DoubleTree by Hilton New York Times Square West

Non ci tornerò

Il personale era cordiale.

Gli ascensori erano molto lenti. Si fermavano ad ogni piano e a volte aspettavamo 15 minuti per salire su un ascensore. Non c'era abbastanza posto a sedere nella lobby ed era piuttosto piccolo. La camera era sempre fredda nonostante il riscaldamento fosse acceso. Assicuratevi di indossare sempre i calzini nella stanza per tenervi caldi i piedi.

Near Javits Convention Center

During the night the air conditioning began more and more noisy making sleep impossible

There was always a long line at the front desk to check in or check out. A 40 minute minute wait sometimes. I left a night early and spoke to Monika at the front desk about getting a refund a day earlier and she said come back down the following day (the day I'd be leaving) and check with the manager. I told her that would make it less than 24 hours notice and she said it was fine. I came back down the next morning and of course I was told I have given less than 24 hours notice and it's too late now... I had given 24 hours notice but was turned away and told to come back the next day. Horrible service.