Sheraton on the Falls Hotel

L'hotel era a Falls.

Check-in Il ragazzo della reception era patetico. Appena ha detto qualcosa che mi è piaciuto. Non ci sentivamo come ho fatto il check-in in Sheraton. Mi ha incaricato dicendo: "per le imposte quando tutto era già pagato. Gli ho detto come è possibile tutto questo. Poi ha cambiato che è isolato contro delle spese accessorie. Check-in molto povera.

I was charged for 4 internet connections during a single day, because i powered off my laptop and i reconnected.

vicinissimo alle cascate! Struttura enorme ma con una bellissima vista sulle cascate.

Staff dell' Hotel educato ed efficiente. Hotel pulito ed in ottima posizione per la vista sulle cascate.

Posizione unica, con incomparabile vista sulle cascate.

Scarsa dotazione nel bagno in relazione al numero di ospiti (sapone e asciugamani)

It was a good view

The pictures were misleading and I did not get the room I thought I booked. When asked I got told that a lot of people are mislead about the rooms due to pictures.’

That I got a refund.

The place was dusty and disgusting. The air conditioning unit didn’t work and the bathroom smelled bad. After waiting 4 hours to see if the AC unit Was going to work, we changed rooms. Next room sounded like water was gushing out of the AC unit. We switched rooms again and the last room smelled like wet dog and cigarettes. So we got a refund and went to the Marriott - much better there.

View was amazingly room was good comfortable but nothing special

People they allow to stay here are very loud running up And down the always banging from all sides of the walls and ceilings crazy won’t stay again

Old furniture, dirty

Location

Receptionists were rude, assistant manager was rude and all of them were trying to charge me for valet parking that I did not use. On top of that, they charged resort fee although they did not provide any component of it as per their website. Avoid hotel.

I liked that it's close to everhthing.

The night we checked in the bathroom floor was flooded with water. We called and one of the engineers came...he didn't know where it came from so he wiped the floor and left. The next morning we had flood water dripping down from the ceiling. Have video.

View and location were perfect

All 4 duvets were filthy. They had no feathers, hard clumped balls and when you held to the light it looked like mould. They told me it wasn’t mould but made me ill just looking at how filthy they were. Parking and check in together took 55mins!

Not a whole lot

The room we got was looking into the conference room...literally looking behind a kiosk that was set up in the conference room. The blinds were not functioning very well so we had to be careful that the individual slats (on the blinds) were all closed properly. The walls are paper thin. The people next door to us were talking until 5am, not yelling just talking in normal voice and we heard them all night. The cost of this room with tax came to $196.00. What a rip, we won't be staying there or any other Sheraton anytime soon. We stayed in room #339

its location

the room was too small, and the only window looked out into the hall