Bentley Hotel

I letti sono confortevoli

Rumoroso. Il servizio era scadente. Questo hotel NON offre il servizio in camera. Non vogliono neanche portare un caffè. Ti portano', la colazione solo se compili una scheda solo fino alle 10 e non prima delle 7:30 del mattino. In caso contrario, non no. Il servizio è la qualità di un 3 stelle.

Il decor e l'attenzione è stato fantastico!

Non ci sono macchinette per caffè nelle camere. La pulizia era terribile nelle camere

appena un pò fuori dal centro di new york, ma proprio per questo molto apprezzato visto il perenne traffico che invade la città. inoltre hanno effettuato, up grading dandomi una suite!!! :-)

come spesso capita, hanno provato ad addebitarmi consumazioni del minibar mai effettuate.

sopratutto la posizione e il decor della camera, incluso la comodita del letto.

il bar/ristorante all'ultimo piano con vista sull'East River

l'addebito totale maggiorato di cauzione sulla carta di credito all'arrivo in hotel

il prezzo. era il piu' economico tra tutti quelli a disposizione. e la camera era grande.

la pulizia non è il massimo. la metro dista 15 minuti a piedi e la zona è un po' morta la sera. in generale l'hotel non è niente di che.

Buon hotel in rapporto qualità prezzo per gli standard di new york, posizione nn troppo comoda alla metro.

Vista magnifica

Hotel un pò vecchio, servizio cortese, ma non all'altezza del prezzo

comodità della zona ede ottima pulizia della camera

staff maleducato, mancanza di disponibilità, errori nel computo del costo finale del soggiorno. il riscaldmento era mal funzionante.

Clean but crappy

I like the fact the neighborhood had so many kids and a playground was a block up. The staff was nice and knowledgeable.

The hotel is position by a bridge. The hotel does offer parking but in a crappy garage a block up from the hotel. The hotel could be nice if the owner would throw away old worn out furniture. The hotel is weird and please don't get a standard room

Needs upkeep and attention

The location was perfect for our needs.

The shower and sink needed maintenance, they leaked and were hard to use. The room was very small. The hotel was more worried about the mini bar and trying to charge us for things we did not want or use than they were about anything else. Wifi in room is not free.

Reservation was at Bentley, stayed at the marcel h

Upon arrival I was informed that there was no room for me. They sent me down to the marcel hotel on 24th street. Was given the option to return to Bentley the next day or if I liked the marcel then I could stay there instead. Great room at the marcel ( first it was one bed which didn't work for me then they found me one with two beds). Next day I tell them I would stay there as the room was perfect they informed me that they had to move me to another room. They also informed me the rate was higher... MUCH HIGHER than the kayak rate. Obviously I vehemently disagreed and demanded I stay in the same room I spent the night before. To which I was told I "didn't understand the hospitality business" and needed to still move. I then questioned their hospitality. Long story short after much arguing the rate did not change but I reluctantly changed rooms (not as nice as the original room) and then went on to enjoy the rest of my time in nyc.

The bed was comfortable and there certainly were enough pillows. Room temperature was comfortable which meant the thermostat actually worked

Did not like the fact there was no refrigerator. If people were in the rooms on either side you could hear their conversations. People would come in after midnight and be talking in their room and that would wake me out of a deep sleep. The chest drawer would not stay closed. Certainly that was something that should have been taken care of. Housekeeping left much to be desired. Towels were a big problem, so I just took several at a time and didn't have housekeeping come into the room. Even if they came in, they didn't leave enough washcloths and hand towels.

Proximity to Sloan Kettering.

They gave me a room that already had people in it.

The location of the hotel is not exactly near to any convenient stores.

I like the view. I got the Queenboro bridge view. It is beautiful. The room design is also modern and clean.

I had problem with the restroom. The toilet bowl was clogged up while I stayed. It was really bad and I was in hurry to go out in the Morning. I had to use the restroom on the way. I am not sure if they check and make sure everything in use condition before the guest checking in. The wifi is not free.