Il personale è gentile Ristorante Incerto
Ho apprezzato la posizione e il prezzo. Questo hotel è che mostra la sua età. Gli ascensori sono lenti e rumorosi. Mio nipote ha voluto fare una nuotata in piscina, il lunedì mattina, ma era sporca, piena di feci di anatra. Ho fatto il check-out alle 10:00, in tempo per vedere l'addetto alla piscina dell'hotel.
Le camere sono belle, spaziose, i letti molto comodi e la biancheria da letto. L'ubicazione è proprio in fondo alla strada dalla Universal. Anche la colazione è davvero il massimo. Il parcheggio è un po' dura perché un sacco di persone non aderire al 1 auto per camera regola. Ma il personale e la sicurezza della reception è molto gentile e disponibile nel cercare di aiutare con questo.
ottimo rapporto qualità prezzo
I cuscini troppo gonfi
ho apprezzato la disponibilità dello staff la doccia era rotta, ma subito riparata.La pulizia delle camera discutibile
Ottima la posizione e la vicinanza agli universal studios. Staff molto disponibile e solerte.
A mio nipote è piaciuta la piscina riscaldata, spa, e mi è piaciuto perché avevano un canestro da basket. L'hotel ha la sua età e lo dimostra. Abbiamo alloggiato nella camera #714, e c'erano segni di danneggiamento vecchio di acqua sulla porta del bagno.
La finestra aveva una perdita enorme quando ha piovuto. Odore umido in camera. Vicini pazzi e chiassosi.
È stato molto bello! Il personale è stato fantastico anche dopo aver lasciato qualcosa in camera dopo il check-out. Nessuna lamentela.
Un eccellente rapporto qualità/prezzo !!
Piuttosto ambiente Non una colazione unica.
I liked the Very clean room comfortable bed, The guy at check in desk was very friendly and informative about the complimentary shuttle to Disney world and universal Orlando and about where we could have breakfast the next morning. Was a Great experience!
Associates were pleasant and helpful The room was mostly clean especially at eye level but a little lower (baseboards) and corners were less clean and I came across 2 bugs in a 2 night stay
Reasonable Price. Great location. Comfort, Cleanliness, Above Expected Level of Service, Pool and Pool Side Equipment Was In Good Condition. Can't think of a single thing.
Very nice and accommodating staff. Furniture and rugs need replacing. Breakfast area crowded and breakfast items limited and not well maintained. Pillows terrible. Did not have a clean feel. In need of major rehab.
It had all the right features like Fridge, Microwave, shuttle to parks etc. Very Dated property. Sheets were very old. Bath tubs was cracked. Shuttle to universal parks was very limited.
Breakfast was nice Slow internet speed
My children love the Mickey Mouse waffle iron at breakfast! We stay at this hotel every time we travel to Orlando, mostly for this reason! The complementary breakfast is great, and the hotel is on walking distance of some great restaurants. We had a little trouble with the AC this time--we were either too hot or too cold--no in-between.
Location, location, location. Plenty restaurants, entertainment and convenience store within walking distance. Bathroom could be updated
The room was clean. Free parking, free breakfast. There was a large refrigerator and microwave in the room. Restaurants within walking distance. Shuttles to parks and the conference center. Great value.
Room was clean and comfortable. Near a lot of things to do including the Sleuth's Dinner Theater and CSI exhibit. Narrow walkways to upper level rooms. Timeshare salesperson in lobby.
Convenient to pick up city bud, trolley, or go on foot to convention center, eateries and shopping. Small room, not enough lighting, rattling fan when switching on bathroom light. I was on ground floor, next to outside ice machine. If you go to bed early or want to sleep past 6:09 AM, try to get a different location.
The Location. There was a construction site across the building and it was a lots of dust in the air.
The location to many attractions was appealing. Had to move out of 1st room as a/c didn't work. 2nd room we moved to wasnt much better. The shower handle was broke and was set to hot water. The bathroom door looked like someone left their dog in there and it shred the door pretty good. The blankets were stiff and the room smelled very musty. The a/c didn't cool off the room until the middle of the night. The pool is a long way away and there was NO ice machines in the building. You had to go to the hotel next door! Do not waste your money.
Pool and location Rooms, first room had no hot water and AC was broken these are just the major issues. We were given a comp and room change. The second room had a bad smell of mold so we had to keep the door closed at all times. Check in location was difficult to find.
