizione, l’hotel è lontano dai vari servizi ed è a circa 4 km da Phuket Town.

Punti positivi: Breakfast was amazing. Rooms were comfortable

Punti negativi: Gym was very poor. I wouldn't even call it a gym

Punti positivi: Hotel was new and all staff was great!!!

Punti negativi: Food was cold, but after I spoke to cook, they warmed it right up.

Punti positivi: * The cleaniness of our room because everytime we go out we come to a very clean room. * The staff are friendly and helpful.

Punti negativi: * They dont have a service ride because transportation is not easy. It’s also hard to ask people around(sogtaew people) because they dont speak english. * Because we stayed for 6 days, we noticed that the food are just the same everyday.

Punti negativi: The wi fi got disconnected as soon as the phone was locked. Breakfast was ok.

Punti positivi: location if you need business and shopping thai food at the restaurant is reaaly poor breakfast is ok staff at restaurant super great

Punti negativi: always full of group tour of chinese people, we see some clean their things and shoe on the pool!!! disgusting!!! very noise they scream all night

Punti positivi: Breakfast and swimming pool and clean resort

Punti negativi: Enjoyed my stay there..

Punti positivi: Pools, landscape and breakfast

Punti negativi: Not all rooms has direct access to pool

Punti positivi: Nothing!

Punti negativi: Everything, bugs in the bed. Ants found inside the watermelon at breakfast, the breakfast was horrible..only Asian food, NO international food. I got bitten on my body by the bugs every night, told reception and they did nothing to fix the problem, there were ants in the bathroom/on the walls on the side tables that bite you also. The TV did not work also/they did not fix that either. Its location is bad, unless you have a car or can afford $150 on taxis a day to go anywhere. There were many Chinese groups of people who were always loud & screaming with no manners. Dont stay here, i did not enjoy any bit of my time here, only stayed cause I paid & could not get my money back!

Punti positivi: The receptionist are good.

Punti negativi: 1- No one to help for taking the luggage 2- Insects and ants in the room 3- If the siphon pulls all the dirt will come out of the toilet. 4- Breakfast was bad.

Punti positivi: The view

Punti negativi: The bed

Punti positivi: Soggiornato 1 notte perchè di passaggio. Zona comoda per visitare il santuario degli elefanti.

Punti negativi: Troppo poco tempo per trovare gravi difetti. Sicuramente struttura che un tempo viveva momenti migliori

Punti positivi: Clean

Punti negativi: Location and costing

Punti positivi: Great place to stay,clean and comfortable. Beautiful swimming pool and friendly staff.

Punti positivi: Perfekt place to stay. Very close to the bus stop from the airport. All around are shops, big market and a big food court as well. There is a wonderful lady in the reception. She is lovely and helpful with everything (she can manage motorbikes,transport to ferry,tickets on the boat..etc.). She speaks English very well! Our room was small, but there was all you need. The room had s special design and we had a private bathroom. Everyone can take bottled water in the lobby. There is also a tea, coffee, bread and eggs for free. We recommend this accommodation!

Punti negativi: I can’t remeber :-)

Punti positivi: Just on front of chilva market. A small market but good for window shopping and for foodies there are lots of variety.

Punti positivi: I really like your service and place. This is the best hotel that i never been. Thank you for your kidness service

Punti positivi: The location is good. Near the airport busstop and opposite the Chilva night market. also you can walk to superstore in minute.

Punti negativi: Aircondition is too small while the room is bigger. There has no place to hang the wet swimming suit.

Punti positivi: I like how unique the property is, as well as the surrounding “villas” the property offers. It’s located in a pretty central area of Phuket Town. Lots of shops and restaurants at a walking convenience. They provide 2 bottles of complimentary water daily which is MUCH appreciated!

Punti negativi: Owner(s) really need to update and remodel their accommodations. ESPECIALLY the villas. Plumbing is outdated. Beds are hard and lacking. Villa are lacking decor, warmth and comfort. Bathroom had a horrible stench that just would not go away. They require you to remove your shoes, however, the level of cleanliness goes without saying... I never took my shoes off. Cleaning staff comes at odd hours. “Breakfast” offering of boiled egg (which is cold and sits for days in communal fridge), coffee and toast (never saw either) is quite miserable. I would not recommend wasting your money here. You aren’t getting any value for as much as you pay for a Phuket Town accommodation. Also, avoid that night market across the street like the plague!!!!!

Punti positivi: Ideal place for young people, backpackers. Reasonable prices and good location, nice night market in the neighbor.

