Crowne Plaza Niagara Falls-Fallsview

Troppo caro

Posizione

Troppo caro. Ho pagato più degli altri ospiti. La tariffa che ho trovato era terribile. C'era un costo nascosto di 30 dollari per il parcheggio. Le camere erano piccole e sporche. La tv era piccola.

Non un buon rapporto qualità/prezzo

Bell'albergo vecchio, ottimo ristorante.

La camera puzzava di fumo, il prezzo era molto alto per una camera di bassa qualità che dava su un tetto di ghiaia. Sì, è possibile vedere le cascate dietro la ventola di scarico. Il prezzo era troppo alto.

location

small rooms, very small tv and ac was very loud and faint

View was fantastic!! Could see both falls. At night it was beautiful. We got to take lots of pictures of the falls.

The headboard and wall beside the bed had white specs that where so large they have run down and left marks; was not cleaned. There was long back hairs in the bed. There was long black hair in the bathtub. The elevator from 9 to 12 had hand marks visible. Our room did not have a balcony, but 11th floor under us did, we could hear their entire conversation from our room (windows closed, sound travelled very well). Garage in hall, near elevator was overflowing for entire time; with what looked like can of open soup from mid-wall all the way down into garage.

Stayed on the 8th floor, so the views were fantastic. The beds were super comfortable, and the staff were friendly.

The crown is very vintage, and in need of some much-needed renovations, the AC doesn't work, and there are cracks in the wall. Also, the pandemic (COVID) made our stay even more uncomfortable, due to limited service- which was outside of the hotel's control.

Location was good.

Bed bugs!!! We are shocked to have had 'roommates' in the form of bed bugs. Absolutely disgusting. Also minimal measures appear to be taken in the context of extra cleaning measures in light of covid 19. Very shocking as we have stayed at Crowne Plaza's all around the world and prior to this had felt they had higher standards.

The only thing I liked about this hotel was that I didn't have to walk outside to get to the casino or a restaurant.

The rooms are VERY outdated and a 'standard' room is VERY small. It's an old hotel and although it has charm, the age certainly shows! Also, they are currently renovating the lobby. Not very nice to look at right now.

The location and the staffs behavior

Pool is dirty , hotel( specially washroom) is old.

Location

Ended up costing an extra $60/room for park and resort charge