The YMCA No washcloths, staff act like they didn't know what was going on, constantly changing front office staff, maids were rude
I enjoyed the location, it was close to a lot of places that were walking distance. Things not working in the room, after asking for it to be fixed and not resolving the problems. Housekeepers just walking in your room. No hot water when showering. Front desk seem to have a attitude while checking in. Toilet was hard to flush and dirty walkways.
The price of $45 per night is definitely reflected in the way the hotel is managed and maintained. The staff tells you what you want to hear just to get you out of their face and never resolves your complaints No hot water in the shower some days, no refrigerator in the room, running toilets broken sink handles, jacuzzi didn't work, pool was ice cold
I liked that it was close to my job interview and was affordable. I didn't like the customer service, the staff assistance, room had flies, my rooms keys did not work, I had to wait over 30 minutes to get into my room because my keys didn't work, the manager made me walk back and forth with my luggage because he said he was too busy to fix my key issue at my room, the stay was unpleasant and I would recommend this hotel to anyone.
Location was great! Room was clean. No hot water, no towels. Moved to another room, still not hot water. Staff was overwhelmed.
Lack of towels and washcloths. Several nights without either.
The location had good proximity to restaurants and attractions. The dead bolt lock on our room door did not work and all the room doors lead directly to the outside like a motel. There was clear evidence of a previous forced entry through our room door. You can hear everything around you through the walls and room entry. People talking, luggage being rolled, kids running around, leaf blowers blowing. There was also standing water in the shower, shower knob didn't work great, linens feel like hemp, and most of all the room door that doesn't lock!
the fact that this hotel was right across from the eye of orlando, and close to universal studios. i was given a 10$ starbucks coupon for the hotels lobby cause of my no hot water problem. parking, NO Hot Water... the handle was broken so in the shower all you could have was cold and colder. when checking in the customer service was not great seeming how it took a half hour to check me in for something so simple, the fact that you have to keep checking your phone while checking in customers, come on dude...
Facilities are outdated, no working elevators, lobby is on next hotel but poorly indicated, when we get to the room,there was no towels and had to call to get some stained old ones..
Mi è piaciuta la villa e l attenzione per i dettagli
la tranquillità e la grandezza delle stanze
Camere spaziose, letto comodo, tutto compreso utensili da cucina e lavatrice e asciugatrice. C'era uno scarafaggio vivo nella nostra camera.
organizzazione suite in particolare presenza lavatrice ed asciugatrice; zona soggiorno spaziosa. buona pulizia generale. buona vista sul parco interno al complesso hotel troppo dispersivo, infrastrutture troppo lontane tra loro. un solo posto dove poter fare la prima colazione, cosa peraltro molto difficile a causa della costante presenza di venditori di case all'interno del complesso che sono stati molto invadenti. si sono arresi solo dopo una secca sfuriata da parte mia. ero li per fare una breve vacanza non per acquistare casa nel giro di 20 minuti!!!!! questo è stato l'unico inconveniente.
il parco in cui è immerso l'hotel vale il soggiorno
Estremamente comodo per Universal. Il personale è molto gentile e accomodante. Tappeto così sporco che non potevo camminare a piedi nudi e il telefono era sporco
Posizione Un forno a microonde
La pulizia delle camere è ottima e le camere sono ampie e luminose (ho prenotato una stanza singola con 2 letti 'queen size') La colazione è a pagamento ma il negozio è uno Starbuck e quindi il cappuccino è ottimo. Il servizio di trasporto ai parchi è gratuito e tra l'altro l'hotel è molto vicino ai parchi degli Universal Studios. La connessione wireless in camera è a pagamento ma nella hall dell'albergo è gratuita. Consigliatissimo! Non abbiamo avuto aspetti negativi.
Sono stato sorpreso con un costo di $15 per il parcheggio
Quasi tutto Gli ascensori accessibilità con la carta
il prezzo e la vicinanza a ristoranti e pub, la discreta piscina, buona la pulizia della camera, bella la vista sul lago. vicino ai parchi universal, e sea word ariacondizionata rumorosa, sala colazione piccola, servizio navetta ad orari assurdi 8,20 al mattino il ritorno alle 6,00 pm e alle 9,00 pm considerando che gli orari dei parchi sono 10 am 7 pm e solo per disney epcot, eccessiva distanza dai parchi disney 1 ora di autobus pubblico, per i parchi universal solo taxi 10$, il personale non parla italiano diventa problematico farsi capire,
La camera puzzava così male e le lenzuola non erano pulite Hotel a Bad
rapporto qualità prezzo , posizione. colazione pessima, a/c rumorosa.