Punti negativi: Very noisy air conditioning, uncomfortable bed.

Punti positivi: Good location and have light meal 24 hrs.

Punti negativi: Il materasso un po'duro

Punti negativi: We could hear a lot of noise coming from the street

Punti positivi: Everything.staff are friendly and accommodating.

Punti negativi: None

Punti positivi: Wonderful stay!! Quaint, cosy and comfortable rooms in the center of the Phuket town, with easy access to all locations. 24hrs snacking corner with bread, boiled eggs, yummy jams, tea, coffee, etc along with kettle, toaster & microwave oven. Washroom is clean. Common areas and rooms are compact and basic, but nevertheless adequate. Place is decorated with antiques, art work and great pictorial guidance to nearby sites. Special thanks to the ladies at the reception who made our family stay very comfortable and homely. The complimentary drink and fruits was a welcome treat.

Punti negativi: The reception remains unattended between 9pm and 9am, could be a hastle in an emergency. Although the staff was very helpful and assisted us with a spare key card as we were locked out.

Punti positivi: Staff was excellent and co-operative especially kitchen staff who helped us in vegetarian options.

Punti positivi: Nice pool, clean and spacious room. Quaint decorations. Staff was helpful

Punti negativi: Location is far from main things we wanted to do like the night market and nice beaches

Punti positivi: Room size and beds were good with reasonable price.

Punti negativi: The toilet and bathrooms are very old fashioned. Finding a taxi to move around was very hard and unreasonably expensive. No food ready isn’t is available nearby.

Punti positivi: Great service from front office staff. They are calling for welcome and check up guests. Great job girls:-)

Punti negativi: My room is on the 1st floor, there are a lot of mosquito:-(

Punti positivi: We came to the hotel late at night, so we were late for a breakfast, and there was almost everything cleaned up. The moment they saw us in the breakfast room, the head of the kitchen brought everything to our table, they apologized and served us as if were the king himself. They really surprised us, thank you.

Punti positivi: Great room

Punti negativi: Location was not the best

Punti positivi: Swimming pool and privacy

Punti negativi: Hot water inside bathroom. Not fully function but overall is okay

Punti positivi: Friendly staff, cosy, clean and spacious room. I had an upgrade for my room (pool access which is very nice). Will cone back again!!!!

Punti positivi: Quiet Clean and Comfortable

Punti positivi: Spacious room.

Punti negativi: Not anywhere.

Punti positivi: Excellent location, if someone wants to stay far from the crowded city. Private beach, great selection of breakfast . Very uniquely made suites.

Punti negativi: Nothing

Punti positivi: Very peaceful.

Punti negativi: Rooms advertised size included entry courtyard which is really misleading

Punti positivi: Staff impeccabile, stanza enorme e dotata di ogni comfort, piscina e jacuzzi in giardino

Punti negativi: Aria condizionata diretta sul letto

Punti positivi: Private pool and spa bath. Comfortable room.

Punti negativi: Restaurant area was very dirty with ants crawling around on the floor. Little attention is paid to keep the area clean.

Punti positivi: Lovely staff and a nice, clean hotel. Courtesy bus into Phuket is appreciated as the taxi service is overpriced.

Punti negativi: The beach is rocky and dirty, it does not match the pictures! The food was very average and overpriced, and the place is a little far from attractions. Expensive for what it is.

Punti positivi: Site of room is pretty good, you are able to just see the sea from your room( if you choose the front row of the resort)

Punti negativi: servers do not speak English well, but they are kind of enthusiastic, but not smart and thoughtful. Don't count on them for anything.

Punti positivi: The staff was incredibly helpful and friendly. The place is really beautifull. The food from the restaurant was really good. After check out they allowed to stay in the complex and gave us the option of taking a bath at the gym.

Punti negativi: There seemed to be plenty of rooms available (it is low season and we only saw 3 families in the entire complex while staying there) yet when we tried to ask for late check-out we were told that there was already another booking. Also, they were doing construction work on the room next to us so we couldn't enjoy the room, pool and jacuzzi outside

Punti positivi: The design of the buildings and the ambiance are excellent. The rooms are tastefully decorated.

Punti negativi: The location is a bit way off.

Punti positivi: Tutto era perfetto

Punti negativi: Nulla

Punti positivi: Beautiful setting on a nice quiet beach. Pools were great. Staff were amazing. In room massage was perfect!

Punti negativi: Location was a really far away from the things we wanted to do and see. Would be fine if you were content just chilling out and relaxing but was a very long way from activities and other places to eat. The restaurant food was pretty average and with nothing else easily accessible was not ideal.

