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Vicino alle attrazioni turistiche Fanno pagare una tariffa aggiuntiva se si utilizza uno dei loro servizi. Ci hanno fatto pagare $22,44 solo perché abbiamo mangiato in uno dei ristoranti.
L'area piscina è molto bella vista . La colazione a buffet è eccellente. Comodo per tutti i parchi. La mancanza di parcheggio nessun servizio di parcheggio non ci sono abbastanza sedie presso la piscina della piscina sovraffollata n area per adulti presso la piscina. Le camere sono rumorose. I bambini potevano essere sentito in esecuzione su e giù per i corridoi a tutte le ore della notte.
Molto pulito! Si sentiva tutto dalle camere accanto.
Prezzo molto interessante, capire ampie ben servite, tv, phone.... poca disposbilitià del personale, scarsa pulizia delle camere! abbiamo avuto l'impressione che le lenzuola di uno dei letti matrimoniali fossero già state usate !
Bellissimo, pulito luogo di soggiorno meraviglioso. Ci siamo sentiti al sicuro. Questo è stato il nostro secondo soggiorno e continuerà ad essere il luogo ogni volta chei visitiamo Orlando.
Era tutto bellissimo. L'hotel è bellissimo, camera piscina, i giardini e il servizio erano tutti eccellenti. Ci torneremo sempre ogni volta che andiamo a Orlando.
Mi è piaciuto tutto .Il personale , le piscine
Perfetto per le famiglie. Il personale era molto gentile e disponibile. Caffetteria aperto fino a tardi. Starbucks nell'atrio di mattina presto. comoda navetta & in tempo gli autobus per i parchi. Ci tornerò sicuramente! È un po' caro, ma che c'è da aspettarselo considerando che e' un hotel in loco. Personalmente, il prezzo è valsa la pena per la comodità.
camere e bagni grandi e confortevoli manca un ristorante ed una sala per prima colazione
cortesia. comfort e servizi del resort
il confort delle camere complete di ogni elettrodomestico e lo spazio a disposizione
appartamento spazioso e con tutti i confort possibili servizio navetta per parchi a pagamento
Ottimo servizio; grande comfort; bellissima struttura; piscina attrezzattissima
Grande, letti comodi. Ci sono un sacco di spazio per tutta la famiglia.
Mi è piaciuta la villa e l attenzione per i dettagli
la tranquillità e la grandezza delle stanze
Camere spaziose, letto comodo, tutto compreso utensili da cucina e lavatrice e asciugatrice. C'era uno scarafaggio vivo nella nostra camera.
il parco in cui è immerso l'hotel vale il soggiorno
organizzazione suite in particolare presenza lavatrice ed asciugatrice; zona soggiorno spaziosa. buona pulizia generale. buona vista sul parco interno al complesso hotel troppo dispersivo, infrastrutture troppo lontane tra loro. un solo posto dove poter fare la prima colazione, cosa peraltro molto difficile a causa della costante presenza di venditori di case all'interno del complesso che sono stati molto invadenti. si sono arresi solo dopo una secca sfuriata da parte mia. ero li per fare una breve vacanza non per acquistare casa nel giro di 20 minuti!!!!! questo è stato l'unico inconveniente.
Era tutto un bell'hotel L'esterno sembrava pessima ma all'interno e la piscina era bella. Abbiamo trovato uno scarafaggio al momento del check-out
Estremamente pulito scena fresca della piscina nel centro di tutta l'azione ottima posizione eccellente prezzo economico per ciò che si ottiene Niente
A mio nipote è piaciuta la piscina riscaldata, spa, e mi è piaciuto perché avevano un canestro da basket. L'hotel ha la sua età e lo dimostra. Abbiamo alloggiato nella camera #714, e c'erano segni di danneggiamento vecchio di acqua sulla porta del bagno.
Piuttosto ambiente Non una colazione unica.
Un eccellente rapporto qualità/prezzo !!