La colazione è scarsa, servita in un ambiente piccolossimo e non condizionato. Gli orari della colazione sono poco consoni (7:00 - 8:30 A.M.)
La vicinanza con ristoranti, e la sicurezza della zona. Una buona colazione. L'indolenza del personale, il fatto che ci fossero dei piccoli insetti che giravano sul pavimento del bagno e sul letto, asciugacapelli non funzionante, lampadine bruciate, la poca disponibilita' del personale nel permettere un prezzo migliore per un check-out tardivo visto i disagi subiti a causa di questi insetti.
Location was excellent and so was the view.
Sicurezza del posto e vicinanza con ristoranti il personale alla reception poco disponibile. Insetti che giravano in bagno e sul letto. Poca assistenza per quanto riguarda spostamenti. Colazione minima e prodotti scaduti nel nel negozio alimentari del Hotel.
Location was great, felt safe in hotel, was over all clean Beds are hard as a rock. Need some updates just typical things. Bring your own shampoo, conditioner they don't leave you any.
Location was great convenient and good restaurants close by
I had 2 rooms. The room keys deactivated after 10pm on the same night of checkin. They ran out of towels. They didn't have any face rags. They also didn't have any lotion or conditioner and when asked at the front desk for these items, was told to purchase them from the gift shop. Was just an overall unpleasant experience and WILL NOT STAY THERE AGAIN.
Room was a great size, bedding was luxurious. Neighborhood surrounding resort was excellent. Lots of top-quality local & chain eateries, plus shopping, all in safe, open area marketplace setting. Quiet at night, great for families, business & singles. I was extremely impressed. The in-house bar & grill was being renovated. It looked to be a fun watering hole; I was disappointed I couldn't get a cocktail/snack on arrival.
The bathroom was nice and large. Comfy. Clean, ac worked well hot water was nice. They allow the delivery drivers to bring the food to your door. Restaurant within walking distance. Walls were thin. Had to ask for towels. Park shuttle only run once. So you have to go and come back when they do so forget being at the park after dark. Free breakfast was just toast and juice, not exaggerating here the set a loaf of bread out. There's a fee for aminities. Parking is a mess, it's free but it's all over not convient for your room location. Staff was indifferent.
Our family couldn't call us, as there is no phone number for the resort listed anywhere that they could find
Room was clean Front desk staff were rude. Never heard of early check in fee @ 2:00 in afternoon. Upon check out there was no staff @ counter at all.
Proximity to the YMCA and restaurants Floors smelled like smoke, breakfast -not very much fresh food, keys had to be replaced many times.
The hotel is in a great location The 4pm check in
The room was clean and we'll msintained. Breakfast was not complimentary but it costed me 8 dollars for a buffet which was the worst I ever ate in Orlando with limited items and tasteless food.
Proximity to Attractions and restaurants. The hotel is very outdated. One of the two elevators wasn't working. It was 4th of July weekend and the place was slammed. We only had 2 towels In the room when we finally made it up there. Housekeeping phone was busy all night. We ended up going to the front desk, and they only gave us 2 bath towels. They were out of all other types of towels, so we didn't have any hand towels or bath mat, etc. We asked for an extra set of sheets. They were out of those too. Our room was not cleaned the following day. They just dropped off another set of towels. For as busy as the hotel was, and the amount of money that they are making, they should have been better prepared and it should have been cleaned. The staff was friendly, but clearly overwhelmed. It's just mind blowing to me that a city that relys on its tourism business doesn't make more of an effort to keep 'em coming back. I, for one, will not be going back. I wasn't expecting much, as we were only going to be in there to shower and sleep, but at the very least expected it to be clean, and provide us with clean towels. Very disappointing considering it's part of the Radisson chain.
I liked how the rooms looked. The location was excellent it was close to everything. The hotel was very clean. 1St off when i got there to check in they couldn't find my reservations,after waiting for 45 mins they were finally found. I was put into a room i left to go to a football game i made it back about 11:30pm i was wondering why my key wouldn't open the door so i went to the front desk to only be told that as soon asi left they rebooked my room and gave it to someone else then moved me to another room that was stanky old and dirty. After about 20 mins of the manager sitting there saying she was gonna throw us out of the hotel because i was pissed she finally put us in a better room
Decor, staff efficiency, central location, staff friendlyness, unique atmosphere No
It was nice having the opportunity in the evening to "escape" from the Mickey Mouse atmosphere and to enjoy downtown Orlando. The food at the restaurant is quite good for international standards. The staff at the restaurant is very kind but not fully professional.