Punti positivi: Loved the environment. The room was perfect. Clean and very neat. Staff was very very helpful. Facilities was great.

Punti negativi: Its a bit far from town.Perfect place for quick staycation. Shuttle service was okay. I wished that they provide more shuttle service to old phuket town or patong beach instead of the phuket town robinson's.

Punti positivi: The price, the bed and a spacious room. Close to ferry port to travel to Phi phi & Phuket.

Punti negativi: It was advertised as a room with balcony but there was no balcony just and „extra room without air conditioning with a window „claimed to be the balcony. Disappointing indeed. No facilities nearby but the lady owner offers transport for an extra charge.

Punti positivi: The owner, Sunee, was incrediably helpful including taking us in her car to a 7/11 so we could get something to eat.

Punti negativi: A little bit out of the way.

Punti positivi: Nice living room experience and very kind of boss!

Punti positivi: Le stanze ampie

Punti negativi: Tutto ma soprattutto la signora che lo gestisce, fa finta di non capire l'inglese e pensa solo ad estorcere soldi! Abbiamo prenotato una camera Deluxe con due letti matrimoniali, ne aveva solo uno...essendo noi in 4....ci ha proposto di dormire sul divano.....un divano a L. Non aveva stanze con due letti, ci ha spostato in una camera che aveva un divano letto scomodissimo. Non parliamo della posizione, A CASA DEL DIAVOLO, fuori dal mondo e non sono organizzati con una navetta e nel caso ti accompagno loro da qualche parte devo pagarli!

Punti positivi: Very friendly staff and very helpful

Punti negativi: No pool, bed should be comfy hot water not consistent but other than the flaws had a great time with the owners they’re very accommodating and very friendly

Punti positivi: Near ferry terminal. Owner arranged ferry tickets & drove us to pier - paid reasonable price.

Punti positivi: Staff owner very accommodating and helpful

Punti negativi: The location

Punti positivi: Very friendly host that is more family like. Sunee does everything to keep your expenses low and authentic. She took us to local authentic Thai restaurant. We developed a more family connection.

Punti negativi: Remotely located from main Phuket area. Lack of public transport links.

Punti positivi: Buona posizione, personale disponibile, camera molto confortevole, splendida vista.

Punti negativi: La piscina ha bisogno di essere pulita meglio.

Punti positivi: Ci siamo appoggiati in questo hotel una notte prima di andare in aereoporto, piscina e palestra a disposizione anche prima del check in e dopo il check out. Cucina del ristorante ottima, staff gentilissimo. Inoltre ci hanno omaggiato un up-grade a una stanza più grande di quella prenotata.

Punti negativi: Il sole in piscina batte solo fino alle 14:45.. Errore strutturale abbastanza banale

Punti positivi: Parking area

Punti negativi: The staff charged me extra for the TAX invoice. !!!! I did not miss paying extra since it could be reimbursed by my company, but for those who would stay for your leisure propose; stay away!

Punti positivi: Very beautiful and clean hostel close to the bus station. I booked just to lay down some hours and I'm been surprised from the balance between quality and price. The girl at the reception is been very helpful take me to bus station for free.

Punti positivi: the location is a walking distance from the bus terminal II. Thai food market stands just next to the hotel. Great customer services, clean room and bathroom.

Punti positivi: Service is good. Room is clean and organised. Staff always with smiles on their lips.

Punti negativi: If you like to go to Patong, price of the taxi fare would be a little expensive.

Punti positivi: Very large room, close to busterminal 2

Punti positivi: Cozy, clean, comfortable room with nice view from the window. Location near the bus terminal 2.

Punti positivi: Luxury room, close to bus terminal 2. Good price for what you get.

Punti positivi: Clean and close to the bus station

Punti negativi: everything was great

Punti positivi: Purtroppo ho alloggiato solo una notte ma mi è bastato per capire tutto.. Bellissimo, pulitissimo e attrezzatissime.. Ormai è diventato il mio punto fermo quando viaggio per affari.. Complimenti

Punti positivi: It supposed to be just a place to stop before bus travel - but it was actually very nice stay! Very comfortable room with nice view. Clean bathroom. Close to the bus station. And just behind the corner, next to the hairdresser the best thai massage I have ever had in Thailand!

Punti positivi: Quiet place. Great rooms-big and clean.Gym and pool are good.Awesome staff.Near to bus Station-Terminal2. Perfect for short stay.

Punti negativi: Location.