Ho apprezzato la posizione e il prezzo. Questo hotel è che mostra la sua età. Gli ascensori sono lenti e rumorosi. Mio nipote ha voluto fare una nuotata in piscina, il lunedì mattina, ma era sporca, piena di feci di anatra. Ho fatto il check-out alle 10:00, in tempo per vedere l'addetto alla piscina dell'hotel.
La finestra aveva una perdita enorme quando ha piovuto. Odore umido in camera. Vicini pazzi e chiassosi.
I cuscini troppo gonfi
ho apprezzato la disponibilità dello staff la doccia era rotta, ma subito riparata.La pulizia delle camera discutibile
Il personale è gentile Ristorante Incerto
È stato molto bello! Il personale è stato fantastico anche dopo aver lasciato qualcosa in camera dopo il check-out. Nessuna lamentela.
Ottima la posizione e la vicinanza agli universal studios. Staff molto disponibile e solerte.
Le camere sono belle, spaziose, i letti molto comodi e la biancheria da letto. L'ubicazione è proprio in fondo alla strada dalla Universal. Anche la colazione è davvero il massimo. Il parcheggio è un po' dura perché un sacco di persone non aderire al 1 auto per camera regola. Ma il personale e la sicurezza della reception è molto gentile e disponibile nel cercare di aiutare con questo.
ottimo rapporto qualità prezzo
The staff was very nice and attentive. The hotel and room were very clean. The property was very nice. $20 per night self parking is a bit much if you ask me. self parking should be included already considering the already somewhat generous price range and if not included well at least a bit cheaper
That hotel is definitely a good choice while staying in Orlando for a few days. Not many restaurants around the hotel.
Cost for parking (non-valet) was extreme... about as much as the theme parks. Was not amused that cost was hidden when booking, almost 20% of the cost of the room. room & facility was clean and professionally run.
I believe her name was angelica at the front desk she was so knowledgable and extremely kind! Made checking in easy and painless. The resort few that was not mentioned in the third party booking. Which the staff advised to book through the hotel next time.
Everyone from the front desk (Deon) to housekeeping (Marie) staff was very helpful, kind, and good humored. The hotel was super clean and comfortable. And the decor and artwork really were all in good taste. My stay was too short!
- Great front office staff - Excellent concierge - very fast elevators - The coffee in the room was great - TV in mirror was great (yet it did not change channels or volume correctly) - housekeeping evening service was excellent when I called for more water and coffee - comfortable bed - fast operator responses and efficient over the phone - centrally located near OCCC. A lot of walking is needed as the area is massive - Great restaurants near-by - beautiful pools yet the weather was unfortunately too cold to swim - Took a long time to get hot water in the shower during my 4 days stay. - Bathroom cleanliness was not the best I have seen. I always noticed an odor and felt it was not fresh and fully sanitized - The TV in the mirror did not work correctly and seemed to hang up when i try to change the channel or raise the volume - I had mold in the shower grout, yet this was fully cleaned on the 3rd day I was there. - safe battery was weak and barely opened to get my stuff out. Then it did not work afterwards. - TV had an issue and did not work on my 3rd night. I called it in yet I did not get a tech within 50 minutes to fix it and i had to sleep in the afternoon before going out. When I returned late at night the TV was fixed. .
Location, fitness center, quiet for sleeping, concierge lounge staff always excellent Inconsistent service, changes in amenities that weren't disclosed, communication issues between different areas of the hotel, when issues raised, staff didn't do anything
The location is near everything you could imagine.
Great accommodations, room was large and clean, staff was very helpful, and several food option at the hotel. Parking was expensive and walk to car was a bit far but was expected.
It is a nice property and we really liked the pool area. When we checked in our first room smelled like old dirty fish. They moved us to another room and the AC unit was leaking into the carpet. This cause the carpet to wet and moldy and also smelled terrible. We ordered room service one night and when they knocked we said "one sec" and when we got the door he left and took the food with him and had to go hunt him down.
Staff was very knowledgeable and veryhelpful. Room was dusty on the counter tops and desk. A bit of a surprise. there were other pieces of debri around, but not really bad, just surprising from other trips staying at Hyatts.
great room, excellent technology. resort fees and the parking fees were way high. $18 to self park $27 to Valet
Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.
