The Court - A St Giles Hotel

So much potential.

Punti positivi: This is set in an amazing area. The outside and inside is very pretty and caught our eye to bring us there. Staff was friendly even though they were out of extra sheets and robes.

Punti negativi: Bed is always supposed to be the best part of the hotel. But it was uncomfortable. Sheets were pilling. And there was this comforter underneath that was gross and was not comforting at all. This place had so much potential but really didn't do it for us. Advertised HD tv without HD channels. Bathroom lights flickering. It was fine but not 4 star.

DIRTY, gross, beat up room - needs to be renovated and cleaned BADLY

Punti positivi: Great location. Very kind staff

Punti negativi: DIRTY, GROSS, BEAT UP ROOM- stains on the carpet, stains on the bed, grungy bathroom, water mark rings on the furniture, all edges of the furniture were scuffed. Shower did not have a proper showerhead on it, and looked like a hose with a spray nozzle on it. I complained about the dirty room and the very kind woman at the front desk upgraded me to the largest suite in the hotel with a terrace - which was not any nicer. I wound up moving to the St. Giles tuscany next door , as they accepted my reservation being of same ownership.

Punti negativi: All the rooms were doubled booked so none of the keys worked and when they reprogrammed the keys people had access to occupied rooms. We asked for a refund but didnt get one.