Punti positivi: ROOM ARE CLEAN AND SPACIOUS

Punti negativi: LANGUAGE PROBLEM AND HARD TO SPEAK WITH RECEPTIONIST IN ENGLISH

Punti positivi: Room spacious .

Punti negativi: NO security personnel at the entrance of the hotel. Inhouse Restaurant was closed due to low occupancy. Nó nearby decent restaurants. Only one staff attending the guests and doesn't speak English. Reception area was dark . Located at the outskirts. ..distance from the main town is nearly 15 mind by car. No taxis available. You have to book a taxi from the hotel and it was expensive

Punti positivi: Property was walking distance to visit an island by boat and taxi service was available for return ride - taxi was on call to visit Phuket ver convenient!

Punti negativi: Communication with all but 1 staff was difficult but we used iPhone to find translator which helped. We got a room away rom street noise and that helped us rest well.

Punti positivi: Nice big room with a balcony and bathroom. Had kettle, fridge etc what we needed.

Punti negativi: We wanted breakfast in the morning but there was no chef to cook. Bit of traffic noise because it's close to the main road but didn't really bother us.

Punti positivi: Grandezza della stanza

Punti negativi: Bagno e pulizia

Punti positivi: big room and big balcony

Punti positivi: Very nice hotel. Great value for money.

Punti positivi: the space are huge! the room and bathroom are very comfy, especially the bathtub! No problem with water, electricity. And the staff are exceptionally helpful. The minimarts are near

Punti negativi: The location are quite far from beach / phuket town The town bus / taxi are rare, no bus to airport neither Bike / car rent were not seen around here The bed are extra firm.. No breakfast

Punti positivi: One of the staff were very helpful. The fact that the location were near to transportation rental, bus terminal and lots of near by 24 hours store and muslim's restaurant. Room service were good.

Punti negativi: Its hard to communicate with the staff. Toilet are super dirty. Shower curtain that i cant bear to touch. Bed sheet were torn, comforter were torn.

Punti positivi: The pool after a day out

Punti negativi: The location is not close but you can rent a bike explore and sleep at a decent priced place. Well worth it!

Punti positivi: Amazing staff, beautiful room, very easy to communicate with front desk, great location not too far from everything. Would 100% recommend.

Punti positivi: Staff was incredible.

Punti negativi: Wifi was a bit up and down. Breakfast variety not alot.

Punti positivi: The place is cheap and provide an excellent view and facilities. It gives a great value for money.

Punti negativi: breakfast

Punti positivi: The bed was very comfortable and the room had alot of space. The bathroom was also very spacious and nicely decorated.

Punti negativi: There was alot of wasted space. It would have been nicer to have smaller windows with a balcony to enjoy the view. Instead the outside space was behind the room where the walkway to the other rooms was, so not very private, and very hot. We came from England so we were looking forward to sitting by the pool in the sunshine, but the lounge chairs were inside. This was very disappointing.

Punti positivi: No kitchen, no restaurant, no swimming pool, no bar, only room....

Punti negativi: see above

Punti positivi: the rooms were huge and the view was fantastic

Punti negativi: hotel menu was very limited and the hotel itself was remote (600 baht round trip into Phuket town)

Punti positivi: The friendly and helpful staff and the quality of the accommodation

Punti negativi: No

Punti positivi: Family Room and helpful staff

Punti negativi: Location is far away from Phuket Town and taxi is very expensive.

Punti positivi: hotel stuff is very friendly, specially old leady women who serving breakfast,she is mind blowing.

Punti negativi: location far away from Airport and bangla walking street.

Punti positivi: Ratana is a warm, welcoming place. Staff are excellent and would treat you with great respect. Most staff are English speakers and you'd have no problem in communication. I'd highly recommend you learn a little Thai to respect the country and the welcoming people. Breakfast was great, and was in abundance. Pool is amazing and water is very clean. Rooms are bigger and much nicer.

Punti negativi: Located near bus terminal 2, Ratana doesn't have the proximity to beaches. However, it's closer to Phuket town and to Rassada pier. This is the only thing I'd say I disliked about Ratana, but I already knew it.

Punti positivi: A satisfactory hotel with good breakfast.

Punti negativi: The hotel should serve lunch and dinner

Punti positivi: staff are nice

Punti negativi: worst breakfast ever...... disgusting

Punti positivi: location is good, staff is very nice

Punti negativi: i preferred if the breakfast was international

Punti positivi: Room was good size, clean and quiet.

Punti negativi: The location....no action....very little people. Great if quiet and expensive taxi to get places.