The unlimited express passes, convenience, responsive, water taxi service.
Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds. Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.
1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc
Incantevole Costruzione senza troppo spazio per alloggio o pensieri di impatto sugli ospiti
Niente La camera non era pronta al momento del check-in Le pulizie non sta facendo il loro lavoro, hanno bisogno di assumere e licenziare. Niente bottiglie d'acqua un giorno, niente doccia tappeto, Questo è il peggior hotel Hyatt in cui sia mai stato.
La posizione del vaporetto verso gli Universal studios Accogliente Splendido resort Il personale è gentile
ottima posizione per la visita dei parchi. Le camere sono spaziose e ben attrezzate. I bagni offrono un buon comfort.
la professionalità, il lusso, la pulizia e il rapporto qualità prezzo nessuno
Very clean !!! Very good customer service Lily Parrish
Everything. Staff, cleanliness, spectacular room accommodation, food, pool. 5 stars from us. Will be back next month. Nothing
The water park was amazing, the rooms we luxurious and clean!!! This will be where me and my family stay every time we visit Orlando!!! The price was good as well!! There was nothing to not like!!
Beautiful property, great staff, and I did enjoy getting to take a dip in the pool at the end of a long day, since it's open until midight! $15 per day for spotty WiFi is terrible for a business traveler. I'm a Marriott Rewards member and so told WiFi was only free if I booked directly through Marriott - but you don't always have control over these things when you're booking business travel. Very little in the area - Sea World across the street, but just a 711 and Bonefish grill in the area and VERY DARK sidewalk and parking lot make it clear this is not an area for pedestrians. Seemed a great fit for families, with the water park, but as someone in town for a conference, it didn't offer anything to make me a repeat customer.
The staff that greeted us upon arrival was pleasant and welcoming. Some were knowledgeable and were able to give us accurate advice and information regarding the hotel and surroundings. The room was clean and the daily service was good. Our conference box lunches were adequate...the cookie in our box lunch was outstanding! There is a $20 fee per day for the shuttle to Disney theme parks plus other amenities like in-room wifi. However, with our conference ending at 4:30 each day, there was no shuttle to take us to the Disney theme parks. Therefore, we had to use a taxi as our only mode of transportation to and from the parks. This became quite costly (approx. $70 per day). Once at a Disney park, you could use the various buses and the monorail to go between parks and Downtown Disney. However, we were quite disappointed that the Renaissance did not offer more options for their shuttle service in the afternoon. When trying to figure out our best options for transportation, the staff at the front desk was not always consistent in their answers and some were absolutely inaccurate.
Staff were very nice and the hotel was very clean. It also had one of the best hotel gyms and pools. Rooms prices were very affordable. The hotel restaurants were expensive and they charge you alot for parking.
Friendly staff, very nice hotel, great food, nice pool, 20.00 resort fee per day very worth it. Walking distance to Seaworld and Aquatica. Nothing....liked everything
Gentlemen at front desk remembered us from a previous visit . Personal service.
The atmosphere was beautiful. All staff and services were amazing. Dominic at the front desk was very friendly and helpful. The hotel was very clean and well designed. Parking is $20 but it's not too bad considering how affordable the hotel is.
I like everything the dcoration the atmosphere the personal was very profesional The parking access to the building
The staff was great - from the valet, to front desk, to concierge and housekeeping. Lounge and restaurant (buffet breakfast was GREAT) drinks, food and service were top notch. We found everything clean, well-stocked, and in good condition. Very comfortable beds, linens, and nice towels. Room was very quiet, even though it was close to the elevators. Free valet parking for our Hybrid car, too! The A/C didn't quite do the job - it never did get down to the thermostat temp of 72 - although it indicated it was. We then set it to 65, but it never got any cooler. Had we stayed another night, we would have asked that it be addressed. In room coffemakers - inconveniently placed on a bottom shelf of the TV cabinet. On/off switch was broken. Two creamers that barely turned the coffee a different color - surely could be better on that front.
