Closing down the Breakfast room well before the given time.(10.30)
Sea sight, room arrangement and facilities, confortable, warm; attention of hotel staff, It seems to me a hotel i should return other time
The position is excellent in autumn and spring, when everything is calm arround. They have a parking, but it is closed and there is no one to open it in the eveninig, when we arrived. The staff is not kind at all.
great staff, great position, quite big parking space and not to crowded, clean room the beach is too small but the taxi is quite cheap and you can take it everywhere
Good location. Helpful staff.
Good location on Beach. Slow beach service and pool serce for cocktails. I feel the hotel is expensive for what you get compared to other Romanian standards. Slow beach service and pool serce for cocktails. Need greater variety in food. No tubs.
Nice private beach; very good service level, international 5 star standard. Restaurant a little overpriced.... + a hotel of this status should have a real spa. The massage I had was excellent, but the facilities are really too small: no turkish bath, two seater sauna.... + you have to make reservations for the sauna...
Beach Club, view, location, service, spa Too small bathroom for a 5* hotel
The room and the beach 1) breakfast is not good enough for a 5 stsr hotel 2) too much personal in the restaurant and not at the required level
excellent service and delicious food
ricezione ottima e colazione abbondante e varia.Ok servizio wireless in camera.
la posizione in prima fila nella spiaggià e nello stesso tempo distaccata dal chiasso della parte centrale del luogo la colazione un pò scarsa di scelte per un hotel 4 stelle
Disponibilità del personale
la comodità rispetto alla spiaggia, la cortesia del personale ristorante, la buona lista del ristorante e buon rapporto qualità prezzo, l'ampiezza dei locali, la zona fitness....tenuta male...inutilizzabile e di fatto inutilizzata.....un vero peccato
la vicinanza al mare e il rapporto qualità/prezzo
Il modo come si e comportato lo staff dell'restaurante.
good servie , good breakfast, nice emplyees no one
The hotel is excellent and so is the staff. The positioning of the hotel makes it very intimate. We loved the lake side view, everything was great. We'll be returning soon.
Hotel staff was very kind, smiling, willing to help you feel good... The lawn between the hotel and the lake is wonderful. The resturant is good. Moskitoes beside the lake. No swimming pool.
The hotel is very small, is quiet, and has a nice view of the lake. We had a nice surprise finding, on the balcony, a support for drying clothes. Eating the breakfast at the tables on the lawn between the hotel and the lake was very nice. The staff was very friendly, including the cleaning lady. Overall we liked it. The biggest problem was getting to the beach. The sidewalk near the hotel was missing - we had to go through the parking lot of the hotel. Then we had to use a very narrow sidewalk, then we had to cross a 6 lanes street (on a crosswalk), then we had to cross another parking lot. This took about 4 mins. The wireless internet connection was having problems from time to time, but the personnel managed to fix it. There were also a few other minor problems.
it was great. a very kind staff, they treat you with respect and always try to make you feel comfortable. the location is totally different of what you find in mamaia - tranquility, no crowds around, beautiful view to the lake.
Excellent location, friendly stuff, highly recommended.
The hotel is a very nice small but very clean and the rooms are comfortable. The fact that you are unable to get any food during the night in your room considering the price you pay for the room and the star rating.
I liked very much the room, it was beautiful and very clean. The stuff was very kind and ready to accomplish you any wish. The position of the hotel is very good to. It is situated next to Bamboo Club and opposite Gossip Club. I think it's a little bit expensive but it's worth. :)
The rooms were very big and they had a nice selection of toiletries in the bathroom. Air Conditioning in the room too. They need more electrical outputs/sockets in the room for charging telephones, laptop and other elextric devices. The bed was also too bouncy, needs to be firmer
Close to beach and a fair amount of comfort. Staff was helpful within the limits allowed. Hotel looks and feels like a 4 star hotel, however services and comfort offer at the most a 3 star service. Not worth the extravagant cost per night. As soon as we stepped outside the surroundings were dirty and not taken care of. The rooms are not phonically insulated and one can hear conversations of neighbors. Bathtub had problems and the whole bathroom flooded, the toilet seat kept falling off, even after an intervention. Staff smoke in the lobby which immediately dropped the 4 star rating to at the most 3 stars. The restaurant was never opened and room service (as well as other service presented to us) was never open. Staff could not give us reasons for this. Breakfast was not worthy of a 4 star hotel, by far. Overall, quite mediocre for the extravagant rate per night. Staff needs to be trained on how to act and behave in order to provide 4 star services.
The staff was very friendly and the rooms were clean. No swimming pool, weak facilities, price too high for what's on offer, decor is old-school, actual keys are used instead of key-cards
Hotel is new and is verry clean,the staf are verry friendly and the restaurant is great .
The Hotel was very clean!! Very comfortable. They need more parking parking parking!
The room was large and with everything you need. the furniture was a quality one, with a big bed and a large bath. the air conditioning was very powerfull and did a nice work with the hot weather. no complaints
The hotel is luxurious.The staff is very nice and polite as it should be in a 4 stars hotel.The hotel is very clean and it smels like a orange fruit .Concerning the restaurant it has a wide variety of tasty food dishes.I also liked the fact that the hotel is close to the sea(2 minutes). no complaints
Breakfast was great, nice atmosphere on outside terace.
solo l'aspetto confort, è adatto per una coppaia sposata la cucina,in quanto è preticamento solo di cultura rumena.
Colazione veramente pessima !!!!!!!
Si è fulminata la luce del bagno e dopo 10 minuti era già stata sostituita i corridoi erano bui perchè le luci (con fotocellula) non si accendevano - discoteca vicina che nel fine settimana ha musica altissima fino all'alba, quindi da non consigliare per le famiglie
Location and cleanliness It looks a lot poorly than in the photos on the site.
Well, I will never pass over mamaia resort again another 4-6 years!!! The price (50 ron ) that I payed/ night for my dog was more then in Cannes, french rivierra, for no conditions! Arriving on the hotel I could not take shower, I get down stairs buy some cleaning products, then wash the tiles from the room 907!!!! & I pay 60eur/room!!! Im really sorry I will never do it again! On golden sends, bulgaria - 4 star hotel is 50 eur A/C
Great Location on the shores of Mamaia. The facilities need urgent update, maintenance and upkeep. Its star category 2* is more like 1-1/2 *.
A plus for the Check-in hour. I was able to check-in at 8 a.m. (check in hours were from 7 a.m. to 12 a.m.).Otherwise I checked out at 12 p.m. Cleanliness of the hotel (room, elevator, reception).
I have found the hotel as being nice, nothing fancy. Rooms are almost clean and almost big. Remember that it is a two stars hotel, so do not expect a four stars experiance. Overall I ahd a good impression. n/a