Punti positivi: The room was big enough for a family

Punti negativi: The break fast was poor

Punti positivi: Staffs were very nice and helpful . Hotel facilities were excellent. Morning breakfast was delicious.

Punti positivi: Accessibilty

Punti negativi: Nice place

Punti positivi: It’s okay

Punti positivi: Best location, many good restaurants, easy to travel, almost all personal very helpful.

Punti negativi: -

Punti positivi: It’s clean, quiet and cozy hostel. I think its one of the cheapest hostels in Phuket. The only thing is location, for me it wasn’t a problem cause I had a bike. But if you don’t drive a bike probably you might think about other hostel near the beach.

Punti positivi: Staff friendly and helpful. Cheap hostel.

Punti negativi: It’s located far from everything. Rent a motorbike if you decide to stay here. It’s not clean. Toilets are ok, showers and bedrooms no... be ready!

Punti positivi: i only stayed 1 night, it was great experience the owner always showed interest in helps me for feel confortable.

Punti positivi: cheap with non a/c, and very close to the main road between the airport and the ferry to Koh Phi Phi.

Punti negativi: Sort of a hole in the wall - definitely get what you pay for. We chose a fan room and didn’t realize, so it was cheap but very hot in the room.

Punti negativi: Smell bad . Dorm too hot . Beds too close to each other. People talking loud

Punti positivi: It is good for solo travelers and friends..good place to stay..very peaceful away from the crowd..The staff is very cooperative and nice..

Punti negativi: The wash rooms must be more cleaner, the doors are hard to close and open

Punti positivi: Not so bad ...

Punti negativi: No toilet paper, no sink to brush the teeth or the hand, have to do it in the shower, they said there is air conditioner but in fact it’s working only one hour per days, and they didn’t put it all when I was there. Toilet so dirty. The place where it’s situated isn’t really nice, it’s the border of the city. Only very small lockers, not in the room. If you have no choice that can fit for one night.

Punti positivi: Value for the money

Punti negativi: A little bit far away from town

Punti positivi: The one female who could speak English was very helpful.

Punti negativi: The location and how the staff attempted to rip us off everytime when we had to rely on taxis. Eg “no scooter hire” and “400 baht” for a 5-10 min taxi ride. There was scooter hire near by so they mislead us (several times). Shower head didn’t work and door didn’t lock properly.

Punti positivi: We did enjoyed the pool and the mini mart close to the hotel

Punti positivi: design

Punti negativi: room not clean.. ac not cool.. we clean filter by own

Punti positivi: Pool right in front of the room. Quiet. Spacious room

Punti negativi: Misleadind photos, not all the photos are from the exact location, villas are a few kms away and not on google maps. No pressure at shower, no bedside lamp. No english breakfast as stated but chinese style served in room with not enough seating option. Staff does not speak english at all.

Punti positivi: Nothing

Punti negativi: One of the bad experience... In this holidays..no one don't know other than Thai language... And there is no staff...and even brakefast is not good... And they went to buy bread when we went to brakefast...not worth any more

Punti positivi: Uno schifo albergo e ville Totalmente vuoto per due giorni solo io con figuraccia dei miei due accompagnatori!!

Punti negativi: Non mi aspettavo da voi una fregatura simile albergo isolato nessun negozio nessun mezzo se non taxi personale col traduttore nessuno parla inglese, piscina per i pesci rossi, hanno prima provato a darci un camera tripla e non villa poi villa con due letti e altro nel salone con solo ventilatore poi dopo varie litigate villa con due camere senza armadi e con solo stampelle appese al muro. Uno schifo ma dico andate a vedere prima di proporli, colazione cinese manco sapevano fare quella inglese nobtea no coffee. Ho lasciato la villa dopo due giorni rimettendo i seicento euro. Altro che villa da 120 euro al giorno!!! Dopo aver viaggiato con voi per quasi vent'anni non mi aspettavo un tale trattamento. Commercialmente vedete almeno di venirmi incontro....

Punti positivi: It's close to my office

Punti negativi: The room decoration and the blue glittering light above the bed that impossible to turn off. I couldn't sleep well because with those blue light. Bed is fine but the pillow is a bit tough. I chose this hotel just for one night because it is close to my office so I didn't bother to walk around the neighborhood.

Punti positivi: The beds were comfortable,the room was spacious, the staff were very welcoming, i loved the appearance of the hotel.. very industrial arty

Punti negativi: There was no booklet explaining what was on offer for the breakfast menu, television, or local attractions. It was difficult to communicate with the staff due to language barriers