Staff are wonderful, specifically at the Mist, and values, very respectful and kind. Also, I thought I had misplaced some cash, and my room attendanant must have found it and he/she folded everything in my room nicely, and there was the bundle of money I thought I had lost! I loved the gym, the pool, the lobby bars and restaurants. Steve, Jimmy and Jamie, at the Mist, specifically, were kind and so nice and accommodating. Good service equals happy customers,they deserve a bonus for working hard and remaining not only calm, but kind, even at peak times with a variety of guests to deal with, including some that were less than kind. My room had ants upon arrival, however I was quickly moved to a new room, although I had to ask for the move, it turned out on.
Comfrotable room at reasonable price.
Friendliness of the staff, location by parks, cleanliness, complementary breakfast.
Manager didnt want to refund fees after a night of a broken elwvator keeping is up.
Nice rooms Should have stated which lane to wait for the shuttle at Epcot bus terminal and should have clearer instructions to tell visitors which bus to take to Disneyland
Breakfast is ok, the location is great. The facilities can match the price. WIFI is too slow,the shuttle to disney only stop at epcot. the shuttle to universal stop too many times to pick guests up
The continental breakfast was outstanding. I will rate it as a "10" and the comfort of the bed!!! None whatsoever. We will be booking again.
the beds were very comfortable and clean. Everytime you wanted an elevator, you waited 5 minutes and atopped on every floor.
Cleaning staff didn't seem to speak any English. Kept trying to communicate with me in Spanish.
Room was comfortable clean and met our expectations.... They had a shuttle bus to Epcot that was late and old but it did get us there....
- Free wireless internet not only in public areas - Quiet and nice location
This hotel is in an incredibly convenient location to Disney World. The staff was very nice & helpful. The only problem was the cleanliness. The bathroom, in our room, looked like it hadn't been cleaned in months, and the rest of the room itself had many repairs to be made, although the bed itself looked pretty clean.
Clean and comfortable; great value. Elevator capacity not sufficient for number of people, especially in the morning when everyone is heading down at the same time.
The room and property were great! Love the décor and details at the hotel. My puppy, who came along for the trip received a welcome bag which included a very cute Hard Rock dog bowl. We would have loved to stay there more days since it was so comfortable and felt safe. The ease of getting to City Walk be that by boat, or walking was awesome! Also, for being guests at the hotel, we received complimentary Express Pass to both Island of Adventure and Universal. That was neat! The only bad thing was Housekeeping...timing housekeeping to clean the room so it wouldn't cause a scene (barking, making the dog nervous) with our puppy was rough. We had come back from the parks and would wait up to 2 hours before we left for dinner. I called housekeeping to come in and clean the room, telling them that I will be out within the next 2 hours, so if they could send someone ASAP so we are with the puppy be that in the room or outside of it (the puppy would stay in the room while we would be out on dinner). No one ever came to turn our room over and we called front desk several times and waited the 2 hours. I guess housekeeping was MIA. So during our stay, we never got fresh towels and our beds was never made. Things could be worse though.
We loved everything about it. Rooms were spacious and very clean. It was so close to the parks. The hotel restaurant the kitchen had very slow service. That could be because we were a party of 9 though. Food was very good though.
L'ambiente lussuoso, la cortesia del personale e le splendide piscine.
Tv in camera non funzionava bene, e la camera era difficile da mantenere fresca.
L'hotel ha un'ottima posizione per le visite ai parchi, belle piscine, staff disponibile ottimo arredo, nuovo, ben curato Palestra a pagamento, intenet a pagamento, personale per la pulizia in camera, piuttosto invadente
Spacious, fully equipped suite that was close to everything but still quiet and very clean. Free (wired) internet access was great, but wireless connection would be more convenient.
Awesome It was great
I like the cleanliness of the rooms, the jettub (although small), and the continental breakfast (especially that they let people take it to their rooms - that was so convenient for us with small kids.) The sofa bed in the living room was a nightmare(they should consider 2 double beds in the guest rooms instead of 1 queen or those short twins. There were no activities for kids or kiddie pools. Even though they have a sign for spa, there is no spa in the hotel.
