Sheraton Philadelphia Downtown

Il personale ha cambiato rapidamente la nostra camera perché in origine eravamo messi in una camera senza cassetti funzionanti

Piccolo bagno, le camere hanno bisogno di essere rinnovate, anche la piscina. Non è lo standard che ci si aspetta da uno Sheraton

Tariffa Non Valida

I miei amici in un'altra camera identica avevano una tariffa che era la metà della mia e che era stata prenotata direttamente tramite l'hotel. L'hotel non ha potuto onorare la tariffa per me perché ho prenotato tramite kayak.com. Molto deludente, il kayak dovrebbe trovarmi il miglior prezzo e non rendere le cose più difficile.

Rimborso RICHIESTO

Ciao , sto scrivendo qui perché sono molto deluso. Quando ho prenotato l'hotel a Kayan, ho detto che c'era una piscina funzionante. Non c'era! Ho prenotato quest'albergo perché c'era una piscina poiché ho bisogno di nuotare per problemi di salute. Vorrei ottenere il rimborso completo per questo soggiorno. Non vediamo l'ora di sentirti indietro. Grazie , Giorgio Arcelli Fontana

Nessuna connessione WIFI gratuita Senza colazione Nessun servizio minibar Nessun parcheggio gratuito per gli ospiti

Servizio e cortesia

Spifferi costanti dagli infissi e connessione wifi a pagamento

Lobby looked nice

I booked a room with a king size bed and received a room with two double beds which was not ideal for it just being me and my girlfriend. They told me valet parking would be cheaper then parking in the garage across the street and I am glad I checked because valet for two days would have costed me roughly 100 dollars and at the garage I paid 44. There was a band aid in the bathroom but other then that the room seemed to be cleaned okay. But there was no fridge and WiFi was 15 dollars a day.... honestly better off staying at a hotel that’s a little more expensive but comes with free parking and WiFi.

Okay

Close to Art Museum and good restaurants.

My wife and I prepaid for a king room and upon check-in (at 4pm) was told no kings were left and they only had doubles remaining. The woman checking me in was not apologetic or particularly concerned (and made no offer to rectify the situation) that I wasn't getting what I paid for and had a take it or leave it attitude. There were 15 people in line behind me, so I chose not to protest and accepted the room offered me.

closeness to convention center and to restaurants

needs some restoration of the lobby and work out facilities, in general hotel is functional.

Proximity to convention center.

The delay in check and it stated that booking.com did not send my information. This created a 1hr delay, the kitchen was closed due to the delay in check in process which was not my fault. The room was less than average and reeked to cigar/tobacco smoke. This cause an a severe allergic reaction and I had to go to my meeting with red eyes and a headache and runny nose. The location of the room bad.

The room was really clean and nice looking. Great location.

The price, downtown Philadelphia is really expensive if your saying in a hotel..