Smart Hyde Park Inn

Location is near the Tube Station

Small room

The location is good.

Feel a bit uncomfortable about the attitudes of the clerks here. No lift.

The location.

The toilets weren't clean, neither the showers. They gave us clean bedsheets but nobody changes the duvet from one client to the other, and it was very dirty with some suspicious stains on it, and it smelled really bad. There were too many beds for the size of the room. The beds were really small, I am 1.70 and I could not fit in it properly. The first day when we arrived they didn't have enough cards, so when we were in the room and we wanted to go to the toilet, we needed to lock the door with a shoe in order to come back into the room again. They didn't want to give us the card for the storage (and it was included in the price). I stayed 2 more days than my friend and the receptionist didn't let me stay in the room I was before, and they explained it to me in a really rude way. Although is good located I am deeply disappointed with the ameties and the cleaning.

Good location, bathroom inside the room.

The breakfast food is too accessible to the guests and the staff is not watching it. It was a guest that lipped the knife every single time after using it and before putting the knive in the jam oir butter jar again and nobody told him anything. We warned him but is a staff's duty to care about this kind of behaviour (there are 3 or 4 people working there but most of the time they are talking in the kitchen ). The breakfast is poor, you have to eat in mini plastic glasses and plates... while you feel like eating at the nursery school. Also, they wash the dishes by hand, so no dishwasher at all, this is totally anti-higienic!!!!!! The neighbourhood is not safe at night, in fact, the police was at the reception on yesterday because something happened and the are a lot of drunk people and people smoking pot in front of the entrance... Think it twice before sleep here, seriously!