CLEAN STAFF FABULOUS TOOK CARE OF NOISE VERY QUICKLY, IMPRESSIVE! Everyone in the group agreed the beds were horrible. Appeared comfy but we all had aching backs... OVERPRICED!!! ROOM SERVICE PRICE RIDICULOUS! No place to get anything we might have forgotten to pack. No little gift shoppe for little stuff... We heard from others in our party the buffet was lousy, so we skipped it although we prepaid for 2 days...
Great hotel! Wonderful staff! Very good food! An overall excellent experience!
The finishes are terrific and the artwork is a very nice touch. The staff was very courteous.
the room was beautiful the fire dept outside my window
Molto pulito! Si sentiva tutto dalle camere accanto.
L'area piscina è molto bella vista . La colazione a buffet è eccellente. Comodo per tutti i parchi. La mancanza di parcheggio nessun servizio di parcheggio non ci sono abbastanza sedie presso la piscina della piscina sovraffollata n area per adulti presso la piscina. Le camere sono rumorose. I bambini potevano essere sentito in esecuzione su e giù per i corridoi a tutte le ore della notte.
Prezzo molto interessante, capire ampie ben servite, tv, phone.... poca disposbilitià del personale, scarsa pulizia delle camere! abbiamo avuto l'impressione che le lenzuola di uno dei letti matrimoniali fossero già state usate !
Era tutto bellissimo. L'hotel è bellissimo, camera piscina, i giardini e il servizio erano tutti eccellenti. Ci torneremo sempre ogni volta che andiamo a Orlando.
Bellissimo, pulito luogo di soggiorno meraviglioso. Ci siamo sentiti al sicuro. Questo è stato il nostro secondo soggiorno e continuerà ad essere il luogo ogni volta chei visitiamo Orlando.
great room, excellent technology. resort fees and the parking fees were way high. $18 to self park $27 to Valet
I believe her name was angelica at the front desk she was so knowledgable and extremely kind! Made checking in easy and painless. The resort few that was not mentioned in the third party booking. Which the staff advised to book through the hotel next time.
Great accommodations, room was large and clean, staff was very helpful, and several food option at the hotel. Parking was expensive and walk to car was a bit far but was expected.
The staff was very nice and attentive. The hotel and room were very clean. The property was very nice. $20 per night self parking is a bit much if you ask me. self parking should be included already considering the already somewhat generous price range and if not included well at least a bit cheaper
The location is near everything you could imagine.
Cost for parking (non-valet) was extreme... about as much as the theme parks. Was not amused that cost was hidden when booking, almost 20% of the cost of the room. room & facility was clean and professionally run.
- Great front office staff - Excellent concierge - very fast elevators - The coffee in the room was great - TV in mirror was great (yet it did not change channels or volume correctly) - housekeeping evening service was excellent when I called for more water and coffee - comfortable bed - fast operator responses and efficient over the phone - centrally located near OCCC. A lot of walking is needed as the area is massive - Great restaurants near-by - beautiful pools yet the weather was unfortunately too cold to swim - Took a long time to get hot water in the shower during my 4 days stay. - Bathroom cleanliness was not the best I have seen. I always noticed an odor and felt it was not fresh and fully sanitized - The TV in the mirror did not work correctly and seemed to hang up when i try to change the channel or raise the volume - I had mold in the shower grout, yet this was fully cleaned on the 3rd day I was there. - safe battery was weak and barely opened to get my stuff out. Then it did not work afterwards. - TV had an issue and did not work on my 3rd night. I called it in yet I did not get a tech within 50 minutes to fix it and i had to sleep in the afternoon before going out. When I returned late at night the TV was fixed. .
Everyone from the front desk (Deon) to housekeeping (Marie) staff was very helpful, kind, and good humored. The hotel was super clean and comfortable. And the decor and artwork really were all in good taste. My stay was too short!
Location, fitness center, quiet for sleeping, concierge lounge staff always excellent Inconsistent service, changes in amenities that weren't disclosed, communication issues between different areas of the hotel, when issues raised, staff didn't do anything
Staff was very knowledgeable and veryhelpful. Room was dusty on the counter tops and desk. A bit of a surprise. there were other pieces of debri around, but not really bad, just surprising from other trips staying at Hyatts.