Location, size of condo plus kitchen appliances etc To pay additional for a full clean
Washer and dryer in the room. Pricing is a scam, they make you pay for everything including housekeeping fees and resort fees.
The amenities were more than sufficient. Rooms could have been cleaner.
Excellent, spacious accommodation No restaurant. Breakfast room and choice of food unacceptable. Staff lack local knowledge - foreign students mostly.
I had trouble with the reservation as they thought it was for a 2 bedroom. I had a reservation for a 2 bedroom then cancelled that and made it a 3 bedroom. I checked with the resort before I got there and the error was discovered. I showed up and the error was still there. The front desk did fix the problem and put us in a 3 bedroom at the rate quoted in the reservation.
I liked how the rooms looked. The location was excellent it was close to everything. The hotel was very clean. 1St off when i got there to check in they couldn't find my reservations,after waiting for 45 mins they were finally found. I was put into a room i left to go to a football game i made it back about 11:30pm i was wondering why my key wouldn't open the door so i went to the front desk to only be told that as soon asi left they rebooked my room and gave it to someone else then moved me to another room that was stanky old and dirty. After about 20 mins of the manager sitting there saying she was gonna throw us out of the hotel because i was pissed she finally put us in a better room
I had to pay $11.50 and the only explanation this is a resort and we ahev to pay.
Nothing The room was old and everything in the bathroom was falling apart. The bed didn't work either to adjust the softness. Not a very nice hotel. It's just cheap but you can for sure tell it's cheap!!
Old hotel. Needs refurbishment. The employees do not pay attention. Mattress of the bedroom damaged. Very old mattress. On the day of leaving the hotel, the cleaning woman came to bother 11am. To leave the hotel. Being that check-out was 12pm. Hotel antigo. Precisa de remodelação. Os funcionários não prestam atenção. Colchão do quarto danificado. Muito antigo colchão. No dia de sair do hotel, a mulher de limpeza veio para incomodar 11am. Deixar o hotel. Sendo que check-out foi 12h.
Proximity to Attractions and restaurants. The hotel is very outdated. One of the two elevators wasn't working. It was 4th of July weekend and the place was slammed. We only had 2 towels In the room when we finally made it up there. Housekeeping phone was busy all night. We ended up going to the front desk, and they only gave us 2 bath towels. They were out of all other types of towels, so we didn't have any hand towels or bath mat, etc. We asked for an extra set of sheets. They were out of those too. Our room was not cleaned the following day. They just dropped off another set of towels. For as busy as the hotel was, and the amount of money that they are making, they should have been better prepared and it should have been cleaned. The staff was friendly, but clearly overwhelmed. It's just mind blowing to me that a city that relys on its tourism business doesn't make more of an effort to keep 'em coming back. I, for one, will not be going back. I wasn't expecting much, as we were only going to be in there to shower and sleep, but at the very least expected it to be clean, and provide us with clean towels. Very disappointing considering it's part of the Radisson chain.
The bathroom was nice and large. Comfy. Clean, ac worked well hot water was nice. They allow the delivery drivers to bring the food to your door. Restaurant within walking distance. Walls were thin. Had to ask for towels. Park shuttle only run once. So you have to go and come back when they do so forget being at the park after dark. Free breakfast was just toast and juice, not exaggerating here the set a loaf of bread out. There's a fee for aminities. Parking is a mess, it's free but it's all over not convient for your room location. Staff was indifferent.
The hotel is in a great location The 4pm check in
I slept in Room 2714 for a week and I ended up being bitten by bed bugs...it's a week later since I left and my entire body is covered in bites. I'm on vacation and have been unable to go anywhere due to the discomfort. I am now spending my money on medication every other day. I emailed the hotel and never got a response. I had planned on going to see the manager myself but I have been in distress all week. Please DO NOT STAY AT THIS RESORT!!!!!!!!
Location was great convenient and good restaurants close by
Our family couldn't call us, as there is no phone number for the resort listed anywhere that they could find
The large room was very accommodating. Having the ymca next door was an added bonus. The bathroom sink leaked. The bed pillows are all feather which I'm allergic. And the doors are so thin you can hear all the hallway noise all night long.