It is a nice property and we really liked the pool area. When we checked in our first room smelled like old dirty fish. They moved us to another room and the AC unit was leaking into the carpet. This cause the carpet to wet and moldy and also smelled terrible. We ordered room service one night and when they knocked we said "one sec" and when we got the door he left and took the food with him and had to go hunt him down.
That hotel is definitely a good choice while staying in Orlando for a few days. Not many restaurants around the hotel.
Disponibilità staff, equo prezzo, pulizia, internet free ovunque, colazione normale ma abbondante, shuttle gratuito per aeroporto (anche se, arivato dopo mezzanotte ho dovuto prendere un taxi, ma essendo vicinissimo non costa molto) a qualunque ora serve, uso di toilette, caffe, cioccolata calda, tè ecc nel periodo dal checkout alla partenza, che nel mio caso causa aero in serata, è stato lungo, camera spaziosa con tutti i confort (cassaforte, asse e ferro da stiro, tv, angolo "cottura" frigo, microonde, desk insomma una vera suite) Lo shuttle non è attivo dopo mezzanotte, anche se per telefono mi avevano confermato l'attività anche notturna, ma non è un grosso problema poichè i taxi sono pronti ad aspettarti all'aeroporto e la corsa costa circa 10$
La piscina avrebbe potuto esser più pulita. Aveva foglie. La frutta a colazione finiva subito. Nessuna stampante per stampare biglietti aerei
Disponibilità dello staff, camera davvero molto bella, ottimo rapporto qualità/prezzo. Comodissimo per visitare i vari parchi Disney Aria condizionata difficile da regolare, indipendentemente dalle impostazioni, partiva in automatico
Ottimo albergo per visitare i parchi Disney e vicino a ottimi ristoranti. Lo consigliamo vivamente, anche alle famiglie.
L'hotel ha un'ottima posizione per le visite ai parchi, belle piscine, staff disponibile ottimo arredo, nuovo, ben curato Palestra a pagamento, intenet a pagamento, personale per la pulizia in camera, piuttosto invadente
Tv in camera non funzionava bene, e la camera era difficile da mantenere fresca.
L'ambiente lussuoso, la cortesia del personale e le splendide piscine.
The amenities were more than sufficient. Rooms could have been cleaner.
Location, size of condo plus kitchen appliances etc To pay additional for a full clean
Washer and dryer in the room. Pricing is a scam, they make you pay for everything including housekeeping fees and resort fees.
I like the cleanliness of the rooms, the jettub (although small), and the continental breakfast (especially that they let people take it to their rooms - that was so convenient for us with small kids.) The sofa bed in the living room was a nightmare(they should consider 2 double beds in the guest rooms instead of 1 queen or those short twins. There were no activities for kids or kiddie pools. Even though they have a sign for spa, there is no spa in the hotel.
I had trouble with the reservation as they thought it was for a 2 bedroom. I had a reservation for a 2 bedroom then cancelled that and made it a 3 bedroom. I checked with the resort before I got there and the error was discovered. I showed up and the error was still there. The front desk did fix the problem and put us in a 3 bedroom at the rate quoted in the reservation.
Excellent, spacious accommodation No restaurant. Breakfast room and choice of food unacceptable. Staff lack local knowledge - foreign students mostly.
Spacious, fully equipped suite that was close to everything but still quiet and very clean. Free (wired) internet access was great, but wireless connection would be more convenient.
Advertised shuttle to Univeral but only ran once per day. Not very flexible for families. Only a few miles away so would expect a better schedule.
Loved the fact that the shower was in a seperate room from the toliet. The breakfast was great. The staff was super wonderful - extremely helpful with directions and suggestions.
Very comfortable for the price. Separate shower and toilet rooms made very useful for our large group. Breakfast was delicious, great for recovering from an all day music festival. Would stay again for EDC next year! No available smoking rooms.
Very nice place every staff member I spoke with was so very nice at breakfast the family next to us had a sick toddler they got her cold rags for her fever got her disposable thermometers to keep up with baby temperature did everything they could to help this family that was not from USA great place to stay clean food was good staff was great. Shuttle to sea world was easy we will be back here
Governante ha fatto un buon lavoro. Non sono riuscito a trovare in camera perché la serratura era rotta. Manutenzione è dovuto sostituirlo. Ho dovuto chiedere un telecomando del televisore e doccia per essere risolto. Ho ottenuto il telecomando. La doccia non è stato riparato.